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AHE Group

AHE Group

 Verified
AHE Group
5.0

6 reviews

Positive vs Negative
100%0%
Customer Service
5.0
Timeliness
5.0
Job Satisfaction ?
5.0
Rates and Fees
4.8
Installation ?
5.0
6 reviews
Paul
Paul
 

We recently had a 12.8kW solar system installed by AHE Group, and from the first conversation to post-installation support, the experience has been nothing short of exceptional. Right from the start, AHE stood out by taking the time to truly understand our household’s energy needs, lifestyle, roof space, and budget. Their team patiently walked us… Read more

through the ideal solar panel setup, offering clear, thoughtful advice on the pros and cons of rebates vs feed-in tariffs. Their tailored approach gave us confidence we were getting the right solution, not just any solution. Our home has a two-storey roof, recently sealed and painted, which made us particularly cautious about who we trusted for the install. AHE’s professionalism quickly put those concerns to rest. The installation was seamless, completed with care, and impressively tidy. Andrew and the team arrived exactly when they said they would and worked efficiently, respectfully, and with attention to detail that went above and beyond, including ensuring the cabling was neat, discreet, and matched the home’s aesthetics. That kind of care is rare. What truly set AHE apart was their outstanding customer service. Everyone we dealt with was friendly, knowledgeable, and quick to respond to any questions no matter how small. They made what can be a confusing process incredibly smooth and stress free. After the system was installed, their follow-up continued with the same energy and commitment, they don’t just install and disappear. They genuinely care that everything works perfectly and continues to do so. Compared to other quotes we received, AHE offered remarkable value. The quality of the materials used, panels, inverter, and cabling, was top-tier, and they clearly don’t cut corners. Their pricing was competitive, and the flexible options allowed us to stay on budget without compromising quality. It's rare to get that balance right. On top of everything, we now have full visibility over our energy production and usage through the monitoring app, and the performance so far has been fantastic. Solar is a long-term investment, and it matters who you partner with. You want a team that’s technically excellent, honest, and there for the long run. AHE Group has proven to be exactly that. We couldn’t be happier with the outcome, and we recommend them wholeheartedly to anyone considering solar. They’re a team you can trust, and that’s worth everything.

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Mary
MaryNSW
 

Best experience – There’s a lot to get your head around when choosing solar. Andrew from AHE stepped me through every step so that the system I got really met my needs. Donna and Leanne were also super helpful in understanding the process. Seriously, there’s tons of players in this space but AHE stand out for their knowledge, superior products , competitive pricing and customer service. They made everything easy.

easwar29
easwar29NSW5 posts
  Verified

Top Solar Installer – Two years ago I had a 10.8KW Solar System installed by AHE Group at my property. I highly recommend their services for the below reasons. - To start with Paul and Julie were amazingly helpful. Julie ensured all the paper work are done on time and to precision. Paul took his time to explain every bit of detail which helped me understand my… Read more

options. Paul was always available to answer all of my questions. Paul kindly offered to even doing a Skype call with screenshare to show various panel configurations and layouts to make the best use of our roof space.

- On the install day, Andrew, Majid and team arrived at the promised time and finished everything not just in a timely manner but in an efficient manner. Andrew is very knowledgeable and insightful. He is a guy who really knows the details of what he is talking about and what he is doing. Everything was cleaned up after the installation.

- The support extends beyond just installation to quality after install support and service. For many customers, this is a crucially overlooked component of a solar installation particularly when the focus is more on payback periods and rebates and returns. Solar is a long term investment and you want to partner with the right folks who just dont install and disappear but who are there to support their customers throughout the lifetime of the system.

AHE ticks all of the boxes for me and I highly recommend their services.

Den
DenNSW
  Verified

Great service – Andrew and his team arrived on the booked date and were very efficient with the installation. We have had no issues since and are very happy with the job. The workers on site were well mannered and curteous. I would recommend this company

Big Tree
Big TreeNSW66 posts
 

Fantastic Service – I noticed this morning that my Solar system (which was installed by AHE back in 2013) was not outputting. I called Andrew from AHE and asked that someone come to have a look at it. The team was doing another install today and he advised that it would be nearly impossible to get them to come over as i lived outside of town. This was disappointing… Read more ·  1

because it was a long weekend ahead and the weather was very sunny.

Out of the blue this afternoon there is a knock on the door as 2 guys from AHE had driven 122km to come and have a look at the system (Shameel & Emele, thank you) straight after finishing their other job.

There was a fault with one of the panels which they fixed on the spot.

Thank you so much AHE for making an effort to look after a happy customer!

Smeagol
SmeagolNSW10 posts
 

Fantastic service – Rang up the AHE Group regarding solar and gave them my details. Within a few days they had a proposal together and various pricings and options. Placed the order and within 3 weeks the solar was connected and running. Very neat job, tradesmen were in and gone by 1130am all finished. Level 2 metering was connected 2 days later. Pricing was… Read more

more that the "budget" solar providers around, but you do get quality components and from a company that has been around for over 10 years.

Highly recommend them to anyone. See Whirlpool for more recommendations.

PS I am an electrical engineer so I know what I was buying/doing Fast service, great communications, good product.

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