2,626 reviews
AI reviews summary
Regen Power maintains an exceptionally high standard of customer satisfaction, with feedback highlighting a professional, end-to-end service for solar and battery installations. Users frequently note that the company manages all administrative hurdles, including government rebates and grid approvals, making the transition to renewable energy seamless. The sentiment is overwhelmingly positive, characterized by a high volume of repeat customers returning for battery upgrades years after their initial solar installation.
Pros
- Exceptional Communication: Staff provide consistent updates throughout the process, from the initial quote and rebate applications to post-installation follow-up calls to ensure system performance.
- Professional Installation: Installation teams are frequently described as punctual, polite, and meticulous, often leaving sites cleaner than they found them and taking time to educate users on the monitoring apps.
- Administrative Management: The company proactively handles complex paperwork for Western Power approvals and state/federal rebates, significantly reducing the burden on the customer.
- Reliable Long-term Support: Many users have maintained relationships with the company for over a decade, citing prompt resolution of warranty issues and reliable after-sales technical support.
Cons
- Lead Times: Due to high demand, some installations can take between three to four months from the time of contract signing to completion.
- Initial Approval Delays: Occasionally, users are required to shut down newly installed systems for several days while awaiting final utility provider (e.g., Western Power) approvals.
- Communication Density: A minor segment of users found the frequency of follow-up phone calls to be slightly excessive, sometimes receiving consecutive calls if the first was missed.
- Documentation Clarity: There is a specific mention of the "Owner Mandatory Declaration" form being poorly written and confusing to sign during the rebate process.
Verdict
Regen Power is a highly reliable choice for consumers seeking a stress-free solar or battery installation, particularly for those who value comprehensive administrative support. While high demand can lead to longer wait times, the quality of workmanship and robust after-sales service make them a top-tier provider in the Western Australian market.
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Regen Power installed photoelectric panels in 2012 and batteries in 2026 in our home. Both jobs were very professionally done: on time, within budget, clean, and friendly staff. No issues. Highly recommended.
I had a great experience with this company from start to finish. The team was professional, knowledgeable, and always quick to answer any questions I had. The installation was completed on time, and the workmanship was excellent. They explained everything clearly, kept the work area tidy, and made the whole process stress-free. The solar system… Read more
has been performing exactly as promised, and I'm very happy with the results.
I would definitely recommend them to anyone looking for a reliable and professional solar installer. Thank you for the fantastic service!
we wanted to include a Solar battery with existing Solar panels. I contacted Regen Power and from the beginning the whole matter was sorted and accurate costs for purchase and installation was given in writing with a timeline. they kept us up to date with delivery and install and then helped with post install app use. All done without fuss or… Read more
excuses. times of attendance mentioned and people turned up on time.i am very happy with this kind of service and will always support good workmanship and honest feedbacks. if you are looking for an honest reliable quote and install then have a chat with these people. I live in Qld and the property is in WA. I have not been paid for my comments.
Reviews with attachments
Installation was brilliant job well done. Would totaly recommend this company.
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Very happy with the service provided. Install itself went very well and quickly. Administrative side was easy to deal with and helped guide us through the process of it all and they also handled all the rebate paperwork.
Very professional. Highly recommended. The installer are very friendly and take their time to find the best location to install the system. Very happy with work from start to finsih.
Very happy with the whole process with Regen Power. We know Regen Power through some of out friends recommended to us. From the first consultation to installation and after care after installation were amazing. Will definitely recommend Regen Power to our family and friends
The installation process went well and the installer was very polite, tidy and punctual when interacting. The installer also assisted me in grid connection and showed me on how to use the charger. They also call me every fortnightly to check on how the grid is going whether it is working or whether I have a problem with it. Overall this company… Read more
had done a very adequate job with installing and ensuring the system and quality of the grid is functioning properly. It’s recommended. Thank you
Recently had AlphaEss batteries installed by Regen Power as they also installed my solar panels 5 years ago - pretty straightforward to deal with, costs were clearly communicated and the installers were very efficient, and helped set up the app to monitor the batteries. It has been running smoothly since. Pretty happy.
Regen Power have provided an excellent product in a timely and efficient manner with exceptional service and follow-up when required. Installation (in this case battery and inverter) was trouble free with full clean up on completion. Could not be happier with Regen Power.
Very professional from quotation phase to final Operation phase. Quotation was clear and multiple options to choose from depending on your budget. Installation time frame was as quoted and installation was done very professionally. Technical questions were promptly resolved and my system is now operational with no issues. Well done Regen Power.
No hassle process of installing the battery and great backup from Regen.
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I recently had our battery and solar system installed by 'Regen Power', and very happy with the experience. The team was professional, efficient, and completed the installation quickly without compromising on quality. They communicated clearly throughout the process and made everything straightforward and stress-free. Everything is now up and… Read more
running, and we can’t wait to start seeing the savings and benefits of our new system. I highly recommending Regen Power to anyone considering solar and battery installation
Prompt and professionally installation of my 30 kw solar battery. Kept me in the loop leading up to installation. Extremely happy with my quote compared to other installers. I have recommended Regen Power to my friends and family.
Regen Power responded promptly to my inquiries, offered a wide selection of solar systems, and were relatively good prices compared to other companies. All the paperwork was easy to complete with Alex's help, and I was able to relax after selecting the installation date. The installation technicians were professional and kind. After the installation, I received detailed instructions on the inverter, batteries, and how to use the mobile app.
We recently had our battery and solar system installed by 'Regen Power', and we couldn’t be happier with the experience. The team was professional, efficient, and completed the installation quickly without compromising on quality. They communicated clearly throughout the process and made everything straightforward and stress-free. Everything is… Read more
now up and running, and we can’t wait to start seeing the savings and benefits of our new system. Highly recommend Regen Power to anyone considering solar and battery installation
Great service, excellent communication and installation. Well explained at every step.
I had my solar system supplied and installed by Regen Power in 2020, which I was very happy. Recently in November 2025 they supplied and installed new 20 kW batteries and replaced the inverter. Their support by salesman, office staff and installers were perfect, very professional, friendly and helpful. As I am a professional engineer myself, my… Read more
observation from installation team and support thereafter was that they are perfectly aware of standards, safety, performance and future requirements.
Latest follow-ups
Regen Power great service from purchase through to installation no question to hard. Assistance was provided organising paperwork through the power company and was up and running within half a day. Can’t wait to see how much we save on our electricity bills now we have a solar system and battery.
Follow-up · The Solar Panels and Battery are going well. Several Bills over Summer we were actually in credit. Have recommended to family and friends some have installed through Regen Power too. Only wish there was a way we could get some further assistance with understanding the information through the mobile app.
Very professional – Good service and competitive price. Very happy with the installation.
Follow-up · So far 6.6kw system has saved me about 85% of my power bills. However noticed my 20kw/h battery only charges to 70% capacity. I run a 3.5kw and 7kw air conditioners at the same time for heating during winter so wasting more power than making it. Seems I need a 10kw system to compensate for winter to have close to zero bills. Also need to… Read more
Excellent service, communication and assistance from Regen. Sumit in sales was brilliant in explaining and provided lots of info and happily dealt with all our questions. Regen kept us informed about rebates and installation planning. The… Read more
Installer, Dain from Ainsworth Electrical, was excellent. He visited to clarify where the battery was to go and cheerfully worked hard all day, and came by the next morning to help setup the app. Very happy to recommend Regen for excellent communication and service
Follow-up · Post installation support was great. They called to check that everything was running well after the finalisation with Synergy, and again since. There are no ongoing cost to Regen, but the have confirmed that they stand behind the warranty. Our dealings with them have been excellent, so no reason to doubt their support. The system is operating… Read more
Find out how Regen Power compares to other Solar Panel Installers
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In-depth reviews
We recently had a solar and battery system installed by Regen Power, and the entire experience exceeded our expectations. From the initial consultation to the final installation, the team was professional, knowledgeable, and responsive. They guided us through the process, explained the different options available, and helped us choose a system… Read more
that best suited our household’s needs.
The installation crew arrived on time, worked efficiently, and completed the job to a high standard while keeping everything clean and tidy. They also took the time to walk us through the monitoring app and explain how to get the most out of our solar and battery system.
We’re very pleased with the quality of the installation and the excellent customer service we received throughout the process. It’s reassuring to know we’re producing our own energy, storing excess power, and reducing our reliance on the grid.
A big thank you to the entire Regen Power team for making our transition to renewable energy smooth and hassle-free. We highly recommend Regen Power to anyone considering a solar and battery installation.
I have known Regen Power for almost 15 years, having first installed solar with them back in 2008. I reconnected with them again in 2020 to explore a possible upgrade. While I didn’t proceed at that time, several of my close friends did and had great experiences. In the past five years, solar technology has advanced significantly, especially with… Read more
the addition of battery systems. When discussions about solar and battery rebates started within the community, I found the information overwhelming. That’s when I approached Regen Power again. After a few consultations with Deep Agarwal, the process became much clearer and more comfortable. At every step, I was properly guided, and the advice was tailored specifically to my needs. This gave me the confidence to move forward, although I was initially concerned about how the battery would fit into my garage. During the waiting period, I received consistent updates, which was reassuring. Once the installation date was confirmed, the installer reached out to discuss battery placement, and I was able to share photos in advance. On the day of installation, Clint and the team from Direct Electrical Solutions were professional, friendly, and highly knowledgeable. The installation was carried out flawlessly. I had to step out briefly, and they even took the time to explain the app setup to my daughter, which I really appreciated. The best part is how seamlessly the battery unit and inverter have blended into the space. My wife is especially pleased with the placement. Regen Power, hats off to you for choosing such excellent installers. Clint, thank you for a fantastic job despite challenging weather conditions. Keep up the great work!
Regen Smart Energy Storage Battery System I recently had a Regen solar battery system retrofitted to my existing rooftop solar setup, and I could not be more impressed with how efficient the entire process was from presentation to installation. When investing in high-energy storage, you naturally brace yourself for a day of chaotic drilling,… Read more
endless power outages, a disrupted home and mess. Instead, the installation crew ran a clinical out fit on precision and professionalism.
The crew arrived right on time. Before unboxing a single piece of hardware, the team leader walked me through the game plan. They assessed my existing main switchboard, mapped out the cable runs, verified the strength of my home Wi-Fi and confirmed that the selected side wall had the structural integrity to support the substantial weight of the battery modules. They upgraded the switchboard to accomodate the new instal allowing for a brief, planned power outage during this phase. I was given 15 minute warning so I could shut down any home office electronics. The batteries were then lifted into place with all safety aspects adhered to ensure efficiency and prevent any overheating issues in the summer months. Once the physical install was complete the system was started and a thorough handover check was carried out. The final step was setting up the mobile monitoring app on my phone. I was walked me through the user interface, and shown how to read real-time solar generation, live household consumption, and battery charge levels. A solar battery system is a serious financial and logistical investment. An efficient install isn't just about moving fast—it's about a crew that manages your power downtime, respects your property, complies with rigorous electrical codes, and ensures you fully understand your smart energy system before they drive away. There admin team have also been highly professional in following up with me on every single stage and addressing anything that came up as part of the project. I could not recommend a better team of professionals to deal with. Thank you
Recent reviews
Regen were helpful all the way through the process, answering questions and keeping us updated. The installation of the solar panels and battery went smoothly and they helped with questions after the installation. Great customer service and good products.
The entire process all the way from quote taking till installation went in a smooth manner. The team was always available to answer all my queries especially in choosing the suitable battery. The installation people arrived on time and installed both panels and battery perfectly without any issues. Also, after the installation, they gave me a quick guide on battery app installation on my phone.
Recently, I have installed solar and battery in my house. I am happy with customer service I received. The sales person is amazing and installers are very nice and friendly. The follow up after installation is outstanding. Overall, I am happy with their service. Thanks Regen Teams.
Excellent communication, quality of product and installation. I have had their Solar System (Panels) for the last 6 years and its performance has been outstanding without a single hiccup. I recently installed solar battery as well through Regen Power and my experience has been wonderful once again!!!
I found Regen to be a great company for solar installation. I was recommended by a friend and not disappointed. If you want excellent service, this is a good one to pick.
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