2,757 reviews
AI reviews summary
Pros
Verdict
Regen Power receives overwhelmingly positive feedback from customers for its solar and battery installation services. Reviewers consistently highlight the company's professional workmanship, competitive pricing, and efficient end-to-end project management, including handling complex rebate paperwork. The strong communication from sales and support teams, combined with attentive after-care, leaves customers with high satisfaction and confidence in their renewable energy investments.
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Thanks, Regen. Installed my solar system over a year ago and the team at Regen have been nothing but supportive and helpful. They got in touch with me after a year the system was installed just to check that system is working as it should, they issued a clear report with no issues to be highlighted.
Had a great experience with regen power, installed my solar originally, and then my battery more recently. On time, at competitive price, and everything just works. They even called as a courtesy follow up. Very happy
I will start with helpful; I knew nothing about what we wanted to have installed and Regen Power took the time to explain everything and design a system that suited our needs. Fast! From start to finish, it took two and a half weeks to have the system supplied, installed and approved for activation. They took care of all the necessary… Read more
notifications to other parties for approvals and permissions, and we received were copies for our records. Phone calls were regular to check that everything was all in order and if we had any questions, with follow up calls after activation. The installers were professional, courteous and clean and ensured I could have the batteries close to where we wanted them. I would recommend them to anyone thinking about have a Solar battery system installed.
Reviews with attachments
Very impressed with Regen Power. The whole process of arranging and installing my solar battery was professional, efficient and stress-free from start to finish. Communication was excellent, and I really appreciated the follow-up calls afterwards to make sure everything was working well and that I was happy with the installation. Excellent customer service and a company I would happily recommend.
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The team at Regen Power were professional and didn’t try to upsell. They used my electricity bill to recommend an appropriate system based on my usage. I receive a promotional battery upgrade which made me independently increase my solar panels to compliment the battery upgrade. The electrical team of installers lead by Juan and his team were also… Read more
very professional and I was impressed with work and walking me through the phone app etc.
Highly recommend this team.
Very responsive customer service, good installer, no problems so far.
The selection of solar and batteries are explained well up to the services they have done Immediate response if you have questions
Very happy with the whole process. Staff and installers are respectful and tidy. Very happy with the setup.
Highly recommend RegenPower for solar battery installation. I'm a returning customer after having solar panels installed with them previously, and this experience confirmed why I chose them again. Their onboarding process was clear and easy to follow from the very first consultation, with no confusion about what to expect or when. The support team… Read more
was responsive and happy to answer questions throughout, and the installation itself was handled professionally and efficiently by a team that clearly knew what they were doing. It's rare to find a company that's this consistent across multiple projects, and it's given me real confidence in their work. Would gladly recommend them to anyone considering solar.
Regen power sales team are friendly, professional, and ready to answer any questions. From initial sales quotation to the final installation, they are the best! Highly recommended!!!
I had a fantastic experience with Regen Power from start to finish. The whole process of having our solar panels and battery installed was smooth and stress-free. Everyone I dealt with was incredibly helpful, friendly, and professional. The communication was great, and the team was always happy to answer my questions and keep me informed… Read more
throughout the process. The installation team did a great job, and the finished battery installation looks neat and professional.
There was a small issue during the installation where a few holes were drilled in the floor in the wrong position while installing the battery, but it wasn't a major concern for me, and overall, the team did a great job. A big thank you to the entire Regen Power team for making the experience so easy and enjoyable. It's great to deal with a company that genuinely cares about its customers and provides excellent service.
I highly recommend Regen Power to anyone considering solar and battery installation. Fantastic company and an amazing team!
From enquiry to installation and follow-up everything was smooth. No over pushy sales, gave the solar product details based on our requirements and answered any questions we had. Exceptional service. Would definitely recommend.
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Communication and feedback were fast and smooth right up through completion, and the installation itself was flawless. I’ll definitely be recommending them to my friends.
From our very first contact with Richard to Taz and his team of installers the service has been excellent! We were kept informed through the entire process either by phone or email. We would highly recommend Regen to anyone looking for solar panels and a battery.
We are extremely happy with our solar system that was supplied and installed by Regen. The direction and help we were given leading up to our purchase was exceptional. The team that did the installation were prompt, professional and extremely helpful. We can't recommend Regen high enough to any prospective customer.
We were recommended Regen from our neighbour who had solar panels and a battery installed recently. Was very happy with all their staff that I interacted with from the initial contact, the proposal and options, to signing up and finally the installation. Everyone was very professional. We were very happy with the price for the complete system and… Read more
that all the rebates were taken care of on our behalf plus a couple of discounts that were thrown in. We were even offered a battery upgrade for a discounted price but stuck with our original quote. From signing up, to installation, was quite quick too as we were warned of up to a 16 week turnaround because of demand but it ended up being around 6 weeks which is just fantastic. The panels look to be very high quality and the battery/inverter is much smaller than I thought it would be. The installers were great too. They did a great job removing our old system, getting the new system installed and up and running quicker than I thought plus doing a very professional job. All up, I can highly recommend Regen for your solar/battery needs.
The solar panel and battery that was installed by Regen power are good quality and high efficiency. The staff are very helpful and professional they will help you with all your questions and suggest good ideas
Perth WA: The whole installation of a solar battery went very well from the initial inquiry to the end of the job. Deep supplied plenty of good relevant information about the Alpha Ess battery and my requirements and the benefits of the battery. Together with Regen I utilised the government no interest loan for the battery which was a very simple… Read more
process. The battery was installed within maybe 4 weeks and it was well organised. The App is really good as it shows in a very easy to understand what is happening right now and is very simple and straight forward. I truly liked the reassuring fact that Regen has been around for over 20yrs and has a physical office in Perth. Fully recommend Regen for battery and even panels.
Latest follow-ups
Highly recommend this company for solar panel installation! They provided an exceptionally good response from our very first inquiry and maintained reliable service throughout the entire project. What impressed me most was their accountability; when… Read more
a couple of roof tiles were accidentally broken during the install, they took full responsibility and replaced them immediately. Truly a professional and honest team!
Follow-up · Yes. they are covered. No delays at all. Installation took a day.
Fast quality service and friendly staff. Good Communication and flexibility
Follow-up · No any issues with panels or system and very fast service. After the installation they regularly check about system performance
The quality of material used is excellent and the customer service responsive. From contact to installation the turnaround time surprised me, especially in these times of government rebates. The price was ver6 competitive. System size:9.9 No of… Read more
panels:21 Panel brand & Model:RISEN RSM96-11-475BNDG Inverter size:5 Inverter Brand:Alpha Inverter Model: SMILE-G3-S5 Battery Brand & Model:2 X Alpha -ESS SMILE-G3-BAT-9.3S /
Follow-up · Contacting Regen has been the best decision. The system is working perfectly. Surprised ourselves with the way solar and batteries have changed our lifestyle. No worries about having the heating set to automatically come on 6.30am every day. Not stressing about using appliances and receiving a huge power bill.
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Positive reviews
Overall, I experienced great communication from the team right from the beginning, starting from sending the quote all the way through to the installation of the system. So far, the system is running well, and I will definitely recommend your services to my friends. The only slight issue was that the installation took almost three days. I wish it… Read more
could have been completed in one or at most two days, though I do understand it is currently a busy period.
Great experience with Regan Power. The whole solar installation process was professional, efficient and hassle-free. The team were friendly, knowledgeable and did a fantastic job. Everything was explained clearly, and the installation was completed to a high standard. Highly recommend Regan Power for anyone considering solar!
We have had our solar panels installed for about 2 years now and have been happy from day one, with the prompt professional sales,installation and after care service that Regen Power provided. Recently the system was inadvertently turn off by a family member, I called them to ask how to turn it back on, the service follow up from Regen Power was… Read more
great so helpful and prompt, gave me the confidence that everything was working well. Very happy with Regen Power
Negative reviews
Works as it should but… – The Solar installation was fine and everything works as it should, the guys came out half a day earlier than expected to start the job which was amazing, the install was completed by a 3rd party as far as I can make out. The price of the system was also pretty fair I think. Now to why my review went from 5 to 3 stars. A minor inconvenience… Read more
from the install was that the install guys didn’t take their rubbish away with them and filled up both my yellow and green bins, so I had to empty my bins in to refuse bags and go to the waste management centre, they also left some large pieces of card board to blow around my back yard, but as I mentioned a minor inconvenience. Bigger problems in the world and all that… Ukraine… Trump… what to eat for dinner…
But an annoying thing about Regen is that one of their customer service team WILL call, text and email you until you leave a google review. I have been contacted multiple times about this review since the install, yesterday and again today for instance, so hopefully now it’s done they will stop, although I suspect they’ll now contact we wanting me to change it to 5 stars…
Anyway in conclusion if you do get your solar set up through Regen, you’ll probably be happy with it, you may have some rubbish to tidy up and you WILL definitely be contacted by their admin team until you leave a google review.
Great service! – Originally a 5 star rating (2024) but updated to include recent experience. Original post: Regen was recommended by a friend for solar panels and installation. We were very happy with the sales service, installation team and the service team who followed up with us. Everyone was friendly and helpful. The installation team was great. I wasn't… Read more
happy with plan for placing the panels. They were very understanding and came up with an acceptable plan. I appreciate their flexibility.
2025 Update- Considered putting in a battery and contacted Regen for a quote given my previous positive experience. Sales agent provided the quote and was thanked and advised that we were both very busy with our work commitments but would be contacting a few other companies for quotes and would get back to them in a few weeks once we were ready. Instead the agent phoned everyday several times and sent text messages. I time him each time that we were not ready to make a commitment until I finished my project in a few weeks time. He continued to call M-F every day for weeks. I felt absolutely hounded by their sales agent. My partner eventually stepped in and told him to stop calling and that it was too much contact. He left me alone for 2 days and then the calls started again. Eventually had to tell him via text that he was harassing me and I was going with another company. We went to another company.
Considering my previous positive experience, I still rate them well but I will never contact this company again or recommend them in fear that they will do the same to my friends and colleagues.
great service – The whole process went smoothly from the quoting to the instillation After having it installed for several power accounts i i would not install solar again the savings have not been anywhere near what was expected after having solar for a few years now i regret having it installed the savings have been minimal
Recent reviews
We recently had a solar and battery system installed by Regen Power, and the entire experience exceeded our expectations. From the initial consultation to the final installation, the team was professional, knowledgeable, and responsive. They guided us through the process, explained the different options available, and helped us choose a system… Read more
that best suited our household’s needs.
The installation crew arrived on time, worked efficiently, and completed the job to a high standard while keeping everything clean and tidy. They also took the time to walk us through the monitoring app and explain how to get the most out of our solar and battery system.
We’re very pleased with the quality of the installation and the excellent customer service we received throughout the process. It’s reassuring to know we’re producing our own energy, storing excess power, and reducing our reliance on the grid.
A big thank you to the entire Regen Power team for making our transition to renewable energy smooth and hassle-free. We highly recommend Regen Power to anyone considering a solar and battery installation.
I have known Regen Power for almost 15 years, having first installed solar with them back in 2008. I reconnected with them again in 2020 to explore a possible upgrade. While I didn’t proceed at that time, several of my close friends did and had great experiences. In the past five years, solar technology has advanced significantly, especially with… Read more
the addition of battery systems. When discussions about solar and battery rebates started within the community, I found the information overwhelming. That’s when I approached Regen Power again. After a few consultations with Deep Agarwal, the process became much clearer and more comfortable. At every step, I was properly guided, and the advice was tailored specifically to my needs. This gave me the confidence to move forward, although I was initially concerned about how the battery would fit into my garage. During the waiting period, I received consistent updates, which was reassuring. Once the installation date was confirmed, the installer reached out to discuss battery placement, and I was able to share photos in advance. On the day of installation, Clint and the team from Direct Electrical Solutions were professional, friendly, and highly knowledgeable. The installation was carried out flawlessly. I had to step out briefly, and they even took the time to explain the app setup to my daughter, which I really appreciated. The best part is how seamlessly the battery unit and inverter have blended into the space. My wife is especially pleased with the placement. Regen Power, hats off to you for choosing such excellent installers. Clint, thank you for a fantastic job despite challenging weather conditions. Keep up the great work!
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