2,808 reviews
AI reviews summary
Pros
Verdict
Regen Power is highly regarded for its end-to-end service, particularly its proactive after-sales care and professional installation teams. The company successfully manages complex administrative tasks like rebates and grid connections, making the transition to solar and battery storage straightforward for users.
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Customer service is excellent and communication is smooth and easy. The installation of the equipment was carried out professionally, efficiently, and to a high standard. Overall, a very positive experience. Highly recommended!er service is very good
I have used Regen Power twice and I have been satisfied with both jobs. The work was carried out in a professional manner and the quote and then jobs were completed promptly.
I can only recommend Regen Power. The whole process went smoothly right from signing the contract to the fantastic installation crew which did a great job. When I had a problem with the app they were very helpful with great communication to solve the issue.
Reviews with attachments
Right from the initial sales call to the final installation and commissioning, Regen Power staff did a wonderful job. Very happy with the system. I received follow-up calls every week to ensure the system is running fine. Batteries were installed less than 2 weeks from confirming the quote. The electrician from Regen Power did a great job in… Read more
assessing the site. The electrician came a few days earlier for a site visit to ensure feasibility and location, and then arranged a date for installation, arrived on the day and completed the job with great professionalism. Regen Power is definitely highly recommended.
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Installed a 5kw solar and 10kwh battery last December. System works fine after 10 months. Good after sale service with follow up and quick response to issues
Very impressed with Regen Power. The whole process of arranging and installing my solar battery was professional, efficient and stress-free from start to finish. Communication was excellent, and I really appreciated the follow-up calls afterwards to make sure everything was working well and that I was happy with the installation. Excellent customer service and a company I would happily recommend.
The team at Regen Power were professional and didn’t try to upsell. They used my electricity bill to recommend an appropriate system based on my usage. I receive a promotional battery upgrade which made me independently increase my solar panels to compliment the battery upgrade. The electrical team of installers lead by Juan and his team were also… Read more
very professional and I was impressed with work and walking me through the phone app etc.
Highly recommend this team.
Very responsive customer service, good installer, no problems so far.
The selection of solar and batteries are explained well up to the services they have done Immediate response if you have questions
Very happy with the whole process. Staff and installers are respectful and tidy. Very happy with the setup.
Highly recommend RegenPower for solar battery installation. I'm a returning customer after having solar panels installed with them previously, and this experience confirmed why I chose them again. Their onboarding process was clear and easy to follow from the very first consultation, with no confusion about what to expect or when. The support team… Read more
was responsive and happy to answer questions throughout, and the installation itself was handled professionally and efficiently by a team that clearly knew what they were doing. It's rare to find a company that's this consistent across multiple projects, and it's given me real confidence in their work. Would gladly recommend them to anyone considering solar.
Regen power sales team are friendly, professional, and ready to answer any questions. From initial sales quotation to the final installation, they are the best! Highly recommended!!!
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I had a fantastic experience with Regen Power from start to finish. The whole process of having our solar panels and battery installed was smooth and stress-free. Everyone I dealt with was incredibly helpful, friendly, and professional. The communication was great, and the team was always happy to answer my questions and keep me informed… Read more
throughout the process. The installation team did a great job, and the finished battery installation looks neat and professional.
There was a small issue during the installation where a few holes were drilled in the floor in the wrong position while installing the battery, but it wasn't a major concern for me, and overall, the team did a great job. A big thank you to the entire Regen Power team for making the experience so easy and enjoyable. It's great to deal with a company that genuinely cares about its customers and provides excellent service.
I highly recommend Regen Power to anyone considering solar and battery installation. Fantastic company and an amazing team!
From enquiry to installation and follow-up everything was smooth. No over pushy sales, gave the solar product details based on our requirements and answered any questions we had. Exceptional service. Would definitely recommend.
Communication and feedback were fast and smooth right up through completion, and the installation itself was flawless. I’ll definitely be recommending them to my friends.
From our very first contact with Richard to Taz and his team of installers the service has been excellent! We were kept informed through the entire process either by phone or email. We would highly recommend Regen to anyone looking for solar panels and a battery.
We are extremely happy with our solar system that was supplied and installed by Regen. The direction and help we were given leading up to our purchase was exceptional. The team that did the installation were prompt, professional and extremely helpful. We can't recommend Regen high enough to any prospective customer.
We were recommended Regen from our neighbour who had solar panels and a battery installed recently. Was very happy with all their staff that I interacted with from the initial contact, the proposal and options, to signing up and finally the installation. Everyone was very professional. We were very happy with the price for the complete system and… Read more
that all the rebates were taken care of on our behalf plus a couple of discounts that were thrown in. We were even offered a battery upgrade for a discounted price but stuck with our original quote. From signing up, to installation, was quite quick too as we were warned of up to a 16 week turnaround because of demand but it ended up being around 6 weeks which is just fantastic. The panels look to be very high quality and the battery/inverter is much smaller than I thought it would be. The installers were great too. They did a great job removing our old system, getting the new system installed and up and running quicker than I thought plus doing a very professional job. All up, I can highly recommend Regen for your solar/battery needs.
Latest follow-ups
Great service. Good price. Clear communication. I would highly recommend.
Follow-up · Regen was out for installation within a few weeks since I paid my deposit. Installation took a day. They kept us in the loop every step along the way. Great follow up service.
Highly recommend this company for solar panel installation! They provided an exceptionally good response from our very first inquiry and maintained reliable service throughout the entire project. What impressed me most was their accountability; when… Read more
a couple of roof tiles were accidentally broken during the install, they took full responsibility and replaced them immediately. Truly a professional and honest team!
Follow-up · Yes. they are covered. No delays at all. Installation took a day.
Fast quality service and friendly staff. Good Communication and flexibility
Follow-up · No any issues with panels or system and very fast service. After the installation they regularly check about system performance
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Positive reviews
We are so satisfied with the product and services delivered by regen power team. From beginning until it turn on they gave very good support. The material was good, process very quick and went smooth. Customer services gave full support and look after us and all process very well. I would recommend it to others if they want to have battery installed at home.
Wow! From a simple inquiry about updating my old inverter (16 years old) to a complete PV system, inverter and battery storage the process was seamless. The engineer was able to recommend a total system making my wife and I largely independent of the grid. He supplied data based upon my previous electricity accounts showing projected outcomes and… Read more
savings. The installation was very quick, neat and tidy. The accompanying app for the system was installed and tested by the electrician at the end of the process: it is an excellent, easy-to-understand snapshot of the systems performance. Thank you RegenPower!
I have been a Regen Power customer since 2022 when they installed my solar power system, and recently I upgraded to a battery backup system. The entire experience has been excellent. The team is professional, honest, and highly customer-focused. Their timely service, attention to detail, and regular follow-ups to ensure customer satisfaction are… Read more
truly impressive. The support provided both during and after installation has been exceptional. I highly recommend Regen Power to anyone looking for reliable solar and battery solutions. Thank you for the outstanding service!
Negative reviews
Works as it should but… – The Solar installation was fine and everything works as it should, the guys came out half a day earlier than expected to start the job which was amazing, the install was completed by a 3rd party as far as I can make out. The price of the system was also pretty fair I think. Now to why my review went from 5 to 3 stars. A minor inconvenience… Read more
from the install was that the install guys didn’t take their rubbish away with them and filled up both my yellow and green bins, so I had to empty my bins in to refuse bags and go to the waste management centre, they also left some large pieces of card board to blow around my back yard, but as I mentioned a minor inconvenience. Bigger problems in the world and all that… Ukraine… Trump… what to eat for dinner…
But an annoying thing about Regen is that one of their customer service team WILL call, text and email you until you leave a google review. I have been contacted multiple times about this review since the install, yesterday and again today for instance, so hopefully now it’s done they will stop, although I suspect they’ll now contact we wanting me to change it to 5 stars…
Anyway in conclusion if you do get your solar set up through Regen, you’ll probably be happy with it, you may have some rubbish to tidy up and you WILL definitely be contacted by their admin team until you leave a google review.
Great service! – Originally a 5 star rating (2024) but updated to include recent experience. Original post: Regen was recommended by a friend for solar panels and installation. We were very happy with the sales service, installation team and the service team who followed up with us. Everyone was friendly and helpful. The installation team was great. I wasn't… Read more
happy with plan for placing the panels. They were very understanding and came up with an acceptable plan. I appreciate their flexibility.
2025 Update- Considered putting in a battery and contacted Regen for a quote given my previous positive experience. Sales agent provided the quote and was thanked and advised that we were both very busy with our work commitments but would be contacting a few other companies for quotes and would get back to them in a few weeks once we were ready. Instead the agent phoned everyday several times and sent text messages. I time him each time that we were not ready to make a commitment until I finished my project in a few weeks time. He continued to call M-F every day for weeks. I felt absolutely hounded by their sales agent. My partner eventually stepped in and told him to stop calling and that it was too much contact. He left me alone for 2 days and then the calls started again. Eventually had to tell him via text that he was harassing me and I was going with another company. We went to another company.
Considering my previous positive experience, I still rate them well but I will never contact this company again or recommend them in fear that they will do the same to my friends and colleagues.
great service – The whole process went smoothly from the quoting to the instillation After having it installed for several power accounts i i would not install solar again the savings have not been anywhere near what was expected after having solar for a few years now i regret having it installed the savings have been minimal
Recent reviews
Mukesh was our sales representative; he was very helpful and patient in answering my questions since I am trying to understand how solar works and what will work on my house. The installation went well; the installers arrived on time and left no garbage behind. Overall, my experience was 10/10.
I initially purchased a Sigenergy SigenStor system with 18kWh battery from Regen Power in May 2026 with the intention to use my existing 10 year old solar system. My original enquiry with Regen Power was straight forward and they provided me with a number of options. I reviewed the various product configurations for each component and research… Read more
reviews on each component before selecting the configuration. I then research the pricing for the configuration from other suppliers and found Regen Powers quite was very competitive.
When it came to the actual installation there was a problem connecting my existing solar panels as the current installation was no longer compliant with current rules. The panels would need to be removed, the wiring remediated and the panels reinstalled. I decided I did not want to do that with 10 year old panels and asked Regen Power to replace the entire existing installation. This unfortunately introduced a delay as the applications to Synergy and Western Power had to be cancelled and resubmitted. Regen Power handled all this.
The installation of the new system was very professional, the product performs very well and I was impressed with the entire process.
In hindsight I should have doubled the battery size.
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