1,853 reviews
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Please note that Solar Secure is operating under a new ABN as of April 2019.
Reviews
Trustworthy and friendly service
Roger was pretty good in terms of follows up and explaining the products. Show detailsReceive up to 3 quotes with ProductReview.com.au
Not happy
Almost 6 weeks after installation still not working no one will check it , been told by Victoria services to contact consumer affairs so now have done that Show detailsVery helpful
I needed help setting up my solar with a new internet connection and they were very patient helping me. Always good customer service Show replyFantastic support and installation
Fantastic support and installation. Adam communicated with me at all times and supported as needed. Show replyJordan
Jordan from Solar Secure is always responsive, prompt and helpful. Show replyReceive up to 3 quotes with ProductReview.com.au
Excellent product and service
Great company, great offers for the solar and friendly staff. Special thanks to Kevin who has better understanding about clients demand and needsGood work Show reply
Good value for money and time
Good experience good value for money. I would recommend this solar Show replyBest solar installation experience
Solar secure made my solar installation easy and quick, particularly ADAM from solar secure has cleared all my questions and was very helpful throughout the process.Solar secure gave me the best price when compared with the other companies in the market.I strongly recommend Solar secure and ADAM.
Absolute five star service and customer satisfaction Show details · 1
Mike is highly recommend
I would love to take a moment to appreciate your team member called Mike. He expertly guided me through the solar panel installation at my place. His knowledge and support made the entire process seamless and efficient. Highly recommend his expertise for anyone looking to transition to solar energy. Show replyReceive up to 3 quotes with ProductReview.com.au
Solar system
Thanks solar secure and thanks Mike for all your help very happy. Show replyFantastic Experience
Dealt with Leo. He gave me best price and installation was done on time. Show details · 1Honest Knowledgeable and informative
Got in touch with Kevin for quote for 13 Kw Solar System . He gave us reasonable and very upfront opinions with Finance and upfront prices. He was also across and gave us information about various rebates we may eligible forThanks Kevin Highly recommended Show details · 1
Great service from Shaun
Great service from Shaun - highly recommend - great service great price Show details · 1Solar Secure Excels with Exceptional Service and Satisfaction
Solar Secure is highly regarded for their solar services, with customers praising their reliability and efficiency. One customer specifically mentioned Mike's exceptional service, highlighting the company's dedication to customer satisfaction. Overall, Solar Secure's commitment to quality and customer care sets them apart in the solar industry. Show replyGreat experience
Great and quick service provided by steve. Quick follow ups and found the process easy Show details · 1Questions & Answers
What panels and inverters you use
Jinko Solar Tiger Pro 440Watt
Growatt inverter
How long dose it take to get a battery system put in been waiting since December
Can someone give me a good answer please
Dear Robert, Thank you for getting back to us with your concern to us. We apologize for the disappointment you may have faced going through this. We request you to kindly help us by sharing your quota... Read more
tion number here and we will investigate the reason for the delay and will get back to you with the resolution at the earliest. Regards, Team Solar SecureSc104875 ordered on 5/10/21 Deposit $200 was same date
Just got a call from Jordan just told me that you can't install this for me as it is to far away crap if you ask me
Not happy with this as I haven't heard from him in weeks and know he put in a phone... Read more
how much of roof space required to install solar
how much roof space is needed to instal solar
Please call on 1300 867 328 and our Solar Expert will guide you. Regards,
Team Solar Secure
Details
About Solar Secure
Solar Secure is an Australian solar retailer that services both residential and commercial spaces. You can add new solar, add more panels, add solar and battery, or just add a battery.
Solar Secure offers the following standard system sizes (however they can supply and install systems of up to 100kW in size):
- 6.6kW: suitable for small homes.
- 10kW: suitable for large homes.
- 15kW: great for businesses.
The process starts with a call with their solar expert to discuss what you need from your solar, followed by a custom solar solution that is designed for you. Solar Secure handles all the paperwork, installation, and connection to the grid, and you get lifetime support for your solar.
The company is a Clean Energy Council member and approved solar retailer, and is a Solar Victoria authorised retailer.
Points of praise:
- Most reviewers found that Solar Secure’s customer service was second to none, saying that staff were professional, helpful in answering any questions they had, and informative in that they thoroughly explained how their solar systems worked.
- They also found that their solar installation was done quickly, so they didn’t have to wait around much before reaping the benefits of solar energy.
- Reviewers found that their solar product reduced their electricity bill by a lot, and that it didn’t take long before it had paid for itself.
Category | Online Shops and Solar Retailers |
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Offers Free Standard Shipping | No |
After Sales Service | Yes |
Services Provided | Installer and Solar Product Retailer |
Clean Energy Council Member | Yes |
Clean Energy Council Recognition | Approved Retailer and Member |
Solar Connection Type | Grid-Connected and Hybrid |
Awards | 2017 and 2023 |
Contact info for Solar Secure
Mon | 8:00 am - 5:00 pm |
---|---|
Tue | 8:00 am - 5:00 pm |
Wed | 8:00 am - 5:00 pm |
Thu | 8:00 am - 5:00 pm |
Fri | 8:00 am - 5:00 pm |
Sat | Closed |
Sun | Closed |
- ABN: 30632793867
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