Solar Secure
- solar-secure.com.au
- ✓ Verified company
- Award Winner 2023
- +1 more
1,755 reviews · Statistics
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Solar Secure is a ProductReview.com.au Awards Winner for 2023, 2017. Learn more
Please note that Solar Secure is operating under a new ABN as of April 2019.
Very happy with Solar system
Process is simple from the beginning
to finish. Also helping setup fiT
- Return Claim Made: No
- System Size: 6.6 KW
Good service
This is the second time with them, and I'm
happy with the service in both times.
Solar system 6.6Kw
6.6Kw Solar system installed, everything went well. Growatt inverter with Jinko panels. Nick dealt with all issues promptly.
- Return Claim Made: No
- System Size: 6.6 KW
- Panel Purchased: Jinko
- Warranty Claim Made: No
- Purchase Price: $2,999
Author stated being incentivised for this review
SC125408
If you're looking for top-notch customer service and professional solar installation for your home, I highly recommend Jordan from Solar Secure
- Return Claim Made: No
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107552
Jordan is very supportive and helped me with the Solar Panel installation through whole process. Thank him very much for his excellent service.
Author stated being incentivised for this review
SC121805
SC12180
Jordan was great! The team was responsive to my requirements and the installation was done quickly and professionally. Highly recommend their service for solar needs.
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TC127214
The whole journey was easy and smooth. Jordan was professional and helpful. I would recommend this company.
- Return Claim Made: No
- System Size: 13.2 KW
SC126583
Solar Secure offers competitive pricing and very good customer service. I am particularly pleased with the help I received from Jordan, who is a wonderful guy -- very knowledgeable and friendly.
- Return Claim Made: No
Great job done
Friendly team and work well done in the time set out
- System Size: 13.5 KW
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Genuine business and excellent service
Ryan from Solar Secure did very honest business and provided me all information what I looked for. Highly appreciated his genuine business and excellent service. Supply and installed in 2 working days. Highly recommend.
- Return Claim Made: No
- System Size: 10 KW
- Panel Purchased: Jinko solar 54HL4R tiger neo N type
- Warranty Claim Made: No
- Purchase Price: $5,500
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Substantial savings achieved l
With the help of Solar Secure, we have added 10 kWh Growatt batteries and 4.15 kW Astoenergy panels.
After this change, in or monthly bill,
Peak usage has been reduced from 40.29 kWh to 1.227 kWh
Off-peak usage has been reduced from 87.663 kWh to 16.407 kWh
Shoulder usage has been reduced from 64.982 kWh to 5.523 kWhb
Solar Feed-,in has been increased from 397.904 to 682.952 kWh
Main contacts are Brett and Jimmy, though most often none could hot be contacted.
- System Size: 10 KW
Fantastic work
professional teamworks and prefect knowledge about the product , recommend for people who look for solar
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Great service
Just had solar installed by solar secure and couldn’t be happier, Steve made the process very easy. 4 days from deposit being paid and installation taking place amazing service . The installation team were also fantastic.
- System Size: 10.12 KW
- Panel Purchased: Solis
- Warranty Claim Made: No
- Purchase Price: $4,321
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Very Happy Customer
An overall great experience at Solar Security. Nick has been great in stepping me though the processes and the contractors have done a fantastic job. Would recommend.
Very knowledgeable and well priced
The team is extremely knowledgeable and helpful, it is a delight to work with them.
Thanks you BOB
- Return Claim Made: No
- System Size: 7.8 KW
Author stated being incentivised for this review
Questions & Answers
How long dose it take to get a battery system put in been waiting since December
Can someone give me a good answer please
Dear Robert,
Thank you for getting back to us with your concern to us. We apologize for the disappointment you may have faced going through this. We request you to kindly help us by sharing your quotation number here and we will investigate the reason for the delay and will get back to you with the resolution at the earliest.
Regards,
Team Solar Secure
Sc104875 ordered on 5/10/21 Deposit $200 was same date
Just got a call from Jordan just told me that you can't install this for me as it is to far away crap if you ask me
Not happy with this as I haven't heard from him in weeks and know he put in a phone call telling me this i won't it in writing as I will keep this as a reference
So sorry for you to hear this
Robert King
Get an answer from our members and Solar Secure representatives
Details
About Solar Secure
Solar Secure is an Australian solar retailer that services both residential and commercial spaces. You can add new solar, add more panels, add solar and battery, or just add a battery.
Solar Secure offers the following standard system sizes (however they can supply and install systems of up to 100kW in size):
- 6.6kW: suitable for small homes.
- 10kW: suitable for large homes.
- 15kW: great for businesses.
The process starts with a call with their solar expert to discuss what you need from your solar, followed by a custom solar solution that is designed for you. Solar Secure handles all the paperwork, installation, and connection to the grid, and you get lifetime support for your solar.
The company is a Clean Energy Council member and approved solar retailer, and is a Solar Victoria authorised retailer.
Points of praise:
- Most reviewers found that Solar Secure’s customer service was second to none, saying that staff were professional, helpful in answering any questions they had, and informative in that they thoroughly explained how their solar systems worked.
- They also found that their solar installation was done quickly, so they didn’t have to wait around much before reaping the benefits of solar energy.
- Reviewers found that their solar product reduced their electricity bill by a lot, and that it didn’t take long before it had paid for itself.
| Category | Online Shops and Solar Retailers |
|---|---|
| Offers Free Standard Shipping | No |
| After Sales Service | Yes |
| Services Provided | Installer and Solar Product Retailer |
| Clean Energy Council Member | Yes |
| Clean Energy Council Recognition | Approved Retailer and Member |
| Solar Connection Type | Grid-Connected and Hybrid |
Contact info for Solar Secure
| Mon | 8:00 am - 5:00 pm |
|---|---|
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
| Sun | Closed |
- ABN: 30632793867
Extra Information
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