Solar Secure

Solar Secure

 Verifiedsolar-secure.com.au
Solar Secure
4.8

1,853 reviews

PositivevsNegative
96% · 1,78456 · 3%
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Return Claim MadeYes (25) · No (995)
Warranty Claim MadeYes (47) · No (998)
Purchase Price$4,818.80
Value for Money
4.8 (1,247)
Product Quality
4.7 (1,145)
Shipping
4.8 (156)
Customer Service
4.8 (1,270)
Helpful, informative customer service
Quick installation time
Reduces electricty bills

Please note that Solar Secure is operating under a new ABN as of April 2019.

Reviews

1,853 reviews
KGP
KGP
 

Trustworthy and friendly service

Roger was pretty good in terms of follows up and explaining the products. Show details
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Wayne P.
Wayne P.
 

Not happy

Almost 6 weeks after installation still not working no one will check it , been told by Victoria services to contact consumer affairs so now have done that Show details
Value for Money
Trustworthiness
Pamela p.
Pamela p.Sydney, NSW3 posts
 

Very helpful

I needed help setting up my solar with a new internet connection and they were very patient helping me. Always good customer service Show reply
Rajesh C.
Rajesh C.
 

Fantastic support and installation

Fantastic support and installation. Adam communicated with me at all times and supported as needed. Show reply
Chloe
Chloe
 

Jordan

Jordan from Solar Secure is always responsive, prompt and helpful. Show reply
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ankit p.
ankit p.Greater Melbourne (Outer), VIC4 posts
 

Excellent product and service

Great company, great offers for the solar and friendly staff. Special thanks to Kevin who has better understanding about clients demand and needs
Good work Show reply
Prakash M.
Prakash M.
  Fair Incentive

Good value for money and time

Good experience good value for money. I would recommend this solar Show reply
Value for Money
Product Quality
Vijaya K.
Vijaya K.South East Queensland, QLD
 

Best solar installation experience

Solar secure made my solar installation easy and quick, particularly ADAM from solar secure has cleared all my questions and was very helpful throughout the process.Solar secure gave me the best price when compared with the other companies in the market.
I strongly recommend Solar secure and ADAM.
Absolute five star service and customer satisfaction Show details ·  1
Vishva
Vishva
 

Mike is highly recommend

I would love to take a moment to appreciate your team member called Mike. He expertly guided me through the solar panel installation at my place. His knowledge and support made the entire process seamless and efficient. Highly recommend his expertise for anyone looking to transition to solar energy. Show reply
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Craig B.
Craig B.Perth, WA2 posts
 

Solar system

Thanks solar secure and thanks Mike for all your help very happy. Show reply
susebkachappilly
susebkachappilly
 

Fantastic Experience

Dealt with Leo. He gave me best price and installation was done on time. Show details ·  1
Suketu R.
Suketu R.Greater Melbourne (Metropolitan), VIC2 posts
 

Honest Knowledgeable and informative

Got in touch with Kevin for quote for 13 Kw Solar System . He gave us reasonable and very upfront opinions with Finance and upfront prices. He was also across and gave us information about various rebates we may eligible for

Thanks Kevin Highly recommended Show details ·  1

Customer Service
Zac O.
Zac O.Perth, WA
 

Great service from Shaun

Great service from Shaun - highly recommend - great service great price Show details ·  1
Chintan P.
Chintan P.New South Wales
  Fair Incentive

Solar Secure Excels with Exceptional Service and Satisfaction

Solar Secure is highly regarded for their solar services, with customers praising their reliability and efficiency. One customer specifically mentioned Mike's exceptional service, highlighting the company's dedication to customer satisfaction. Overall, Solar Secure's commitment to quality and customer care sets them apart in the solar industry. Show reply
Randhir Singh
Randhir Singh
 

Great experience

Great and quick service provided by steve. Quick follow ups and found the process easy Show details ·  1

Questions & Answers

Abdel
Abdel

What panels and inverters you use

26Greco
26Greco  

Jinko Solar Tiger Pro 440Watt
Growatt inverter

Robert K.
Robert K.

How long dose it take to get a battery system put in been waiting since December
Can someone give me a good answer please

Solar Secure
Solar Secure   DM   
Robert K.
Robert K.  

Sc104875 ordered on 5/10/21 Deposit $200 was same date

Robert K.
Robert K.  
Oskar N.
Oskar N.

how much of roof space required to install solar

Oskar N.
Oskar N.  

how much roof space is needed to instal solar

Solar Secure
Solar Secure   DM   

Please call on 1300 867 328 and our Solar Expert will guide you. Regards,
Team Solar Secure

See all Solar Secure questions

Details

About Solar Secure

Solar Secure is an Australian solar retailer that services both residential and commercial spaces. You can add new solar, add more panels, add solar and battery, or just add a battery.

Solar Secure offers the following standard system sizes (however they can supply and install systems of up to 100kW in size):

  • 6.6kW: suitable for small homes.
  • 10kW: suitable for large homes.
  • 15kW: great for businesses.

The process starts with a call with their solar expert to discuss what you need from your solar, followed by a custom solar solution that is designed for you. Solar Secure handles all the paperwork, installation, and connection to the grid, and you get lifetime support for your solar.

The company is a Clean Energy Council member and approved solar retailer, and is a Solar Victoria authorised retailer.

Points of praise:

  • Most reviewers found that Solar Secure’s customer service was second to none, saying that staff were professional, helpful in answering any questions they had, and informative in that they thoroughly explained how their solar systems worked.
  • They also found that their solar installation was done quickly, so they didn’t have to wait around much before reaping the benefits of solar energy.
  • Reviewers found that their solar product reduced their electricity bill by a lot, and that it didn’t take long before it had paid for itself.
CategoryOnline Shops and Solar Retailers
Offers Free Standard Shipping No
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberYes
Clean Energy Council Recognition Approved Retailer and Member
Solar Connection TypeGrid-Connected and Hybrid
Awards 2017 and 2023
Visit official website

Contact info for Solar Secure

Mon8:00 am - 5:00 pm
Tue8:00 am - 5:00 pm
Wed8:00 am - 5:00 pm
Thu8:00 am - 5:00 pm
Fri8:00 am - 5:00 pm
SatClosed
SunClosed
  • ABN: 30632793867

Extra Information

Resinc Solar
Go Run Solar
Amazing Solar Solutions
Smart Energy Answers
Expert Electrical

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