New Solar system install
My consultant was Leo. a patient person who assisted me with 2 quotes. I chose a system which would produce a higher output....max number of panels and inverter were installed today 08/04/20 quick and easy process now just waiting for energy supplier to connect so i can monitor my savings .Leo answered my queries and was a pleasure to deal with under these covid 19 conditions.The installers were punctual and worked very efficiently and cleaned up before they left .
Solar System installed
I was very happy with everything right from the beginning as this company was very easy to deal with,right through the installation good job by Eric and his team i
Great job Solar-Secure
I was contacted by Leo within minutes of being referred. Leo promptly provided a competitive quote, usage savings modeling information based on my previous bills and comprehensive panel and inverter product information. Installation was completed today (6/4/2020), exactly two weeks after contract (even under current difficult, pandemic conditions). Installers did their job efficiently and cleanly in six hours. Well done Leo and Solar-Secure. I will recommend them anytime.
- Verified customer
Great service experience
This 5 start rating is for the great service experince i had with Eric. Very good followup on the issues and helped me clarifying my concers.
I got 6.6KV panels and 5KV invertor, installed on 29th Jan after two cancelations due to weather.
On a good day it produced upto 35 KV but average is around 23kv in a month and i guess will be bit lower in winters.
Experience with the installer was not very great but finally all issues were resolved by Eric.
Can’t wait to test the solar
Was very happy with the process of gaining a solar system for the Church. Mark was very friendly and explained everything. Kept us well informed with phone calls. Excellent service.
Great value for money.
We had some initial trouble trying to get the solar pabels put on due to the contractor who was suppose to come & install backing out & didnt turn up with no advance notice. Eric went out of his way to sort that out and followed on multiple occasions the 2nd time we booked the installation.
Eric and his team members were always available to listen and help the best they could.
Eric also made sure everything was completed successfully and that we were happy in the end.
Great customer service
Eric from Solar Secure has been amazing. I had very little to no knowledge about solar panels, Eric went through and explained everything in detail and answered all my questions. The installation went smoothly. So far my experience has been great, hopefully their aftercare services will be just as good.
This system is great
The installation went smoothly, team was helpful, professional and friendly. They were a local team, which we appreciated. They telephoned the evening before to confirm, arrived promptly, the install was completed on the day, and the team were very tidy, cleaning up the site before leaving.
No issues with Solar Secure at all. We were kept informed of the process every step of the way, and our consultant was very helpful. He contacted us on a regular basis to make sure we were happy with the progress.
A Good Experience and a Very Professional Installation
The whole process of dealing with Boni at the Sydney Office, was very professional right from the first contact. There were delays in my response due to family problems as well as time spent waiting for other quotations to come in. I was unable to answer many of the calls from him at times but he always followed the matter up with either later calls or by email.
All of my questions were answered promptly and always gave the answers which solved my uncertainty. The installation was very professional in the way it was carried out right down to the clean up and the replacement of damaged roof tiles.
I would have no hesitation in recommending Boni and Solar Secure to any prospective customers.
Installation Of Solar
I would like to express my gratitude and thankfulness to Victor at Solar Secure (Sydney Office).
Victor has done an extremely great job in not only getting me a great deal but the follow-up calls. An example of this was today. Installation occurred today and Victor rang me to see if the installers were there at my property. Victor then rang me 4 times during the day to see how things were going. Victor has been excellent during this whole process.
I would recommend to anyone and I will be recommending that they go through Solar Secure and speak to Victor alone.
Could someone at a managerial level please pass on a Great thank you, a very big thank you to Victor for an amazing job.
Very accommodating no fuss installation
Leo has gone above and beyond to accommodate us thankyou for the 5 star service. The no fuss installation was very professional hassle free and friendly quite impressed with the whole ordeal.
Price Professionalism Promises kept
I was a skeptic, but am very pleasantly surprised at the hassle free installation. Excellent advice on panel location. Knowledgeable staff. Site swept and all rubbish removed. Would recommend.
A great and smooth solar system set up
Leo from Solar Secure has followed up our order to installation meticulously. From order to installation is very smooth and efficient. The solar installation team is great team and professional people. Very happy about my decision to set up solar with Solar Secure
Great Customer Service.
Great customer service by both Charles and Ruby. Answered all questions and coordiated the smooth installation. Installers were helpful and professional. Just waiting on meter change from my electricty retailer. Would recommend the efficient team at Solar Secure who was very professional in all their dealings.
Great solar system, exceeded my expectations, very efficient all round
Contacted Leo at Solar Secure, received a good price and service. The installers were great guys, very approachable and informative. We’re very happy with the 6.6 KW system, working well.
Best investment ... Excellent Product & Customer Service
Very happy from the first call to request a quote. John and his team have extended exceptional, professional and respectful service. Informed us about the product, the logistics, the value for us and the environment. We are happy with the quality of the panels, the pricing and the timely installation. All our concerns were addressed immediately. I highly recommend John and his team.
amazing job with great customer service
from purchase to install. Leo kept me up to date with everything that was happening. install was a breeze and it looks amazing and neat and tidy. couldn't recommend more highly!
Questions & Answers
I couldn't find your company name from the approved retailer list in https://www.solar.vic.gov.au/find-authorised-retailer. Does that mean that I won't quality for a rebate through your company? I'm in Vic.
Hi Sale team,
I had a 2.0kw solar unit with 8 panels on roof (8x250watts), and 3kw inverter, i want to upgrade to 6.6kw and 5kw inverter, can you quote me how much will it be? thanks.
Solar Secure OwnerSolar Secure
Thank you for considering Solar Secure for your solar needs.
Upgrades possible with some options. We need some more details about the property where you are looking to install solar as some local restrictions may apply.
Please call us on 1300 867 328 to discuss your project. We will be very happy to serve you.
Team Solar Secure
I would like a quote to get solar panels installed at my home at 3 Joseph Place, McKellar ACT. Please send this ASAP for me to consider before 30 December 2019.
Solar Secure OwnerSolar Secure
Thank you for considering Solar Secure for your home solar energy needs. Kindly call us on 1300 867 328 for a Quote. We are open today and tomorrow to help you secure this deal.
Solar Secure Online
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