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Arise Solar
4.5 from 3,364 reviews · View Statistics
See the Best Solar Panel Installers in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Value for Money
    4.6 (2,670)
  • Product Quality
    4.5 (2,538)
  • Return Claim MadeYes (72) · No (2,526)
  • Customer Service
    4.5 (2,691)
  • Warranty Claim MadeYes (127) · No (2,450)
  • Purchase Price$4,314.45
  • Timeliness
    4.3 (1,374)
  • Job Satisfaction
    4.5 (1,368)
  • Rates and Fees
    4.5 (1,243)
  • Installation
    4.6 (2,448)
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Kel
KelSouth East Queensland, QLD

Davis The Solar Angel

published

Davis made the process simple and fast. He looked after all the paperwork and contacted me every time something was ready to sign or process. The service was excellent and his assistance throughout was invaluable.

Value for Money
5/5
Product Quality
5/5
Arise Solar
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Keith M.
Keith M.Wide Bay-Burnett, QLD

Everyone I dealt with was courteous and professional installers were great.

published

Installers were great. Reiner was very polite and helpful. No issues at all. All the work is neat and tidy. Good follow up from Reiner to make sure that we were happy with the install.

Value for Money
5/5
Product Quality
5/5
Arise Solar
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Rhea provided excellent help in resolving my problem with a special solar switch which malfunctioned.

published

Excellent after sales service.
I emailed with picture explained the problem.there was an immediate text response and the problem resolved in no more than 3 days.
Rhea was my contact excellent service.

Value for Money
5/5
Trustworthiness
5/5
Arise Solar
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Jacob

published

Jacob was a real help, I had issues with connecting wifi and now all is resolved, now I can monitor my system through my phone with Jacob’s help over the phone

Incentivised Review No
Arise Solar
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Saahil
SaahilSydney, NSW
  • 4 reviews
  • 2 likes

Bad customer service , poor quality products.

published

After signing the contract , they will treat you poorly , not happy with the product and with their team , their subcontractors are very unprofessional and damaged my property. Not satisfied at all

Value for Money
1/5
Product Quality
1/5
Arise Solar
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Jacob

published

The assistant form Jacob help me hook up the solar on to my phone so I can receive records of power going in to the grid which will help me with how much power I use

Incentivised Review No
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Jacob

published

Was great, helped me set up wifi for inverter. Was very friendly and sorted out our problems straight away. Highly recommend Jacob to support in the future and made our experience very smooth.

Incentivised Review No
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Phill
PhillCanberra 2600, ACT
  • 3 reviews

Ease of Purchase and Install

published

Davis Smith help us through the process start to finish no problems at all. local installers Paul Giddings were superb very professional with the install overall very happy with Arise Solar.

Value for Money
5/5
Product Quality
5/5
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Great service

published

Jacob was really helpful and explained the process well. The process is fast and easy . All enquiries were dealt professionally and quickly. Very happy with the service and would highly recommend them.

Value for Money
5/5
Product Quality
5/5
Arise Solar
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Mark A.
Mark A.Mid North Coast, NSW

Amazing Service, Support, Quality and Installation 11/10

published

Peter from Arise Solar was incredible to deal with. We were carefully worked through all aspects of our solar installation, approvals to export, operation of the system and planning. Any queries were immediately and professionally dealt with. Peter was always available when we needed assistance. Pricing and product quality is first class. Highly recommended. 11/10

Value for Money
5/5
Product Quality
5/5
Arise Solar
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Tessa is great

published

Tessa, solved payment as there was a problem, great service from Tessa. The service from the installer was great as they were kind and respectful and finished the work on time

Value for Money
5/5
Product Quality
5/5
Arise Solar
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Michael
MichaelMid North Coast, NSW

Great product, great company, both can only be had by the awesome staff and exellent customer service they provide.

published
Value for Money
5/5
Product Quality
5/5
Arise Solar
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Brett from Arise sorted my solar issues

published

i had issues with my solar inverter tripping out and Brett from customer service at Arise sorted out and inspection and had the warranty sorted and a new inverter in no time

Value for Money
5/5
Product Quality
5/5
Arise Solar
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Jacob

published

Jacob has solved my wifi issue with the inverter and I am satisfied with the service and now I can monitor my solar system performance with this application thanks for your help Jacob

Incentivised Review No
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Karen
KarenMetropolitan Adelaide, SA
  • 4 reviews
  • 1 like

Great service by Brendan… Araise solar.

published

Well communicated about installing the system and all questions answered in a professional way. All my queries were explained very well to me at all times, and friendly and polite.

Value for Money
5/5
Product Quality
5/5
Arise Solar
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Questions & Answers

Myk Smalko
Myk Smalkoasked

What would be an APPROXIMATE cost of adding a battery to an existing 6.6kv solar system? FYI...installed by Arise.

1 answer
Kevin Nuttall
Kevin Nuttall

Sorry but no experience with battery systems. Kev

Anthony G.
Anthony G.asked

I need some help setting up the App so I can monitor my usage, etc. I've downloaded the latest version of ShinePhone for my iOS device and am following the instructions, however what I see in the instructions is different to what I'm seeing after installing the app. I have the Growatt Min 8000TL-X model which was installed on 22/3/21

No answers
Rohit K.
Rohit K.asked

Is arise solar CEC approved

No answers
See all Arise Solar questions

Get an answer from our members and Arise Solar representatives

Details

CategorySolar Panel Installers and Solar Retailers
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberNo
Clean Energy Council Recognition None
Solar Connection TypeGrid-Connected and Hybrid
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