??!
1 photo
Arise Solar
4.5 from 946 reviews

Reviews

(683)
(166)
(16)
(12)
(69)
  • Value for Money
    4.6 (715)
  • Product Quality
    4.5 (680)
  • Return Claim MadeYes (25) · No (683)
  • Customer Service
    4.5 (743)
  • Warranty Claim MadeYes (31) · No (685)
  • Purchase Price$4,619.31 (337)
  • Installation
    4.6 (646)

Reviewer Photos & Videos

  • More

846972)

published

The install process went smooth and efficient. The team worked together and job completed .My only issue is I wanted some panels on my west face but installer reccomended not to ..Food for thought as it reduced my daily feed in time by up to 3 hours.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6 KW
Purchase Price$3,000.00
See all answers
Sam A.

Sam A.South East Queensland, QLD

This is perfect

published

Installation Was Nice and quick and whole team was well trained the leader of the team was so friendly and gave me too much information about solar panelsAnd how to calculate how much I earn on solar and things like that and I’ve never had an issue with this company highly recommended

Customer Service
Value for Money
Product Quality
Installation
Panel Purchased Suntech
See all answers

The reviewer stated that an incentive was offered for this review

RAGHAV

RAGHAVSydney, NSW

  • 2 reviews

858802

published

Installation process went well couple of months ago. No issues identified so far. I would recommend the arise solar to everyone. I will get the updates from the team at times.

Customer Service
Value for Money
Product Quality
1 comment
Arise Solar
Arise SolarArise Solar
Solar Retailers

Find out how Arise Solar compares to other Solar Retailers

Know better, choose better.

Compare all
Thao

ThaoSydney, NSW

  • Verified customer

Poor After Sales and Customer Support

published
Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeYes
Panel Purchased ZNSHINE ZXM6 LD60-300/M
System Size7.8 KW
Purchase Price$4,000.00
See all answers
2 comments
Arise Solar
Arise SolarArise Solar
Thao
Thao
Maih

MaihSydney, NSW

System installed on time. We are now connected and running. No complain.

published

We were informed of the progress from the beginning to the end. No complain. Everything is up and running. Haven't got the first electricity bill yet but from what we have seen the system is working.

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Arise Solar
Arise SolarArise Solar
steve f.

steve f.South East Queensland, QLD

Switched on Arise Solar

published

From day one we have had nothing other than a first class experience dealing with arise solar. From Roger in sales so very helpful to a few other inquiries from the team nothing but first class and timely responses. The team of installers A.E Elecrtical from Kunda Park on the Sunshine coast in qld. were absolutely brilliant. Fast and efficient and it was easy to see their high level of expertise.
I would highly recommend Arise Solar if you looking for Solar.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased ZNshine 275 poly panel Growatt inverter 5kw
System Size6.6 KW
Purchase Price$3,400.00
See all answers
1 comment
Arise Solar
Arise SolarArise Solar
StaceJ

StaceJSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Not installed correctly and can't get any support to fix the problem

published

System installed in November 2019. First energy bill post installation arrived February 2020 and there is no solar being sold back to grid. Have tried multiple times by email and messages left for someone to call us to fix this issue since but getting nowhere - no one seems to know how to reply to emails or phone messages left. Their phone operators are unable to speak in understandable English.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Solis
System Size6.6 KW
Purchase Price$3,000.00
See all answers
2 comments
Arise Solar
Arise SolarArise Solar
StaceJ
StaceJ

I will forward to you the emails I have already sent, but I have already sent emails, left messages and not getting any response.

860558

published

Happy with the follow up and neet and tidying and happy with tony with the service I m happy with system and and Fiona is very helpful and I got you my friend Tom is going to install a system and thank you very much for everything

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$3,800.00
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

Good service but didn’t tidy up

published

Despite the installation date being changed I was kept up to date with installation times and the service was good. The workers on site left the site with some of the older solar system scattered around the house which I thought was included in the extra charge.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Growatt 6.6 kw
Purchase Price$3,891.00
See all answers
1 comment
Arise Solar
Arise SolarArise Solar
Solar Retailers

Find out how Arise Solar compares to other Solar Retailers

Know better, choose better.

Compare all

Fantastic support - from start to finish - a high quality operation

published

After initially agreeing on the best value for money product I could find in this competitive market, Arise were respective of my needs and organised their extremely professional install team to come fit the three phase system in what must have been a difficult scenario. Well done Arise - great communication and support. Five star service!

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Arise Solar
Arise SolarArise Solar
David B.

David B.Illawarra, NSW

Life with an environmental power source

published

The company kept me informed with regular updates.

The installer was professional, caring and efficient. There were no issues with no fuss, right up to requesting I fill in this survey.

Warranty Claim MadeNo
Panel Purchased Arise
System Size6.6 KW
1 comment
Arise Solar
Arise SolarArise Solar

The reviewer stated that an incentive was offered for this review

Jason

JasonSydney, NSW

86442244

published

Good follow ups by the team at each stage. Friendly staff and decent price. Reccomend to many others. Good efficient team who guided and answered all my questions and queeries

1 comment
Arise Solar
Arise SolarArise Solar
Ralph

RalphSouth East Queensland, QLD

861177

published

The instal was completed in a satisfactory manner and on time instal was delays by bad weather with heavy rain over several weeks Shaun and Ken installed the panel in a professional manner leaving the site clean and tidy

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
See all answers
1 comment
Arise Solar
Arise SolarArise Solar
Wade

WadeCentral Queensland, QLD

822757

published

Very happy with our solar. It has dropped our bill dramatically and saving us $800-$1000 a quarter. Very good quality and happy with the product. Would recommend these guys to anyone.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$10,000.00
See all answers
1 comment
Arise Solar
Arise SolarArise Solar
Helen

HelenRichmond-Tweed, NSW

Very glad we made the decision.

published

We are very happy that we eventually made the decision to go solar, and going with Arise Solar it was the best decision. Hetel was very helpful and knowledgeable. Thank you.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Mono Perc Cheetah Panels JKM315M-60
See all answers
1 comment
Arise Solar
Arise SolarArise Solar
Solar Retailers

Find out how Arise Solar compares to other Solar Retailers

Know better, choose better.

Compare all
David B

David BSouth East Queensland, QLD

Great company to deal with

published

Overall process was efficient in obtaining solar for my home.Fiona who arranged a very smooth purchase and installation of the solar system. This process was very quick ,the only hold up was the weather.I was kept informed at all times.Very happy system is producing good kw of power which is feeding back into the grid.
David b

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Growatt
Purchase Price$3,500.00
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

brilliant company to deal with

published

arise solar was very efficient. we had no problem what so ever .cant speak highly enough of them threw the company right threw to the instalers. very reputible company 10 out of 10

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Arise Solar
Arise SolarArise Solar
old mate

old mateMetropolitan Adelaide, SA

  • 4 reviews

Terrible service, worst I've ever experienced

published
Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
3 comments
Arise Solar
Arise SolarArise Solar
old mate
old mate

I've called twice this week with no call back. I've emailed multiple times with no real answers. If you're paid for a service you are obligated to supply it.

Arise Solar
Arise SolarArise Solar
LJP

LJPSouth East Queensland, QLD

Project# 859438

published

Project#859438 From start to finish the whole process was fairly straight forward.
Everything was actioned as scheduled and workmanship was of a high standard.
System is running good (just need to make the clouds/rain stay away ;-) )

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased SUNTECH HALF CELL MONO (315 Watt - Tier 1)
System Size6.6 KW
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

864007

published

The installers are friendly and willing to explain my queries bit by bit. I will recommend Arise Solar to my friends. And they really response to my email promptly. good job.

Installation
Return Claim MadeNo
Panel Purchased Suntech and solex
System Size6.6 KW
Purchase Price$3,750.00
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

The reviewer stated that an incentive was offered for this review

Page 1 of 48

Questions & Answers

Thao

Thaoasked

What is your process time in sending your electrician to inspect when you have a faulty inverter system just recently installed not even a month old?

1 answer
Arise Solar
Arise SolarArise Solar

Hi Thao,

Kindly help us with your project number so that we can assess the same and get you the update. We're looking forward to hearing from you. Also, you can get in touch with us at onlinesupport@arisesolar.com.au with your registered contact details and we can get in touch with you at the earliest.

Regards,

Arise Digital Team

Laurie Banks

Laurie Banksasked

How long have you been in business

Noted that uyou do not have Clean Ene3rgy Council approved retailer is there a good reason .

1 answer
Pam Tranter
Pam Tranter

Check with Arise Solar

Natalie

Natalieasked

Im looking at getting solar, are you, Arise solar CEC Accredited Solar

2 answers
ian
ian

No I am a disgruntled customer

Arise Solar
Arise SolarArise Solar

Hey Natalie,

All our Installers are CEC Accredited. We also are in the CEC Member list. Please share more concerns at onlinesupport@arisesolar.com.au and we can share more info to your specific ones.

Regards,

Arise Digital Team

@Ian,
We believe your issue has been resolved by now.

Please get in touch with us again in case of any more concerns.

Regards,

Arise Digital Team

Get an answer from our members and Arise Solar representatives

Other Solar Retailers

Previous
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.