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Arise Solar
4.3 from 333 reviews

This is perfect!

We found Arise Solar very professional and helpful through the whole process. Would highly recommend to anyone wanting to get solar installed. We have a guaranteed instillation and backup service.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase Price $5,300.00

A truly seamless experience

Arise Solar really exceeded my expectations on every aspect of the process. Great customer service right from the beginning. Raj Variya took me through the process step by step. He was patient and understanding, explaining everything clearly. I highly recommend their services and products. Thanks so much Arise Solar!!

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased ZNSHINE Solar Panels
System Size6.6 KW

Very easy process to get Solar

Got a quote, accepted the quote, paid the deposit. All done over the phone and online. They organised the application and install, and electricity meter. 3 weeks completion. Very easy.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased GROWATT 6.6 KW PANELS and inverter
System Size5.5 KW
Purchase Price $3,961.00

GREAT SERVICE

Great service from Ravi sharma.
Very impressed with his knowledge and commitment to get the job done.
Anwesh was also very supportive during the sales process
Great collaboration and team work

Regards Keith

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Hi Keith, Thank you for giving us a perfect rating and for recommending us to others as well. I’m sure all our teams enjoyed fulfilling your solar needs and curiosity. We're just an email away in case, of any trouble/query. Just write to us at onlinesupport@arisesolar.com.au and we'll be more than happy to assist you. Cheers!

Great Services after Installation

Ravi Sharma provides a very friendly and professional after installation service in helping me to claim Victoria Rebate. He impressed me the most by making sure that customer get the best and happy with his company's product and services.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Jinko 275W
System Size6.6 KW
Purchase Price $4,900.00
1 comment
Hi Dragon, We're glad to have your trust and business. Also we'd take this opportunity to thank you for your positive and inspiring review with full rating. We're just an email away in case, of any trouble/query. Just write to us at onlinesupport@arisesolar.com.au and we'll be more than happy to assist you. Cheers!

Good after care team Arise solar

Good after sales team .talk to Ravi today and he sent all required documents to clame solar victoria with in 5 minutes. Thanks for your help.also now we enjoy making own electricity

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Hey Bimal, Thank you for taking your time out to rate us to the fullest and review us. We're delighted to have you writing here. We're just an email away in case, of any trouble/query. Just write to us at onlinesupport@arisesolar.com.au and we'll be more than happy to assist you. Cheers!

Customer service provided by Kacy Nelson

Installation of our Solar Panels went well. On site Installation team very professional and well presented.
However we had problems with inverter surging of power, speaking with Kacy Nelson over the phone she was able to guide us thru the control panel and readjust settings. With her helpful assistance we have had no further problems. Thank you.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6 KW
1 comment
Hey Tony, Thank you for your positive comments and sorry for the inverter setting hiccup. . We're sure we'd be recommended for sure once you see your next power bill with our Solar System. We're just an email away in case, of any trouble/query. Just write to us at onlinesupport@arisesolar.com.au and we'll be more than happy to assist you. Cheers!

An Arise Solar Satisfied Customer

Truly great experience with the team who made the process and installation of 24 solar panels a pleasant experience. From sales consultant to on-site team and back office, all staff were polite and professional at all times. Thanks to one and all including Sam, Tony, Tim, Sarah , Dennis and Sanjeep

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Hey Steve, Thank you for your trust and your business. Our teams are glad to have served you and your satisfaction is our reward. We're just an email away in case, of any trouble/query. Just write to us at onlinesupport@arisesolar.com.au and we'll be more than happy to assist you. Cheers!

Great Teamwork

We knew nothing about solar! Thanks to Alex for walking us through everything and putting up with us.
Ethan was fantastic getting all of our warranty paperwork and instruction sheets to me on the same day I requested them, and to Sarah for keeping in touch with me to make sure I was happy.
I must not forget the Installers that work perfect as a team.
So happy with the whole experience of dealing with Arise Solar.
Thank You to all.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased CSUN 275-60P
System Size5 KW
1 comment
Hi Brian, We are so delighted to learn of your experience. We are glad we executed our job in line of your expectations. We appreciate your review and also thank you for your kind words detailed review. We're just an email away in case, of any trouble/query. Just write to us at onlinesupport@arisesolar.com.au and we'll be more than happy to assist you. Cheers!

The product was so much benificial to us

It was very easy and it was done very quickly as well. There was no issue with the company and kasy helped us out with all the enquiries, we are really happy about this product.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6 KW
Purchase Price $4,500.00
1 comment
Hi Mohana, Thank you for your kind words and we're glad to learn how happy you are dealing with our teams and with the our solar system. We're just an email away in case, of any trouble/query. Just write to us at onlinesupport@arisesolar.com.au and we'll be more than happy to assist you. Cheers!

Very good Service!

No issues with the company. Installation was easy. All question answered and doubts explained. I have had problems with other companies getting them to install a Solar system but Arise solar was really good. Ravi Sharma was really wonderful to deal with.

Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Hey Thomas, Great to hear we were able to provide you with all the information you needed to make an informed decision. We hope you enjoy all the savings your new system will bring! We're just an email away in case, of any trouble/query. Just write to us at onlinesupport@arisesolar.com.au and we'll be more than happy to assist you. Cheers!

Very good workmanship

Everything was very good the installation went without problems and they were very curtious and told us what to expect. The people at Arise were very helpful and curtious. Thanku.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Hey Maria, We are delighted to learn about your experience dealing with our teams. We are thankful to you for posting your experience in the form of such a wonderful review. We're just an email away in case, of any trouble/query. Just write to us at onlinesupport@arisesolar.com.au and we'll be more than happy to assist you. Cheers!

Good price, good service

Matt and his assistance have done very good job on Panel installation.
Dan has done very good job on the inverter installation.
Ravi has done very good job on the process and documents.
I am very happy with the system.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Suntech panels and fronius inverter
1 comment
Hi Hung Dang, We are delighted to learn about your experience dealing with our teams. We are thankful to you for posting your experience in the form of a wonderful review. We're just an email away in case, of any trouble/query. Just write to us at onlinesupport@arisesolar.com.au and we'll be more than happy to assist you. Cheers!

It's great!!

The installation was very quick and easy. The company staff were very friendly and helpful. received very good services and could communicate with them without any hesitation. overall great service!

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeYes
Warranty Claim MadeYes
Panel Purchased victorian solar
1 comment
Hi Mohammad, We are so delighted to learn of your experience. We are glad we executed our job in line of your expectations. We appreciate your review and also thank you for your kind words. We're just an email away in case, of any trouble/query. Just write to us at onlinesupport@arisesolar.com.au and we'll be more than happy to assist you. Cheers!

Very Good, costumer service was great as Ravi Sharma helped us and he was the best!!

It was an easy process and there was no issues with the company due to amazing and helpful phone calls by Ravi Sharma. Thank you so much as Arise Solar I feel, stand out from other companies.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Hey Camy, We are glad to know you had a great experience dealing with Arise Solar and teams. Thanks for sharing your feedback in form of a review here. We're just an email away in case, of any trouble/query. Just write to us at onlinesupport@arisesolar.com.au and we'll be more than happy to assist you. Cheers!

Money in our pockets

Saleperson was very thorough, answered all my questions, was professional and friendly. plan of installation on roof was put in an email to us for review. Initial installation date was rescheduled due to rain but Solax notified us well ahead of time so there was no inconvenience. Installation crew was awesome. They were well fitted out, had all parts on hand, were quick and very efficient; a very professional crew. Put gutter protection up so no scratches, used rubber soled shoes so no damage to roof iron, cleaned up after themselves and the installation of the panels and inverter were level and had a pleasant presentation from the road. The guys were very polite and answered all the questions I had when they ran me through the inverter handbook. Follow up for final payment was easy as was the customer follow-up. Would not have any hesitation in recommending Solax to others. We had a 6.6kV sytem installed and so far it's going like a beauty.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased 275W Suntech 275 Poly-60 cells (STP275-20/Wfw) Panels
System Size6.6 KW
Purchase Price $7,369.00
1 comment
Hey Gorrobudi, Thank you so much for such a great review. You made our day here at Arise Solar! Our teams are so glad to read a feedback from your end. We're just an email away in case, of any trouble/query. Just write to us at onlinesupport@arisesolar.com.au and we'll be more than happy to assist you. Cheers!

everything goes great

everything goes well, happy customer here, and the panel is well placed on my roof .good service attitudes .great response.the installation is fast and great job.and after service is pretty good.

1 comment
Hey Sophia, Thank you for taking the time to leave us a review! We are glad to learn our teams have served you in line of your expectation. We're just an email away in case, of any trouble/query. Just write to us at onlinesupport@arisesolar.com.au and we'll be more than happy to assist you. Cheers!

Excellent job! Arrived on time and satistisfied

Excellent work, installer friendly, disscuss everything i want to know, although documentation sent to me for the rebate is incomplete, everything goes well, happy customer here, and the panel is well placed on my roof. Excellent work with Ravi Sharma

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
3 comments
Hey Julian, Thanks for taking your time out to review us. We're glad you shared your word of experience here as our happy customer. We're just an email away in case, of any trouble/query. Just write to us at onlinesupport@arisesolar.com.au and we'll be more than happy to assist you. Cheers!Shout out to Ravi Sharma for excellent communication and assistance, happy customer hereThanks a lot for an update and an extension to detail your review. Cheers!

Excellent Customer Service

Great customer service, responsive and friendly staff. Ravi, Bruce, Kacy, Mark and Scott all are very professional who put their customer satisfaction first. I would recommend Arise Solar to friends and families who are interested in getting their solar panels installed. Great work guys! Thanks for your support throughout the installation and documentation process. It was smooth and without any issues whatsoever.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased SolaX Power Co Ltd, X1-5.0-T-N
System Size5 KW
Purchase Price $4,599.00
1 comment
Hi Kim, Thanks for your review and recommendations. We're glad to have served you smooth and in line of your expectations. We're just an email away in case, of any trouble/query. Just write to us at onlinesupport@arisesolar.com.au and we'll be more than happy to assist you. Cheers!

A very good done.

They were good, fast and efficient. The installer were friendly, however they forgot to get me to sign off on the completion of the installation. They were friendly as well.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased POLYCRYSTALLINE PV MODULE 255-280 WATTS
1 comment
Hi Julie, We all here at Arise Solar are glad here to read from you. We're sure we'd be recommended for sure once you see your next power bill with our Solar System. We're just an email away in case, of any trouble/query. Just write to us at onlinesupport@arisesolar.com.au and we'll be more than happy to assist you. Cheers!

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Questions & Answers

Are there any installation sites in Blackall Qld Australia?
1 answer
Rob ,If there r no sites in Blackall I would be amazed .I used to live there and it’s a perfect Solar location .Ring Arise ,They for my money r the best around.Hope U had some rain .John H

I am still looking at what is the best way to get a reliable Solar PV system in Melbourne that does not cost an arm and a leg. Still trying to work out who are the retailers that can provide a Provider statement in the format accepted by Solar Victoria to qualify for the rebate before committing to an order. I sent an online form to Arise Solar but have not heard back even after 3 weeks. Must be busy with installations or don't want to commit to the process in Victoria considering they seem to operate nationally. Same issue with other retailers who give glossy attractive ads with super discounts.
1 answer
Hi, Apologies for the delay in revert. We've contacted you already in person and we'll take it from there. Regards, Arise Digital Team

What are the different types, quality and cost of the invertors available for the 6.6 kw system
1 answer
Hi Shane, Thank you for your question here. We offer different brands of panels and inverters that you can choose from and the system price follows accordingly. Kindly get in touch with us for more details on onlinesupport@arisesolar.com.au. We'll be glad to be informative. Cheers!

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