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Arise Solar
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- 3 reviews
885016
Fast & easy installation. Company was easy to deal with & reliable. We were kept informed of the work carried out. Job was done all in one day. Happy with the result.
- 2 reviews
- 1 like
Good service from installation and support team
Installed the panels in a day and started working on next data without any issue. Also the Wifi kit is excellent in terms of monitoring the flow of generation and supply
Hi Mostafa,
Today’s world is so connected that we have everything on our fingertips. We are glad to have the opportunity of serving you. We are so delighted to learn you can check your production at...
Read more fingertips now. Thank you for your valuable feedback.The reviewer stated that an incentive was offered for this review
887990
Great customer service, friendly work well done. Very happy with the results. We were going to go with another company and then decided to contact arise solar for a quote and were very happy with the price quoted and went ahead with them and very glad we did as it was a huge saving.
Hi Sandra,
Thank you for your business and your trust. It is our pleasure to work with you. We are so thrilled to learn that your process was made smooth and hassle free. Your review and ratings on our page are highly appreciated. Happy savings!...
Read more If you have any more questions, comments, or concerns, please do not hesitate to contact us at onlinesupport@arisesolar.com.au. Keep safe and have a great time saving ahead! Cheers!
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- 3 reviews
Good product and service
Our job was delayed due to bad weather, but once the guys started, it went very smoothly. Nice tradesmen who kept us up to date with everything they were doing.
Hi Shea,
Your feedbacks are priceless so that we can be diligent in maximizing your experience. Thank you for supporting all of our hard work. Apologies for the delay due to weather conditions. It tr...
Read moreuly has been an honor to serve you and we can’t wait to serve your contacts soon.
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Great job, great product, great team
Everything went smoothly for our third roof install of solar with Arise Solar - I cannot fault them and they were a joy to work with. We were kept informed at all stages.
Hi Peter,
We at Arise Solar believe that good business is rooted in investing in stronger relationships with customers. If we achieve that, it equates to success in our book. We aim to put all our ef...
Read morefort into maintaining quality service for you in future as well. Looking forward to serve your contacts too.
889033
The whole process from selection of the Solar PV system to installation etc was very smooth. At each and every stage solar rep from Arise provided necessary input to move to next stage.
Hi Nirav,
Your support makes all of our hard work worthwhile. We are delighted to learn that your process was smooth and hassle free. Your support and patronage mean the world to us, and we look forw...
Read moreard to having the opportunity to serve your friends and family in future.
889848
Will reccomend Arise solar, for professional efficiant installation, which took less than 1 day. After salea service gave me follow up calls to make sure we were happy with operating system. Overall a good experience, we will highly recommend Arise solar to anyone who is interested.
Hi Phillip,
We are happy to learn you found our products efficient and the installation process hassle free. Thank you for supporting all of our hard work. It truly has been an honor to serve you and we can’t wait to serve your contacts soon....
Read more If you have any more questions, comments, or concerns, please do not hesitate to contact us at onlinesupport@arisesolar.com.au. Keep safe and have a great time saving ahead! Cheers!
Absolutely great in vestment saving already
Had no issues at all easy to install no issues with the installation all went very smooth we are so far very happy with the product and would recommend to family and friends
Hi Bryan,
Thank you for being our valued customer. It has been a pleasure to serve you. Your acknowledgement motivates us to work better and establish stronger relationships. We hope you continue to reap benefits from your solar. Happy saving!...
Read more If you have any more questions, comments, or concerns, please do not hesitate to contact us at onlinesupport@arisesolar.com.au. Keep safe and have a great time saving ahead! Cheers!
889235
Easy to deal with use local business to carry out install refer a friend offer. Installation was done very well and happy with the follow up service provide by Asris solar would recommend to friends the family
Hi Daniel,
Your support makes all of our hard work worthwhile. We are so delighted to learn that our team made the experience easy and hassle free for you. Thank you taking time to review and rate us...
Read more genuinely. Enthusiastically looking at serving your recommendations.Find out how Arise Solar compares to other Solar Panel Installers
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- 2 reviews
- 1 like
Great work on project number 899779
The installation went very smoothly. The organisation and communications with Arise Solar regarding the install was all is should be. I have had no issues with the system from day one. Thank you.
Hi Somersoft,
Thank you for using our services. It is our pleasure and privilege to serve you. We want to grow and know this will be achieved best by providing the quality experience our valued cust...
Read moreomers like you deserve. We appreciate the trust you have placed in us and look forward to serving your friends and family.Get quotes from Solar Panel Installers servicing your area
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889378
The installation process was Good and the Team was friendly. The team also have done follow up calls after installed. Worth the Price and i would Hight Recommend arise Solar.
Hi Ananthi,
We are delighted to learn that your solar process was made smooth and hassle free. We are sincerely grateful to have this amazing opportunity of serving you. Looking forward to serve your recommendations....
Read more If you have any more questions, comments, or concerns, please do not hesitate to contact us at onlinesupport@arisesolar.com.au. Keep safe and have a great time saving ahead! Cheers!
889717
The company people were in contact all the time till installation. The installers did really good job without any issue and I am satisfied with the Arise solar so far.
Hi Rohit,
We greatly value your business. We thank you for appreciating our team’s efforts to make the experience worthwhile for you. It was pleasure serving you. Hope you receive return on your investments soon....
Read more If you have any more questions, comments, or concerns, please do not hesitate to contact us at onlinesupport@arisesolar.com.au. Keep safe and have a great time saving ahead! Cheers!
Excellent product and service-889792
10KW System installed. Solar panels installation involved bit of extra work inside the roof. However, Arise did not charge for it. Now I don't get any power bill. Arise also made follow-up calls to ensure I dont have any issues with the system.
Hi Matthew,
We are exceedingly pleased to find customers who can always appreciate us. Because of your review, we will be motivated to continuously serve better and provide excellent service. We are ...
Read moreexcited about the opportunity to serve your friends and family.
Good job
Good job got my website working on the phone I am not good at following institutions on the phone but they got it going thanks Thea and Brett great job
Hi Alan,
Thank you for keeping us informed about how best our staff serves your needs. Our ongoing success relies on the loyalty and support of customers like you. Thank you so much for playing a pivotal role in our growth....
Read more If you have any more questions, comments, or concerns, please do not hesitate to contact us at onlinesupport@arisesolar.com.au. Keep safe and have a great time saving ahead! Cheers!
- 7 reviews
- 4 likes
Forget this mob, not professional
Now its 6 months since the installed solar and cant hook up a lg chem battery from my original quote.
I've had 2 inverters installed and always the wrong inverter, they had my type of battery since 11/20 but they keep on stuffing up. I was asked to remove my reviews as they said they will help. Well nothing has been done. [Name Removed] at arise solar is full of crap, be aware they run a second company called sunboost and probably more, go to you local solar company. Stay away from this dodgy mob.
Hi pb006,
We really feel what you had gone through. Accept our deepest apologies for the inconvenience caused. Arise Solar always stand next to their valuable customers like you. Arise Solar and Sunb...
Read moreoost are two different reputable solar companies serving in Australia. We believe our team at Arise Solar is constantly in touch with you in regards to the issue. We sincerely thank you for the honor of serving you.
you say the same crap when i call you and on this review. your full of crap and unproffesional,you promise the world and deliver nothing
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Questions & Answers
Did anyone receive an invoice number after installation?
How much power should I expect on a daily average, from a 10kw system.
Hi Brett,
The production depends on a lot of factors like your location, angle of panels, direction where the panels are installed, sunshine hours and many more. Which may vary for system to system and we only have details of the size of the system that you look at, we invite you to write to us at onlinesupport@arisesolar.com.au with your street address and details to answer in particular to fulfill your curiosity.
Regards,
Arise Digital Team
Sorry, I should of been more specific. I am only after a approximate daily average for this time of year. Area Newcastle/ Hunter 10kw system thanks
Hi Brett,
Thank you for sharing your location. According to average production chart, for 10kw system daily production would be 39kW on yearly average depending upon season as well. Can be higher than this in Summer days and Winters can make the production fall down to 25kW also. Once again, we 'd like to mention that it depends on various other factors as well. Hope you find this informative.
Regards,
Arise Digital Team
I have contacted Arise, but since I looked them up here before paying my deposit I wonder if anyone has had the specification changed without notification. They are very good at sending the brochures for specification and giving assurances about the quality and features and warranty. They used multiple photographs of our power box and roof and used google maps for orientation and placement. It seemed efficient to us. They even identified that we have a 3 phase meter box. So they used that as a reason to charge me an extra $200. I asked why and they said there is extra wiring. They didn't elaborate much, but they are the biggest, so they would have sold to a house with a 3 phase box before.
The contracted installer did a good job installing what they were given.
Even though the Solis solar inverter has a very similar external appearance to the FoxESS smart app wifi model we were supposed to get, I see it does not have a battery ready port. So no upgrade path to Tesla battery.
We turned down multiple offers of solar system that did not offer the battery upgrade path. Some suggested that it is better to spend the same money that Arise charge for a 6.6kW with battery upgrade on a 9.9kW system and forget about the battery because we would make the money back in 5 years and then get a new inverter and battery with that banked money.
I thought that sounded dodgy at the time because getting paid for exporting energy to the grid involves a lot of rubbery accounting. So I took the safer option of going with a highly rated company like Arise.
I am reading the reviews again to see if anyone has given up their upgrade path to battery and the reasons why they did it.
I did a quick search on Google and found an explanation about how 3 phase affects the solar inverter specification and it does not appear to be that important because the way exported energy is metered is automatically adjusted as the sum of each phase. So exporting on one wire and nothing on the other is the same as exporting on single phase.
It has been 2 weeks and Arise Customer Support just closed the Support Ticket with no action on it. So now I am expected to open a new Support Ticket. Every month that the system is not running at the specified 6.6kW on 100% bright sunny days (or a proportion of that for dull days) means we are paying a full price electricity bill. We are planning to put a battery on this.
It has been suggested by a consultant of a ####### ###### that I request daily email updates from all the Arise Solar staff that have returned calls or emails and to open an additional support ticket. It creates a timeline. Arise Solar have ignored all emails and have not returned calls.
I have 3 phase electricity and paid extra to Arise Solar, so the panels could be connected to the 3 phases. If you didn’t get the Inverter you paid for and can’t get in touch with them, you will have to go to the department of fair trading and have them sought it out for you.
Get an answer from our members and Arise Solar representatives
Details
| Category | Online Shops, Solar Panel Installers and Solar Retailers |
|---|---|
| Offers Free Standard Shipping | No |
| Solar Connection Type | Grid-Connected and Hybrid |
| Services Provided | Installer and Solar Product Retailer |
| Clean Energy Council Member | No |
| Clean Energy Council Recognition | None |
| Solar Connection Type | Grid-Connected and Hybrid |
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Contact info for Arise Solar
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Excellent Service
Grt customer service, easy dealing
Great service, very prompt and happy
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Hi Nikkii,
Your support makes all of our hard work worthwhile. We are delighted to learn that your process was smooth and hassle free. Your support and patronage mean the world to us, and we look for...
Read moreward to having the opportunity to serve your friends and family in future.