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Arise Solar
4.5 from 896 reviews

Reviews

(658)
(153)
(16)
(12)
(57)
  • Value for Money
    4.6 (674)
  • Product Quality
    4.6 (641)
  • Return Claim MadeYes (23) · No (642)
  • Customer Service
    4.6 (699)
  • Warranty Claim MadeYes (27) · No (645)
  • Purchase Price$4,644.64 (321)
  • Installation
    4.7 (613)

Reviewer Photos & Videos

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The best. Can't wait

published

I just have to call them, see how good they are, sort everything out and we see what is the cheapest is, then when I choose it, I call them and they come and it is done.

Customer Service
Value for Money
Product Quality
Installation
Warranty Claim MadeYes
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

Happy with arise solar

published

I was not present for the installation so cannot comment on the process.
I have had no issues when dealing with the company and had good dealings by phone with the electricians who did the work.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Suntech
System Size6.6 KW
Purchase Price$3,500.00
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1 comment
Arise Solar
Arise SolarArise Solar

Very pleased with Arise Solar and the installation team.

published

Made seemingly very simple although I'm sure it's really a lot more complicated.
Everyone involved seemed very professional and the installers were excellent. We were very impressed with the whole process.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase Price$4,190.00
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1 comment
Arise Solar
Arise SolarArise Solar

good job

published

The panel installation went smoothly the team started early and finished that afternoon.While the panels where being install they kept in constant communication to ensure we where happy with the job.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased arise solar provided the panels......250watt units
System Size5 KW
Purchase Price$39,950.00
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1 comment
Arise Solar
Arise SolarArise Solar

10kw solar system - project number: 858519

published

It was really quick and easy to install. They’ve done 100% of the job. The system is stunning it’s generating around 70kw a day in a sunny day! I’m fully satisfied and recommend them. They are also quite responsive and helpful.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size10 KW
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

5 star

published

Panel installation was easy and quick with no damages to the property. I have not had any issues with the company at all they have been very helpful throughout the whole process

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Znshine mono perc puble glass
System Size6.6 KW
Purchase Price$3,250.00
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1 comment
Arise Solar
Arise SolarArise Solar

The reviewer stated that an incentive was offered for this review


Mark K.

Mark K.Central West, NSW

Arise Solar A+++++++++++ 5 Star

published

Project Number - 854703

Panel and inverter installation was a installed to a high standard, workmanship was second to none and everything was done with no damages to the property. I have not had any issues with the company at all they have been very helpful throughout the whole process.
Highly recommended

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

Vinal S.

Vinal S.Sydney, NSW

Excellent

published

Panel installation was easy and quick with no damages to the property. I have not had any issues with the company at all they have been very helpful throughout the whole process

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6 KW
Purchase Price$3,000.00
See all answers
1 comment
Arise Solar
Arise SolarArise Solar
John from Lower Tenthill

John from Lower TenthillSouth East Queensland, QLD

Ropeley Solar Power

published

The installation process was super fast as the two installers showed up on time and had the system installed by lunch time the same day. I have had no issues as yet with the system and Arise Solar organised everything with my current electricity provider to have my meter upgraded so as to put power back to the grid for my benefit.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Can’t remember but it was what was advertised.
System Size6.6 KW
Purchase Price$3,800.00
See all answers
1 comment
Arise Solar
Arise SolarArise Solar
Ranjan

RanjanSydney, NSW

Good, looks worth it

published

No issues, no complaints till now. It will be good if I know what brand is still in my property. I am looking for to know which brand is my inverter and panel.

Customer Service
Value for Money
Product Quality
Installation
Warranty Claim MadeNo
Panel Purchased I don’t know
Purchase Price$3,100.00
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The reviewer stated that an incentive was offered for this review


Thorough and Professional

published

Installed and up and running in a few hours. Friendly, helpful and efficient staff. I didn’t need to do a thing, it was all done over the phone very quickly.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$3,400.00
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

Barnabykate

BarnabykateSouth East Queensland, QLD

  • 3 reviews

Best thing I have done installing Solar

published

Very happy with service from Arise Solar. They kept in contact through the whole process which was great. The installers were very professional and did a great job and friendly.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

Cyril B.

Cyril B.Sydney, NSW

Waiting connection to grid to see my savings to my bill before i can really decide if it's worth it.

published

No issue but just will be happy to see my first bill when I have grid connection in place and see the savings on paper other wise very happy with the installation

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Zedshine
System Size5.5 KW
Purchase Price$3,460.00
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1 comment
Arise Solar
Arise SolarArise Solar

A good way to save money.

published

I got a good deal and in no time it was fitted.
There was a bit of misunderstanding when we had to delay the instillation du to a hailstorm.
But overall it has been an good experience.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6 KW
Purchase Price$3,400.00
See all answers
1 comment
Arise Solar
Arise SolarArise Solar
  • Verified customer

857041 Great service

published

The process from the initial inquiry, receiving a detailed quote, the continous communication updates, and the solar panel installation was well organised by Arise Solar. Just waiting on the final connection by the supply authority, as the connection was delayed due to the welcomed rain. From my experience I have no reason for not recommending Arise Solar. Thanks.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased 5kW Solax Power Inverter and 300W ZNShine solar panels
System Size6.6 KW
See all answers
1 comment
Arise Solar
Arise SolarArise Solar
NHG

NHGFar North Queensland, QLD

  • 2 reviews

Great Service from Arise

published

Great Communication. Arise were very patient with waiting for builders to finish my house. Great price and installers were quick to setup and explain the process really well. Have been recommending them to other people as well

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size10 KW
Purchase Price$8,800.00
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

Chris B.

Chris B.Central West, NSW

Long long wait for installation. No installers

published

Signed up with Arise Solar and paid deposit start of October. 4 and a half months later i am still waiting for my panels to be installed on the roof. They told me that they dont have an installer at the moment and they will call me. Looks like I've been suckered... gets harder each time to contact them. Sent an e-mail with no reply a week later. Started to look elsewhere for a genuine company to deal with as i need solar now, not waiting for winter. Avoid at all costs...

Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

review on service

published

installation was quick good installers
After sale service for getting smart meter was not discussed at time of sale this was a let down when i had to chase the letter of install to be provided to energy company

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

Sadha Murugan

Sadha MuruganSydney, NSW

858706 Fantastic Service

published

Sales person was fantastic, explained the product and offering clearly. His knowledge was fantastic and pricing very competitive. Installation team were excellent. Although the weather was poor with all the rain, they waited until it cleared up and was safe to work and they ensured that they completed the job on the day. Team leader provided all necessary information and documentation to me and explained the App very well. I was impressed that the salesman arrived to check on the installation team. The accounts team were great in their follow up to ensure that I was properly connected.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

Frank Hughes

Frank HughesGold Coast

  • 2 reviews

Stream line service

published

Well organised efficient helpful installers this is the second property and each time excellent service and taken through each step of the process . Would recommend this company to anyone considering getting solar

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$3,600.00
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

Page 1 of 45

Questions & Answers

Laurie Banks

Laurie Banksasked

How long have you been in business

Noted that uyou do not have Clean Ene3rgy Council approved retailer is there a good reason .

1 answer
Pam Tranter
Pam Tranter

Check with Arise Solar


Natalie

Natalieasked

Im looking at getting solar, are you, Arise solar CEC Accredited Solar

2 answers
ian
ian

No I am a disgruntled customer

Arise Solar
Arise SolarArise Solar

Hey Natalie,

All our Installers are CEC Accredited. We also are in the CEC Member list. Please share more concerns at onlinesupport@arisesolar.com.au and we can share more info to your specific ones.

Regards,

Arise Digital Team

@Ian,
We believe your issue has been resolved by now.

Please get in touch with us again in case of any more concerns.

Regards,

Arise Digital Team


Penny PS

Penny PSasked

Do you have CEC accreditation?

1 answer
Arise Solar
Arise SolarArise Solar

Hi Penny,

Our Installers are CEC Accredited. We also are in the CEC Member list. Please share more concerns at onlinesupport@arisesolar.com.au and we can share more info to your specific ones.

Regards,

Arise Digital Team


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