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Arise Solar
4.5 from 1,184 reviews

Reviews

4.5

1,184 reviews
5
(855)
4
(208)
3
(27)
2
(16)
1
(78)
  • Value for Money
    4.6 (929)
  • Product Quality
    4.5 (884)
  • Return Claim MadeYes (33) · No (888)
  • Customer Service
    4.5 (959)
  • Warranty Claim MadeYes (37) · No (893)
  • Purchase PriceA$4,513.71 (436)
  • Installation
    4.6 (852)
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lets see how it performs

lets see how it performsMetropolitan Adelaide, SA

wanted to update solar and was rather happy with arise

published

from the start an just a few weeks and the instalation had begun and was done the installers were great
the company was good and helped with it all.
the only thing am disappointed with is the system was suppose to be 6.6 kws but you get a 5 kw inverter with the system and it is set to a lower cap rating to protect the inverter for the warranty so arise were good the installers were fantastic was so easy from the moment they arrived thanks guys . just being honest

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

Good decision

published

System was installed in half a day.
Installation team arrived on time and ran me through the process . I found everything to be professional and efficient.
I have been contacted several times by arise solar to enquire about the installation and to check the system was running Properly.
So far very happy.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Suntech
System Size6.6 KW
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1 comment
Arise Solar
Arise SolarArise Solar
Lars

LarsSouth East Queensland, QLD

Can't wait to see how it performs during the summer!

published

Upon installation we discovered that our roof did not have the necessary space as estimated by Arise Solar. However, they dealt with a discount resolution to our satisfaction on the same day the installer told us. We also didn't understand how to connect to the inverter via the WiFi APP but their tech support called us and fixed it on the spot. No other Aussie company have ever fixed problems this fast!

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeNo
Panel Purchased sofar
System Size7.7 KW
Purchase PriceA$4,800.00
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1 comment
Arise Solar
Arise SolarArise Solar
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875341

published

Installers arrived on time and were clean and efficient. Tony and Jordan were fantastic and I would highly recommend arise solar. After sales follow up was fantastic. Richard ivery helpful

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Arise Solar
Arise SolarArise Solar
Raquel

Raquel

  • 4 reviews

Perfect customer service. Very easy. Friendly. Professional promot service. 858289

published

company was very easy to deal with. Great after self service. Very professional . Handled any issues straight away. Quick installation. I would highly recommend to go with arise solar. Very helpful and friendly. Quick in response .

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Arise Solar
Arise SolarArise Solar
James

James South West, QLD

869758

published

Good experience with arises solar everything is working well and havint had a problem, tech guys were great with sorting out everything, admin a bit harder to understand and hear as phone was playing up but got it worked out

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Suntech stp330s
System Size6.6 KW
Purchase PriceA$4,100.00
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1 comment
Arise Solar
Arise SolarArise Solar
ledft00

ledft00Central, SA

Project number 864197

published

Was a little slow on organising the correct installation due to Covid but once organised all was great.
Sales team member didn't seem 1005 sure on exactly what could be done at property. Told us no couldn't be put on shed, install team said yes and did install there.
Installation team was excellent.
After sales service was great
would recommend to others,

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

867245

published

Quick, easy and efficient installation. They answered all my questions and talked through all my concerns. Will definitely recommend arise solar to all my friends and family. Thank you so much.

Customer Service
Value for Money
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
See all answers
1 comment
Arise Solar
Arise SolarArise Solar
Leah

LeahNorthern Region, NSW

No hassles

published

This was an easy done installation. Everything was taken care of for us even out in rural Queensland. We were a bit sceptical at first being such a big company but we had nothing to worry about. All went very well

Customer Service
Value for Money
Product Quality
Installation
System Size6.6 KW
See all answers
1 comment
Arise Solar
Arise SolarArise Solar
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Luis Leon

Luis LeonMetropolitan Adelaide, SA

871335

published

This was very easy process and great service, installation people where very friendly i will recommend to all of my friends. and every one who asked me, about solar system,

System Size6.27 KW
1 comment
Arise Solar
Arise SolarArise Solar

The reviewer stated that an incentive was offered for this review

Maria

Maria

  • 3 reviews

Solar installation

published

The buying and installation process was smooth. No issue at any stage. Installation team was very cooperative and efficient. The price was reasonable. I would like to recommend this installer for my friends.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

868411

published

The electricians were polite, knowledgable and done a great job on the installation. The Grow Water inverter is easy to navigate through to view the information.
Arise Solar was easy to deal with.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

868760

published

This was very easy process and great service , i will recommend few of my friends. Specialy was very professional. They help you very friendly way. Thank you very arise solar.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

Perfect job

published

Great job well done
I would recommend this installer to all my friends .honest , professional,and polite . Best job for the best price without compromising the quality of installation
Thanks guys for your outstanding service

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Solarteck and growatt
Purchase PriceA$2,600.00
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1 comment
Arise Solar
Arise SolarArise Solar
Tinashe M.

Tinashe M.

  • 2 reviews

869168

published

Great pricing, easy process and was supplied and i am saving money. Good follow up calls (after sales service) to make sure smooth installation as well as happy with the product. Thanks you guys

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Arise Solar
Arise SolarArise Solar
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TIM SMALL

TIM SMALLSouth East Queensland, QLD

869216

published

Installation process excellent, no issues were had. Fast, quick and easy finance options also. No complaints. Tradesman and salesman were all easy and friendly to work with and all went smoothly. After sales service very good.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Arise Solar
Arise SolarArise Solar
Megan

MeganMetropolitan Adelaide, SA

869396

published

Process was simple and trouble free. Contact through the install was great and nothing was too much trouble. Great customer service very satisfied will defiantly recommend to friends and family

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

869959

published

The installation was great and conducted in a timely manner. The engineers were quite good with their job. A very professional customer service and very friendly as well. Highly recommend.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

870271

published

Installation was done with ease I hope my bill is much lower than it has been. All the installers were efficient happy with after service and happy to reccomend to friends and family

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

870588

published

Installation was Very easy. We have had no issues as yet I recommend arise solar to anyone And the follow was good haven’t had a bill for power as yet so

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

The reviewer stated that an incentive was offered for this review

Page 1 of 60

Questions & Answers

RON HARRIGAN

RON HARRIGANasked

Hi Team
First I received a email instructing me to reach out to your team and you would supply pricing for panels and supply and fit
Seven emails and four messages later no one will honour your owners request and instruction why is this so hard , why wont anyone take this up and run with it , why have a business and not look after customers , why send a tex and promise to ring and don't bother

1 answer
John
John

Exactly Ron I can not working out until today 4 months since I call them still waiting.

RON HARRIGAN

RON HARRIGANasked

Once again I will try to get a answer , your owner advised me to get in touch which I have , but no one will get back to me
cara1949@bigpond.com 0357223847
4x275 supplied , and fitted two quotes please
All I want to do is buy your products and finish this job , surprise you are not keen to help , although had advise to the opposite strange 7th request

No answers
RON HARRIGAN

RON HARRIGANasked

Hi TEAM
Received advise to get in touch , have done so twice , but no response , want to upgrade from 3panels to 4 panels ,

1 answer
RON HARRIGAN
RON HARRIGAN

A Josh rang and said a JOHN would ring me and fix all , do you think this will ever happen

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