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Arise Solar
4.5 from 1,628 reviews · View Statistics

Reviews

4.5

1,628 reviews
5
(1,201)
4
(274)
3
(31)
2
(19)
1
(103)
  • Value for Money
    4.6 (1,328)
  • Customer Service
    4.5 (1,363)
  • Timeliness
    4.6 (158)
  • Job Satisfaction
    4.7 (147)
  • Rates and Fees
    4.7 (151)
  • Installation
    4.6 (1,238)
  • Product Quality
    4.5 (1,263)
  • Return Claim MadeYes (39) · No (1,277)
  • Warranty Claim MadeYes (50) · No (1,277)
  • Purchase PriceA$4,394.30 (603)
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sohnaeo

sohnaeoSydney

  • 2 reviews

Fantastic Service

published

I recently got solar installed through Arise Solar. I got 5 star service from start to finish, they kept me updated along the way and provided very proactive support , highly recommeded.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
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John Williams

John WilliamsMid North Coast, NSW

Bill Buster

published

This was a very cost effective way to defray your power bills. the process was well thought out and painless, thank you.

Colin Rowsell

Colin Rowsell

  • 2 reviews
  • 2 likes

good sevice

published

good at the instllation all good all ok veery happy throghout happy to recommed it great sevice the price was good

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase PriceA$7,500.00
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Sri

SriAdelaide

861905

published

Installation was good. Prompt. Had few issues sorted quickly. Waiting time was made less. Process was smooth. Installer was polite.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Growatt
System Size6.6 KW
Purchase PriceA$3,200.00
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855192

published

Great service excellent products.
Sarah Was very helpful and has lovely customer service
The follow up call has been very good also.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Ginkgo sma inverter
System Size6.6 KW
Purchase PriceA$4,700.00
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882861

published

At this point , very happy. Have been well informed throughout the procedure, from first phone call to installation. Happy to recommend. The price for what I received was very favourable.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

882958

published

The installation process was great, they came on time and fixed the solar panels and also took away the the old system I already had. The installers were polite and cleaned up after themselves. Only issue I had was with the old meter in the house which the installers advised me to call the electric company to request a new one. They provided me with numbers and the type of new meter I should request to get the best out of my solar.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
System Size9.9 KW
Purchase PriceA$4,200.00
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1 comment
Arise Solar
Arise SolarArise Solar

Installation for project 883150

published

The whole process was smooth from beginning to end. Solar system is running at maximum capacity and is generating double our monthly usage in electricity. I highly recommend Arise Solar

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
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1 comment
Arise Solar
Arise SolarArise Solar

883370

published

fantastic people and good price
they istall my 10kw system as quick as they promised
i cant wait for my first electricity bill to see the differance
thank you Arise solar

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Trustworthiness
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Arise Solar
Arise SolarArise Solar
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michaude

michaudeSydney, NSW

  • 4 reviews
  • 1 like

Awesome service - highly recommended!

published

The installation process was less than one day. The installers were on time, polite, cleaned up after themselves and knowledgable on the inverter and wi fi set up. This was such an easy process and with great rewards with much smaller energy bills.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase PriceA$3,680.00
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1 comment
Arise Solar
Arise SolarArise Solar

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Great service

published

Good quality product at a great price. Installed by a very professional group of electricians. Nothing was too much trouble for them. I Would recommend Arise solar to anyone wanting solar power.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Longi
System Size20 KW
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1 comment
Arise Solar
Arise SolarArise Solar

883525

published

Very professional company and staffs. The whole process run smoothly. They call to follow up every step until the installation is done and also submit solar application to electrical provider for us as well. Highly recommended.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
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1 comment
Arise Solar
Arise SolarArise Solar

Good service-883380

published

Installed quick and fast I recommend this to everyone. Good value for money. And amazing quality service. Installing was very professional. The quality is good. And very cheap. I love it

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Mono glass cut
System Size6.6 KW
Purchase PriceA$2,700.00
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1 comment
Arise Solar
Arise SolarArise Solar
kimbo valla beach

kimbo valla beachMid North Coast, NSW

great work 837370

published

great system works well .thanks to staff sarah and neil for great service and james the installer all installed very quick no fuss running well. great to be using solar energy

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Arise Solar
Arise SolarArise Solar
Peter Joyner

Peter JoynerSydney, NSW

883723

published

Very happy with whole job from initial phone call to the end of installation.
Very helpful with all the help given. Installing was carried out very quick with no issues. Work are was left clean and tidy. Happy to recommend.
PJ.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

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858758

published

Product was installed on time and workmanship was very professional with great attention to detail
Very happy with product and after sales service especially Sarah.
Highly recommend Arise Solar to everyone

1 comment
Arise Solar
Arise SolarArise Solar

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H Gosche

published

Excellent installation experience. Would recommend Arise to everyone. They provided up to date customer service information and were on time. The installation was performed in a timely and was of a high standard.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase PriceA$2,700.00
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

883951 - Great experience

published

Fantastic information and customer service provided by the team at Arise Solar. They made the process seem so simple and took care of everything. Great price, communication, and support, I highly recommend them to anyone thinking of installing solar.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Arise Solar
Arise SolarArise Solar
ALI

ALISydney, NSW

The outcome is great.

published

Really happy with the service and their dedication. I have received my bills and which shows a great outcome. Arise helped me to get the right product. Thanks Sarah Brzee for helping and follow up.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase PriceA$3,500.00
See all answers
1 comment
Arise Solar
Arise SolarArise Solar

Projekt no 884332

published

Good and fast work.It takes only 4 hours to finish.Highly recommend to anyone.The crew were profesional and polite.The system works well.Richard was good.The place were clean after work.Glen arrange instalation and courtesy calls to make show eweryting is working .We have had not issue wit Arise solar.Exelent service and work.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Arise Solar
Arise SolarArise Solar
Page 1 of 82

Questions & Answers

RON HARRIGAN

RON HARRIGANasked

Hi Team
First I received a email instructing me to reach out to your team and you would supply pricing for panels and supply and fit
Seven emails and four messages later no one will honour your owners request and instruction why is this so hard , why wont anyone take this up and run with it , why have a business and not look after customers , why send a tex and promise to ring and don't bother

1 answer
John
John

Exactly Ron I can not working out until today 4 months since I call them still waiting.

RON HARRIGAN

RON HARRIGANasked

Once again I will try to get a answer , your owner advised me to get in touch which I have , but no one will get back to me
cara1949@bigpond.com 0357223847
4x275 supplied , and fitted two quotes please
All I want to do is buy your products and finish this job , surprise you are not keen to help , although had advise to the opposite strange 7th request

1 answer
RON HARRIGAN
RON HARRIGAN

ALL GOOD john fixed up

Thao

Thaoasked

What is your process time in sending your electrician to inspect when you have a faulty inverter system just recently installed not even a month old?

1 answer
Arise Solar
Arise SolarArise Solar

Hi Thao,

Kindly help us with your project number so that we can assess the same and get you the update. We're looking forward to hearing from you. Also, you can get in touch with us at onlinesupport@arisesolar.com.au with your registered contact details and we can get in touch with you at the earliest.

Regards,

Arise Digital Team

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