Great customer service from beginning to the end
So eazy to deal with the staff at sunboost from ian who signed me up to Sophie who handled the installation side all fantastic the installation guys where great and done a fantastic job on my roof thanks sunboost great company
Wilson was excellent in helping me over the phone for the final set up of the monitoring. My only criticism would be we were not told about the extra $500 meter change charge that the installers needed to be paid in order to proceed.
The guys who did our installation were great. They arrived early and finished by lunchtime. Very polite and helpful. Explained how the system works and answered all my questions. Dwayne (Sunboost) was very helpful and obliging with all my phone calls. We would recommend Sunboost to anyone who is thinking of installing Solar. Order No. 140715
Room to improve
Initially i was told the system had to be up and running before Christmas, it was not until 20/01/2020 till it was installed. Would have been nice for that to have been upfront during the application stage.
I had to constantly contact Sunboost to update my status to reflect the stage i was up to.
The company i was initially told was coming out to install the system was not the one who contacted us.
The company that did the install was not even the one who contacted us as they went out of business so we had to deal with the Installer Technician ...
Installation team went above & Beyond during Challenging Weather conditions.
Customer Service team Communication was spot on & Friendly. The whole Process went exactly as Sunboost Explained it to us.Quality of Panels & Inverter and fittings very good.
Great job from start to finish
Great service from the Sunboost team in coordinating the installation, The installers Tayor & the gang were absolutely Great friendly, helpful, and very efficient, neat and tidy. One very happy customer
Many thanks to Debbie for great customer service and great price, also many thanks to Ryan Weaver and his crew. They were competent, friendly installers and completed the job just before the downpour! We were given full operational instructions prior to their departure. I would recommend Sunboost to anyone considering to install solar panels. Our order number was 157260.
The reviewer stated that an incentive was offered for this review
Very difficult to deal with customer service team
I asked alot of questions before deciding to go with Sunboost. The sales rep answered all my questions with agreeable responses. I requested these responses in writing, which I recieved via email. Then sunboost overcharged my account for a deposit, higher than the agreed amount. They then sent a contract (after agreement was made) and this contract deviated from all of the items I had previously discussed with the sales rep. I advised of which clauses I didnt agree to and asked for the contract to be ammended. I was told the contract could not ...be ammended. I asked for a refund and still haven't recieved it. This is 5.5 weeks since I requested my refund. That was requested the day after the contract was sent to me. I have experienced very disceptive sales tactics and trade practices that are not legal in Australia. Be weary.
Great price and good customer service.Very helpful team and always willing to help answer any questions. Zara and Lauren were fantastic! Was given a date and was installed on time.Looking forward to much cheaper bills
A job well done!
Many thanks to Cameron and his team of hard workers. They were extremely competent, friendly and completed the job just before the heavens opened! We were given full operational instructions prior to their departure. I would recommend Sunboost to anyone considering to install solar panels. Our order number was 148186.
A big thank you to our installers who were on time worked hard all day on our roof left our site neat and tidy lovely guys appreciate it would highly recommend them we thank you order number #147113
Well planned and efficient installation.
I cannot speak highly enough of the great service I have received from Sunboost. From my initial enquiry, receiving a quotation, then a call with an installation date, all within a week. Installation was also carried efficiently on the given date, followed by a call to ensure all was satisfactorily carried out.
Just had my solar system installed & it was effortless, reliable service & great customer service. I couldn’t recommend them more highly.
Can’t wait for my next bill to see what I’ve saved
Great work Team
Great work the Installation was handled professionally and a top job done by millennium Electrical Hunter region NSW. Sunboost have been great to deal with thank you very much very satisfied.
Perth Sunboost system
I just got a 6.6 kW system installed last week from sunboost. I was getting phone calls from the sales team to pay before they even started (Which I didn't do until everything was working correctly) but the installers Davinder, Navroop, and Gursharan were very friendly and professional. They came around 8 and the whole system was already up and running and producing power before 1 o'clock. Great job thanks, guys. Very satisfied.
Very well organised and the panel installers were very professional in the installation process.I would recommend Solarboost and Hardy Elecctrical Services as a great combination for the Northern Rivers Area of NSW
An excellent solar system, must have in every household.
Installation was smooth without any problem. Technicians were cooperative and friendly. They came on the given time and completed all installation in the reasonable time. Made the area clean after completion. Appreciable work.
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Questions & Answers
With all the good reviews can anyone tell me how much they are saving on their quarterly bills compared to before the solar was installed.
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