Great product, price and support
Installers were quick and professional. Support through purchasing and afterwards has been quick and helpful. Morgan has been very helpful setting up my monitoring. My project number is: 63672. I have been encouraging any home owner to put solar on their house as the return on investment is many times better than other investments.
Good service and a great result.
The entire service provided by Sunboost for my order 89512 was fantastic from Fiona who did my initial inquiry and sale and Melvin who sorted out the finer details and installation to perfection. Melvin contacted me on several occasions to ensure that everything was going as planned and to my high standard.
The installers Brad & Nathan were great, they arrived on time and did a great job and nothing was a problem. Melvin told me earlier that they (Brad & Nathan) were one of the best installer teams and I can see why. Brad & Nathan's motto is "do it right the first time and then you don't have to come back" and that is exactly what they did. Brad and Nathan cleaned up after themselves and made sure I was happy with the job, which I was. Melvin also called when the installers had almost finished which showed me that Melvin wanted to ensure that I was happy with the work. I am very happy that I have booked a second installation with this company.
Amazing Support Service!
The prompt response to my problem was both impressive and professional. Albert was patient, methodical and very informative. He outlined the cause of the problem, the method of dealing with it and then talked me through its resolution. Another reason for recommending Sunboost
Prices good, customer service good
Unfortunetly I need waiting few months for the installation but i get many promised date before so I lose much money becuse the summer go away now, and I need stay home few days and cancelling my jobs the days when I waiting the installation team when promised. the team how installing my system polite and working fast , but not respect my old house roof and leave many holes and broken roof panels after the job., the panels position not perfectly our maximum KW on the sunny day without any clouds 4.7KW , I ordering 6.6KW system with 5KW inverter. The inverter show me few times LimByVg code but the customer service helping for us via phone and maybe the problems fixed.
The price and the quality enough I think.
excellent customer service
Customer service is excellent. Easy to reach out and talk to.
Albert was Very helpful in identifying and resolving the issues. Thanks you Albert.
Will definitely recommend their services to any one seeking solar system.
Project number 84351. The persons I spoke too name is Kevin.
I’ve spoken to a number of people within your company regarding my problem with the set up of my Wi-Fi and it wasn’t until I spoke to Kevin did I get any satisfaction. Kevin was able to help me out. He was excellent, he listen to my complaint, he understood my issue and gave me a solution. Once the new data login stick arrived I call Kevin we walked through the setup process together he resolved and issue behind the scenes and now I am able to get data on my monitoring system.
Once again Kevin assistance was greatly appreciated as I found I was going nowhere fast in getting a resolution to my problem.
Panels not installed in correct location and ugly wiring on roof.
Sunboost did not install the panels in the agreed position The result means the panel are only delivering half of what they should and ugly powe cabels along the roof.
Hi my name is Loretta I am from the Mid North Coast NSW....I had a solar system installed during the week....the team who installed them were very experienced....I am very happy with Sunboost I would recommend them....ticked all the boxes
Excellent instructions from Morgan in correcting issues with inverter setting. Very patient and understanding over the phone instructions. Very satisfied, Morgan was polite and clear with his instructions.
Overall results pleasing
Absolutely pathetic Sunboost
It started off fine, until an problem occurred. Then Sunboost were useless. I've had panels in my driveway for over 5 weeks, and I'm having to call them. When they finally answer, they try to charge me more to install them, then the original quote. This is still not finished. Just wanted to let anybody eles, thinking of using Sunboost. DON'T.
Albert the Great !!!
Great. All happened on time. Expert workers. Very polite and helpful. After sales service great. Helped my connect to wifi. Albert very helpful when I ring. Very professional and informative.
Can't wait for it to be turned on
All went very smoothly. Didnt take as long as we expected. Was worth the wait. We live rural so was hard to organize. The whole thing went well. No issues with the company Thank you
28345 - Service from Kevin is Awesome
Recently my solar system have problem, I ring sunboost, the guy Named kevin handled my case He was very helpful from beginning to end. he helped me step by step to get my low generation issue sorted. highly recommended Sunboost. Thank you Kevin for making process so easy.
Inverter Quick Fix
Very Easy and Quick, had a error message on inverter after 40 days of use, stating Meter error
called Sunboost, they called back very quickly, and walked me through a fix on the phone, now all good
Not happy with sales advise
I want to install the Maximum panels and sales team advise the Max in can install is 6.6Kw, but they ended up installing 5.8 Kw and 3 panels left behind. Very disappointing.
We have issue with invertor after the installation was done but Kevin has good customer care service skill ,was very professional and able fix issue at end ,very happy with his service
Excellent customer support
After recently having solar installed in a professional manner all staff go out of there way for any questions regarding there product .Marcus has made me fully understand operational procedures
Great customer service
Dealing with Sunboost was excellent from the start to the install and especially from Mike his information being accurate and simple nothing was too much trouble for him to help me
We'll priced good service and easy to deal with .
Clean easy and pleasant.
Installation in 1/2 a day ,nice people who were curtious and conscientious.
Highly recommended given the saving in power & $$$$
Received a very good deal on 6kw system with Fronius inverter
The service from Sunboost has been excellent from the initial contact right through installation and most recently the support provided by Kevin when I needed assistance to set up the monitoring on my computer. The installation was done at the appointed time, the installers were professional and cleaned up after their work was done and Kevin's assistance was the icing on the cake!
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