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Sunboost

Sunboost

 Verified🏆 2026sunboost.com.au
Sunboost
4.8

20,451 reviews

Positive vs Negative
97%3%
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Customer Service
4.7
Timeliness
4.7
Job Satisfaction ?
4.8
Rates and Fees
4.6
Installation ?
4.7
Efficient installation process
Professional customer service
Great value for money
20,451 reviews
5 Kerry Morris  · My problem was solved service was good I am happy with results
5 Ravendal  · I found the team at Sunboost to be very professional and everything was completed on time. I would happily recomend them to others.
5 tim horan  · Spoke with Zac for support, great service and very helpful over the phone
5 Carl  · Juat want to say very good system and the boys on the day did a great job and very pofeshonal
5 Robbie A.  · I have just had the product installed and working fine, Wilson was professional with all of his calls to the end.
4 Phil  · Installation was completed efficiently and professionally and on scheduled day and time
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Rodd C
Rodd CWA
  Verified

I was very happy with the entire process. SunBoost Solar were very professional and kept me informed throughout. The planning and installation was seamless. The installation team was exceptionally considerate and careful. Being an older home of +70 yrs, I did have some questions/concerns which were quickly addressed by the Sunboost team. SunBoost… Read more

was recommended from a family member who also had a positive experience. Their pricing was also very completive. I'm glad I went with SunBoost Solar for my home and family. Thank you!

Harry H.
Harry H.
 

I was dealing with Tom from the start of my process and his communication, honesty, feedback and help has been amazing. I can't recommend him and Sunboost as whole highly enough.

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Greg
GregNSW
  Verified

I highly recommend Sunboost, they have just installed a battery and solar panels at my home and have been great to deal with from start to finish. Their installation team leader Kamal did a first class job.

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Reviews with attachments

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Denskie
DenskieQLD
  Fair Incentive

All good service.staff are good friendly as well. Thank you

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Jason
Jason
 

Very happy with my new Sunboost battery. The installation team were excellent.

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Keith H.
Keith H.
 

Very pleased with Sunboost and their service. Their FoxESS system worked perfectly from installation and we haven't use power from the grid since. Great workers and installation.

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Lawrie J.
Lawrie J.
 

Booked in a battery. The install was carried out in the same week. Installer and setup were great. Happy with service

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Robert L.
Robert L.QLD
 

The whole process went fairly smooth. Jake my first contact was very helpful in my decision on battery and solar panels. Installation was delayed but on the day it went smooth and installers were very clean. The after installation help was fantastic. Coulton was extremely helpful with a few minor problems but he sorted everything out and was a pleasure to deal with. I would highly recommend Sunboost Show details

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Henrik S.
Henrik S.NSW
 

Sunboost installed a 20Kw SoFar battery system, we are very happy with the performance. We requested Sunboost to program the Inverter so the no power is taken from the batteries during the night from 11:30pm, to 6:30am during the 4 winter month. this request was completed nicely and we are happy Show reply

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Param
Param
 

The installers did a great job installing panels on the roof of a 2 storey house and the battery in the garage. Show reply

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Oranatek
OranatekNSW
  Verified

My sincere regards to your team Hassan and family, the electrician, and the entire installation crew for their genuine workmanship. Special thanks to Brett and Dwayne for their work behind the scenes. Honestly, Sunboost has a mixed reputation around Dubbo, but I chose Sunboost because of the practicality and willingness to negotiate. I didn’t… Read more ·  1

expect this level of effortthank you.

This crew and their genuine workmanship will truly promote your business.

Cheers

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Greg
GregNSW
 

The Sunboost battery installer was more than helpful. Actually, between us relocated the battery to a better location on the house. Show reply

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Tim
Tim
 

Awesome service A++ definitely recommend, would use the installer again. Show reply

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Wendy
Wendy3 posts
 

We used Sunboost to install our solar system a couple of years ago and just last week we used them to purchase and install our new solar battery to fit with our current solar system. We have had no problems or issues with Sunboost and in fact if I’ve had to call them at anytime for small issues they have helped us instantly. Would definitely recommend this company to anyone wanting solar system for their property. Show reply

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Windy chris
Windy chrisQLD2 posts
 

Very professional installation , a big Thanks to Andy and his team . Show reply

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Piyush
Piyush
 

The installer of our battery, Mark Robertson of On Coast Electrical was very proficient and respectful and explained everything very well. He was with his son and together, they did an excellent job. Show reply

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Joshua
JoshuaQLD
 

Travis was super helpful in helping me select the right setup and battery for my house, and Pooja and the installation team did a great job. Show reply

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SSJ
SSJACT6 posts
  Verified

Installed 40KWH battery. From quoting to installation, the team did really well. Charles, and Miles and the installation team have been quite professional and did everything to my satisfaction. Recommend Sunboost highly! Show reply

Latest follow-ups

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Ian H 2Rox
Ian H 2RoxWA
 

Sunboost fitted my original solar panels and invertor and when the opportunity came up to upgrade to battery storage , I went to Sunboost first for a quote. I accepted the quote and the upgrade was installed and in operation within a week. Very… Read more

impressed with Bing, the installer and the follow up before and after the installation with Heston and 3 days later a further follow up from Ian at Sunboost Perth

 Follow-up  · The replacement Inverter and battery pack were installed just a few days after receiving my previous power bill. Accordingly, before I could provide an honest updated review, I had to wait for the latest to arrive and ithat came a few days ago. (NOTE, billing in WA is bi-monthly (6 bills per year). Recent power bill assistance, at both and State… Read more

John A
John A4 posts
 

This was the third time that we have used Sunboost for a Solar Product. This purchase was the Fox ESS L9 41.93kw Solar Battery which has surpassed our expectations. We are so please we went ahead with it so that we received the current Govt… Read more

Subsidies before 01/05/2026. I would suggest anybody who wants to put in Solar Batteries to use Sunboost and install this system before that date.

 Follow-up  · Govt Subsidy of $13500. Clean and tidy installation and the unit is amazing. We have only used 9c of power on average a day since, this is used to power the inverter. Too late now if you want one, as I doubt you have time to have it installed before 30/04/26, when the subsidy then becomes useless in my view. Go big or not at all.

Duane m
Duane m2 posts
 
Customer Service
Job Satisfaction
Installation

I signed a contract with sunboost 13th oct and paid a deposit. I rang the middle of December and they said we can't do it until next year. I rang again on the 13th January and they told me unless I signed a new contract and paid an extra $550 they… Read more

wouldn't do the job that I already had a contract for. Then just before installation date they then rang and said I had to pay an additional $250 which I refused. I finally had the batteries installed yesterday and the installers did a great job. But dealing with sunboost this time was terrible and I would not recommend them.

 Follow-up  · Have not heard from them at all. I was supposed to get $250 for being a repeat customer as we had solar done first then batteries 3 years later.

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In-depth reviews

Lawrence
LawrenceNSW
  Verified
Timeliness
Job Satisfaction
Rates and Fees
Installation

Dear Sunboost Team, I am writing to share my positive experience following the installation of the solar panel and battery system at my property last December. Overall, I am very pleased with the outcome. The installation process was smooth, and the system has been operating reliably and efficiently since it was commissioned. It has met my… Read more

expectations in terms of performance and has been a valuable addition to my home.

At the time of installation, there was a minor issue with a missing cable cover due to initial unavailability. However, I would like to particularly acknowledge Emelia for her excellent support in resolving this matter. She took the initiative to source the required component and arranged for it to be delivered promptly. I was able to install it without any issues, and it completed the setup perfectly.

I would like to extend my thanks to Emelia and the broader Sunboost team for your professionalism, responsiveness, and commitment to customer satisfaction. Your assistance ensured that the entire installation process was ultimately a success.

Thank you once again for your service.

Lawrence

Shan
ShanNSW3 posts
 

Carlos from Sunboost got our Foxess Battery 42klw installation organised quickly. System seems to be working well. Been about 2 months now. However, I found on our Origin Energy app we were still drawing power from the grid. went to Sunboost to find out why and they were supposed to get back to me but wasn’t getting any answers from them. … Read more

After nearly 2 weeks I worked out that it was the off peak hot water. Drawing about 3 to 13klwh per day. I rang Sunboost and told them I thought I had worked out the problem, asked why this was not disconnected from the off peak meter. When they came back to me they said they didn’t do that as it depended on the size of the System. They knew I had 12klw of solar panels and the large battery so if they weren’t going to do it they should have at least told me that the hot water is on separate metering and will be drawing grid power. I don’t really know if it was an oversight on their part and they made the excuse or not, seemed pretty important to me. In fact in the first month when I was sorting this out we drew 32klwh of grid power which cost me more than selling them 811klwh. The installer didn’t mention it either. I had to get our usual electrician out. It took about 5 minutes and $180 to fix this. Haven’t drawn any power from the grid since. The electrician also said to me that if he was doing the installation he would have used double insulated cable. Our battery is in full sun so I have to find out if that meets Australian standards. Also, there is a cover that connects to the bottom of the inverter to protect all the wiring. I didn’t get this. Sunboost told me it wasn’t in my kit. I told them I still wanted one. They weren’t interested. Again, very important and Foxess have been supplying this since the start of the year. I am 4 weeks into a 6 week holiday so will follow up with Foxess when I am home.

Bill H
Bill HWA
  Verified
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Trustworthiness

I contacted Sunboost at the end of 2024 to purchase a solar system. We were about to take possession of our new home and due to other work taking priority, the system was installed late March 2025. Apart from two issues, the installation was carried out competently and smoothly. Most importantly, the installation was followed by an above average… Read more

wet winter and no roof leaks were detected. The app provided with the system is great and confirms the amount of power generated by the system. The benefits of the system are also well reflected in our power bill. However, the issues that took a long time to resolve were: 1. Ours is a two-storey house. The cable feeding power from the panels on the roof had to exit the wall above the second-floor slab and then enter the garage roof, that projects out from the upper floor, to where the inverter was installed. I was unhappy with the appearance of this cable which was uncovered and twisted untidily at an angle across the wall before entering the roof. I was offered various solutions such as painting the cable the same colour as the wall, but this was unsatisfactory and my view was it should have been enclosed within a cable cover and run vertically down the wall. While the installer agreed to do this there were many phone calls and missed appointments. The installer claimed he had difficulty obtaining suitable cover material etc. In the end I went to Bunnings and purchased the parts myself and advised the installer that I had them. Still many more phone calls and promises not kept, but eventually the installer came in December 2025 and fitted the cover. He also reimbursed the cost of the material. 2. Broken Garage Ceiling. One of the installation team put too much weight on a ceiling fan and it broke a hole in the garage ceiling. I was given every assurance this will be repaired and that they will come as many times as necessary to ensure a smooth invisible repair. Unfortunately, the solar installers did the repair themselves and they didn’t have the appropriate knowledge or skills to make an acceptable standard repair. As this was a new house, I contacted the installer advising the repair was unsatisfactory and that they need to engage a professional to redo the repair. As with the cable issue there were many phone calls and missed appointments along with a suggestion that I engage a professional myself and the installer will reimburse me. I showed the installer again when he visited the house to install cable cover and he took some photos advising he would engage a professional tradesman to redo the repair. The same pattern continued and I eventually did engage a competent tradesman to redo an invisible repair. I then contacted the installer and sent him the paid invoice with before and after photos and my bank details. Twice he advised I will “pay that tonight”. No payment was forthcoming. To be fair to Sunboost, over all of this time, Ethan from Sunboost regularly proactively contacted me to check how the installer was responding to my concerns. Unfortunately, he didn’t seem to be able to influence their response. After getting no response from the installer for reimbursement, I contacted Sunboost for assistance. Ethan was no longer available so I ended up speaking to Michael. Michael created a case for me and undertook to have the matter resolved without undue delay. To save me from further delay waiting for the installer to respond, Michael arranged for me to be reimbursed directly by Sunboost. While it took a while, in the end, Sunboost did the right thing by me making up the failures of the installer. Thank you, Michael.

Recent reviews

Cliff
Cliff
 

Noah the Senior Solar Consultant has done a fantastic job supporting my post installation requirements, specifically for my bird mesh, awning and blackout protection. His experience and knowledge for my product requirements were invaluable, and helped me to make an informed purchasing decision

Derek Cheshire
Derek Cheshire7 posts
 

While the system installed by Sunboost works very well the after sales service is about the worst I have come across, wanted an extra component for 'Black out protection' but this company didn't call back to any enquiries at all. Not interested was the sign. Very sad that a big selling company that continues to advertise as helpful is not very helpful at all. Derek Cheshire South Australia

Sunboost
Sunboost    

Dear Derek, We’re glad your system is performing well,… Read more (+1 reply)

Leo R.
Leo R.2 posts
 

I contacted Sunboost about my missing Inverter cover and the next day I received and email from Preston who said he would investigate the matter with the manufacturer. A few days went by and Preston replied back saying he was awaiting a response from the manufacturer. Preston continued to give me weekly updates until after 3 weeks he was able to… Read more

supply the part. He organised for it to be installed the next day. So happy with Preston's excellent attention and service.

Agnes
Agnes6 posts
 
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness

Sunboost has installed the battery system to the site and working — I don’t know if system is working. I didn’t write this review. The system is there, but there’s no wifi on site, so I cannot check if it’s working. It’s not installed as per manufacturer instructions, but hopefully it will work. I don’t appreciate being forced to submit a review… Read more

and staff writing it for me. All the 5 stars below, it’s not from me. I don’t know if the system is working.

Yaseen A.
Yaseen A.
 

I will not recommend sunboost solars for anyone. They install bad old batteries and when you try to contact them. They will vanish for ever. They did for us in hunter region and we are still getting high electricity bills. They are not replying.

Sunboost
Sunboost    

Dear Yaseen, We’re sorry to hear about your experience.… Read more

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