Sunboost Solar.... Excellent!
Easy Installation process. Kevin 99225 from Tech support was very knowledge able and helpful setting up the Solis inverter for the first day. Everyone I have dealt with so far have been very helpful. Problem with Wi fi stick still to be sorted...minor issue though.
Both Albert and Marcus help resolved the issues that I was experiencing with my WIFI connection.
They both took the time to go through the elimination process until we had a successful connection
Easy, trouble free purchase and installation
The whole process from initial inquiry to installation has been easy and trouble free. Poonam was able to quickly identify the right system for our house, quoted me a price I was happy with and arranged an installation date that suited me. Laurence, who installed the system did a really professional job, installation was neat and tidy and all rubbish removed.
Paul (ref no 91020
Early Review- just installed
Very easy installation. Installation team polite and informative. The set up of the Inverter internet app was confusing and needed much help from Sunboost I.T. help desk. Eventually got it sorted.
Excellent company to deal with, highly recommend them.
All of the staff at Sunboost have been great to deal with and very helpful in dealing with any question which I asked.
I would recommend them without hesitation.
Also, the electrician who did the installation deserves a big wrap too!
This is a second system within the household. This system was designed with the panels facing 50/50 east/west ( no more room with the areas facing north). I am pleasantly surprised by its performance.
The newer system installed by Sunboost outputs almost an identical amount of energy as my older system
(of very similar size) but with all panels facing North.
There was a bit of waiting involved, but once the installation team showed up, the system was installed quickly, works better than expected and looks great on the roof.
Regardless of the fact, that I don't qualify for the Victorian rebate (I had another solar system installed already), the price offered by Sunboost represents excellent value for money. I could not be happier.
I want to thank Mark and others from the local Victorian installation team, as well as Travis (solar advisor), Craig (solar project & installation coordinator) and finally Morgan from the service department,
helping me with the monitoring system.
Thank you, guys.
Extremely happy with the whole process.
It has now been many months since I had additional 6.6kw system installed and the results of my electricity bill has been nothing short of amazing. My summer bill (previously $1500) was las week $303. The installation process was excellent. A hiccup to start as I have cathedral ceiling so no roof cavity and the installer came up with a solution. Just wonderful. The best advice I can give, try to run everything you can through daylight hours. Pool Solar, pool cleaner, washing machine, dryer air conditioner and dishwasher are the major things I use and I watch my monitor for best results.
Highly recommend Sunboost.
Great customer service.
I am very happy with the service I've received from Sunboost. The setup process was challenging but their customer service is amazing. Special thanks to Morgan who ralked me through the process over the phone.
Morgan was very helpful. Such a pleasure to deal with. Highly recommend Sunboost. Solved my simple problem in a matter of minutes. Very quick service and great that you can speak to somebody straight away.
96782 Morgan - Thanks for your support wifi
Installation good. The monitoring tool working to check online ginlongmonitoring. Well done
Thanks to the Sunboost team to the answers in relation to Warranty and support questions.
Wifi setup done correctly after changing the data logger
Bordering on scam, disorganised.
Charged an extra undisclosed $600 on finance as an "application fee", and installation date kept sliding while we sorted it out
Call centre out of India, and they use sneaky sales tactic to get your deposit, making it harder to walk away.
good, I am happy
The panel installation process was easy and we had no issues with the company. The customer was alright and could have been better but everything else was good.
Thank you for the support
Great product, price and support
Installers were quick and professional. Support through purchasing and afterwards has been quick and helpful. Morgan has been very helpful setting up my monitoring. My project number is: 63672. I have been encouraging any home owner to put solar on their house as the return on investment is many times better than other investments.
Good service and a great result.
The entire service provided by Sunboost for my order 89512 was fantastic from Fiona who did my initial inquiry and sale and Melvin who sorted out the finer details and installation to perfection. Melvin contacted me on several occasions to ensure that everything was going as planned and to my high standard.
The installers Brad & Nathan were great, they arrived on time and did a great job and nothing was a problem. Melvin told me earlier that they (Brad & Nathan) were one of the best installer teams and I can see why. Brad & Nathan's motto is "do it right the first time and then you don't have to come back" and that is exactly what they did. Brad and Nathan cleaned up after themselves and made sure I was happy with the job, which I was. Melvin also called when the installers had almost finished which showed me that Melvin wanted to ensure that I was happy with the work. I am very happy that I have booked a second installation with this company.
Amazing Support Service!
The prompt response to my problem was both impressive and professional. Albert was patient, methodical and very informative. He outlined the cause of the problem, the method of dealing with it and then talked me through its resolution. Another reason for recommending Sunboost
Prices good, customer service good
Unfortunetly I need waiting few months for the installation but i get many promised date before so I lose much money becuse the summer go away now, and I need stay home few days and cancelling my jobs the days when I waiting the installation team when promised. the team how installing my system polite and working fast , but not respect my old house roof and leave many holes and broken roof panels after the job., the panels position not perfectly our maximum KW on the sunny day without any clouds 4.7KW , I ordering 6.6KW system with 5KW inverter. The inverter show me few times LimByVg code but the customer service helping for us via phone and maybe the problems fixed.
The price and the quality enough I think.
excellent customer service
Customer service is excellent. Easy to reach out and talk to.
Albert was Very helpful in identifying and resolving the issues. Thanks you Albert.
Will definitely recommend their services to any one seeking solar system.
Project number 84351. The persons I spoke too name is Kevin.
I’ve spoken to a number of people within your company regarding my problem with the set up of my Wi-Fi and it wasn’t until I spoke to Kevin did I get any satisfaction. Kevin was able to help me out. He was excellent, he listen to my complaint, he understood my issue and gave me a solution. Once the new data login stick arrived I call Kevin we walked through the setup process together he resolved and issue behind the scenes and now I am able to get data on my monitoring system.
Once again Kevin assistance was greatly appreciated as I found I was going nowhere fast in getting a resolution to my problem.
Panels not installed in correct location and ugly wiring on roof.
Sunboost did not install the panels in the agreed position The result means the panel are only delivering half of what they should and ugly powe cabels along the roof.
Hi my name is Loretta I am from the Mid North Coast NSW....I had a solar system installed during the week....the team who installed them were very experienced....I am very happy with Sunboost I would recommend them....ticked all the boxes
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