Resinc Solar & Batteries

I've been happy with my solar system and the support from Resinc. I had some roof leaks early on, which took a few visits to resolve, but the team was always responsive and got it sorted. Bailey was great during the follow-up, getting my monitoring app working again and showing me ways to save on my electricity bills. It's good to see the support continues even years after installation. Show details

Overall, our experience has been very smooth and well guided. They put a lot of thought into the system design and how it would work best for us personally. We also really liked how data driven everything was, with decisions backed up by clear data and information. Show details

Really happy with my experience with Resinc. The solar has been completely hassle-free since installation and has helped reduce our electricity bills without us having to think much about it. Bailey came out for a follow-up visit and was fantastic. He checked our monitoring connection, went through our electricity plan and helped identify ways to… Read more

save even more. He also organised a panel clean for us. It's great to see a company that continues to look after its customers years after installation. Really appreciate the ongoing support and would happily recommend Resinc.

Highly recommened them because you actually get to talk to a person if you have any issues and it's a quick response! Very happy with the service! Show details

Really happy with the whole experience with Resinc. The process was smooth from sales through to installation, and the install was completed exactly as promised. I chose Resinc because of the strong reviews, local presence and confidence they’d do a… Read more

quality job. The system and app have both been great, and everything has been clear and easy. Definitely a 5-star experience.

ve been really happy with Resinc and the system overall. Nothing has disappointed me and the whole experience has been great. The biggest benefit has been the lower power bills, and we’ve changed the way we use electricity by running more appliances… Read more

during the day to make the most of the solar. Resinc was a little more expensive than some other options, but it has definitely been worth it. The after-sales support and follow-up meetings have been excellent and really appreciated. I’d absolutely recommend Resinc to friends and family

I've been really happy with Resinc since having my solar installed. The system has been running perfectly, and my electricity bills have been incredibly low. I recently had a follow-up visit with Bailey, who was fantastic. He went through my energy plan, explained my options for a future battery and electric vehicle, and gave me genuine advice… Read more

without trying to sell me something I didn't need. I also really appreciate the ongoing monitoring and support. It's refreshing to deal with a company that's honest, professional and genuinely looks after its customers. So glad I chose Resinc!

Right from the outset, my experience has been very compelling. I thought the sales pitch was very genuine, and every person I have spoken to about the company, as well as my own installation, has been incredibly helpful and informative. Show details

My experience has honestly been perfect. Even the follow up meeting after the installation was helpful, assisting me with my bills and showing me how to use the app so I understand how my system works. They have made the whole process feel very personal and have shown that they genuinely listen to me and answer any questions I have. Show details

Dishonest sales people. We’ve had several door knockers from resinc. We have expressed several times we are not interested, yet have heard from neighbours that they are using are names in their next sales pitch, stating that we are installing their product.

There unfortunately was a bit of a mishap with the installers and lots of back and forth to get the installation completed. Show details

I’ve had a very mixed experience with RESINC and, overall, I would not use them again or recommend them. My main issue is pricing. For my original solar installation, RESINC charged what I now believe was an extremely high premium compared with other quotes I received. Competitors were offering similar or better hardware for close to half the… Read more

cost. At the time I trusted that the higher price reflected added value, but in hindsight this is impossible to justify.

RESINC also uses subcontractors (Zeneco Energy in my case), so the quality of the work really depends on who they send out. The installation itself ended up acceptable, but it didn’t feel like I was dealing with a cohesive in-house team. It felt more like a sales company sitting in the middle and marking everything up.

On the battery side, the experience was slightly better. Their battery pricing initially showed the same pattern – a premium price on their preferred brand, which I consider only average quality. However, after firm and repeated pushback from me, they did sharpen the price and that helped make up, at least in part, for what I consider overcharging on the original solar install. Ironically, their pricing on non-preferred battery options was reasonably competitive once challenged.

Where things really broke down again was when I asked about adding a few extra panels at the same time as the battery installation. I had assumed this would be more cost-effective as the subcontractors would already be on site. Instead, I was quoted an even higher effective price for those additional panels, to the point it became completely unaffordable. RESINC saw no issue in valuing a simple five extra panels at a third of the cost of the entire system (16 panels, inverter, and ALL the rest of the initial setup). I ultimately had to abandon the idea and look at other suppliers later, who still came in at around half of what RESINC wanted to charge – even though those other companies would have to make a separate trip.

I also wasn’t comfortable with how RESINC handled quoting and invoicing. They added extra items to the quote as a “buffer” for potential requirements, with the assurance that any unused items would be removed from the final invoice. When it came time to pay, those reductions did not happen automatically; I had to insist on having unused items removed. There was also a situation where the subcontractor informed me that RESINC had instructed them not to complete part of the quoted work, but only after I had specifically asked about it. Although this portion of the installation appears to have been carried out in the end, RESINC showed they were willing to charge for components not delivered.

In the end, I am reasonably happy with the overall system, especially after negotiating the battery price. However, the combination of exorbitant initial solar pricing, reliance on subcontractors, aggressive quoting practices, and the effort required to correct the invoice means I cannot comfortably recommend RESINC. Zeneco’s work on site was adequate but unremarkable; the main problem lies with RESINC’s premium cost while delivering no additional value for it.

Edit: Turns out Zeneco are just as guilty of cutting corners during installation, requiring the wiring to be re-done in order for the whole set up to be brought up to safe standards.

So RESINC is not only expensive, but potentially unsafe without corrective measures.

We’ve been really impressed with Resinc from the very beginning. We initially looked into solar because we wanted to reduce our electricity costs while also doing something positive for the environment. After doing our research, Resinc stood out because of their professionalism, integrity and the quality of the products they offered. It never… Read more

felt like they were simply trying to sell us a rebate or push us into making a decision. They took the time to do their due diligence, explain everything properly and make sure the system was the right fit for us.

The installation process was excellent. The team took their time, made sure everything was completed properly and explained how the system worked before they left. Having blackout protection was also important to us, and the system has given us that extra peace of mind.

We love using the app and regularly monitor how the system is performing. For the most part, the system looks after itself and has been very easy to live with.

What has impressed us most has been the after-sales support. The follow-ups and check-ins have been above and beyond, and the team has continued to help us understand our system and get the most out of it.

Overall, we’ve had a fantastic experience with Resinc and would happily recommend them to friends and family. If we had to make the decision again, we would absolutely choose Resinc.

We engaged with 5 different installers, including RESINC, we found that 3 of the installers were just looking for a sale and didn't feel comfortable moving forward. The other two companies, of which one was RESINC gave us reassurance on the product, install and longevity of the product and after care service. RESINC were the most expensive on a… Read more

like for like basis than all the installer quotes we received, the difference between the lowest and highest other quotes was $10k and $15k. We went with RESINC due to the track record of quality installations. Overall we are happy with RESINC but we did have some issues with day 1 of the install, which after some pressure, RESINC resolved and the end installation was great. We had an electrician come to our home to complete work separate to the solar system and the electrician commented on what a great install it was and one of the best he has seen.

A frustration with the process is that post installation we needed to get a smart meter, the RESINC installer told us a smart meter will fit in our current meter box. However, when the contractor came to install it, he showed us there was never going to be enough room. We had to get the meter box rejigged, which cost extra money and time, ultimately resulting in not getting the true benefit of the solar and battery until 10 weeks after the install. It would have been helpful to have known all this in advance of the install, we could have arranged the meter box upgrade and smart meter install prior to the solar install. I don't see this as a unique situation to RESINC but probably more of an industry wide issue.

A separate issue (again not directly RESINC fault), was no final meter was completed when the smart meter was installed and AGL sent us an estimated final bill, which was no different to our previous bills. We challenged this and AGL had the returned meters read which said the estimate was accurate (to the cent) which is impossible as we had solar and battery for 2 of the 3 months of the bill, again we challenged this and AGL told us we should not have switched the solar on until the smart meter was installed and that we broke the law. This encounter resulted in us being approx. $250 out of pocket paying for electricity we never used. This is something solar installers should / would know in advance, with the 6 week lead time we had on the install, we could have had a final meter read, install the new smart meter and be charged correctly post solar and battery install.

The aftercare from RESINC has been great and overall we are happy we chose RESINC and do recommend them if you want a premium installation and great aftercare service.