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4 reviews
David
DavidSA24 posts
  Verified

Do not use! – The orange fitting for the tap doesn’t seal and will leak water everywhere. My kitchen was drenched in water and microwave failed. The wand fitting is inferior and will disconnect at anytime. Mine disconnected and hit the coils which are now damaged. They will not refund even though it’s design and quality is inferior and doesn’t work. Use a pump sprayer instead!

Macky
Macky11 posts
 

poor Customer service – poor customer service take your money but phone line unanswered and emails not replied to avoid now in a battle to get money back very unhappy with service provided from them 48 hrs and a doesn emails later i get a responce however sales rep was still unhelpful and rude takes 3 days to pack and post apprently very unhappy lets hope the cleaner works better then the customer service

gemmababe29
gemmababe29QLD55 posts
 

Rep was dismissive, evasive and hung up on me – The rep I spoke to was unhelpful. Avoided questions I needed to ask due to a medical condition / disability when I was considering buying a cleaning chemical to clean my air con unit myself. He asked why I didn't just get a professional cleaner out to clean my air con unit, I explained I cant have anybody come into my home due to my medical condition. This rep simply did not want to assist me because of my special needs, disability/medical condition, After suggesting this product would not be suitable for me, to which I replied that may not necessarily be the case, I simply needed some more information, the rep spoke over me saying that their product was not recommended for me and hung up in my ear. Not only is this disability discrimination as it is due to a medical condition that I had to ask the questions that I was asking, it is also rude to treat somebody unfavorably due to a disability. It is rude to be dismissive, talk over or hang up on anybody who is politely requesting information that they require. Especially so when that person is someone who has the additional burden of being limited to the products they can use therefore must ask questions before purchasing a product.

innerwest2204
innerwest2204NSW6 posts
 

Simple and clean Maintain your split system easily – My 10 yr old panasonic split air cons (x2) both started to perform less than expected. After paying $400+ to be told ... its too old replace it, i thought "No, there is nout wrong with the systems other than the coils look really dirty." I wonder if cleaning the interenal coils will help. Looked on line and this mob came up as a DIY cleaning kit. $95... i have nothing to loose by purchasing a kit. I got a kit plus extra bag Large size. Youtube showed me how to use the kit... simple and easy to do. 45 mins per system to clean the internals, the filters and the covers .... they look brand new and are performing good as new. Well worth the effort!

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