Technician John was thoroughly professional and an all round great guy who braved the stormy weather to make sure my filters were changed. Original technician Kareem couldn't be bothered ringing to say he was here for the 1st booking and left.
Would recommend John for every job
WARNING...Be very careful!
Arrived to install under bench filtration system.
Drilled 10-12mm hole into stainless steel bench top however it was in the wrong place, too close to the edge of the sink and hit the lip of the ceramic kitchen basin. Wanted to continue to drill through the basin lip. I expressed my concern regarding this as then it would compromise the kitchen basin and potentially crack it. Installer left and had someone else come by weeks later and someone else came by and said the exact same thing. I sort an independent third opinion and was advised to defi...
- Verified customer
Great Filtered Water at a Great Price
Kathleen in the office was a very pleasant and knowledgeable CSO helping to get the product best for me at a great price. On time, Abdul turned up and from the start showed he was a capable and professional technician. Abdul was polite and helpful and skilled with the installation. Tap looks good, water tastes terrific and bank balance not ruined. Highly recommended.
Fully satisfied with service.The guys name Yusuf did a perfect job .My family is happy with new tap and water cooler.
Fully satisfied with the service.The technician name Yusuf did a perfect job for me.He knows his jay very well.My family is very new ware tap and top of that water cooler system.
Great water filter and service
Very impressed with the technicians (Abdul and Omar) who installed my water filter. very friendly and knowledgeable. Thank you so much for the service. Even learn few tips for cleaning my kettle.. Highly recommended!!!!
Day old filter doesnt work
Purchased the 3 stage filter, the next day I noticed white bits in the water. I used it a couple more times then it stopped working altogether. Called their reception, they advised me that a technician will be in touch and come out the next day. Didn't receive a call back and no technician came to check.
Bad experience with this clean &clear company
It was very bad bad bad experience to deal with this company. The water flow was so weak after installation for 4 weeks. We keep to call the company and told us to wait until their technician who come back from Sydney to fix. Totally waiting nearly 1.5 months. NO Recommend this company at all.choose any other companies.
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Questions & Answers
Hi, can anyone advise what the annual cost for replacement of the clean and clear water filters is?
Email reply to [email removed]
Hi Peter, it’s $119 plus anything else they decide needs replacing. If you don’t agree, they tell you your warranty will be void. We were told another part had to be replaced which ended up costing us $155. Maybe next year they will tell us something else needs to be replaced and it will be $200!
interested to see if there are other water filter companies out there to compare to. I’ll be looking.
Hi Peter, It is $119 for the normal yearly replacement and then every two years another part needs replacing and that brings it up to the $155. I had mine done yesterday and that was the cost. I am extremely happy with mine as the water is lovely and fresh tasting.
It's supposed to be $119 for 2 stages, or $155 for 3 stages (the 3rd stage only needs to be changed every 2 years), however Clean and Clear have charged me $155 for the last 3 years in a row, and even though they tell me on the phone that "the third stage was changed last year so you don't need to change it this year" the plumber who comes onsite just replaces all 3 stages anyway, and I don't find out until I get the invoice (and look in our kitchen bin to find all the old filters laying in there with our rubbish).
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