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5 David  · The staff were friendly, knowledgeable and highly professional. Also gave me some very helpful pointers for the project i was undertaking. David
5 Christine Burrows  · Great staff friendly and know exactly what you want when you explain what you want
5 Alex  · Very nice and professional staff Will always buy paint + from them
5 Melissa  · Camberwell store staff are great to deal with and highly knowledgeable. Paint supplies are A1 quality
5 Peter  · My wife made the visit and grabbed sample pots, she was very happy with whom she dealt with
5 Colin R  · Sales team at Ballina have excellent product knowledge. Extremely helpful and very courteous.a company that is a pleasure to deal with all the time

Reviews with attachments

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Bill
Bill
  Verified Physical Store

Great shop to attend staff so friendly & helpful & very professional

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Warren B.
Warren B.
  Physical Store

There knowledge and understanding of my project was great and will be back for more paint on the next project.

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Cheryl Johnson
Cheryl Johnson
  Fair Incentive Verified Physical Store

Painted the tiles, cupboards and benches in my kitchen and laundry. Absolutely love the new, clean look. Products easy to use. Show details

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Kel
Kel
  Verified Physical Store

We have been working with inspirations Paint at Narre Warren (Steve and team) for a number of years now while we have been building 2 large sailing catamarans, inspirations Paints have been working with Norglass on our behalf to make sure all our technical questions were answered and also made sure we got the best pricing, the team at… Read more

inspirations Narre Warren have never let us down, They make sure we are kept informed on our order statuses and did their best to make sure the paints arrived on time. Could not ask for better service and support. Cheers, Kel and BJ

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KIrsty
KIrsty6 posts
  Physical Store

Awesome service & advice. We got exactly what paint we needed in very accurate quantities - no waste or excess paint was left over. We were given 3 options / suggestions to pick from. Thanks so much Brendan. Show details

Latest follow-ups

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Concerned Ishka Customer
Concerned Ishka CustomerVIC4 posts
  Verified Physical Store

I went into Campbellfield store and was sold a product with the tools to apply it on good faith. Naively I believed the sales person who said "it's so easy" to use my wife & child applied it to two bathrooms!!! Happy and excited, I walked out the… Read more

door and used the tools supplied to apply the product that resulted in a streaky shower base & extreme disappointment. Am I an idiot????? Seems not when I returned to the store to express my concerns. The original sales person was not there but another delightful sales person who acknowledged the application processes were WRONG. Thank goodness !!! BUT, when I said I had all the items in the car shall I go get them??? They said a resounding YES and confirmed the process was WRONG.

Once I disclosed that I had in fact purchased the items from their store and upon their advice based on good faith, everything went down hill from there.

My last conversation was met with absolutely no support and I was told the product was "good" and that it's application was wrong and that they have changed their mind about a refund or a replacement product. You "can't have it both ways" and a representative from the supplier shall be in touch. Have a nice day & hung the telephone up in my ear.

I've looked at other reviews and don't feel so alone any more but still upset this happened after my initial excitement! What a horrible experience with a bunch of people I never would like to meet again! Avoid like the plague!!

 Follow-up  · Pleased to advise that a woman Rep from manufcturer of product came out to my house with "proper" replacement items & a wealth of knowledge & experience of painting. Very approachable and willing to discuss all aspects of the process of application of product, I also felt validated & confident to correct what can only be described as a disaster.… Read more

In-depth reviews

Ireno Reno Maintenance
Ireno Reno MaintenanceNSW
  Physical Store

I run a business called iReno Renovations and Maintenance and I'm based in Marsfield. I perform Renovations and Maintenance to residential and commercial properties. I have always (100% of the time) gone to Inspirations @ Gladesville for colour matching paint. Especially when I need to repair a wall where a teenage has had a hissy fit and… Read more

punched his fits into a Gyprock wall "LOL". Some jobs have come from as far as Penrith (WEST) and Kogarah (WAY SOUTH). (I don't care about travel time; the Gladesville Inspirations is my 100% goto crowd) EVERY SAMPLE (I express "EVERY SAMPLE") I have provided for them has been matched flawlessly. You can hardly see a shade difference to the naked eye. They provide 100% guaranteed service and advice as well. I highly recommend Gladesville team for any colour matching for paint work. All you need to do is provide a sample from your job "approx. 5cm square". They will make the colour paint in Matt; Sheen or Gloss; They do a little swipe with their matched paint mix ON YOUR CUT SAMPLE; They apply a heat gun to dry the paint. They show your sample with their blob they swiped on your sample. "GO LOOK FOR THE MIS MATCH" I bet you CAN NOT see what they swiped on your SAMPLE you provided to them. THEY ARE THAT GOOD. I GUARANTEE THEY WILL NOT STUFF IT UP... !!!!!!

Manuela B
Manuela BQLD
  Physical Store

Great customer experience – I recently went to Inspirations Paint Milton because we bought an older house and there are many things to fix and maintain, wooden doors need to be re-stained, wooden decks, old wood panel inside the house needed fixing, paint jobs, gaps to fill in the VJ board walls... and I only had limited ideas what to use and needed advice. Glenn from… Read more

Inspirations Paint looked after me and really took his time to listen to my 'projects' and problems and recommended products, advised to check certain things first before I buy the right stain for wood... Some products he recommended were slightly cheaper but of the same quality I asked for, with other products he recommended to consider a slightly more expensive option which results in a better finish at the end (e.g. brushes and rollers for painting). The whole time I felt well looked after, not pressured in any way to buy a certain products. I received great advice what to do and to use, what tradies use and works well... All in all one of the best customer experiences I ever had. Thanks! I will come again when my projects go on :-)

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Noel
NoelQLD7 posts
  Physical Store

Great service from Cassie at Inspirations Paint, Nerang – I called into Inspirations Paint at Nerang on Saturday afternoon (26th October), and was looked after by Cassie. I explained to Cassie that I had built some wooden pot plant holders for external use at home. I had made these at the Nerang Men's Shed, where I am a member. I had previously re-made some outdoor furniture (chairs and table) in… Read more

wood, and I had used Exterior Ultraclear Satin by Intergrain on the wooden furniture. I wanted to try and get as close a colour match as possible for the new pot plant holders, and the chairs & table I had just completed. I also wanted to know which product would give me good weather protection. So I was looking for specialist advice and Cassie was right person to assist me. She explained the various options, and was very helpful. I purchased the Exterior Ultraclear Satin again, and have now given the pot plant holders 3 coats, as per Cassie's recommendation.

I told Cassie that despite me being an Inspirations Paint "Paint Club", I had not received an email or SMS. I note from the website that the $20 voucher was due to expire the day I was in the store. Cassie appreciated the situation, but was unable to assist with that because of computer issues instore. So Cassie suggested I call the Dulux customer service department on Monday. To assist me, she provided me with their phone number, plus my account number to quote for reference.

I was delighted with the excellent service I received from Cassie on Saturday, and she is definitely a credit to the Inspirations Paint team.

Positive reviews

Chris
ChrisSA4 posts
  Physical Store

Have a project of re-staining a table and chairs (completely different stain colour) and needed advice. The sales person was fantastic and gave us all the information we needed and also several suggestions to make the job easier. Show details

David
David4 posts
  Physical Store

Great to discuss requirements with product/industry specialists. Big chain stores typically provides generic advise only. Signing up as a member means prices are competitive. Recommended the Newmarket store ... Friendly and helpful staff. Show details

Ross
RossVIC
  Verified Physical Store

It was refreshing to meet someone who was genuinely interested in helping make the right choices. I think the small talk really helped identify how Inspirations could provide a solution to my requirements. I found Bec to be ... dare I say it... a real inspiration! Show details

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Negative reviews

Ali K.
Ali K.
  Physical Store

I wanted to share my experience from when I came to pick up my paint order. After confirming that you had 4 drums ready, I drove an hour and a half to the store. Unfortunately, your attitude was quite rude, as if we were begging for the paint. Communication was difficult, and in the end, I was only offered 3 drums, which was frustrating given the… Read more

travel involved.

We had no option but to accept, but it really made the whole experience disappointing.

I believe being honest and straightforward could improve your sales and make it easier for painters to get their work done.

Peter
PeterNSW53 posts
  Physical Store

Service was very unproffessional – Attended this business to purchase paint and supplies (nearly $1,000 worth). I worked out the square meterage to cover while there and the Manager determined the amount of paint required. We had picked out our supplies and determined the colours which required tinting. During the sale the Manager (whom I was dealing with) decided it was time… Read more

tgo go for lunch (half way through the sale) and told us another employee would look after us. I had a Drs appointment so we left and my wife was to come back and pick up the paint. The Manager failed to properly hand over to the employee with the result my calculations re square meterage were not taken into account and the employee advised my wife we would require extra paint due to raked ceilings (this was taken into account in my calculations). As a result we ended up with 10 litres of paint instead of 8 at an extra cost of $25 per litre. In addition when my wife returned the employees were quite dismissive of her to the point of rudeness. We will not be back at this store.

Peter
PeterACT2 posts
  Physical Store

Goodbye – Purchased paint today. I am longer in your computer records according to the staff member - mobile and email not found. Staff member was glum faced but undertook his tasks well and identified my needs. No metal clips were applied to the rims on the paint tins. At the end of this review your system has identified my email?? Show details

Inspirations Paint
Inspirations Paint    

Hi Peter, Thank you for letting us know what… Read more

Recent reviews

Nicole
NicoleVIC4 posts
  Verified Physical Store

I'm a diy'er and wanted help and advice for painting my laundry. I was warmly welcomed and received great advice. Prices were also competitive. They even carried my stuff out to my car! Thanks to all at Inspirations Paint Grovedale. Show details

Fiona H.
Fiona H.2 posts
  Physical Store

I was very happy with my visit today to inspirations paint in Nowra. I found what I needed and was given courteous service and the sales person was knowledgeable on the product and I will definitely be returning. Show details

David
DavidTAS
  Physical Store

We decided to buy from Inspirations Paint at Mornington as I had spoken to them previously and they were so helpful, we had great service and the price was fantastic. Show details

NaroomaCommercial
NaroomaCommercialNSW
  Verified Physical Store

Proof that it's best to shop local. I rang when they were busy and they returned my call promptly. They had what I wanted in stock at a good price and could arrange local delivery, again at a very fair price. Excellent range and service, give them a go. Show details

Doug Maier
Doug MaierWA5 posts
  Verified Physical Store

It was a simple purchase and the person who helped me was really friendly. I would definitely recommend them for their old-fashioned service. It's the way shops should be. Show details

Great service Best price
Great service Best price3 posts
  Physical Store

Nowra is my store and the young bloke Reuben could not have been more helpful. I'd much rather buy my painting needs here than the big general purpose hardware store Show details

Home Care Shops

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Sunny and Happy
Sunny and Happy4 posts
  Physical Store

I am so glad that Inspiration Paints in Atherton is next to the Bunnings because that's how I found out about it when I first started our major renovation project. One visit to the IP store and I knew that's where I was going to get all my paint project needs. Ryan and Joel are exceptional with their customer service which is so important as… Read more

it's knowledge of the products and good advice which is the key to the success of any painting project. In addition, they are always offer to carry heavy paint tins to my car which is very helpful! It's great to have a dedicated paint shop in Atherton and although I am glad my reno is nearing its end, I know where to go for future painting projects, big or small (preferably smaller next time!)

David
David
  Physical Store

The gentlemen at the Forster (NSW) store are always welcoming and very helpful. Their product knowledge and guidance are always very reassuring. A pleasure to do business with. Show details

Gail W.
Gail W.
  Physical Store

About to do a bathroom renovation which involves painting wall & floor tiles I googled Dulux Stores in Adelaide & found nearby Inspirations St Morris. I was served by Amber who was incredibly helpful, had any amount of time to spend with us making colour selections & her product knowledge was exceptional. We were so pleased we found this store &… Read more

Amber with great personal service rather than going to a place like Bunnings & will recommend it to our painter & others embarking on a similar project.

Amanda
AmandaWA
  Physical Store

Inspirations Paint Dunsborough always gives helpful product advice, suggestions of alternate products, or another way to manage a project, whether it's a big home decoration project or just an art project. On top of that, they always greet customers warmly and always recognise and remember a local customer. Show details

Kaylee
KayleeQLD
  Physical Store

It was a good experience with L. on Friday. Not so great Saturday withvanother guy. I have to go back again today to see the Friday guy. I still haven't got what I'm after. The range there is large. Parking is easy. Show details

Karen
Karen
  Physical Store

Always quick to attend when I enter the store. Are respectful to my enquiries as an old lady when the majority of their business is Trade work. Professional and friendly at the same time. Have to congratulate whoever is responsible for employing such polite and efficient young men. Always enjoy purchasing my painting needs at this Hervey Bay store. Show details

Mike
Mike
  Physical Store

The Inspirations Shop in Erina, NSW has grown to become a whereto store for me as it offers not only a friendly and welcoming environment but a selection of items which meet my every need. Keep up the good work guys and see you soon. Show details

Phillip
Phillip
  Physical Store

When I visit your store in West Ipswich, I’m always greeted nicely with a smile and a hello and more so how can we help, several times now have been greeted and served by Seb. What a great team member he is and an asset full of knowledge and advice he is courteous and a pleasure to be served by. A gentleman. You won’t get that service at Bunnings. Keep up the good work. Show details

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