JR Gas & Water

JR Gas & Water

5.0

705 reviews · Statistics

PositivevsNegative
99% · 6994 · 1%
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Product Quality
4.9 (144)
Return Claim MadeYes (6) · No (122)
Shipping
5.0 (39)
Customer Service
4.9 (158)
Timeliness
4.9 (156)
Job Satisfaction
4.9 (160)
Rates and Fees
4.9 (154)
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Reviews

705 reviews
Akshay P.
Akshay P. South East Queensland, QLD · 4 posts

iStore Heat Pump install

Christy
Christy South East Queensland, QLD

Great job

Installed a gas hot water system. Good communication through email in detail before actual work. Good price. Come on time. Good job. Will recommend to others

Author stated being incentivised for this review

Hsiao L
Hsiao L Brisbane · 5 posts

Great service

Author stated being incentivised for this review

specialk_83
specialk_83 Annerley · 3 posts

Amazing service!! Highly recommend. Professional and punctual

Author stated being incentivised for this review

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Will
Will · 2 posts

Perfect from start to finish

Great Experience with JR, when quoting for a heat pump was able to guide me through the options and what my property needed. Install was easy as well thanks to Joshua and Sean. Cannot complain

Author stated being incentivised for this review

Drew
Drew · 2 posts

Excellent service

Author stated being incentivised for this review

Morgs
Morgs South East Queensland, QLD · 2 posts

Rheem Ambiheat Heatpump

Author stated being incentivised for this review

Jason Y.
Jason Y. South East Queensland, QLD

Easy online ordering system, great installation.

I ordered and paid for the Rinnai gas hot water system plus the 5 day install service online on Thursday and they came to install the following Wednesday. Very happy with the installation, very neat and great service. Thank you.

Author stated being incentivised for this review

John
John · 2 posts

Rheem Stellar, an excellent, energy efficient hot water system, supplied and installed by JR Gas & Water

Product Quality
Timeliness
Job Satisfaction

Author stated being incentivised for this review

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Brendan R.
Brendan R. South East Queensland, QLD · 3 posts

good to deal with

Author stated being incentivised for this review

Lars
Lars Brisbane

Awesome service. Highly recommended.

Author stated being incentivised for this review

Shane Head
Shane Head South East Queensland, QLD

Hot water system

Great job friendly staff and rubbished removal thanks Joshua and sean

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Rob
Rob · 2 posts

Wonderful Service

Author stated being incentivised for this review

Ian
Ian · 2 posts

New Heat Pump

Got a new Heat Pump supplied & installed by Brandon from JR Gas & Water last week. Great price, great service, very easy to deal with and great workmanship from Brandon. Will definitely use these guys again.

Author stated being incentivised for this review

clive c.
clive c.

Replace Hot Water System

Josh and Sean did a great job replacing my hot water system, thanks.

Questions & Answers

roger
roger · 

Hi guys...we have a broken hot water unit 21 platypus court, ocean grove and looking at a heat pump unit to replace it. The existing unit is inside the laundry about 2m away from outside facing wall...are you guys able to look at this and potentially assist with the changeover to IStore heat pump...probably 270L...you can contact me on [Personal Details Removed] Thanks Roger

JR Gas & Water
JR Gas & Water · 

Hi roger,

We do not service Victoria, only South-East Queensland sorry.

Guest
Ray Diane C.
Ray Diane C. · 

Do you check caravan gas, pretty sure our regulator on our van has a leak and could require replacement

Guest
Lynne F.
Lynne F. · 

Why, after getting such good service during the installation on 8th March and paying the bill, are we not getting any help with the problem we've had since day one. Brand new hot water system installed and the hot water just dribbles out of every tap and is so luke warm that I have to boil a kettle every time I need to do the dishes in the sink. Don't let me get started on the amount of cold water that runs down the drain before the shower actually gets to almost warm and don't bother with a bath as it would take 10 to 15 minutes to get the tub half full. I'm spending a fortune on water and electricity that I shouldn't have to - if someone just came out (as they keep promising but never actually follow through).

JR Gas & Water
JR Gas & Water · 

Hi Lynne,

Have just emailed AVG (manufacturer) again and CC'd you into the email.

Lynne F.
Lynne F. · 

Thank you. I would be really grateful if we can have this problem sorted out. L

Guest

Get an answer from our members and JR Gas & Water representatives

Details

Visit official website

Contact info for JR Gas & Water

Mon6:30 am - 6:30 pm
Tue6:30 am - 6:30 pm
Wed6:30 am - 6:30 pm
Thu6:30 am - 6:30 pm
Fri6:30 am - 6:30 pm
SatClosed
SunClosed

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