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JR Gas & Water
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- 3 reviews
- 1 like
Great service
Fantastic job .. professional installation .. easy to deal with and great price on my HW heat pump .. very punctual .. and did the job quickly great service and excellent how water service
This awesome service and products!
My old hot water system died, so I bought one online and booked them to install it. The guys arrived on time, dis good job and the product is of good quality!
Hi Serg,
We appreciate the time you have taken to leave a review, and are pleased to hear about your experience.
The reviewer stated that an incentive was offered for this review
Good service
Accurate on time and easy to read quotes. They arrived on schedule and we’re in and out with hot water going again in no time. There was no mess left behind it was easy and hassle free
Hi Tashw,
We appreciate the time you have taken to leave a review, and are pleased to hear about your experience.
The reviewer stated that an incentive was offered for this review
- 9 reviews
- 3 likes
They do a professional job, when the say, at the price they say. Replaced my water heater
Although I received a reward for this review the facts are (reward or not) they did a professional job, turned up when they said and did it at the price they said. Replaced my water heater. Would recommend and use again.
Hi GEC,
We appreciate the time you have taken to leave a review, and are pleased to hear about your experience.
The reviewer stated that an incentive was offered for this review
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- 2 reviews
Job was perfect but the quote was terrible.
I had a problem with my old hot water system. And called JR Gas & Water to fix it. One guy came and fixed it sameday. It was perfect. And that night I have got a quote to replace my old one. It was $1460. Price was not bad so I have decided to replace it.
Last Friday another guy came to set up new hot water system. But it was not fit where old one located. The guy said I have to pay more $400 to set it up to other place.
Even if they have looked at the my old hot water system where was located, they gave me wrong a quote.
Hi Jaeyeon
We are sorry you had a negative experience but we dont believe the review is entirely accurate. And to give 1-Star for an as you said perfect job is disappointing. ...
Read more We did service your hotwater system and got it operational for you and recommend replacing the unit due to its age and offered the service fees as credit towards a new unit. The plumber who inspected the job (also the plumber that installed your new unit) recommended a larger unit at the same cost of the smaller as he thought it would fit. He should of measured but didnt, our mistake. One arrival when the plumber worked out the unit didn't fit we offered 4x solutions. -No.1 removing the self above. -No.2 installing a similar size unit as you had currently in another brand which would fit and we would wear the extra costs involved for the more expensive unit -No.3 relocate the larger unit externally which would require an electrician. We advised we would cover the costs of relocation the plumbing and pass on the electrical costs at our cost price $400. Which you agreed to. -No.4 leaving the job as is and no charges would be payable This is the first time you had mentioned you had an issue with the work since it was installed and the review wasnt done the day you agreed to the extra costs but 2hrs after the invoice was issued that included the $400 you agreed to. Yes we 100% should of measured the space rather than guessing it would fit but you also had multiple options that came at no cost which you chose against.The reviewer stated that an incentive was offered for this review
Amazing Service
Amazing same day service, rang early in the morning and they came out only a few hours later to replace our hot water system, installation looks great. Would definitely recommend
Hi Julie,
Hi Andrew,
We appreciate the time you have taken to leave a review, and are pleased to hear about your experience.
The reviewer stated that an incentive was offered for this review
Great Hotwater System Advice
Very informative in helping me choose a hot water system that suited my needs. Competitive prices. Quick and reliable service.Happy with my product and highly recommend this company for your hot water needs
Thanks Renee
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- 3 reviews
Fast and efficient service when we were in desperate need with no hot water!
JR Gas and Water were fast, efficient and very reliable. They sent a quote quickly that was itemised and comprehensive. I was able to approve the quote online and they were out the next day to fit the new hot water system. As the family have a very ill family member we were all very grateful. We had tried another service just before this company and they were all over the show with lots of comments about "extras", after providing an initial quote. So glad we changed to JR Gas and Water!
Appreciate the amazing five star feedback Kim, Thankyou!
Hopefully the ill family member is feeling better or on their way to a quick recovery. Glad to hear you agree with our quoting system and are happy with our service, Thanks JR
They are awesome!!
Great prompt service and reasonable charge. Highly recommend to contact them over the phone or get a quote online, they respond super quick. I already passed your information to my friends who may need service.
Thanks Karen appreciated it
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No Hot Water
Outstanding service! Our hot water system had broken down and it was leading into the Easter weekend. JR Gas and Water went out of their way to ensure that we had hot water ASAP.
Thankyou for the high rating Glen, hopefully you had a great Easter.
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Excellent work ethics
Fast and reliable work
Quote very detail
Price is very reasonable
Arrived and did the job on time
Very friendly and answered all questions
Certainly use them again
High recommend JR Gas and Water
Thank you
Thankyou Su
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- Verified
Hot water system failed, used JR Gas & Water to replace it, excellent service!
The tenant had no hot water due to the hot water system failed. Found JR Gas & Water online, asked for a quote, receives the quote next day, price was very reasonable compare with another quote. Ordered the service with JR Gas & Water, new hot water system was installed the next day. Excellent service, reasonable price, very responsive, definitely will use JR Gas & Water again.
Thanks Selina Z.
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fast and good job
fast and good job
quote very detail
price is very reasonable
did the job same day
very friendly and explained all your questions
will use them again
High recommend Jr gas and water
thank you
Thankyou for your awesome feedback much appreciated
JR Gas and Plumbing
I had not hot water. The team at JR Gas and Plumbing took my call on a weekend, provided me advice and my new hot water system was in the next week. Super knowledgeable and efficient - I am so pleased I called them and will use again and recommend to anyone wanting a professional job with a reasonable price tag.
Thankyou En D. We're glad we could helpout and appreciate the kind comments.
- 3 reviews
Professional friendly service
Wouldn't hesitate using these guys again. Great service. Professional and friendly service. Communication was 5 star. I like to support local businesses and wasn't disappointed. High recommend Jr gas and water
Thankyou Fareedah
The reviewer stated that an incentive was offered for this review
Questions & Answers
Hi does buy and installation package includes old hot water removal as well.
Do you do hot water system in a caravan
No sorry
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Hi Andrew,
We appreciate the time you have taken to leave a review, and are pleased to hear about your experience.