ALDI
VerifiedABN: 180862101393,201 reviews
AI reviews summary
Pros
Cons
Verdict
Overall sentiment toward ALDI is mixed, with a distinct divide between customers who value the budget-friendly pricing and specific product offerings, and those frustrated by declining standards. While many appreciate the cost savings on everyday items, recurring concerns regarding fresh food quality, inconsistent meat cuts, and frustrating customer service experiences impact satisfaction. Key takeaways point to strong appreciation for value alongside clear operational friction points in store management and product consistency.
Went to shop (Sanctuary Lakes) early 8.30am when store was open to find no shopping trolley's again, very annoying had to do weeks shopping at Coles, also bought whole watermelon thinking it would be fresh, juicy and crisp only to cut open and taste old, soggy, soft rubbery texture, disappointed was an understatement
Both times I have intended to shop at Aldi parkmore I have put the products back and left the store. Only one check out open and unable to do self service, wait time not worth any savings so back to Coles.
The latest consumer reviews tell us IGA has had the highest price increases at 11% ,Aldi was second at 9% with Coles at 3% and Woolworths at 2%. Why would you support the Germans??
Reviews with attachments
Aldi for me, is NO LONGER the go to place for groceries. My own personal experience is that their mince has been very suspect for a long time - from mince that goes white when it's going from cold to hot in the pan, and other suspect cuts that reek of bottom dollar quality that is rated as "good fresh meat" - when it isn't. This video covers all… Read more
the bases across the retailers, and most notably in terms of deceptive practices, with a lot of extra added water to the mince and Aldi's own fictitious in house "standards" - well Aldi leads the pack again.
Aldi sells apples that NEVER rot and are so toxic that even black mould will never grow on a half eaten one - ever.
Their meats have been as dodgy as, for a long time too.
I am tired and no longer willing to buy from a supplier that engages in deceptive practices....
You know - "Hurry to Aldi - On special Saturday" - and they only get in one tumble dryer per store...
I am sticking to the LOCAL BUTCHER - he sells real meat.
- +2
PUBLIC SAFETY WARNING: Dangerous Appliance and Unacceptable Sub-Standard product by ALDI: I am posting this to warn families and the community about an incredibly dangerous appliance and the unacceptable low-grade standards maintained by ALDI Australia. In August 2024, our Stirling 80L Electric Oven (Model 708188) spontaneously exploded. The… Read more
glass door blasted outward while the unit was not even in use. This was a brand-new appliance, professionally installed by a builder’s technician in a new home. Most shockingly, the oven had never been used—the original factory tags were still attached when it shattered, sending lethal glass shards across our kitchen.
This is not just a faulty product; it is a dangerous appliance that is unsafe to society and families. A product that explodes without provocation is a severe threat to any household with children or pets.
Furthermore, ALDI's response to this Major Failure has been appalling. Despite the unit being well within its 36-month warranty, ALDI has demonstrated a complete lack of accountability. After two years of delays, they have refused to cover the $249 professional installation and removal fee required to safely replace their defective hardware. Their offer of a $199 refund and a $100 gift card does not even cover the basic cost of a plumber, effectively asking me to pay out of my own pocket for their product's life-threatening failure.
ALDI’s willingness to sell such low-grade, hazardous equipment and then hide behind inadequate "store credit" offers is a disgrace to Australian consumer standards. Do not trust your family’s safety with ALDI’s kitchen appliances.
ALDI’s attempt to avoid all future liability for a dangerous, exploding appliance by offering a measly $100 gift card is unconscionable; it is a dismissive insult to consumer safety and the Australian Consumer Law that fails to cover even the interest on your two-year delay, let alone the actual cost of a safe installation.
I'm planning to officially reported this safety breach to EnergySafe Victoria and the ACCC as this is the matter of safety to the community
- +1
I always buy the International cuisine beef lasagna for my family as a cheap dinner night option. Safe to say NEVER AGAIN!!!! Thoroughly disgusted, No white sauce or cheese next no mince in it and when I pulled it out of the microwave is was like runny liquid swooshing around on on three layer of pasta sheets. Not to mention had a off odour to it. I am getting sick of these businesses cutting corners!!! Putting people at risk!!! Show details
Congratulations Aldi. I bought your retro desk fan this week. The fan works well and I congratulate you for having 100% recyclable packaging. No plastic or styrofoam in sight. Show details
Remano Pasta – I bought 2 bags of Remano Large Shell Pasta from my local Aldi Store. I bought them on the Friday and opened them on Sunday to cook both bags. Both bags contained some sort of inserts which I then through both bags in the bin. I emailed Aldi straight away and to date I haven't heard anything from anybody with in Aldi. Product very disappointing and Customer Service abysmal Show details
This is stupidity at its best, what a blood rip-off, pic says it all, I had to hold the stick like the Brits drink their tea!
The croissants that come with sausage, egg, and cheese croissant breakfast sandwiches are no longer edible. They are like eating shoe leather. It is even hard to pull them apart with your hands let alone take a bite from it.
Aldi store have products that are very enjoyable 1-Being goat cream cheese 2-Being bread and butter pickle my daughter loves Aldi and introduced me to their products WOW love them. I can’t wait to our next shopping and for a gift I’m getting her an Aldi gift card of $50 that’s how pleased I am. I have been a longtime shopper of Woolies a big change for me.
I recently purchased the Lacura LASH EXTRA mascara. It sets like glue and is impossible to remove. Eyelashes become clumped with mascara that does not wash off. If any gets on your skin when applying it is also very hard to remove. I have also noticed a considerable thinning of my lashes after using for only 3 days. This is a terrible product. Show details
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- +3
Purchased what we thought was a 6pack of Elmsbury classic meat pies from aldi after buying from them before and they tasted like beef pies but these ones seem to be only 25% beef not 100% meat like the other ones were they need to state on the packet in bold letters they aren't 100% meat pies not in fine print so you need a magnifying glass to read Show details
This was the worst steak. It was gristly and fatty.
- +1
Alidi "Women performance Crane pant" are not quality! After 3 washes I have so many pillings & fluff on the pant & I cannot wear it, it is awful material. I am disappointed. Show details
- +4
Plat a pop rainbow purchased from aldi rutherford, my daughter was eating and choked on a small piece of metal. Purchased 26th june 2026. Show details
I brought eye fillet steak from Aldi Alfredton Here in Ballarat Victoria. I have done the same purchase several times before. Unfortunately this time, the eye fillet was not eatable, it was so so tough, I had to spit out . So the stir fry failed.. then I thought I would try cutting it up for a beef stew, simmered for over 2 hours, just as tough as… Read more
the stir fry . Not sure what happened to this hunk of meat , even the dogs had trouble chewing through it. Very disappointing experience, lots of wasting time. Ok purchased on Sunday 21st of June 2026 Alex Hille Ballarat Victoria
Toxic Cryovac Silverside Meat. We purchased the silverside for our slow cooker, this was our first time purchasing the product. The next day we felt so nauseous with stomach pain, headache and very off colour. On reading the ingredients, it's not hard to see why.!! The preservatives used are toxic and should not be used in food. Polyphosphate… Read more
450, 451, 452. Outside of the food industry, polyphosphates are highly effective water softeners. They are used in industrial water treatment, household detergents, and flame retardants because they excel at binding minerals and preventing scale buildup.
Preservative 250. Health Risk: Nitrosamines are classified by the World Health Organization (WHO) as known carcinogens. This chemical transformation is the main reason why heavy consumption of processed meats is consistently linked to an increased risk of bowel and stomach cancers.
Very disappointed in Aldi
Latest follow-ups
Car wash brush Very heavy. Slips Brush scratches paint Should not be selling this product Show details
Follow-up · No care factor from Aldi. No one responded.
Extremely disappointed – I purchased what looked to be a phone Sim card from Aldi mobile, they sent a data only Sim, after calling them they agreed to refund money, told me the refund would be in my bank account with in 2 business days, over 2 weeks later I'm still waiting.
Follow-up · The issue was settled after phone calls being diverted to an Asian country and trying to talk with people who didn’t speak or understand English.
went today bought 3 items from Eldi , in our trolly there were some shopping on the bags so the cashier said i want to search your bags and want me to take all the shopping bags to be checked by him with bad attitude and rudness , he made me feel… Read more
like i'm a thief , so i said to him you are the only one whos doing that and the other cashiers only look at the bags and finish , with this guy always same story . always make me upset , i'm not saying or mentioning your policy saying that if it's like that this is the worse policy .....look at Coles , wolly and agl they are so polite and respecting especiall the oldery but with this guy today was unbelievable worse experience with this guy , he is tall wearing glasses and brown colour , time about 2PM-Wednesday 12/08/26, i hope i'm not going to see him service me again
Follow-up · Find what ? of course nothing to find only he likes to look at bags no , didnt see any employee near by
Find out how ALDI compares to other Supermarkets
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Positive reviews
Also special buys are amazing. Loving the chopping boards quality and how colourful they are. Pretty much all the Joie range is great. Bought all the egg accessories too.
I would like to say what an efficient hard worker I met at Aldi Nerang her name was Delaney She was loading the fridges so fast with care & diligence. When I complemented her on her devotion to her job she was suprised & shared a delighted smile an had excellent attitude & pride also gratitude for her job which she said she loved. So great to see young people with such work ethic, kudos to you Delaney.
I have never had a bad experience in an aldi site or with a product (12yrs) until now, unfortunately all normal stocked "aldi white bread" was sold out, so I grabbed a loaf of "bakers life, the best" white toast loaf. I unfortunately live 50km away from the nearest store and wish I hadn't grabbed it, white that's tastes like wholemeal, dry, i… Read more
buttered two slices to have with my soup, took one mouthful and put both in the bin, never again. I'll go to another shop and pay twice the price for a good white loaf
Negative reviews
What has happened to Aldi cleaning products, I’ve always bought their cleaning products and been very happy with their outcomes, now the dishwashing liquid requires a large amount to form suds and doesn’t clean the way it used to, the wipes no longer have the hard plastic lid and the new wipes have to be used quickly before the wipes go dry as the… Read more
sticking lid doesn’t stick and allows the wipes to dry out, same with the spray stain remover it releases a foam that is below par for removing stains, I have found this with a lot of the products I used to buy, because of the problems I have outlined I no longer frequent Aldi I now buy elsewhere, I no longer go up and down the middle aisle never leaving without a purchase “ I or my family can do without”
I purchased a “Health &Vitality” lamb hot pot I followed the instructions. What came out of the dish was mash. I rarely complain but this lamb hot pot was rubbish. No lamb just mash. Sorry Aldi this was not up to Standard. Show details
COORPAROO SQUARE, Brisbane, Queensland. Do no go to Aldi in CS as there is a psycho 'check out chick' (coc) who abuses customers. I saw her abuse an elderly person who wanted a refund. The older person walked out without shopping and the refund. The coc walked off and would not serve the customer. Another staff did not help the customer who was visibly upset.
Recent reviews
Time between 5.30 - 5.50. Place ALDI Quakers Hill NSW. Only two checkouts were open and haven't open any self service checkouts. There were long ques ( more than 30 people were there. Even requested for opening self service checkouts, a supervise lady shouted they haven't staff. Don E. Show details
I have been shopping for years at Aldi Baulkham Hills. Earlier this year self-service check outs were installed but these were closed off during my past three visits. Only one staff member was on the only checkout with a long queue of people waiting to be served. No other staff member was present in the store. This is very poor customer service… Read more
and this procedure is obviously done to save staff costs! I won’t shop at this Aldi store again! Also the quality of meat and vegetables has dropped!
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