Great little drill
Seems to be made really well and has a lot of features.. Drill, screwdriver and Hammer settings. ALos has a light. Nice size and balance and is also 2 speeds. For the price and with a 5 year warranty you can't go wrong for $50
Purchased in at ALDI for $49.99.
Failed after 10 minutes light use
Ferrex policies on service do only one good thing: they convince you never to buy their products ever again, and by extension Aldi products, because Aldi management know full well how diabolical Ferrex are to deal with. SHAME ON ALDI MANAGEMENT for looking the other way & taking your hard earned $. I'm done with them.
Purchased in at ALDI for $79.
Chuck faulty within warranty but terrible warranty process
Chuck stopped tightening. After several emails back and forth and videos to show Chuck not working, was told to post it (Standard post!) at my own risk. Will only reimburse postage cost if not deemed Manufacturer's fault. On a $50 item I would be carrying all the risk of just about the same money in postage spent trying to get the item fixed. Also, standard post has no tracking so additional risk there too. Not worth it! I'll try to fix it myself. 3 year warranty means nothing unless it is a mayor fault.
Purchased in at Aldi Tweed Heads South for $49.99.
Spare battery similar to another review would not charge up when I came to use it some months later. After disassembly, I found electronic circuitry connected to various cell groups. Some of the cells had become out of step requiring individual charging. Now OK, but that would be beyond the average customer. The drill has performed very well for 4.5 years with only a recent chuck seizure that has been freed although I broke the chuck retaining machine screw (M6 x 16mm LH CSK) in the process. The chuck has been used with drill bits from <1mm to 13mm, impact & diamond core drill bits.
Purchased in at ALDI for $89.99.
Rubbish quality, horrible customer service
Its been 4 months now, I have been trying get a replacement drill charger for FERREX drill.
Here is my horrible customer service experience:
Drill came with a dead charger, I spoke to Aldi, they advised me to talk to Ferrex customer service. Spoke to Ferrex customer service they asked me pictures etc. Sent pictures, they told me to post the charger and batteries at my own expense, paid $12.50 from my pocket (haven't been reimbursed in last three months). Waited for almost one month with no reply to my emails from them, finally they came with...wrong conclusion they said battery is faulty instead of charger. They shipped me a battery with old charger, when I connect the charger won't charge. Spoke to them again, they were grumpy and they told me they told me to cut the charger cord, peal of stickers and send them pictures. I followed their instructions. Its been two more since then I have not received a charger. Their customer rep named [Name Removed] white, responds after weeks to emails and she says we don't have chargers in stock! Aldi still sells these drill. In total I have wasted 4 months, too many emails, wasted money on their rubbish product and postage and time etc. I still don't have replacement charger. I now say no to ALDI special buys to my friends.
Purchased in at ALDI for $30.
Warranty issues ?????
I just purchased this drill but have not used it yet. Hopefully my drill is problem free.
But this post is about warranty with Aldi which people seem to have issues with.
I have had 2 occasions where an Aldi tool crapped itself. I took the tool & receipt to the Aldi store i purchased it from (not that the store matters probably) and they refunded me the purchase price immediately.
No drama at all.
Unfortunately, if you do have a problem, it is often not possible to get an exchange as they are all sold, so a refund is it.
Aldi's warranty is honored as far as i am concerned.
After 3rd use the total chuck housing has fallen out while drilling a 5mm hole into pine timber . Also bought previous model and been waiting for warranty replacement for over 4 months Don’t waste your money
Purchased in for $50.
Works for small jobs around the house
Does small jobs around the house. I wouldn't recommend it for working purposes but it is useful for small home jobs. I probably wouldn't buy again if I had the option.
The trigger keeps going off and on so I don't get the full capacity of the drills strength because it's not continuous.
Purchased in at ALDI for $150.
Good drill for the infrequent handyman jobs
Good weight distribution. Comes with charger and two batteries. Good instruction book. Comes supplied with a few attachments which are of dubious quality. It has a good range of torque settings, two drill speeds and a simple drilling only setting. No impact drilling is possible. So far, this drill has worked reasonably well and has done what I required it to do, which wasn't anything too difficult. I have my doubts about it's torque ability though. Attaching the belt hook was a bit confusing though. The chuck size is 11 mm (I think) so it won't...take large drill bits. It comes with a three year warranty, but I have to wonder if it would be worth the hassle of trying to use it given what I paid for the drill. If I get a few years use out of this then I will be happy. However I have noticed that when I recharge the batteries, they never seem to show a full charge on the inbuilt charge display, despite being left on the charger overnight.
Purchased in at Aldi for $55.
Delaying Warranty replacement for over 5 months and eventually forcing me to return the kit.
Over time I bought into a whole range of Aldi battery operated tools that work with the 20V Li-ion batteries including Gardening tools and tyre inflating pump etc with the assumption that the paid price includes a proper warranty that can actually be exercised within a reasonable time frame.
So I bought a brushless Workzone 20v drill and impact driver kit with 2 batteries which was before Aldi rebranded its private label from Workzone with Ferrex. Unfortunately the drill was faulty which they accepted upon return. Since I was hap...py with the impact driver I issued a warranty claim ( 3yr warranty) within 2 weeks from purchase for just the drill to get that replaced/fixed. Ever since I've been waiting and initaite contact once a month enquiring about the status just to get a meaningless excuse. Eventually on the second weekend of April they had special buys for a similar drill branded as Ferrex! It might have a different model no#, a different brand, a different color but it is the closest substitute product of same value and user experience. Since there was still no update on my faulty drill I asked them to hand out a Ferrex drill. Aldi support: "I would like to inform you that your WORKZONE TITANIUM 20V Brushless Drill & Impact Driver cannot be replaced with the FERREX 20V Brushless Drill Kit as they are different products. They both use the same battery, but they are two different drill brands. I sincerely apologise for any inconvenience. " I am still struggling to understand why would Aldi not just throw me a brushless drill they have in stock instead of making a big fuss about sticking to the exact (discontinued) model and attempt to back out from taking responsibility for their poor quality control for selling a faulty item and replace it within a reasonable time fraim.
Purchased in at ALDI for $200.
I bought a Workzone titanium 24v lithium ion cordless drill with hammer action about 18 months ago from ALDI. It came with 2 batteries. I have been using the drill infrequently on the first battery. Recently I endeavoured to use the second battery. This battery would charge for one to two minutes then would indicate that it was fully charged. When installed in the drill it would operate for only 30 seconds. Whilst I only wanted a replacement battery under warranty, I have been advised that this is a discontinued item.
Purchased in .
Cheap but good value - you get a bit more than you pay for.
This is for the black skin - brushless drill [no hammer feature]
Recently bought an Aldi / workzone 20v cordless brushless drill.
Yep....I already have too many drills but I couldn't pass up the Aldi clearance bin.
This drill works with the 20v batteries sold by Aldi.
Installing and removing the battery is pretty easy.
My preference is to use at least the 4AmpHour battery with the digital power level display. While this is a bit heavier than the 1.5ah battery, it provides significantly more work time.
It has a keyless chuck, this works OK.
The soft button forward/ reverse is something different. I haven't really challenged the drill to determine its durability....
Purchased in at ALDI for $49.
Ferrex Impact dril
The drill is certainly only 3rd class, to say the least. You get what you pay for surely is here very appropriate. The chuck failed in many instances and very often it fails on "overload" hey...even while one is drilling a 6 mm hole in a steel plate?
Purchased in for $80.
Worked fine for a week
Worked fine for a week with very lite use and then the keyless chuck got stuck. After sales support is terrible. Making a warranty claim is far away too complicated. They ask you to take specific pictures, make movies, files cannot be bigger than 25mb otherwise they won't receive it. Then they ask you to break the metal prongs where the battery attaches and it just goes on. When you ask for clarifications, they don't reply back. It has been two weeks since I've opened the warranty claim and still no signs of getting a replacement.
Purchased in at ALDI for $80.
Dead after a few months. Failed design.
Bought this as my 2nd drill, so I didn't need to change bits (I've Makita drills).
The first use, the drill toppled forward & broke the drill bits.... then realized, the thing is poorly designed. Unbalanced. Front heavy. Broke several bits.
Need to put it down very carefully so it won't topple. Frustrating.
Last week, the thing stopped working. Dead. Swapped battery, it worked... Then died again. Did this several time (changing battery to revive the bloody thing).
Then, it died. Won't restart.
So returned it for refund today.
Yeaaa, get what I paid for ($80).... But didn't expect it to be so poorly designed and short life.
Questions & Answers
How do I go about purchasing a 24V lithium-ion Hammer battery charger for the Workzone titanium cordless Hammer Drill.
How do I charge my 16v battery
Can I buy a battery charger for this drill
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|RPM (speed)||1,400 RPM|
|Special Buy Dates|
|Manufacturer Warranty||5 year(s)|
|Replaced by||ALDI Ferrex 20V Brushless Hammer Drill Kit (Jan, Apr, Sep 2021)|
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