ALDI Stirling 7.5kg XQG75-F1128BW (Dec 2013, Feb 2014)

Great washing machine. Awesome warranty offered – We purchased from aldi. Great machine. Large enough for our family of four. Quick wash cycle works well and I find it easy to use. I had a small issue with the machine and it was repaired in my home in a timely manner and fixed well. Price was great at $499. I would recommend this machine. Excellent A+++

Rubbish – Cheap yes but try and get it fixed when it breaks down that's when they palm you off. Error E62 RRR Never heard of that, must be technical. No hot water and over 2 hours to do a wash. Worked fine until about 4 months out of warranty. Not worth fixing even if I could find out what was wrong with it

Hardly German Quality – A terrible disappointment! Yes it was cheap, and that is about it. It does not wash clothes properly and even on longer cycles, clothes do not look washed at all. Clearly misrepresentation of product. It sells as a washing machine, and performs as a water and power waster. I would have expected more from Aldi as their food is good, but their white goods sometimes miss the mark. This one certainly did. Just a hassle to try to return it again as it is a large object and the service for Stirling white goods is appalling! There is no after sales service. The company is called Tempo and they offer little to no assistance at all.

waste of money – i bought this washing machine and from the start it was noisy ( you can hear it a few houses away with all my house locked up) it sounded like a machine gun and thats no exaggeration! then it kept pouring water all over my floors with every wash, i called the warrenty company and they sent a repair man who said the job was too big for him as the inside drum had shaved a whole in the barrel that holds the water, after 4 weeks of hearing nothing more, i called the company again to ask how long they expect a household to live without a washing machine for especially having 4 kids! they then said they were trying to source parts from the manufacturer, after another week of no word from them i called again, only to be told, i had to take the washing machine back to aldi for a full refund! i only owned this machine for just over 2 years, luckily, it was covered by a 3 year warrenty...

No after sales service! – My machine is not holding the softener back until last rinsing cycle. Softener disappears with first washing cycle. Tempo, a contractor to ALDI should handle after sales and warranty issues. After explaining my problem Tempo declared this as a NONE fault and as a normal behavior of this particular machine. ALDI customer service is repeating this unprofessional diagnose after I complained the unprofessional behavior of Tempo.

End of story for ALDI but not for me.

I logged now a complaint with NSW Fair Trading.

I will never buy anything of value from ALDI again!