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72 reviews
Steve G
Steve G NSW 6 posts
 

Had a fence and a large gate put in. The fence is OK, however, the gate started sagging almost immediately. The gate cost close to $2000 so wasn't cheap. It's been poorly put together and obviously hasn't been installed strong enough to bear it's weight. Twice I have been told that they have organised someone to come and fix it and each time no-one arrives. Very irritating, very unprofessional.

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MAH
MAH
 

These guys did a fence for us many years ago, there whole "40 year guarantee" is false. The owner was fast talking and the labourer paid poor attention after I gave a specific instruction to avoid an area- trashing it. The fence itself was poor, whilst initially it seemed fine, it began to buckle, curve and rot within a couple of years. I can only… Read more

assume they did not used treated timber and the timber quality itself was poor as a main post began to twist. I am quite frankly, surprised they are still operating and would not recommend them. I used another more reliable company for another installation of timber fencing, and they are far superior in their workmanship and have stood the test of time.

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Margaret M
Margaret M VIC 3 posts
   Verified

I am not only disappointed with the fence but also with the complete lack of follow up customer service. I tried twice to get someone from the company to come out to seethe issues I had with the job. They seemed very professional & accommodating over the phone but nothing happened so I gave up. I was drawing their attention to the fact that some… Read more

of the palings were warped & some were not actually nailed to the crossbeam. I was told some warping was natural however no one was interested in following up properly. I could not on any account recommend this company

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Wal
Wal NSW 2 posts
 

Rip off Fencing company – Don't anyone ever use this company to build their fence or retaining wall with this company? I live in Sydney but own a property in Brisbane and was asked by the neighbor to fix a retaining wall that was on a lean - I requested my Managing Agent to arrange the repair The retaining wall is 3.5metres long and 8mm high - Amazing Fences charged me $3216 - This is an absolute rip-off the cost should have been no more then $1000

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Michael Y.
Michael Y. NSW 9 posts
 

Excellent job on fence replacement – We had Amazing Fencing quote on replacing an 11 metre section of wooden fencing with Colourbond at a new hight of 2.4 metres for added privacy. From start to finish they did an excellent job. The quote was very reasonable and the job that Ryan did was perfect. The fence is straight and plumb and looks fantastic. Onsite Ryan was careful and… Read more

professional and knocked it over in half a day. I notice some on this site complaining about communication ... you are not dealing with a large multi-national company so understand that - communication to us was fine. Very happy with the end result and would recommend them based on our experience.

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Bobby
Bobby
 

Absolute rubbish worst company out – They treat contractors like rubbish sent out damaged rusty and marked material then blamed client as the contractor was in hospital for few days with illness Said it sweated . Also no lift on truck materialtare slid off causing further damage . Do not answer phones leaving contractor no choice in using poor material never have I seen such poorly… Read more

painted and Manufacturing of material . Posts and rails are not protected come touching each other on stack has stains from packing forged into paint and minimal result was offered to client beware of there scams as I can honestly say this pack was old or second hand as I seen it at yard previous day out in weather

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Rob935
Rob935 5 posts
 

Amazing Fencing have no idea how to build a fence properly. Shoddy work – Hire some Dodgy Gypsy workers as they will do a better job. After approximately two years the supporting posts of the fence started to rot. This appeared to be because no concrete was used in the post holes. The neighbours contacted Amazing Fences to have them fix the fence. When the fencer turned up he said that he was going to insert a couple of… Read more

steel posts in between the main rotted wood posts. I pointed out the rest of the rotting posts and said that installing steel posts may not be a solution as the structural integrity of the fence is threatened. The fencer had a look at the rest of the posts and agreed to speak to John, his boss. The fencer took photos of the rotting posts and returned to his office to discuss it with his boss. After a few months, I called [name removed] and he said that I refused to have the steel posts installed. I said that I didn't refuse, I said that installing steel posts between the main posts may not be a solution as the rest of the posts rot which will then weaken the rest of the fence. I called [name removed] several times and his attitude was that because I refused the dodgy non-workmanlike fix he's not interested in fixing his bad work. He was very rude and seemed to talk down at anyone who called him. Another six months passed which resulted in the rest of the main posts just sitting on the ground, rotted until the fence leaned further then fell over. We did have star pickets supporting the fence but the first decent wind blew the whole fence down.

Positive reviews

Jansson D.
Jansson D.
 

110% great management staff everyone good to deal with prompt – Excellent don't know who everyone has been dealing with maybe new staff? My experience was great.no problems J.Douglas

Jo D
Jo D
 

An amazing fence by Amazing Fencing – We are very happy with the new fence that Amazing Fencing installed. It was a complex job and the installers took the time to understand what we needed. They were professional, flexible and courteous, and punctual. Thank you!

ZIGGY P.
ZIGGY P. Victoria 2 posts
 

Amazing ... literally! – AMAZING FENCING I have had the pleasure of doing business with ‘Amazing Fences’ over the past several months and cannot speak highly enough about this company. My job, to have my dangerously wobbly back fence replaced. This job was stymied at every turn by the Body Corporate I belong to and the Manager of Amazing Fences, Tony Davis, of his own… Read more

volition, acted on my behalf, contacting the Body Corporate on several occasions to push them to get on with doing their job in order to do mine; to have my fence replaced. I was treated as though I was a special member of the family, not just by the Manager but by his secretarial and labour staff also. I have never received such incredible, caring and professional attention from any company, ever. If you need a quote and kind, efficient, professional work done on any fencing job you may need, I would recommend you look no further than this business whose name is so entirely appropriate ... 'Amazing.'

Negative reviews

Roger B.
Roger B. VIC
 

The workmanship is a very good standard but the quality of the wood pailings is poor. Holes are opening up and the pailings are bowing, and the fence is only 2.5 years old. Gaps are appearing between pailings. They are good at putting up a fence, but buy the pailings yourself at your local timber yard.

Paul
Paul 14 posts
 

Not interested in customer service – I think the reviews tell the story of how bad this company is. Everything is too difficult for them.

JustwantwhatIpaidfor
JustwantwhatIpaidfor 2 posts
 

Amazing Fences - poor workmanship and customer service – Had my fences changed over by Amazing Fences, Thought everything was fine. Was annoyed they screwed to my house and covered the down pipe but nothing I could do as this was done while I was at work. This was March 2024. Fence seemed fine, we painted fence. Unfortunately we have discovered they put the base plinth on the gutter going into the… Read more

drain, this appears to have pushed the diagonal section of downpipes down causing a 1cm gap between the straight downpipe and the diagonal into the gutter, during the last downpour I noticed there was copious quantities of water spewing out of our drainpipe into the backyard. Not happy with the response or inaction of the company. Do not recommend at all. They claim I should have noticed before if it was them. Nothing else is touching the downpipes and they covered it up so hard to see/notice unless is is raining very hard. I don't usually go outside in downpour and work so not always home.. They have their money they are fine with the shortcuts (why would you cover a downpipes or screw to a house? ) and poor quality workmanship. They didn't even screw some of the fence rails to the posts so the fence is left flapping- discovered after this incident when we took a good look at the job. I cannot recommend Amazing Fences and advise you use another reputable company. You are rolling the dice if you use these guys. Very disappointed by this whole experience.

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Recent reviews

Darcy
Darcy QLD
 

Really smooth process – I had a colorbond fence put in and I am very happy with how it turned out. I would recommend to others.

Tim
Tim NSW 3 posts
 

All promise, no delivery – Finding a reputable fencing provider has proven to be a challenge and I was initially happy with the response from Amazing Fencing. Friendly staff, efficient quote and a willingness to negotiate on price. But that all changed once a deposit was paid - no follow up, misleading communication, subsequent denial of what was stated during a phone call,… Read more

inability to commit to a date for the job with reasonable notice and no acknowledgement or apology when I expressed my dissatisfaction. Certainly not recommended.

MHN
MHN
 

EXPER – Will never use them again. Poor workmanship using inexperienced sub-contractors who does not have the right tools.

Peter G.
Peter G. QLD
 

Amazingly Shoddy Fencing – I cannot comment on Colorbond fencing but treated pine quotes beware! Poor quality timber, outsourced labour and shoddy, warped result that the only solution would be tear down and redo with someone else local and reputable. Cheap quote is what drew me in and I look at the results every day!

Rob H
Rob H 5 posts
 

Still Waiting for Their Quote – Had a chance meeting with Tony (their quoting guy) on the golf course a few weeks ago. Found out he worked for Amazing Fencing and arranged for him to come around to do a quote. Followed him up a week later after not hearing from him and he said he would have something for me within a couple of days. Nearly 3 weeks later still nothing. Gee, it… Read more

must be great to have so much business that you don't need to bother to provide a quote or, if you don't want the job, to say, "sorry, go find someone else"! Hopefully their work isn't reflective of this type of short-term thinking!

Tony M
Tony M QLD 26 posts
 

Everything but amazing! – My daughter has been waiting for 4 months to get a fence constructed by these muppets. Totally disorganised as well as poor communication. Customer service is non existent.

Project
Project 8 posts
 

Amazing fence deliver a Amazing result! – We are surprisingly happy with what the CLINT delivered. He is a champion! A dedicated hard-working professional man, with great passion, attention to details and professionalism. The whole process was seamless , thanks for the whole team, Kerry, Tony and especially Clint. I am very happy with what the client delivered. Amazing fence Victoria delivers an amazing result!!

Jack
Jack QLD 7 posts
 

they dont want the job – guy arrived for a quote................. first thing he said was "youve got a lot of clearing to do" second thing he said was "my manager wants 600 clearance each side of the fence line to do install" seems they want the work on new estates where there are no trees or hedging or plants or anything they may stand on while installing. told the fella… Read more

hes just making difficulties out of quite simple things. he walked out.............. good riddance "unamazing fencing"

Jack
Jack 2 posts
 

Find another company – Poor quality of finished fence. The finished job had one post that was well out of vertical alignment, three panels were not adequately nailed, capping was out of alignment the top of the palings in some places. Also capping was not installed to follow a straight line on the downhill. There was apparently poor communication between the… Read more

contractors and office. The contractors rescheduled the start date at least three times at short notice. The office staff were helpful but did not seem to have good lines of communication with the contractors who were apparently self employed zero hours contractors. My experience was very different from the glowing reviews on their own website.

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Ladislao B.
Ladislao B. QLD 14 posts
 

Communication does not exist...still – Asked a quote of fencing work through their web system, got automated standard email back, nothing else ever... Their respect to the customers is zero, wondering how they can get work? Not Recommended

mike mathews
mike mathews NSW 2 posts
 

Communications non existent – We have a wood fence built in 2008 that after six years started to lean. I had one of their people visit who thought we required a quote to fix but not so. The person indicated the job was not done correctly but that was that. I have since sent three e mails to the company, not asking them to replace but fairly I think asking to meet us half way.… Read more

No response---silence. I suggest you don't believe their blurb on customer service on their web site---maybe they are talking about a different company??

Disappointed
Disappointed
 

Poorest service ever! – This company is completely unresponsive, my fence is not straight, I've been calling for months with excuse after excuse about why they haven't come out yet. I just want it fixed, I've emailed and phoned with no luck. They were late with installation and always have an excuse as to why they cannot come and repair the fault. Spare yourself the stress and go with someone else!

Oswald Rooster
Oswald Rooster QLD
 

Terrible – They really have no idea of customer service. They took a deposit and four weeks later they still haven’t given us a date. We have to keep chasing them. They haven’t contacted us once. They are not worth the risk.

Mark.
Mark.
 

Dont bother – Never called back to arrange site inspection for quote. Better off going elsewhere after reading all the negative reviews on here. Give them a wide berth and save the stress.

Debbie W.
Debbie W. QLD
 

Awesome job – He did a great job, showed up on time, tidied after himself and did a great job. Would highly recommend this company. They have done 3 jobs for me to date and will be doing a 4th soon.

Yee
Yee NSW 5 posts
 

Didn’t even call back – Called to get a quote and never even called me back. I’m glad I didn’t get called back given all the negative reviews! Surprisingly google reviews show 3.9 stars, anyways it’s a blessing I didn’t called.

Cat W
Cat W NSW
 

no response to enquiry – Made an online enquiry and received a nice response saying i would be contacted within a few days. It is now three weeks later and i have still had no response.

Julie S.
Julie S.
 

Never turn up no communication – Have been given several start dates No one show up I'm always chasing them Wished l would have read the reviews first They are not trustworthy I don't think they even care Buy Australian they say Well not if the service is this bad

Nkuri77
Nkuri77
 

Please dont contract with them. Dont – I was expecting them to do the right job unfortunately I was disappointed. They just build whatever they want. If you will decide to go with them, make sure that you are present otherwise you will regret. I am thinking to demolish what they have done and do it again. Please dont try them

Andrea
Andrea VIC 5 posts
 

Go Elsewhere – The timber was of a poor standard, have never seen timber like that before. The workmanship was also poor with regard to the installation of the posts. This seems to be a recurring theme in many of the other negative reviews and as such should be a cause for concern. I wish I had read the reviews prior.

Michael
Michael NSW 5 posts
 

Disappointed – The fence that was installed along the front of the property is now warped as the wooden posts were not put far enough into the ground to support the retaining timbers that were along the bottom of the color bond fence that was also attached to the color bond posts for the fence panels.

Peter G
Peter G QLD 6 posts
 

Amazing why these guys are still in business! – Quick to give a competitive quote but short on actual outcome and quality of work to say poor is being generous. It's been a year since a cap and lap treated pine fence has been installed and in that time the laps have shrunk so gaps now appear, caps have warped and splits opened up. To save money on their part only the absolute minimum overlap… Read more

was used on their part to just cover paling to paling resulting in gaps all over the place when the timber dried out. The contractor used was only one month on the job and previously a concretor, no experience to speak of with fencing and it showed. Management when complained to were not focused on getting best customer outcomes merely doing band aid repairs and promises. Their 40 year guarantee I would not count on. Luckily we withheld payment otherwise nothing I suspect would've been done. Deal with people that actually do the work not subbie out to contractors with little experience. It may cost you a bit more but you won't have years of looking at dodgy work!

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