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Aussie Fencing
Graham
- 2 reviews
- Verified customer
Great Service
I needed two powder coated steel tube posts, Aussie Fencing had them in stock at a fair price.
Great service from the girls on the phone, they were really helpful.
Pick up was easy and very well organised. Thanks Alannah.
The reviewer stated that an incentive was offered for this review
Gordon.Perth, WA
- 2 reviews
- Verified customer
Replacing existing pool fencing and gates
Great advice over the phone on what i needed great service at front desk and guy helped loading my trailer all friendly, and great price will definitely be back again. Gordon.
Great price and service
Bought some steel tubing over the phone.Went in next day and picked up straight away.
Great price and service, as well as easy to pick up in drive through yard with the product brought straight to my car.
The reviewer stated that an incentive was offered for this review
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PeterPerth, WA
- Verified customer
Dishonest
Would not replace a missing piece after having $3500 worth of fencing delivered. They claimed somebody might have stolen it off the pallet from the backyard. Not sure how far this kind of customer service will get you.
Bad form.
Customer service with a smile
It’s rare today that you receive any sort of customer service. My interaction today with Alannah and the staff was that rare occasion. Not only was she helpful and capable but the smile makes it even more enjoyable. Thank you for your help
Kate
- 3 reviews
- 3 likes
dishonest company
This company quoted us incorrectly and won’t take responsibility for their error, they also did not supply us with the correct items with a number of items missing Leaving us out of pocket. This occurred because they had 2 different people picking our order at different times and messed it up. We are currently having them investigated for fraud through our credit card company. Go elsewhere! Don’t risk it! There are plenty of other competitors with better service who care about their customers.
2 comments
May I make a suggestion that you leave a message stating who you are and the nature of your call, so I don't think you are a spam caller. I appreciate the fact that you did refund us in the end. Howev...
Read moreer, it is unfortunate that it took a poor review for you to take our complaint seriously.MarkPerth, WA
Changed quote after deposit
I Got a quote to replace 21m fencing from Aussie Fencing. After paying 50% deposit Aussie fencing then asked for more money. Consequently using another reputable company with some integrity.
2 comments
David F.Aussie Fencing
Hi Mark, sorry to hear that you are unhappy with our service. I have not been able to locate your Job in our system as there isn't enough information provided. If you can please contact the office on ...
Read more9242 3344 or email management@aussiefencing.com.au we can investigate your complaint further and hopefully resolve it for you. Here at Aussie Fencing, we pride ourselves on quality products and excellent customer service and look forward to working with you to resolve your complaint.I think that says it all David. If you can't find my job after all the emails to and from I am further concerned about your business.
Joan of InglewoodPerth, WA
Complete satisfaction
I required a small fencing and gate install in colourbond. Aussie Fencing explained it was too small for them but happily recommended Retro Trade Fencing.
Retro Trade Fencing were excellent on all levels from start to finish. Nothing was too much trouble. So, thank you Aussie Fencing for your recommendation to Retro Trade Fencing.
1 comment
David F.Aussie Fencing
Thanks Joan! We're glad Wayne was able to assist you on this occasion.
Yhana H.Perth, WA
Great service
Very helpful staff at Aussie fencing I got everything I needed for my gate. The staff in the office had amazing customer service very professional easy to deal with and good pricing.
1 comment
David F.Aussie Fencing
Hi Yhana, thanks for the feedback!
The reviewer stated that an incentive was offered for this review
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rogerPerth, WA
fencing review
awful job, expensive and will need to be repaired elsewhere. awful customer service. They never returned my phone calls and were rude. they shouldn't be in business. Do not use
1 comment
David F.Aussie Fencing
Hi Roger, sorry to hear that you are unhappy with our service. I have not been able to locate your Job in our system as there isn't enough information provided. If you can please contact the office on...
Read more 9242 3344 or email management@aussiefencing.com.au we can investigate your complaint further and hopefully resolve it for you. Here at Aussie Fencing, we pride ourselves on quality products and excellent customer service and look forward to working with you to resolve your complaint.Paul.MPerth, WA
- Verified customer
Outstanding Outfit!!
Im a patio installer and came across Aussie Fencing on Gumtree and after i experienced there friendly helpful service combined with quality material at a very cheap price compared to there competitors I havn't looked back. Wether your a tradie or just doing bit of DIY work around the home I highly recommend paying these guys a visit.
cheers
Paul's Patios and Roofing.
1 comment
David F.Aussie Fencing
Hi Paul, appreciate the feedback.
The reviewer stated that an incentive was offered for this review
TelSouth East Queensland, QLD
- 2 reviews
Great job!!
Just had our back fence replaced at Pacific Pines.
Steve gets back to you promptly with the quote.
Great communicator and job well done as well.
Pricing is very reasonable and would highly recommend Aussie Fencing.
ssuzakiPerth, WA
Great staff and service
I went in to get only a few items for my daughters cubby house. They did not even care that I was not a trade person nor I only bought a small amount. Alannah helped me with my inquiry and was very friendly. There is a coffee machine there for customers and they also serve toasties which is an added bonus. I ws very happy with the service I got and.
The reviewer stated that an incentive was offered for this review
Awesome job!
From first contact to job completed, it was a seamless experience and at a great price. Our special thanks goes to Olivia (Office), Peter (estimator) & especially Wayne (installer). We recommend Aussie Fencing!
Timperth
- Verified customer
Fantastic service
I went in got served by alana she was super helpful even offered me a toasted sandwich at 7am
I will definitely return to aussie fencing because it's a good place
Find out how Aussie Fencing compares to other Fencing Companies
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Ryan FAU
- Verified customer
Faultless
Helpful advice over the phone, prompt service at the place. Very food prices too. Their quick set cement is cheaper than bunnings.
zoeperth
Very satisfied
Michelle was our installation coordinator and was always on hand to help out, especially when our need for fencing became urgent. Simon (I think), the installer worked tirelessly, professionally, pleasantly (in 37 degree heat) and did a top notch job for us that we'll appreciate for many years to come. We would definitely use Aussie Fencing again, they proved to be the most competitive and also a very pleasant team to deal with. Thank you!
Perfect customer service!
From receiving a prompt quote after a phone call to Aussie Fencing, their customer service throughout the process right through to delivery was excellent! Ordering, payment and even the delivery guy coming all the way out to whoop whoop was just great! Thanks and keep it up!
Harsh truthPerth
- 2 reviews
- Verified customer
Don't waste your time.
This company called me up made a booking and then the day before the actual booking they sms me and said they couldn't make it and had to change it for a day that was 11 days after the original booking after already waiting a week for this booking. It is just sad I wouldn't bother wasting your time with this company..
2 comments
David F.Aussie Fencing
We are sorry to hear that your experience with us wasn't satisfactory on this occasion. At Aussie Fencing we pride ourselves on having affordable products coupled with excellent customer service so it...
Read more's quite upsetting to hear that we failed in this instance. I've been investigating your booking on my end and have tried to contact you by phone without success over the past few days, I will continue attempts to contact you to discuss the outcome of my investigation.It's funny now that I did something that they have the time for me. To little to late.
- Verified customer
Excellent service, very good staff, and products
I contacted many fencing companies to do my backyard fence. Aussie fencing was the most cooperative and precise about their work and installation. The outcome is simply Great. Thank you Aussie fencing.
Questions & Answers
Mario Almarioasked
We need quotation to replace existing retaining wall and fence.
1 answer
David F.Aussie Fencing
Hello Mario,
You can call us during business hours on 92423344 to arrange a quote.
Maree Easked
We have a treated pine lap fence that now requires some repairs as our olive trees have displaced some of it.
We need some bolts to be used instead of nails. Do you do this type of work?
Maree
1 answer
David F.Aussie Fencing
Hello Maree,
If you would like to give us a call on (08)92423344 and press 2 to speak to our installations team we will be able to put you in contact with a contractor that can help you get the repairs done.
Regards
Aussie Fencing Team
George0609asked
How do I get a quote from Aussie Fencing?
1 answer
David F.Aussie Fencing
Hello George,
You can contact us on 92423344 or email our sales team at: sales@aussiefencing.com
Alternatively supply us your contact details on here and we can email or phone you.
Our staff will book you in for a free quote and we can take it from there.
Regards
Aussie Fencing
112 Hector St West, Osborne Park
Ph (08) 9242 3344 Open Mon – Fri: 7am - 5pm Sat: 8am - 12pm
www.aussiefencing.com.au
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David F.Aussie Fencing
Hi Kate, sorry to hear that you are unhappy with our service. We have tried to call you on a number of occasions to discuss your complaint however we have not been able to get in touch with you. If yo...
Read moreu can please contact the office on 9242 3344 we can investigate your complaint further and hopefully resolve it for you. Here at Aussie Fencing, we pride ourselves on quality products and excellent customer service and look forward to working with you to resolve your complaint.