Up to 200,000 bonus Membership Points on offer (see Details)
No pre-set spending limit
Card is made of metal
2.25 Membership Rewards points per $1 spent
$1,450 Annual Fee
Minimum required income of $100,000
|Category||Frequent Flyer & Travel Credit Cards and Rewards Credit Cards|
|Card Type||American Express|
|Benefits||Complimentary Travel Insurance, Sign-Up Bonus Points Offer and Travel Credit|
|Additional Cardholder Fee||$0 p.a.|
|Rewards Program||American Express Membership Rewards|
|Points Earn Rate||2.25 points per $1|
There is no cap on earn rate.
|Contactless Payments||Apple Pay, Fitbit Pay, Google Pay and Samsung Pay|
|Rates & Fees|
|Late Payment Fee||$6|
|Annual Fee||$1,450 p.a.|
|Foreign Transaction Fee||3%|
|Overseas ATM Withdrawal Fee||$1|
|Interest Free Period||44 days|
Receive 150,000 Membership Rewards points when you spend $3,000 in the first 3 months, plus an addition 50,000 points in Year 2 upon fee renewal.
AFR removed after 6 months
As an Amex Platinum cardholders for over a decade I have been stunned by the conduct of Amex
Paid my $1450 fee in Dec 2020 after much thought as Covid obviously impacted on the travel benefits of this expensive card
AFR digital subscription was the plus and I paid for the card
Last week I received an email which stated the AFR subscription will no longer be available and finish 30 June 2021
I paid in good faith and regard this action as bordering on false and misleading conduct
Australian Banks and others were slammed during Royal Commission f...
Card is great. Insurance from Chubb is worthless.
American Express are great and the features of the card are fantastic. The travel insurance from Chubb is a joke though. I had to make a claim against the policy and even Amex were stunned by their Houdini-like antics to get out of their responsibility.
Travel Credit that expires 31st March 2021?? Of course! Amex is a joke! Take your money with offers then don't honour your $450 yearly fee! Of course no one wants to use Amex!! No Integrity!
Waste of Money AVOID at all costs. Pathetic service.
Absolutely ABYSMAL service. All off shore one person not capable of addressing issues. Poorly trained staff. Enquiry Passed on & on from one to another.
AMEX cards are Rarely accepted by vendors and they charge extra to use. Which more than offsets THE points benefits.
Points system is a SCAM, they charge an annual fee on top of the card fee. Points are pretty much worthless.
It would appear they sell your data.
Pleanty of card providers out there. AMEX days are numbered.
AVOID AT ALL COSTS
Benefits not worth the expensive annual fee
Bad benefits for the amount of annual fee you have to pay ($1450). Annual fee went from $1200 to $1450 but the overall benefit you get has gone down down down. Before it was 1 to 1 Qantas point but now it is 2 to 1 Qantas point. That's alot! When I contacted Amex, they just bombard me with all the benefits the card gives (which I don't use or can't use). At the current Covid-19 locked away world, I can't use my hotel stay, airport lounges, travel credits etc. The customer service just don't care about making it more rewarding for the existing m...ember at the current Covid-19 world. They just keep replying that we have all these benefits - which we can't use. And, keep saying they understand what I am saying but unwilling to reduce annual fee or consider 1 to 1 Qantas point transfer. I am planning to cancel this stupid card. Not worth it at all.
The benefits are good in theory
I ordered this card as the travel and hotel benefits were appealing (in theory). I was drawn to the HOTELS & RESORTS benefit so within an hour or getting the card, I went online to book a hotel stay. I found that for the vast majority of hotels, the HOTELS & RESORTS rate was between 20%-30% more expensive than any advertised rate. I spent an hour checking hotels around the world and the same inflated rates were showing. I couldn’t even see that rate until I got the card so I couldn’t compare rates before applying. I called the platinum concierg...e and was told this was standard practice. Paying more for a service in turn voids the supposed $700 benefits as you are paying more out of pocket. I in turn cancelled the card as what is the point of paying an annual $1450 fee if you have to pay a higher premium to get the benefits.
Shocking service with Amex travel actually provide by Expedia!!
Utterly shocking service from Amex travel which is used as a key benefit for signing up for this card! Booked a hotel in Byron Bay at a boutique hotel for a specific poolside studio and on arrival was told the booking had actually been done through Expedia who had on sold a cheaper room at two thirds of the rate I had paid which was nowhere near the quality of the room I had booked. Rude and obnoxious service from Amex travel who blamed their 'supplier' Expedia who refused to sort it out or provide any form of refund. After several calls they f...inally offered us a room in another hotel which again was nowhere near the standard and price of the room I had originally booked and paid for via their travel portal. Utterly shocking for such an expensive annual fee card! If you are looking to take out this card for travel bookings then avoid like the plague!!!
Bye Bye !!
Because Amex declined my chargeback request for outstanding monies that my travel agent refused to refund on a trip my wife & i couldn't take this year ..They've just lost a customer who spends 50K a year on his platinum.
How dumb can some companies be !!!
This card is fantastic
The customer service on this card is excellent. Any time you need to contact the call centre they are knowledgeable and helpful. The annual fee is on the high side but worth it for the savings in travel insurances and extended warranties.
If you travel a lot its a fantastic card to have.
It's expensive but if you travel a lot you get your annual fee back and more. The best thing about it is the fantastic Chubb travel insurance which is amazing! I recently had a trip to Europe which turned out to be an insurance nightmare from lost luggage to a smashed iPhone and the multitude of issues that arose as a result of the COVID19 disaster which took place in the middle of the trip. The complimentary platinum insurance which comes with the card paid out everything, including the unexpected repatriation costs to Australia. I hear a lot ...of travel insurance companies aren't doing the right thing but I can't fault this one. If you know someone with a platinum card they can send you a link which will start you with 90,000 points and they get another 30,000 which is pretty good too. I've been a member for about 10 years.
pathetic customer service.
Their customer service is essentially non existent.
Don't fool yourself to think the travel insurance is helpful.
I see absolutely no value in any product provided by AMEX and will gladly not be using them in the future.
Three times the annual fee of the same card in America
Company is ripping Australians off charging $1450, vs $550 for exactly the same thing (actually technically we get less, being less offers etc we can use) so that is almost 3 times the annual fee for less beniefts.
Again another company ripping Australians off.
DO NOT USE!
Please believe me that you will be worse off as a business using this card! I would give 0 stars if I could! They increase and decrease limits without advising you, continually ask for business turnover updates, charge absolutely ludicrous fees if you're two days late in paying (when I was overseas) - the worst banking experience I have ever encountered! DO NOT JOIN - BELIEVE ME!!
Great looking Card,
Beautiful Heavy Card. Expensive yearly fees, however the benefits of having the card pay off, especially if you travel a lot.
Downfall is the inability and complexity of trying to enrol in the rewards programs that are offered. Lots of glitches with AMEX being able to connect with the hotel providers, AFR and others.
Platinum customer service is sadly not very helpful either! you get promised call backs and follow ups regarding issues and they hardly follow up, so be prepared for the run around like you do with any other corporate provider
Expensive but if you use the benefits its good
If you stay at mid-tier to luxury places and you often stay at these (with your own money), then this card is great. It gives you access to a number of hotel frequent traveller membership groups at 'Gold' level.
Also if you transact a lot its worth it for the frequent flyer points.
Also I made an error when setting up the direct debit and I didnt realise but my bill was overdue by 14 days. It doesnt look like I was charged any penalties, but the concierge did say if I was charged penalties they would look to reverse it in light of the honest mistake.
I'm only a new Platimum Card holder, so far I must say I'm pleased. Customer service is way way more professional than Visa/Mastercard and I think AMEX Credit Card too.
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