2AMP Superannuation

AMP Superannuation

 Verified
2AMP Superannuation
1.2

278 reviews

PositivevsNegative
4% · 10268 · 96%

Transparency
1.2
Customer Service
1.2
Insurance Options
1.3
Income Protection
1.3
Rates and Fees
1.2

Reviews

278 reviews
sendmailtoroslyn
sendmailtoroslyn
 
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Francesca B.
Francesca B.
 

TERRIBLE DO NOT JOIN

When I started working at 16 this is the fund my employer signed me up for. Now I can’t get them to transfer my balance to my nominated account after going through the ATO, my new superfund and AMP several times. They are useless and don’t respond. Go anywhere else.
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Jenny c
Jenny c
 

Stay far away from this mob. They are unsafe

I would give them no stars if this site allowed me to. If Anastasia or margarita answer the phone just hang up instantly. The both have very little to zero people or customer service skills. They will promise to ring you back and never do. They won’t ever give you updates they just constantly advise “oh I can’t give you an answer it’s with payments team”. Anastasia is by far the worst customer service consultant I have ever come across in my life. Answers the phone and constantly talks down to people. My advice- take your money and put it with someone that actually cares because they don’t
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graham
grahamSouth East Queensland, QLD3 posts
 

Change from north amp

After 3 months away from north with another super fund my super has returned more than 3 years with north. If you are with North and unhappy I strongly encourage you to switch as there are far greater returns and service
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Judy
Judy3 posts
 

Approved but still no pay out 2 yrs on

My father passed 2 yrs ago on Jan 8 and I have just found out that still to this day it is AMP North who have not finalised his pay out yet all other parties involved have and so his will remains unfinalised sitting in limbo.
Thankfully most of his beneficiaries are financially able to continue however, I would not recommend them to anyone who may leave a dependant behind. I am so glad that in this instance only, that my mother is not around waiting, trying to survive in the mean time as closure is just a joke to AMP
The amount of negative reviews suggests this company is not worth investing a dime in to, so be weary before investing and consider those loved ones you are investing for. Is this worth it?
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Amelia
AmeliaSydney, NSW
 
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GJO
GJOSouth East Queensland, QLD3 posts
 
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Zsolt V.
Zsolt V.Greater Melbourne (Inner), VIC
 

misleading and arrogant

they have mislead me with insurances and not informed me with compassion super release and all together lost over 40k. They dont communicate with you at all and the typical "dont care, just pay" approach
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Vern & Cheryl J.
Vern & Cheryl J.South East Queensland, QLD6 posts
 
Vern & Cheryl J.
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kelliec
kelliecGreater Melbourne (Outer), VIC3 posts
 

Avoid avoid avoid

Last financial year i ended up with less than 500 extra on my balance. Basically everything my employer contributed was lost to poor investments. Switched to a new super fund and made more in less than a year than any period of time with AMP
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Hi there, thanks for reaching out. We'd appreciate the opportunity to look into this for you. Can you send us a direct message so that we can get a few details from you? Thanks, Alice.

grechy8
grechy8Sydney, NSW5 posts
 
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Olivia
Olivia2 posts
 
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Tom
TomWide Bay-Burnett, QLD
 
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Jasmine
JasmineGreater Melbourne (Inner), VIC2 posts
 

Roll over

So I had requested them to roll over my superfunds to my SMSF fund about 6 months back and am continuously chasing them to roll over the funds but no luck. The roll over was initiated by ATO and ATO has given them all my proof of documents and yet they keep on saying that they want certified copies of my drivers license and a bank statement which they have no business asking for. I have checked that with ATO also and they also said that there is no requirement but yet this fund is using delay tactics not to release my funds and harass a customer on purpose to frustrate them. Pathetic
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VDD
VDDHobart, TAS3 posts
 

Apalling

After 14 months of stalling, receive a death benefit payment from deceased estate - but no accompanying statement? (a) payment woefully short of my fathers account balance he worked all his life for and (b) illegal. After 4 phone calls/lawyer contact and told we would receive statement in timeframes between 48 hours and 2 minutes, been waiting a month for statement showing calculation of benefit. How hard is it? Guessing they don’t want us to see how much our father has been penalised whilst dead. AMPs own policy is death benefit is balance of account. Ever heard of closure? Disgusting company.
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Questions & Answers

James Atkinson
James Atkinson

I requested a rollover from AMP to UniSuper (again) in February 2023. No information sent to me by AMP, no confirmation, nothing. Really disappointing after 2 decades with AMP.

When am I likely to see this resolved and some kind of confirmation sent?

Jasmine
Jasmine  

They are pathetic. They just know how to take your money and then trouble you on purpose to frustrate you to retain your money on one excuse or other. Similar experience

volcano
volcano  

You will eventually get it. All you need do is draw attention to these crooks who should be locked up. Start with current affairs to gain attention. Amazing how fast you will get results.

Denise Thorneycroft
Denise Thorneycroft

How do I create a login to my superannuation

Super human
Super human  

www.amp.com.au/myamp

Marc
Marc  

AMP funds work well with advice some of the AMP Capital Funds are one of the best in the country
Service has improved 5 stars for me
From Gianni

Keith Johnson
Keith Johnson

Missing super

Den P.
Den P.  

That's what they do, check your insurance that they haven't added health conditions to bump up your insurance premiums...

See all AMP Superannuation questions

Details

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Contact info for AMP Superannuation

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