It is worst ever
You can’t playback, constant reloading and constant fail to load, never experienced such awesome produce in my whole life. The waiting time to get connected and download is absolutely dreadful
Purchased in January 2020 for A$99.00.
The reviewer stated that an incentive was offered for this review
Clear image but terrible battery life so far..
Good images both day and night but the charge has only lasted THREE DAYS before saying it needed to be charged. Dropped from 100% to 10% in THREE days.. going to try it again and see what happens
Anko Indoor wifi cameras
I have 3 indoor wifi cameras and since changing my router I can no longer get them to re pair with the app. I have removed all cameras from the app including doorbell and outdoor, which these two paired back fine. But the 3 indoor ones won’t, I’ve reset the cameras, everything, any idea what the issue could be please?
Purchased in July 2020.
It was so easy to install, great HD quality, very good night vision, never had any issues with the connection .
Can access it from anywhere.
Highly recommend it. In fact we were so pleased with it we got another 2 to cover the rest of the house.
Purchased in May 2020.
Decent for the price
This little cheap pocket rocket of the wifi cam world. It's pretty decent .. just be sure not to have reflective things near the object your watching so it doesn't cast a shadow when at night using the infrared.. lap shade are notorious for the glare. It does bug out like once ever 2 to 3 months just and quick on off fixes the issue. Picture is amazing during the day. And night is impressive for the price.. great for checking in on your kids at light so you don't wake them up.. you won't be reading words off a page but see what the kids are up ...to this is brilliant.. note the gears are noisy when you pan or tilt the camera, but not overbearing.. Needed extra - baby monitoring needs to be added please. Just something like screen wake up if the camera detects movements or sound .. otherwise I have to make long notifications for my phone so I wake up in the middle of the night .. would be great to not have to do this ..
- Verified purchase
Terrible compared to its cheaper counterpart!
Can not fault day time camera quality but night vision is very bad compared to the cheaper Anko camera. Very glarey & can’t see a thing! App is very laggy too
Purchased in November 2019 for A$79.00.
It’s great !
We use these Mirabella Genio cameras all the time , we check on our doggies at home.
They have been very reliable and easy to use .
We have several around the home .
Terribly slow to connect
Basically impossible to check on my phone, I tried 30 minutes to get connected. It is basically no use at all for security camera, it seems like a decoration on the wall.
Purchased in March 2020 for A$99.00.
The reviewer stated that an incentive was offered for this review
Update : Tried it again a new firmware update much improved
I've left my previous review below. I decided to get another one and try it again because I love to be haunted by computer and IT based issues.. Same deal, but I narrowed it down to poor wifi range. If I was next to the router HD worked. Then all of a sudden a notification popped up for a firmware update. date 06/12/19.. I did the update, which was an updated wifi module and now it works in HD. So, the issue seems to be wifi range of the camera. It is improved with the firmware update, so at least now it works in HD with the camera around 20 fe...et from my wifi router. Frame rate could be better, but so far so good for the price. If it can work further from the router I will be impressed. Original review: The viewing angle is good, and setup worked easily, but it was stuck on SD. If I switched to HD there was no difference in quality, then eventually it just went to SD when you connected via the app and if you tried to switch to HD it just locked up. Also the videos recorded to the phone were only 640x360 regardless of the viewing setting. K-Mart gave instant refund. Shame, if it worked on HD and also saved videos in HD (as the ads claimed) I would have kept it.
You can't get the videos into a format to send to police
I purchases the wireless wifi indoor outdoor Anko camera from Kmart for $99. Two of them. All seemed well until I had to report a robbery to police and found that I cannot download the videos from the app and if I copy them from the SD card they are in an obscure DATA. file format that is not supported by any Windows media files. I can get it to play if I modify some VLC player settings but it looses valuable seconds at the beginning of the video and is accelerated so of no use for security purposes. DO NOT BUY THIS. It also only takes short vi...deos after motion detection and delays the start so mid robbery the video stops and you do not see the offender exit the scene as it takes too long to reactivate - the result - I only have the back of the offenders head!
Great product excellent pictures
This actually supprised me. The picture is in HD if you enable it, and easy to use pan, zoom record, alerts, only issue I had was to get into my home wifi and change it to 2.4g only.
good camera at reasonable price
1. connection, if you have dual-band router , you will need to turn of the 5ghz wifi , otherwise it will just give your time out error,
2. picture quality is ready good, and you can select SD or HD image quality
3. can share the cameras with family and friends by just adding their genio account
Purchased in April 2019 for A$79.00.
Trouble at every turn
Was excited to get this product. Was not available online and Kmart is two hours away but ok. Bring home, will not pick up wifi. We have two, 5mhz and 2.4 and even with all the correct info it still would not work. Also cord length was ridiculously short, had to run extension cords under floorboards, more hassle than its worth.
Several times of resetting the camera, doing every troubleshoot thats available in the manual, app and online. Still nothing.
Email Mirabella 2 times over 4 days with no response. (Their website says 24 hours and theyl...
OK but needs work (Wi-Fi Full HD Video Doorbell with Chime)
I purchased the Wi-Fi Full HD Video Doorbell with Chime and the highlights are yes it's cheaper then the rest (RING Nest etc) the downside is the App needs to get into IFTT asap as this app does NOT talk to Google home.
On the hardware/Firmware side the PIR (Proximity alarm) is too sensitive, even on low people and cars get tripped and send alarms so you need to turn it off.
The night vision is good
So far im loving this purchase
I already have the smart lights by mirabela so this camera was easy to add . The picture quality is very good and easy to control on my phone . I have only had it for about 9 hours so in a few months I will update my review with the good and bad as i will be accessing it from a far
Purchased in September 2019 at Kmart for A$79.00.
Can only connect 1 phone per camera. Cord is short.
But for the price it is actually great, including night mode I was very surprised with the quality, not incredible, but decent for the price. I would probably buy again. Used to watch house and dog when not home.
Easy to set up, pleased with the system and at a great price
We have been pretty impressed with these we have 2 outdoor, 2 indoor and the smart bulbs in this range so everything is linked through the same app. Having tried one of the more expensive brands previously which was very disappointing it didn't pick up the wifi even 3 metres from the router but these have a really good signal strength.
It was so simple to set up with the app.
One of the main disadvantages is the cable length for the outside camera but the picture quality is good for what we want, a very slight delay but we have seen much worse ...
Purchased in July 2019.
- Verified purchase
Low quality product: don't be fooled by it's price
I accidentally came across to Anko branded wifi security cameras in Kmart store for very low price in this product category. Was a bit surprised because of the price, and also a bit hesitant to actually purchase this product since wasn't sure about the quality. Finally decided to give it a go when I found that the product is under warranty for one year, so purchased one outdoor and two indoor cameras. Unboxing the cameras and at first glance, they looked good quality and well built cameras, specially the outdoor one which was completely sealed ...and weatherproof with a very firm mounting base. The first disappointment happened when I tried to set the cameras up using Smart Life app since I already have a collection of different smart devices all set up under this platform. Soon I found out that cameras are not compatible with this platform since they are obviously locked in to the their own app which is Mirabella Genio. After few unsuccessful tries, finally decided to set them up using the Genio app hoping that I can find a way to match the cameras with my other smart devices later. The set up process using the Genio app was very easy and straightforward, cameras were detected and set up easily and live video stream was available immediately. The second disappointment happened when I found that the Genio app is not compatible and not supported by IFTTT platform which was the only way to connect these cameras to other smart devices. I contacted their support office enquiring about this, and been told that the app is most certainly supported by IFTTT, but when I enquired how, been told that be patient, we are trying to find some resources for you to help you with your enquiry. It is more than a month now that I am writing this review and I haven't still heard anything from them. With the cameras themselves, the video/image quality is certainly not the best. The video is apparently saved in FHD (1920*1080) format, but it's not actually very clear and the frame rate is also very low (may be 1 or 2 frames per second). The images saved by camera are even worse, as they only have SD (640*480) resolution which is outdated and long gone in camera industry. There is also significant amount of barrel distortion in the image and video saved by camera. Apart from these serious defects with the image and video quality, the cameras looked to be working for first few days, but problems started after a week or so when I tried to access and save some of the recorded footages on my tablet. Found out that it is literally impossible to save a footage on your mobile or tablet since the cameras keep getting disconnected and sometimes restarted when you try to do this. You can locate the recorded videos as they are labelled by date, but you cant fast forward or rewind the video to access the footage for your specific required time, and then only option is to watch entire video until it comes to the time you need. The worst part is nothing happens when you try to save or record the footage in your tablet/mobile when you try to do so although it says that the video saved to phone gallery. You will never find this video in your phone gallery, doesn't matter how long you keep looking for. I also contacted the support team about this issue, but again never heard back from them. Finally after a month of stressful hassle with these cameras, returned them today for a refund. At least I learnt my lesson: If something is cheap, it's cheap for a reason. So don't be fooled by its cheap price like I did.
Questions & Answers
Frequently Asked Questions about Kmart Anko (Mirabella Genio) Wifi Security Camera
Why does it say ‘failed to add’ when trying to connect the security camera with a phone?
According to the Genio website, you can fix this problem by following these steps:
- Please check and ensure the device is powered on;
- Whether phone is connected via Wi-Fi;
- Whether the device is ready for configuration.
- If router is dual-band router, select 2.4G network and add device.
- Ensure you have a strong Wi-Fi signal and that the router is within reach.
- Check whether connected devices have reached the maximum number of router’s connections. If so, please try turning off Wi-Fi connection on some devices.
- Make sure the Wi-Fi password you type into the Mirabella Genio App is correct.
How do you connect two separate phones to the same camera?
You can add multiple users to the security camera – according to our users, up to three. Either log into the Genio app with the same login details on another phone, or you can set up a separate account for them by logging into your Genio app and doing the following:
- Tap on your Profile tab
- Tap on Home Management
- Tap on the group you would like to add a member to
- Tap on Add members and enter in their account details
How do you use the playback function?
For playback, you need to first insert the MicroSD card, as this is what records footage. After inserting this, go go to the app, then ‘Memory card settings’ and select either ‘non-stop record’ or ‘event record’ mode.
Where is the MicroSD Card slot?
Manoeuvre the camera so it’s completely facing downwards, and you should see the MicroSD card slot. For the doorbell, it’s in the same section as the battery slot.
How long does it take to charge this Anko Security Camera?
Up to 13 hours, as it’s advertised to be able to last for three to four months on a single charge. The light will be red while the device is charging, and should change to blue when charging is complete.
Latest Consumer Questions
Hi we just bought our outdoor powered camera from KMART and having issues with WIFI connection-has any one had this issue?If so what fixed it? Any help appreciated PS our modem is in our kitchen and the unit is by the front door-
It took a couple of goes for us to get our outdoor to connect to the wifi, we just had to have it close to the router while setting it up, after that we haven’t had any issues since.
The indoor cameras on the other hand, 3 of them, we got refunded all. After the initial set up, one day, one would drop off the wifi and dozens of attempts afterwards to get it to rejoin failed, including removing the device and reinstalling. This occurred over a few weeks until all 3 no longer were connected. We gave up. We now have Ring cameras. Though we still do have the outdoor Kmart one and no issues after about 4 months so far, touch wood.
I have no problem getting a connection between the E966 indoor camera and my Samsung phone. But I cannot get it to record continuously, even though I have ticked "non stop" recording under Storage Settings. Even when I manually hit the record button, it stops recording if I minimize the App on my phone!. I need it to record while using the phone for other uses. How can I get it to record continuously, I have a 128GB micro card, so there is plenty of room, and I have ticked for it to "Local Recording" so it should have no problems.
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