LIke a lot of other members I have tried to cancel as I have now moved out of the area and am no longer anywhere near a club. They have refused to cancel and said that all memberships are frozen, that cancellations are not being accepted and come in and see them when they reopen. They will then no doubt take a month payment immediately.
The main reason that I have decided to give Anytime the flick after having been a member for many years is that they sent me an email as follows
''You are indebted to Anytime Fitness to the sum of $10.80. Parti...culars of which have been rendered to you previously and, as the debt remains unpaid, you are required to pay the aforementioned sum in full prior to the 28th of this Month. Should you fail to do so, we may without further notice take such action as deemed necessary for recovery of any amounts owing, including enforcement proceedings in a Court to recover monies owed plus any costs and court fees'' When they initially announced that they were freezing everyone's membership they said that they would be charging the normal $2.80 per week freeze fee!! These people are greedy corporate cowboys and I will never rejoin.
Won't let you cancel membership during Corona Virus
Anytime Fitness Alexandria are not letting me cancel my membership due to the corona virus. I am to give 30 days notice but apparently, all accounts are frozen and this 30 days notice cannot start till they re-open. This is corporate crap to try and get a further month out of me once they re-open. They won't even task my cancellation to action later but say i have to contact them again to cancel once they re-open.
This is not contractually enforceable. I have given them notice and the 30 days starts from now. I have cancelled the direct debit and also the card it is attached too.
I suggest you do the same too and a current affair would love to hear from you on this.
I just wanted to say a big thank you for helping me get on track and providing me with the best plans and work outs. This is a very welcoming club and I really enjoy coming
Anytime Fitness Penrith is the best!!!
Anytime Fitness Penrith on York Road, Jamisontown is the best gym I’ve ever been too! All the equipment you could want, clean and the manager & staff are super friendly and helpful! Couldn’t say anything negative towards that club!!
Beware of this fitness centre!!! When you cancel your membership they keep on debiting your account!!! They direct you to the so called agency responsible with no result!!
SEAFORD SOUTH AUSTRALIA
FOUR THIRTY IN THE MORNING
I do not attend Anytime Fitness however my partner does. We were both just woken up to two phone calls (we did not answer the first) at 4:30 am! Ridiculous! Just because you are anytime does not mean we are!
Was good, now hopeless
When I first joined Anytime Fitness at Hervey Bay, it was clean and friendly and the equipment was in good repair. However over time the franchisee appeared to have lost interest in the place and turns up about once a month. Staff spend all their time sitting in the office. The equipment is now never cleaned, the floors and bathrooms rarely and with Covid-19 virus on the horizon it could be a hotbed for contamination. In addition, weights and equipment are just left where they were last used, no one tidys up. Worst of all the small equipment li...ke boxing gloves are dirty and in bad repair with no cotton liner gloves available. The floor mats are filthy (never cleaned) and all resistance bands broken and lying at the bottom of a dust filled bin. I worked out at Anytime Fitness at Kingston in Tasmania when I was on holiday and the contrast between that well run gym and Anytime at Hervey Bay was marked. Chalk and Cheese!
Terrible student customer service
Very disappointed in Cairns Northern Beaches Anytime Fitness. It has the worst sign-up policies. Students went in for a free trial but got duped into a contract. The rates and fees are unreasonably high for the quality of the gym (another gym called 1 Million Strong has better equipment AND much lower weekly fees with no registration/cancellation fees). When asked to cancel, they refused and blamed it on them. Had to get legal bodies like ombudsman lawyers and older adults involved to be let out. Did not even get the money back. Some students are still stuck in it.
The management is poor, disrespectful and rude. I definitely would NOT recommend this gym.
Poor customer service
As I had an accident I asked them(Australind Branch) to freeze my account for 3 months. After freezing the account, following month they have charged me. I rang and asked them to rectify it but no respond from them and they are not ready to do it. Seems to be they don't care about the members they just care about the money. Great customer service.
Not the best deal you can get be ready for unknown fees
The actual gym is okay, (too many people during evening).
The club I was at had like WORST boxing gloves, sweaty as he'll probably never been replaced since gym opened.
Anytime fitness just has too many fees, like joining fee, key fees, cancellation fee, freeze fee, any fee you name it they'll have it.
I really wanna cancell my membership, I have already been on like 8 months freeze, or probably longer, . I just wanna get out of anytime but they keep asking for another 4 weeks of payments saying that they need 4 weeks notice...?? Like my account is on 8 weeks freeze still and I have let them know I wanna cancel this membership a few times every time I call for cancellation they will always try to hold back saying I need to pay 4 weeks. And I don't wanna pay for it cause I know I wouldn't be using it Is there anyone who had same issue any suggestions??
Unhygienic and hot
Ever since moving to Campbelltown Mall all members are downgraded to 4 car spots instead of plenty and air con that is controlled by centre management making it v hot.
DO NOT GO TO ANYTIME
This is the worst gym with the most inconsiderate and rude staff. I had only reserved a spot, not signed up and they charged money from my account with out informing me. I was never a member of this gym, never picked up an access key or signed up and they charged me. I have now spent the last week being ignored by the gym staff and corporate office for trying to follow up a refund. They have ignored my calls and text messages by not replying. I have put in a complain with the ombudsman and I hope this gym gets fined for their actions. Do NOT go here it is not worth being messed around.
I suggest you go else where!
It deserves no stars. There are hidden fees. The policy seems to be that staff will insist they explained any fee you had no idea about, they will use that it is in the contract you haven't read because you thought you could trust what the staff were telling you, and nothing will be done to remove any of their hidden fees to keep you happy and a customer. You may end up paying a lot more than it worth to access this gym at all and for one of their plastic keys you'll never use again. Anytime Fitness is a ruthless, globalist, multinational corporation that would take your last dollar if they could scam it out of you. I suggest you go else where!
Very poor customer service and very expensive
Very poor customer service and very expensive as their gyms are small and very busy. Especially the Mitcham one. They trap you by telling lies. That you can cancel anytime. B
My faith in Great service restored
Great service and follow up by new management Nick from Anytime Kawana.
Thank you so much.....for taking the time to resolve my concern on the spot.
Looking forward to visiting AnytimeFitnessKawana soon!!!
I am very unhappy with Anytime Fitness Kawana. Very poor service by management!!! I have been injured and unable to use my membership since September 2019. I cancelled my membership, spoken now to several managers and it’s now January 2020 and still taking money from my account!!! Several times I’ve been told this would be sorted and money
Suspect the Anytimefitness is a lier
The Anytime fitness on High Street road in Glen Waverley is a pathological lier and could be a fraud as well. He sold membership promising sun and the moon. He just escapes whenever I ask him. For example, some thing about BMI measurement regularly through an advanced machine was part of one of the promise. He says the machine is not working. He also asked 200$ to replace the fab key and finally settled for 100$ as a discount. Some how I don't trust him.
Customer service is the worst I've ever encountered. This past month, Armadale charged me twice in one week, amounting to over $150. And just before Christmas, no less. I haven't attended this Anytime since August 7, I have been attending another. When trying to rectify the situation, they have been rude, dismissive and inconsistent, and are now withholding the refund even though the mistake was on their end.
Good thing I switched gyms four years after leaving
Avoid at all costs, I have had a really terrible experience going to Anytime Fitness Elizabeth back between 2012 and 2013. This whole thing is actually a scam because they lock people in to contracts, they care more about the $$$$$$$$$$ then peoples health. The best thing about it is cancelling back in February 2014. Now Im currently doing gym sessions at the Aquadome and havent looked back since.
Pathetic money grabbing gym
Gym staff don't even greet you when they see you, snobbish and rude. Gym is always too full of people that I can't use the equipments I want. Cancelled by gym membership as I haven't step into it for months, and now they've sent debt collectors after me. Do not recommend!!!
Questions & Answers
During Government shutdown of Anything Fitness gyms are deductions still being taken from members?
do you have smith machine
I am currently in a membership at anytime and was wanting to cancel but told I have to wait until the end of my contract which isn't until February and I can't pay a cancellation fee. Was wondering if anyone has been in the same boat as me and any advice on what I can potentially do to get out of my contract?
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