Anytime Fitness Australia

Definitely a bad experience with Anitimefitness Australia. I had a problem with their app via email because I couldn't change the settings on my phone. I couldn't open the gym door. I requested a door chip, just like other customers had received. They refused to give me the chip without justification. I could only use the gym when staff were… Read more

present (I couldn't exercise in the mornings, evenings, and on holidays and Sundays, which negatively impacted my results). Customer service has been giving me the same response for three months, telling me I need to change the settings. Very poor service; the staff are busy with their personal belongings and playing with their phones. Outdated equipment, and the gym is expensive to use. I terminated my contract due to poor service quality. Of course, I had to pay a fine. The bathrooms were dirty. I felt like a second-class customer. Embarrassing.

All Fake reviews here. Because this is one god of a company that extorts people. How has this company not been investigated by Financial Ombudsman. Maybe it needs a class action.

Never use Anytime fitness I am stuck with this scam 1 year contract. I stay regional NSW for like 4-5 months then Sydney for rest. So, I signed up in regional NSW and I had to pay $22. After I moved to Sydney, I started using gym in Kingspark . I found out they charge $32 , after 6 weeks the home gym transfer. That was too much so, I found… Read more

another Anytime and asked them first what was the the charge and they said $27. I waited for 2 months for gym transfer. Then, the new contract I got it has same rate of $32. I talked with receptionist and they were like it only goes up and it doesn't go down. So, I am paying $500 extra an year. I am gonna cancel and pay half. I think with remaining half I can pay for 9 month membership in Planet fitness or use no contract in Plus fitness for 16 dollars. I mean if you live like 2 minutes from gym and never gonna move probably gonna work but for other BEWARE OF THIS SCAM!! I guess.

Proud Founding Member – Outstanding Gym and Team! I’ve been a member since Anytime Fitness first opened in Woodlea Aintree, and it’s been amazing to see how much it has grown while still keeping that personal, community feel. The pricing and… Read more

membership options are very fair and transparent — no hidden fees, and great value for the facilities you get. The gym is always spotless, equipment is well-maintained, and there’s a great variety for all types of workouts. What makes the biggest difference, though, is the team — friendly, professional, and always ready to help or motivate you. Their customer support and communication are top-notch. It truly feels like a second home and a place where everyone’s fitness journey is supported. Highly recommend Anytime Fitness Woodlea Aintree to anyone looking for genuine value and great vibes!

I recently joined as a foundation member at Anytime Fitness, Beaudesert. I have had memberships at other gyms previously. Whilst I enjoyed those, I find Anytime Fitness suits me better at this stage of my life. I can choose when I work out and… Read more

what I do without judgement or pressure. The staff are always friendly and cheerful and the equipment is great. It is only a small gym but has what I need. Glad I joined.

I am so pleased with the improvement in my fitness since I have started at AF. My personal trainer is so encouraging and patient as well as being very proffessional. All the staff are very welcoming and facilities are very clean.

Have been a long-term member of Anytime Fitness and until recently we have regarded this gym very highly. I understand there has been new owners take over the gym and since then there has been a significant decrease in the service at the gym. Long-term staff, who have always been very thoughtful and kind and delivered great service, have been… Read more

moved on. It has always been a small but very well-serviced gym but now there are very few working machines in the gym. The top of the preacher comes off. The bar on the leg extension is bent. The tricep pulldown has much of its rubber missing, which has cut my face on numerous occasions. Two other cable machines are broken and out of service. It has been this way for months now. It's also the little things; it used to be a lovely community gym where children were welcome and there was a table where they could sit and draw, and where members would be able to pack/unpack their bags, etc., and would gather to chat, and where some members would leave fruit, etc. This is all gone. Members are now having to use stair machines or the floor to use their equipment on. The new owners clearly do not care at all for their gym or their members, the community culture is gone. New staff are rude to members. I have watched many regulars leave this gym recently and we won't be around much longer either. It has gone from one of the best little gyms in Townsville to an absolute disgrace overnight.

Over the 10 years being an Anytime Fitness Gym junkie lol it's time this member hangs her towel up and move across to another breed of gym. I've being shopping around at different gyms in terms of fee's, quality of equipment, Management-staff, clean, I visited Gold's Gym in Fremantle today and I was blown away with the quality of their equipment… Read more

(Matrix) and there's other different type of equipment. The showers and toilets are separated Ladies only and Men's only (Great). I don't think you can double gate @ Gold's Gym because it is set up to prevent that. (Anytime Fitness should take note). I made the decision to join Golds Gym for 6 months (let's see how it goes), Gold's Gym is in Fremantle, close to the beach, St Pats, Library and not that far to go to this part time job. Realistically I needed to go to a gym that is in Fremantle. If Anytime Fitness was still open in Fremantle, I would be happy to pay $900 plus and I would not had worry about quality. Gold's gym is full today and first time in a long time I have seen muscular men and women (body builders). I love most of my time with Anytime Fitness Gym I had some real good deals, met the greatest owners on this planet, and made friends with many people from all walks of life I will miss them and I have met some awesome professional managers, and personal trainers especially the PT for Malaga, he is the best on this planet. I still have at lease 4 more weeks with Anytime. However Anytime Fitness Gym will always be the largest franchise Gym on this planet like no other gym can ever take over...Should be so proud of yourselves especially to the founders who brought Anytime Fitness Gym to Australia. Kia ora and thank you so much for making a dream come true...Amen

I am a new member at Anytime Fitness Kingsford. I am a wheelchair user of forty-three years and am conscious that I need to maintain my strength, etc., to remain as independent as I can, for as long as I can. Anytime Fitness Kingsford has street level access, however due to having two electronic front doors, each needing manual key fob access, as… Read more

well as a ramp to negotiate, I spoke to Christina Abou Gharib (Chrissy) from the Anytime Fitness Team about my concerns, and difficulty.

Chrissy has provided me with the reasons, and had offered me a full refund, if I chose to cancel. Chrissy not only ran with my concerns and had referred the matter to management, but she had also kept me informed at every stage, as well as her display of good will be reducing membership fees.

I highly recommend Chrissy, as she is both passionate, possesses amazing customer services skills, using first point resolution (FPR) and she has the ability to truly empathize - these skills are difficult to find these days, and I am highly impressed, at Chrissy's young age that she has the maturity to assist me in a genuine, caring and optimistic way!

I advocate for people with disability, mental health and other psycho-social conditions, in my work capacity, so I see these types of issues every day, and the push back from administrators and stakeholders.. Thank you, Chrissy! Chrissy is an asset to Anytime Fitness - thank you Chrissy......Mike Magro

Be carful with contracts with this scam company. They told me the membership is for 1 year and I recently found out they took 2 years money from my account. I try to call them they don’t respond. I cancelled my direct debit through bank.now they harassing me with debt collectors. And the only phone which answered and respond is debt collector. They told me call any time fitness directly they don’t respond.

After the renovation, they removed the rail where I used to hang my clothes as I cpgo there straight after work. I hang the cloths on the door in the toilet where there are hooks, I was told off by the staff. What am I supposed to do with my work clothes?

I’m a regular 5-6 days a week user of AF Mornington. The amount of times I see members without a training towel and not wiping down equipment after using it is appalling. I see this multiple times EVERY time I’m there! Recently, a father and son were working out together, with no towel and placed their keys and phone on the wipe dispenser… Read more

literally right next to them. Once they completed their workout they just picked up their stuff and moved on.. without even considering grabbing a wipe and wiping down their fluids!

I travel a bit.. and visit other AF franchises who do a ‘no towel no train’ policy and police the wiping down of equipment very well. Hell, you could even sell your own towels for members who come without. Win win.

Lift your game AF Mornington! I’m over it and will look somewhere else if this doesn’t improve.

You can do better.

To All of the Customers please be aware of the campaigns run by this company - there is a catch in the contract that makes you bind on the financial aspects. Pls find the extract from their contract copy - "This Agreement sets out your rights to use our Facilities and Services and the responsibilities you have to comply with as a Member. These… Read more

responsibilities, including payment of Membership Fees, do not depend on how often you use our Facilities and Services."

This is very big trap this company uses for extracting the money even when their services are not used. We registered their one of the program that offered $1 for a week but we went only for 3 times for whole program and they sent notice for extraction of money. Their term fees is $1,115.35 which they are claiming for the services that are not used. This seems to be ridicules and I strongly advocate that any such legal documents should be wetted by a authorised Government body before they can be exercised and published by the companies across the country to protect in the interest of the customers. There can be several circumstances that can hurdle to exit. ACCC organization should get involved into these aspects and put a ban on all such contracts and agreements terminologies that can make a fair ones.