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Anytime Fitness Australia

Anytime Fitness Australia

 Verified🏆 2026anytimefitness.com.au
Anytime Fitness Australia
4.6

6,184 reviews

Positive vs Negative
87%13%
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Value for Money
4.3
Customer Service
4.6
Transparency ?
4.5
Rates and Fees
4.2

 AI reviews summary 

Anytime Fitness Australia receives high praise for its extensive network of locations and the convenience of 24/7 access, making it a popular choice for frequent travellers and those with busy schedules. While the majority of users report positive experiences with friendly staff and clean, modern facilities, there are significant recurring complaints regarding rigid contract enforcement and billing discrepancies.

Pros
Global Accessibility: Users frequently highlight the convenience of using a single membership across hundreds of locations both within Australia and internationally.
Staff and Culture: Many clubs are commended for having welcoming, non-judgemental, and professional staff who foster a supportive community environment for all fitness levels.
Facility Standards: Recent renovations at various branches are well-received, with users praising the cleanliness, modern equipment, and 24/7 availability.
Digital Integration: The gym’s app is noted as a useful tool for tracking workouts and monitoring club capacity in real-time.
Cons
Contract and Billing Issues: Multiple reviewers report difficulties with unauthorised charges, hidden fees, and aggressive debt collection, even after attempting to cancel for medical reasons.
Maintenance Discrepancies: While many locations are modern, some branches are criticised for outdated machines, broken air conditioning, or poor ventilation that remains unfixed for months.
Cancellations and Refunds: There are serious recurring complaints regarding the "silent treatment" from management and third-party billing providers when members seek refunds or contract terminations.
Peak Hour Crowding: Several users note that clubs can become uncomfortably busy during peak times, leading to long wait times for popular equipment like racks and benches.
Verdict

Anytime Fitness is an excellent option for users seeking a flexible, community-oriented gym with widespread location access. However, potential members should be wary of the strict contractual terms and are advised to verify all verbal promises in writing to avoid significant billing and cancellation hurdles.

1 Unhappy  · [Name Removed] took money from my account with out any contract being seen or signed and have never returned it despite numerous promises too.
5 Rob W.  · Excellent gym. Great facilities. Clean and well kept equipment. The staff are all very friendly and helpful. Highly recommend.
4 Daniel C.  · good environment byt doesnt havr all the equipment i might need. Good place though
5 Krista T.  · love training my clients here. its clean welcoming and very enjoying to be at. the manager is super friendly and very informative and helpful
1 Paul  · I did love anytime fitness, but I had problems with the staff and there is no support, you pay your money and your on your own . They broke their contract
4 James B.  · Showers lack pressure in most venues. And I struggle to find equipment to develop inner thigh muscles, abductors I think?
Mauro V.
Mauro V.NSW2 posts
  Verified NSW

Beware of contract terms when signing up. I stayed a loyal customer while they offered no discount to existing customers even though they regular do heavy discounts to attract new customers. I was not aware of the 30 day notice required to finish the contract so I was stung with 1 month of fees when moving abroad so it may py you to be mindful… Read more

about it. My local gym was clean and well equipped, atmosphere was nice. The experience can be a bit touch and go when attending other branches, they tend to have varied equipment which is a bit of a hassle due to different ergos and to track progressive overload. I am rating them bad as I feel their contracts are borderline abusive, regardless of what other gyms are doing or what is customary in Australia, many wrongs do not make a right, there really are no genuine excuses this day and age to steal 1 month worth of fees from an otherwise happy customer. They immediately turned me into an enemy and I wont ever touch these gyms ever again.

cjimminy
cjimminyVictoria
  VIC

ANYTIME FITNESS WEST MELBOURNE - THE WORST BRANCH EVER! SAVE YOUR MONEY AND SANITY. I did everything right and STILL got burned by this place's internal incompetence. Another branch admitted in writing it was THEIR error — and West Melbourne still had the audacity to blame me and refuse a refund. Months of stonewalling for a mess they created. Genuinely the worst customer service experience I've had with any business, period. AVOID.

Ask the reviewer
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leducnamcz
leducnamcz
  Verified NSW

I have been an Anytime Fitness member for some time and, unfortunately, my recent experience has been very disappointing. My membership was automatically transferred to another club and my membership fees increased as a result. While I understand the membership agreement contains transfer provisions, I contacted Anytime Fitness as soon as I… Read more

became aware of the transfer because I did not want my membership assigned to that club.

Despite raising my concerns, the transfer remained in place. I have not attended that club for a considerable period, yet my membership is still assigned there.

What has disappointed me the most is the way my complaint has been handled. I contacted Anytime Fitness Australia Member Solutions because I did not want to deal with the management of the club involved. Instead of investigating my concerns independently, I was referred back to the same club I had complained about.

I have now requested my attendance records and an explanation as to why my membership remains assigned to a club that I no longer attend. I hope Anytime Fitness reviews its complaint handling process and provides customers with a genuine opportunity to have concerns assessed independently, particularly when the complaint relates to the management of a specific club.

I hope this matter can still be resolved, but so far the experience has left me very disappointed.

Reviews with attachments

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Jose Carro
Jose CarroVIC
  VIC

Very clean facility great staff and very helpful and friendly

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Andrew R.
Andrew R.VIC2 posts
  Fair Incentive VIC

I have tried a few gyms and I settled on Anytime Fitness for the price and the variety of machines. As a runner who needs strength training Brunswick AF has all the machines I need. The bikes are also the best of the various other locations I have been to.

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Melanie T-R
Melanie T-R
  Fair Incentive QLD

I have been going to the Anytime Fitness at Booval for a while now and have yet to have any concerns or complaints. The staff are always absolutely lovely, they have the coolest promos and are always happy to help. The gym itself is well stocked, maintained and cleaned. Even the other members are awesome. Thanks AF Booval for always keeping it real and rawsome :D Show details

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Karl T.
Karl T.QLD
  Fair Incentive QLD

Between work and family life, staying consistent with fitness used to be tough. Anytime Fitness has completely changed that. I’ve trained at a lot of gyms, but AF has definitely been the best. The welcoming staff, modern equipment, and great classes make it easy to stay motivated. I’ve seen huge improvements in my health and confidence, and the atmosphere is perfect for both women and men.

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Kieren L.
Kieren L.
  Fair Incentive NSW

Team are always friendly, helpful with workout regimes and assisting in long-term goals and the environment is always welcoming.

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Rachana
Rachana
  Fair Incentive Verified VIC

By far the best gym anytime fitness moonee ponds. I love the atmosphere there the trainers and everyone around is so chill. Love it

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robin
robin3 posts
  Fair Incentive QLD

Joined AF cleveland recently. I was intimidated at first being new to the gym scene but Claire and Rodney have been welcoming and always ready to assist. Feeling motivated to pursue my fitness journey with the flexibility of training whenever and wherever.

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Laylani
Laylani2 posts
  Fair Incentive Verified QLD

Aside from one slight minor issue in terms of payments, ATF is an easy going and decent gym for what it has to offer compared to other gyms and health clubs around Australia. The people that work there are lovely and if you sign up when they have deals going on you can sometimes score decent gym necessities, whether it be a towel, water bottle, protein shaker or bag to carry things etc.

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Michael Tan L.
Michael Tan L.VIC
  Fair Incentive Verified VIC

I’ve been genuinely impressed with Anytime Fitness Gym--not just for what they offer, but for how they offer it. From the start, their team has been incredibly responsive without ever being pushy. No hard sells, no gimmicks—just honest, practical support that meets you where you are. The facilities are clean, well-maintained, and refreshingly… Read more

no-frills. It’s clear they focus on what matters: creating a space that’s functional, welcoming, and geared toward real progress. Whether you're just starting out or getting back into a routine, there’s a quiet confidence in how they operate--no ego, just encouragement.

What really stands out is their empathy. AF Gym fosters an environment where people from all walks of life, backgrounds, and fitness levels feel seen and supported. There’s a sense of community here that goes beyond reps and routines. It’s about growth, not just gains.

If you’re looking for a gym that respects your journey, values your time, and keeps things simple yet effective, Anytime Fitness is worth checking out. Plus, you might even grab some good membership bargains depending on the season or when you can bring a friend!

Find out how Anytime Fitness Australia compares to other Gyms

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Maria D.
Maria D.VIC2 posts
  Verified VIC

Excellent facility ATF Keilor Downs, great friendly staff. Relaxed atmosphere to exercise and good set up of facilities! Not crowded like some gyms, membership pricing is great and affordable! Staff are great with member check in’s with offers, how to improve your routines and general check ins etc via text, calls and emails. Now back to the treadmill……

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Trev T
Trev TACT
  Fair Incentive Verified ACT

Staff very helpful. Great to be part of a gym network that has gyms in all parts of the globe.

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Doug
DougSA
  SA

Excellent up to date training facility, very helpful and competent staff and trainer ‘Monique’ always helpful and a smile on her face.

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Paula S.
Paula S.
  Fair Incentive Verified VIC

Since I arrived in Australia, I wanted to start training, check out several gyms, and the one I liked the most was Anytime Fitness because of the number of gyms, their spaces, and their schedules, and the truth is it's quite convenient, I'm very happy!

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Prathana
PrathanaNT2 posts
  Verified NT

This gym has everything you need for a solid workout. The equipment is modern, well-maintained, and there’s a great variety for both strength training and cardio. The space is always clean and organized, and I never feel crowded, even during peak hours.

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Chloe M.
Chloe M.NSW
  Fair Incentive NSW

The Bondi Junction gym is great since the refurbishment. It’s spacious, clean and not overly crowded. The beauty of anytime fitness is that it’s designed for flexible training with it being 24/7 so never feels overly crowded and machines are well maintained. Highly recommend.

Latest follow-ups

gaman007
gaman007
  Verified VIC

Proud Founding Member – Outstanding Gym and Team! I’ve been a member since Anytime Fitness first opened in Woodlea Aintree, and it’s been amazing to see how much it has grown while still keeping that personal, community feel. The pricing and… Read more

membership options are very fair and transparent — no hidden fees, and great value for the facilities you get. The gym is always spotless, equipment is well-maintained, and there’s a great variety for all types of workouts. What makes the biggest difference, though, is the team — friendly, professional, and always ready to help or motivate you. Their customer support and communication are top-notch. It truly feels like a second home and a place where everyone’s fitness journey is supported. Highly recommend Anytime Fitness Woodlea Aintree to anyone looking for genuine value and great vibes!

 Follow-up  · Thanks for asking — my experience has continued to be fantastic since my original review! Peak Hours: Peak times are usually in the early mornings (around 6–8 am) and evenings (5–8 pm), however equipment turnover is quick, and there’s always enough space for a solid workout. Unique Classes: They offer a great mix of functional training, HIIT,… Read more

Shelagh
ShelaghQLD
  Fair Incentive QLD

I recently joined as a foundation member at Anytime Fitness, Beaudesert. I have had memberships at other gyms previously. Whilst I enjoyed those, I find Anytime Fitness suits me better at this stage of my life. I can choose when I work out and… Read more

what I do without judgement or pressure. The staff are always friendly and cheerful and the equipment is great. It is only a small gym but has what I need. Glad I joined.

 Follow-up  · I particularly like the atmosphere at Beaudesert Anytime Fitness. In my previous review I mentioned working out with no judgement. By this I meant that you don’t feel as though the staff or other members are judging you or that staff are pushing you to sign up for additional training or programs. Hopefully that will continue to be the case. It… Read more

Susan S
Susan S
  Fair Incentive SA

I am so pleased with the improvement in my fitness since I have started at AF. My personal trainer is so encouraging and patient as well as being very proffessional. All the staff are very welcoming and facilities are very clean.

 Follow-up  · To keep on pressing higher weights on the leg press. Keep working on the progressive over load method.

Find out how Anytime Fitness Australia compares to other Gyms

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Positive reviews

SLW
SLWNSW2 posts
  NSW

Staff are fantastic… Ethan needs a pay rise!!! Ryce Ethan Sally really are very helpful and welcoming. Always. Barbela cleans EVERY surface .. very grateful.. thank you. Great gym!!

A F.
A F.
  WA

I’ve been coming to Anytime Fitness Australind for years, and it’s been such a positive experience. The staff are really friendly and always happy to help, and Tyler, my trainer, has been amazing she’s helped me feel more confident in the gym and actually reach my goals with weight loss and building muscle. Highly recommend Anytime Fitness Australind!!

Jim B.
Jim B.QLD
  Fair Incentive QLD

#AnytimeFitnessJimboomba is recomended and my favourite place to train. At my age and fitness level I prefer the classes as we have an expert who oversees your technique and is a great trainer.

Negative reviews

Elize
Elize
  NSW

When you cancel membership you will continue to receive “rejoin” text messages. I’ve blocked so many different numbers already. Some text messages are just rude e.g. “HOW MUCH LONGER WILL YOU WAIT? The opportunity to get started again is NOW” Seems that unless I visit a branch in person, I won’t be able to get my tel no of the database that sends the messages

Elsha B.
Elsha B.VIC
  VIC

If I could give this gym negative stars, I would. Shout out to @Anytime Fitness West Melbourne. The absolute WORST gym membership experience I've ever had, with equally disappointing customer service. They admitted another Anytime Fitness club made an administrative error with my cancellation, yet refused to take responsibility or refund the fees… Read more

I was charged. Instead, they chose to blame the customer for their own internal failures.

I would not recommend this club, save yourselves.

Sandor R.
Sandor R.VIC
  VIC

it such a shame it has come to this after 21 years of being a client of Anytime Fitness, the mismanagement of this place is terrible. its good small gym and perfect for what i enjoyed until they decided to increase my weekly membership rate by 60%. there is much better gyms with classes, pools, spas and sauna and recovery options. for the price they are changing no one should look at them or consider them for there next gym

Recent reviews

Jbn
Jbn3 posts
  NSW

I got to Katoomba and Parramatta. The ability to go to any gym any time is great, once you're in there it's bad. The neon lights give me a headache and the new bars have no centre knurling so I feel like I'm going to die when I squat.

Unhappy
Unhappy4 posts
  VIC

They have taken money from my account with out even showing me any kind of contract, let alone me sogning one. Now they are not refunding it by doing the silent treatment and not responding to emails, despire asking for my account details which i provided I have an appointment with the fair trade to sort tgis oit. Stay away, definatley not vetran freindly in my experience.

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