APSS (Australia Post Superannuation Scheme) Questions & Answers
Verified
I have been on work cover for two years with a back injury does aust post still contributed to my super while I am on work cover thanks
I am no longer with apss super for a couple of years. Can I still get a statement for previous years when I was with them and if so how. ? Thanks
Hi, I have been a postman for 20 years. I would like to take control of my super and move to a self managed super fund. I have been told unless I quit there is no way of changing my super fund, surely this is not the case. Does anyone have any experience in this field
Please read above what Grant from Adelaide has said. It explains all.
Hi My name jasna bolcic How do I take my super out and how much do I have left Cheers
where does this superannuation fund fit in the best to worse performing funds, please
Hi there,
I'd recommend contacting APSS directly for any questions regarding the super fund
external link
I need a form to change my friends elected gross payment.
I wish to restore David Clifford Dawson's Gross Pension Income payment to $24,000 as it was in 2018-19 because together with his age pension is insufficient to cover his Aged Care Fees now that it has been lowered to $11,240. I am David's Power of Attorney and Nominee with Centrelink. David's Product Reference Number is 0000000359.
Hi Dennis,
You'll need to contact APSS which you can do here: external link
I trust that you have all the relevant information now. Dennis.
I need financial adviser , I will retire on October 20 Could you please tell me which one , so I can contact them
what is my current balance
Hi Peter Please call our contact centre on 1300 360 373 and they can provide you with a current estimate. Thanks, Catherine
Im unable to work due to mental illness can I access my superannuation
Hi Michael,
Please call our support team on 1300 360 373 or you can email them at sr@apss.com.au Priscila
Can I contribute to my roll over account
Hi Jo-anne,
I recommend reaching out to the support team on 1300 360 373, they will be able to answer your question.
Priscila
I left Australia Post in 2002 and to date have continued to remain in the Super they provide. In recent years the Insurance fees have increased to $7420 per year. This and other costs such as admin fees have eroded my balance. I wish to know why I am paying so much ? Jouni Iivonen 62021579
Hi Jouni,
I recommend reaching out to the support team on 1300 360 373, they will be able to answer your question.
Priscila
Can u please roll over my account with amp I have a account with APSS 64780966LNMPTS 0771335
I've turned 60, can i withhdraw some money although i'm still working full time?
Hey Erica,
It'll be best to contact the team directly about this to find out what is possible.
-Email: sr@apss.com.au. - Phone: 1300 360 373 between 9am and 5.30pm EST weekdays. If calling from overseas, please dial +61 2 8571 6780.
~Sami
I have recently been to a financial adviser who has suggested moving from APSS to Australian super, due the the large difference in fees and costs. ( they claim almost $7K ). Is there a site that will give me the APSS allocated pension returns over the past 1 year, 3 years, 5 years and also show if the returns are before or after any costs / fees, and what those costs / fees ?? Thanks Geoff
Hey Geoff, Thank you for taking the time to ask your question. I recommend contacting APSS directly for further assistance with this. Email: sr@apss.com.au. Phone: 1300 360 373 (9am and 5.30pm EST weekdays) Mail: APSS Locked Bag A5005, Sydney South NSW 1235.
Geoff I am about to move my APSS super to Australian Super as my own research suggests it is one of the best. APSS is now closed to new members so I suspect its performance will deteriorate. The APSS web site has, l think, a Product Disclosure Statement for pension accounts which gives the yearly return on investment. You do not need to know anything about the allocated amount as you decide how much to take per annum. It is the net amount of interest your money makes which is the important factor.
I have left Australia post and am starting another job can I still use my aust post super account for my new job. Sonia.
Unfortunately the answer is NO. You will have to start another super account with some other superannuation scheme. You could then close the APSS account and transfer the funds to the new account if you wish to. However, get professional advice.
Hey Sonia, Congratulations on your new job! I'm not sure about your super account so I recommend contacting APSS directly. Email: sr@apss.com.au. Phone: 1300 360 373 between 9am and 5.30pm EST weekdays. If calling from overseas, please dial +61 2 8571 6780.
Im looking at retiring soon after the end of June , how do I work out my lump sum pay out?
Hey there, Thank you for your question. You'll need to contact APSS directly about this for further assistance. Email - sr@apss.com.au. By calling on SuperPhone - 1300 360 373 between 9am and 5.30pm EST weekdays. If calling from overseas, please dial +61 2 8571 6780.
By letter - APSS Locked Bag A5005, Sydney South NSW 1235.
~Sami
Hi there, in addition to the contact details provided by Sami above, you can also register (if you haven't already) and login to the APSS website to obtain a benefit quote . Go to apss.com.au and click on 'Login' and follow the steps to register.
- Catherine
I have been with apss for the past 11 years I am 60 years old and have just broken my pelvic bone (not work related ).can I access some of my superannuation while recovering, I do have sick leave, but because I'm on 30% penalty rates during night shift. I will be on lesser wage.
Hey Debbie, I'm sorry to hear that you've injured your pelvic bone. It'll be best to contact the APSS team directly about this to see what is possible. Email - sr@apss.com.au Phone - 1300 360 373 (open 9am and 5.30pm EST weekdays)
Letter - APSS Locked Bag A5005, Sydney South NSW 1235
~Sami
Hi Debbie, In addition to Sami's response - the answer is yes you can access some of your super before you retire (there are annual limits). Please ask the contact centre about the APSS Pension 'Transition to Retirement' option.
I hope you feel better soon.
Catherine
Can someone please tell me how to change my bank details for my Australia post super pension? Can you do it on line?
Hi Pinks - please contact the APSS contact centre on 1300 360 373 and they can help you.
This can't be done online for security reasons.
Catherine
What will happen to my super if I’m resigning with no plans to work as I will spend most my time overseas?
1- is it going to keep going up slowly/ stay same/ reduces?
2- can I use it in smsf?
3- can I cash it to buy house/ apartment in Victoria ?
Hi Zach,
I definitely recommend you call APSS call centre on 1300 360 373 to discuss the matter.
Roxy
I cannot get details on fund performance over time. I am retired, should I take the cash and run or leave invested?
Hi Pat,
I definitely recommend you call APSS call centre on 1300 360 373 to discuss the matter.
Roxy
Hi Pat If you go to apss.com.au and select 'Investments' then 'Crediting Rates' from the menu, you can review fund performance for any period you select. You can also review past performance in our quarterly newsletter that can be downloaded from the apss website under the 'Publications and Forms' menu and select 'Insight newsletters'.
Remember though, past performance is not necessarily indicative of future performance.
If you would like to discuss your situation in more detail, please do call our contact centre on1300 360 373.
Hope that helps.
Catherine
Get an answer from our members and Australia Post representatives
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.