Best Superannuation Funds

this is the worst possible super to trust. they are not in it for you, they are in it for themselves. there is no help, no support and no future -- just fraudsters looking for another victim

UniSuper provides Good communication. Good service. Good investments. Good returns

We are satisfied with the customer support however the website could be a little more user friendly.

Since the transfer of Verve Super to Smart Super Trust, I've been trying to gain access to my account, my first request for support on June 22nd,… Read more

2025. I've followed all of their instructions, I've made multiple phone calls and I'm consistently being told it will be resolved by IT and still hasn't been resolved. Over 8 emails, lots of back and forth and at least 3 phone calls over 11 months, with no resolution in sight. It's very unprofessional and shows a real lack of care by not prioritising fixing a customers account access - I've not been able to see whether my account is still functional post merger. I had to ask 3 times for access to PDF statements to even verify my employer was paying into the correct account since the merger/transition. This has been anxiety inducing and utterly frustrating. I would not recommend Verve Super to anyone.

Very professional service and they quickly brought my SMSF back into compliance, highly recommended

These people should not be registered tax agents at all, particularly for self-managed super funds. The level of outright deceit, incompetence and… Read more

outright unprovoked aggression just for the sake of it without gain makes no sense at all. They fabricated complete falsehoods, unfortunately they had multiple years of tax to process right at a time of substantial loss and incurred expenses that were all zeroised. Every single expense was written off as unclaimable even utilities. Their 'results' bore absolutely no resemblance to the careful fully balanced spreadsheets with links to invoices at all. It appeared they could not do basic addition and subtraction. I would never have signed off on what they submitted to the ATO were it not for the deceit of not being able to see what they came up with. I have accused them of being drunk or high doing my processing because I cannot account for what they did at all. They should not be preying on people and pretending to be tax agents when they will not listen or respond to complaints, rebuttals or any form of communication. Stubborn refusal to do the right thing - I only hope someone takes their $30 k loss and turns it into a $6k payable tax result. I had to pay tax on a substantial loss and financially it has ruined me for a long, long time to come. I have been unable to do urgent repairs to replace black wiring in my property as a direct result of Just Super Fund or even pay to process further tax elsewhere. Then they had the hide to pursue me for the balance of what I supposedly owed them until I explained to the debt collector what these monsters had done to me. How you stop incompetents like this from preying on other unsuspecting people I do not know. They can't add up at all. They can't identify expenses. They fabricated extraordinary stories - even an overseas property that had nothing to do with me and was related to another client! They need to be shut down.

Please check your income protection insurance as they price gouged me! Cost was 3x more than hubbys and paid out one third of of what he gets.I have cancelled it.

We have been SuperConcepts clients for over 15 years. We always receive great service and support. If there are any issues, the team assists in an efficient and effective manner resulting in a positive outcome.

I am new to Stake Super and have had two phone interactions with their team—first with Rashmeet and then with Saleh. Both of them have been amazing;… Read more

they listen patiently, ask questions, explore my concerns, and then provide suggestions or solutions. The support team is outstanding, and I am confident that this positive experience will continue throughout my journey with Stake.

I wish these two wonderful and exceptional individuals all the best in life. Keep shining and continue to impress your customers as you did with me; you both will go a long way.

Had a great experience with Xpress Super. The team was prompt, professional, and easy to work with. They made the whole process smooth and hassle-free.

I am a self confessed difficult person to deal with due to some health issues but a great big thanks to Emily and the team for helping me through the transition. Highly recommend

As a Western Australian with an understanding of the role of mining in our economy, I am very proud that my long term super fund - Australian Ethical… Read more

Super - has not invested in Fortescue (aka FMG), which has operated a large, destructive iron ore mine on Yindjibarndi native title country in norther-west WA's Pilbara region since 2012 with no agreement whatsoever with the Yindjibarndi people.

In my view, it doesn't matter how good you are at saving the environment (or how much you say that you are), you are not supporting a sustainable future if you ignore the autonomy and voices of the first peoples of this country, most of whom are still facing extreme social-economic disadvantage, including in the regions where mining wealth is made.

While other Pilbara iron ore miners pay native title holders a royalty of around 0.5% of FOB revenue generated by mines on their country, FMG offered the Yindjibarndi a capped rate of $4 million a year, for a mine covering around 100sqm of their native title that generates AU$5-7 billion annually and has completely destroyed 124 of their cultural sites, damaged another 116 sites (sites estimated by FMG's archaeologists to be at least over 40,000 years old) and destroyed sacred water ways.

The Federal Court recently upheld the Yindjibarndi's compensation case against FMG, but the matter remains unresolved, and FMG remains a highly unethical investment, until the company makes a fair and respectful agreement with Yindjibarndi.

Thanks again, Australian Ethical Super, for steering clear of this company, and for having some backbone and discernment regarding what "ethical investment'" means.

After 2 years of trying to resolve an issue with Brighter Super & with help from AMP Lifetime Super, I have received confirmation that monies I… Read more

thought went missing have in fact been transferred. This did not show on my ATO records which has caused me a lot of problems. It was no fault of Brighter Super but of my employer who made the initial mistake.

The worst service I have ever received in Financial Services. I was on hold for an hour yesterday afternoon trying to trace a large super… Read more

contribution that hasn't made its way to my account (1 week later) - incidentally, a colleague whose contribution was made to Australian Super had theirs arrive the next day (from the same bulk transfer).

The consultant couldn't help and said he was putting me through to another team - a further 15 minutes later and the call dropped out.

Last night I tried again, I was on hold for an hour again and the lady said she would keep me on her phone to prevent what happened last time - not only did the same thing happen again, but I was dumped back into the main line hold - which went past their office close time, never to be answered! So, with a cumulative 2.5 hours wasted, I was none the wiser! Their online portal is 3rd world and updates twice a week if you're lucky! Thankfully the funds are there this morning - showing transactions as at 21 June - the previous update was effective 18 June (the contribution was made on 16 June).

In short aside from the ridiculous systems they have in place, their customer service is frankly terrible. I lodged a complaint a week ago in relation to their system, which to their credit I did receive a timely response, however, I am unable to reply to that complaint via email (a very basic thing to do in this day and age), I have to go back via their portal and fill out a whole new form OR.. call their 13 number - that way I can wait on hold for 2.5 hours and not have my complaint resolved! To the management of ART - look up Human Centred Design, or let's start with the basics Customer Service for Dummies. I am seriously considering rolling my fund over to another fund manager!

Ivan and the team at Redwood have been a fantastic group to deal with. Redwood set up and have been administering my SMSF for a few years and… Read more

arranged the loan for a recent purchase of a property within the SMSF. Very smooth process! I highly recommend them for all your SMSF and property needs.

ESSS consultants are helpful and resolution of enquiries is smooth and pleasant

We have been using iCare to do our tax and organise the external audit for our Self Managed Super Fund since 2014 which is over 10 years. We have… Read more

been very happy with the service that they provide. They have supported us over the years as our SMSF needs have changed. 4 years ago we changed from Individual Trustees to Corporate Trustees. We did this when one of us got sick and there was the risk of only having one trustee. Knowing what we know now we would recommend setting up your super as a Corporate Trustee from the start. That being said iCare made the change very easy to do. The reason we chose iCare was the existing online service that we were using didn’t support a full range of legitimate SMSF investments and had restrictions on bank accounts and brokers. iCare SMSF allowed us much more flexibility. To get the best experience it is important to do good record keeping which is requirement of any SMSF. Thank you Gavin and the team at iCare for your support over the years, we look forward to many more to come.

Same as last review products seem ok BUT when you try and contact them you get a different story from each person you talk to you make complainants… Read more

nothing gets done like any big company no one cares they are ALL THE SAME? They say they are there to help but no one is you have to fend for yourself.

What a find! – It took me 18 years to find this company and what a stand out performer they are! Helpful, friendly and best of all don't overcharge for their… Read more

platform. Nothing seems too much hassle for them. Even when I think it's my issue they ring me to see if they can help. Where do you find that sort of service these days.

Peace of Mind – Olivia helped me set up my SMSF in August 2020. I had no idea what I was doing at the time (not much has changed), but Olivia made the entire process… Read more

feel seamless and stress free. I LOVE that I don't have to worry about the tax side of things while I watch my investments grow PLUS I feel confident asking questions as the entire team is super friendly, responsive and professional.

“Five-star service from Jenet Pyliotis, Client Service Manager, of Legalsuper! She explained complex super details clearly and simply. She was… Read more

incredibly patient with all my questions and handled the entire process with outstanding efficiency. A seamless and stress-free experience. Highly recommend!"

Starting to feel flaky – Been over a month for a portal update. I've emailed and they have no update. Have no way of checking current figures within my super. When asked they… Read more

can only provide the year prior.

For an update usually everywhere has a timeline but not here? Feels flaky and I'm uneasy leaving my super in the hands of a company that has mediocre communication.

Excellent and timely service – We have now been with SuperGuardian ever since we established our SMSF when my partner retired 17 years ago and we certainly have never lived to… Read more

regret it. They have made the whole process of managing a self-managed super fund very simple and easy and have always provided expert advice when required. With access to their Class app it is very simple to keep up to date with the performance of our super. All aspects of fund management are taken care of for a simple monthly fee which is very reasonable. When we first investigated setting up our SMSF, we spent significant time looking into all aspects and reviewed a number of fund managers. SuperGuardian came out well on top and in fact proved to be cheaper than trying to administer the SMSF ourselves both in terms of time and money. We have a dedicated client manager (Tom) who always provides a courteous, prompt and expert service. (Just to be clear, SG provides a fund administration service to ensure that the SMSF complies with all Australian legal and ATO requirements, whilst we, as trustees, select investments for our fund.) IF you want to make your management of an SMSF straight forward and worry free, we can highly recommend SuperGuardian to take care of all your SMSF administration requirements.

Great service and products – I have dealt with a few brokers and found bell service to be the best among 3 previous services. Very good platform and easy to navigate and the… Read more

agents have always been very helpful. The share trading prices are very competitive and like the research reports which is very helpful.

Scammed me into purchasing off the plan property I couldn’t afford – Back in 2006, i was new into the property game and wanted to increase my property portfolio. They talked me into buying 2 properties. I could only… Read more

afford one. My accountant had to assist me with finding a property lawyer so I could legally get out of the second sale. I spent thousands on legal fees. Thank goodness they were selling legally flawed properties as we won on the basis of an illegal build. Sad but true. The property I did keep, I still have, however there have been endless issues with that build.

Have been with spaceship for some time having closed my bank account anc phone number and going to a new bank I informed them time and time again… Read more

all they do is say we'll verify yourself biometric

Problem is going through that there system refuses to accept my photo no matter how many times you do it so cang log into spaceship to change to my new number to recieve verification code to mobile to access my account to change any details.

So inform them time and time again all they do is say verify yourself by biometric and send you a link when you explain you can't and why they just say sorry that's the way it is either you do it by biometric or not at all.

This company is a joke refuses to let yourself do it any other way so they are stuck with my closed bank account and I'm stuck with an account I can't use because they refuse to see reason.

They will not help me fix this problem if I could give the a negative infinity score i would

MYSMSF Property (this is different from another similar sounding MySMSF but no "property" in their URL), is the best find so far. Their response… Read more

times were very good, provides really quality advice - no fluff and I am very happy with their service. Can't recommend this enough. Made my self manage super journey really smooth. You will be in good hands as they are professionals who know what they are doing.

I lived in Australia for almost nine years and had two super funds during that time. The last one was Cruelty Free Super, and I can't recommend them… Read more

highly enough!

They consistently provided prompt, friendly, and genuinely helpful customer service. Every interaction felt personal, with a clear commitment to making sure I understood everything as a customer.

It's rare to find a super fund that not only aligns with your values but also delivers such outstanding support. I truly appreciated their approach over the years and would wholeheartedly recommend Cruelty Free Super to anyone looking for a compassionate and professional superannuation option.

Thank you for the fantastic service!

New Venture Wealth do a great job at taking care of my super and the paperwork that goes along with it. I'm happy with their work.

Great personalised customer service and very easy to talk to.