ARC ADF Series Questions & Answers
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My dishwasher cycle stops after the first phase unless I put pressure on the top of the door and hold my hand there what is wrong? Can you help?
Thank you for recaching out and I'm sorry to hear of this. If no pressure is applied does it come up with an error code or do any other icons flash? Thanks
no error codes and no icons flashing
Thanks, it may be related to the door or controls so you will require a technician to take a look at it.
Recently my dishwasher leaked , the thorough technician said there was nothing wrong with it - issue settled . It is again leaking onto my floor and water in the bottom of dw. I feel it might have been a kinked pipe as I moved them and the water drained. I have reset it , inplugged it etc .However I cant get it to run , i get noise but no water . When i press reset , the on off light is on and the wash and dry flash green . The red stop light comes on but the dw noise doesnt actually stop . Any suggestions ?
My dishwasher intermittently, during a cycle makes a loud buzzing noise. Is this normal, it seems to be working fine apart from this?
Hi Stosostu, Thank you for reaching out to us. While noise would be normal if it is as you have described to be loud it may be best to have it checked by a technician. Thanks
The machine starts a cycle and then jumps to soak and starts beeping
Hi Nikki, thank you for reaching out. Here is a link to the error codes as per the manual: File: https://cdn.productreview.com.au/document/thread-message/0cd4ca7e-c4c9-5899-814e-4896ae830aec this should tell you which one you are experiencing. Thanks
Hi, what is the contact number booking a technician to get my ARC AD14S dishwasher to be fixed?
Hi Tony, thank you for reaching out to us. Our contact number is 1800 444 357. Thanks
Hi, The unit blew a fuse in the control panel we replaced that.There is no water in the bottom of the dishwasher ,we have turned off the power then back on ,the motor comes back on for a couple of minutes like its trying to pump water out then stops we have put some water in the bottom of the dishwasher and we can hear the water exiting it then stops and then soak light starts blinking and the motor starts running ,how can we reset the wash cycle on the dishwasher it seem its stuck on this cycle. Any suggestions Cheers Wayne
Hi Theresa, Thank you for reaching out and I'm sorry to hear of this. By pressing Start/Reset Button more than three seconds the machine will be in stand by state , then you can change the program to the desired cycle setting (see the section entitled " Starting a wash cycle. . . " ). Below are the error codes: File: https://cdn.productreview.com.au/document/thread-message/a7127334-e6ab-52c1-a0c5-6ccf6a59273f Thanks
My dishwasher has milky water at the bottom and won’t turn on any more
Hi Wide, I'm sorry to hear of this. What is the model number? Thanks
Hi thanks but it was resolved âges ago
Have same problem washer sounds like it's going but no water coming in worked once ok now this?
Hi Chris, thank you for your question and I'm sorry to hear of this. Based on what you have described it is most likely flooded and requires the water at the based to be drained away. You can also check the spigot to ensure that there are no blockages. Thanks
There is no water in the dishwasher
Thanks, I have reached out to you directly.
Machine does not turn on
Hi, thank you for your question and I'm sorry to hear of this. Based on what you have described if you cannot reset it by turning the power on and off it may be best to have it checked by a professional. Thanks
How can I book your professional to come to get my AD14S fixed? Any phone number please?
Hi Tony, thank you for your question. Yes our contact number is 1800 444 357. Thanks
Machine has suddenly lost power. No lights come on, can’t use. Have pulled out plug and reinserted
Hi Bob, thank you for your question and I'm sorry to hear of this. Based on what you have described it may be best to have it checked by a professional. Thanks
What is the standard height for this model Been told it's 87cm
Hi Mark, Thank you for your question, please refer to the below as it is adjustable: File: https://cdn.productreview.com.au/document/thread-message/af595c92-299a-56db-a942-2c9806cd6d0b Thanks
Hi we have ADF6SE2 machine. When I press the on button, the red light is on ,but only last for a second, and the machine won’t start to wash. we hope you can give us some idea to sort out this. Thanks.
Hi Jodie, Thank you for your question and I'm sorry to hear of this. Could you advise if it is one the the below errors: File: https://cdn.productreview.com.au/document/thread-message/3afd7d9c-9a91-5026-bb45-f579f44ebbdc Thanks
Hi, Our machine sounds like it’s working when you turn it on but it’s not washing anything. No water coming in to the dish washer when you start the program. The light flashes on and off (green).
Have tried turning it off and on again and resetting. Have cleaned absoloutely everything. Anything else I can try? Model ADW14S. Not sure how old machine is as we are in a rental. This has also happened once before and a mechanic came to look at it and said there's nothing wrong with it and it started working as soon as he was here!
Hi Nicola, I'm sorry to hear of this. Based on what you have described it sounds like it could be the spigot that might be blocked or there is water at the base so it thinks that it is full already. If this is not the case you may require a technician to take a look at it. Thanks
Hello! Same issue as most here Dishwasher is making noises but not progressing to the wash stage. I’ve tried to reset it and pulled the plug out but still nothing. ARC AD14S
Hi fbasal, the most common issue if new is the installation itself. Please confirm that this has been done below: File: https://cdn.productreview.com.au/document/thread-message/93abc6e9-d036-5213-8968-13cc91d09b55. To reset please follow the below: 1. Press and hold the Start / Pause / Cancel key for 3 seconds to cancel the programme. 2. Release it when the Washing and Drying lights start flashing. Water in the machine will be discharged in 45 seconds. The programme will have been cancelled once the Washing and Drying lights go off and the End light becomes on. Then, you can select and operate a new programme. If this does not work and there is no blockage or flooding you may require a technician to take a look at it. Thanks
Same issue but brand new hasn't run a full cycle yet. Drainage hole down and just flashing red and green and won't cancel
Hi Shannon, I'm sorry to hear of this. Could you provide the model number? When new the most common issue is the installation itself. Please confirm that this has been done below: File: https://cdn.productreview.com.au/document/thread-message/93abc6e9-d036-5213-8968-13cc91d09b55. Thanks
Adw14s spigot was issue originally but fixed since and machine drained all water but stuck flashing red and green. Is there a hard reset as unplugging does nothing
Hi Shannon, yes there is: 1. Press and hold the Start / Pause / Cancel key for 3 seconds to cancel the programme. 2. Release it when the Washing and Drying lights start flashing. Water in the machine will be discharged in 45 seconds. The programme will have been cancelled once the Washing and Drying lights go off and the End light becomes on. Then, you can select and operate a new programme.
Thanks
Hi tried that and still flashing. Water already discharged but still flashing and just humming but doing nothing
Thanks, it still sounds as there is some kind on blockage stopping it from functioning. I will reach out to you directly to get your contact details.
Hello, mine is doing the same thing, it's flashing on and off - I have cleaned all filters, water sprayers etc and tried resetting and nothing works!
Hi Nicola, I'm sorry to hear of this. Based on what you have described it sounds like it could be the spigot that might be blocked or there is water at the base so it thinks that it is full already. If this is not the case you may require a technician to take a look at it. Thanks
The spigot was fine but it had not drained completely the first time. Like another person said to tip it over and that drained it out and reset it. Working perfect now
dishwasher wont work and not drained. Red and Green light flashing
Hello, I'm sorry to hear of this. Most common it is related to the spigot if the water is on as per normal, see below: File: https://cdn.productreview.com.au/document/thread-message/2b2f40ff-7a22-5b87-93c6-795a067f5f08 You can also try cleaning the pipes and other compartments as per below to make sure there is no blockages: File: https://cdn.productreview.com.au/document/thread-message/2fd71c69-37c4-56aa-a80f-e0e9a26c0116 File: https://cdn.productreview.com.au/document/thread-message/feead11e-8a69-592b-a637-f2cfd87deacf If you find the issue continues you may require a technician to take a look at it. Thanks
Hey guys. Similar question to everyone.
My machine sounds like its working but just flashs. Wont cancel cycle. All pipes have been cleaned.
Hi Peter, I'm sorry to hear of this. Most common it is related to the spigot if the water is on as per normal, see below: File: https://cdn.productreview.com.au/document/thread-message/2b2f40ff-7a22-5b87-93c6-795a067f5f08 You cab also try cleaning other compartments as per below to make sure there is no blockages: File: https://cdn.productreview.com.au/document/thread-message/2fd71c69-37c4-56aa-a80f-e0e9a26c0116 File: https://cdn.productreview.com.au/document/thread-message/feead11e-8a69-592b-a637-f2cfd87deacf If you find the issue continues you may require a technician to take a look at it. Thanks
Similar to other comments… my dishwasher is not draining water and it’s started the leak out from underneath the dishwasher, all pipes have been cleaned, filter has been cleaned but still no better. I can’t seem to de-attach the waste pipe from the dishwasher to give it a proper clean.
Hi Leah, I'm sorry to hear of this, if you can manually drain it and try the below: File: https://cdn.productreview.com.au/document/thread-message/2fd71c69-37c4-56aa-a80f-e0e9a26c0116 File: https://cdn.productreview.com.au/document/thread-message/feead11e-8a69-592b-a637-f2cfd87deacf If this does not fix the issue you may require a technician. Thanks
Water St bottom of my machine tried the cancelling operation makes a noise but doesn't drain
Hi Stephen, thank you for your question and I'm sorry to hear of this. Based on what you have described could you check for the below: >Squashed Drain Hose >Blocked Drain Hose >Spigot Not Properly Drilled Out >Foreign Object In Drain Pump >Drain Hose not at Correct Height If all this is fine it would be best to have it checked by a professional. Thanks
Hi
My dishwasher is stuck on wash. I’ve tried to turn the dishwasher on and off for a long period of time, unplug and repug the power connection and cleaned out the filters and still the same result.
Hi Andrew, I'm sorry to hear of your experience. I will reach out to you directly. Thanks
mine has red and green lights flashing ive clean filters and emptied it completely. I reconnected it started to work then stopped and does the same again?
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