Ariston

Terrible experience with Ariston rangehood and oven. Brand new products faulty.
The worst customer service.
They admitted faulty products but don't want to cover under warranty.
Keep finding excuses.
No fix, No replacement No warranty.
Be careful when you look up Ariston products.
I want to give minus stars but no option.

Great washing machine Ariston rsf82. Great service too! Fast service and energy rating of washing machine is great too. Good looking washing machine and is super quiet and was delivered quick.

I wish I could give them no starts at all. Nothing wrong with the appliances but the service is unvelivable, not in a good way at all. If you have repairs or need to replace a part then you're screwed. I would never ever buy any of their appliances. I had to pay for two parts due to their fault and didn't even refund the money for the second one until I had to get consumer authority involved. Not once they accepted the fault to be theirs. It was as if talking to brick walls. Every single person there was the same. I would voluntatily go out of my way to advise anyone I know never to buy any of these appliances. You're on your own if you do and just pray to gods it won't break ever.

I brought a whirlpool oven from the good guys and it’s Just over a year old and this company has taken over the whirlpool oven now. First they claim they never receive the documents we sent them both me and a good guys staff member sent . Then I had a repair guy out who said he needs to order two new boards and a new door. Never got an email or heard anything back. Rang up today and they have know history of them coming out have to chase the repairers up. In the mean time I have know oven as the door hardly shuts now letting heat escape from the repairer. Shocking customer assistance from the staff and I asked to be put higher up the ladder but Janet a staff member ignored this requset

I was a bit concerned that spending this amount on a microwave was not smart - but.... this is not just a microwave. Started a simple as we could and reheated a pie. It came out with crisp pastry done perfectly. On to roast veges, again on the crisp plate and they were great. Roast chook - great. Haven't tried the steamer yet but I bet it works just as well. Quick, economical and effective.

I was a little skeptical at first as this Microwave claims to do so many things and what I pleasant surprise I received once I got it home and started using it! I found it fantastic and saves a huge amount of time and a really good investment.

This is the first dishwasher I have ever owned and it works really well! We love the dishwasher. It has made our life easier and we have had no problems with it!

This is our first Front Loader Washing Machine and the salesperson at Harvey Norman assured us we would be happy. I can gladly say we have had no issues, our king size sheet sets DO actually fit in together and the selling point was the cycle for washing doonas, blankets etc. Very happy!

Only lasted 2 years played up the whole time didnt wash the dishes properly. It broke 3 months after the 2 year warranty finished and they said they would fix it but they didnt and I payed $988 for a dishwasher that I was told was a good brand my old dishwash cost half that and I put in my rental house its still going its lasted years. They told me when I bought it, it had a five year warranty but ariston wont fix it and Im up for the cost of a repair man which is going to cost the same as a new dishwasher. Boo Ariston.

This product is absolutely useless. Looks amazing, yet elements cannot be controlled, each responding differently, either too hot or no simmer. If one pot does boil and spits water the entire cooktop goes go error and shuts down.

This is the best sensor, griller, microwave oven I've had, easy to use everything comes out perfect. I would have no problem to recommend it to family and friends etc

Brought a 7kg washing machine late 2016, started being very noisy a couple weeks after my warranty expired. I called Ariston to see how much a service was, i spoke to a lovely lady who asked to send an email with a short video of the noise along with a copy of my receipt and my details. After 2 days I got a reply offering me a choice of a refund or replacement. I chose the replacement and had it delivered to my door within 3 days. The customer service was exceptional from my first call all the way through to the delivery guys. I am very happy with my replacement and would definitely recommend Ariston.

Purchased 4 years ago, oven door won't open. Oven door hinge spring broken due to faulty hinge mechanism, is used maybe 4 times a week. Ariston won't cover it under warranty, their tech couldn't even get the door open. So I got an independent tech who opened it fairly quickly. What dreadful quality for a $2500 oven. Do not buy and thus waste time or your money on them. Purchased at harvey norman morrabbin.

Bought cook top early January 2019 lasted 9 weeks stopped working ,had electronic pack replaced which took two weeks to be replaced ,it lasted a couple of weeks then pack it in .Had cook top replaced that took 2 weeks, it stopped working the same day it was installed. Rang Ariston on 10th April spoke with one of their technicans who said it needed to be replaced again, it was sent on the 11th April waited and waited and it is going to be installed on Monday 13th May . 34 days without a cook top, family of four not happy Jan. Will see if number three lasts any longer.

Had a Ariston Pyro oven 15 months old , turned the cleaning setting on , 30 minutes into the process the glass door exploded sending glass shards all over the kitchen .
Rang Ariston was told it happens all the time , the only thing they would be willing to do is replace the door , i asked what happens if it does it again and the supervisor Robyn's reply was i understand but we cant do anything for you .
What a joke

Bought a Ariston WMG829 washer. Broke down pretty much after a couple of use. The drum stopped moving making a constant noise of struggle. Contacted Ariston warranties, they have a subcontractor for repairs "Endeavour Refrigeration and appliances" took them a week to send out a technician out cause they are very busy for good reasons. The technician said that the motor had to be replaced. A motor replacement on a week old machine! Long story short the part wasn't available he had to order it. Three weeks later came and replaced it.
Overall the quality + customer service + reliability I give it a 2 Star. Way better appliances for your buck out there but I guess I'm stuck with this one for now.

Kelvin was on time to fix my Ariston washing machine. He did a good job and was polite and respectful.