Arlo Ultra

A lot less than I expected – These cameras are ok. Definition is ok, night functions are ok, battery life is ok (although only if you have the camera placed in full shade on hot days), motion detection is a little unreliable… What isn’t ok is the subscription charges for premium features, and without paying that you most likely wont get what you want. The premium features are… Read more

basic features that come standard with other systems - why punish yourself? UPDATE - 6 months later and both cameras are turning themselves off regularly, despite heaps of battery being left. I can’t find any reason why they do this. The annual subscription has also gone from $120 to $150 (25%). I will not look at another Arlo product again.

Useless – Even on the lowest sensitivity setting it records insects flying in front of it. Records an inanimate object in my yard repeatedly as a person. After two days the solar panel stopped charging the camera. Expensive membership per camera. Biggest piece of junk. The only thing going for the Arlo system is its easy to install and connect. Show details

Why is ARLO not pn google review? – ARLO is rubbish. From there camera quality to there app and there rubbish mostly fee that was never disclosed to me apon purchase. There customer service is well Below par. Completely regret buying our 4 camera cysteine and would absolutely buy another product if I knew what I know now. Show details

Terrible Company, Terrible Cameras – I purchased 5 x Arlo Ultra 4K cameras and it was the worst purchase I have ever made. Cons: 1.) Cameras are useless without a $15 dollar a month money grab subscription 2.) Cameras constantly go offline 3.) Cameras will turn on light for no reason and never go off and cause battery to go flat. 4.) Cameras lose connectivity and have to manually… Read more

remove them and re-add them. 5.) Optionally attached solar panel never works 6.) Cameras are extremely expensive 7.) Camera notifications only work with the subscription and even then it’s random if you receive in time.

Pro: 1.) There is only one go thing about this camera, when it works which is rare, the video quality is good.

Also note I have an exceptionally home network with excellent coverages and very very fast internet. So this would actually improve these cameras, but still doesn’t seem to help.

Companies like these should be banned from selling these products and all retailers should stop stocking them.

Avoid them at all costs and purchase any other brand before these.

If you want continuous recording or manual recording without a subscription avoid this company – The cameras worked well although did encounter a few bugs which required resetting initially in the first few months. Once the subscription runs out you can't manually record or continuous record even with your own SD card storage enabled in the base station. If you thought you were paying over $1000 for a set of cameras that you could use however… Read more

you wanted, just avoid this brand as they require your monthly payment just to have the basic features working. If they had the non subscription running out of the box instead of the 3 months promotion, I would've returned the entire order the next day. Stay away as you are not informed of these changes until your free subscription runs out.

Terrible. Don't waste your money – Arlo has been nothing but a pain for us since purchase. You pay hundreds of dollars for the product, THEN an annual subscription fee to have full use of the product. The battery life is poor - we even went and spent money on an Arlo solar panel and often at times it chooses not to work. When I am away from home, the app also often has issues with connectivity. Live stream or recorded videos in library won't load. Not worth it's money. Show details

It’s Rubbish will never recommend to anyone! – I bought four plus the floodligh pro 3 cameras. All work well for the first 90 days when they give you the free subscription. Then you have to pay for cloud recording of around $20 per month. So I bought the smart hub, so I can record it on my own usb. Then I find out all the features wouldn’t work without the subscription. You can’t even select… Read more

the area for monitor, if you have a plant outdoor you will get 1000 notifications in a day unless you move the camera alway from the plant. Basically you will not get any of the features that they advertise if you don’t pay for the subscription. But you still pay top dollar for the camera. This is really nonsense.

Arlo Pro 2 – Purchased Arlo Pro 2 X3 cameras and hub eight months ago. Biggest mistake I’ve made. Actually embarrassing to admit I did after the research I did. Works fine with trial subscription, when that is finished you’re unable to use the hub library. Then the Agro starts, impossible to get any support from Arlo so then off to their chat room. At this… Read more

point I see exhausting customers complaining regarding same issues, plus many more. Do not even give this company Arlo a one star, I’ve just ripped almost 1.5k up. I’m a choice.com.au member and I will make it a personal crusade to ensure that the world will know not to have anything to do with Arlo. This product is the very worst experience I have ever encountered. Fortunately for me there have been very few.

Awful product, stay away – Purchased three of these when they were new three years ago. Wish I hadn't. The Arlo Pro 2s...great! No issues. The Ultras. Awful. Connection is glacial. Ask to connect to the camera, can take, at times 20-30 seconds. Not that helpful if the thing you're trying to see has already gone. Try to see local recordings. Nope. Cloud only, but only if you… Read more

pay for it. Local is *supposed* to work, but just doesn't. No incentive from Arlo to fix it either because why would they when they can just ask you to pay for the same thing. Friend of my has the Eufy system, seems much better. Just stay away from Arlo, better off just burning your money. Shame too as the technical details are actually pretty good - the image is fantastic, the build quality is very high. Shame they just. Don't. Work. And Arlo has done nothing in three years to suggest they care. At all. Arlo forum is chock full of people like me who hate them. Don't be like me. Don't buy Arlo.

STAY AWAY – I cannot in good conscience recommend this camera or any of Arlo products. People buy Ultra cameras because it's 4K capable. However, once your free subscription that comes with purchase expires, unless you subscribe to their most expensive level plan, it will be limited to 2K. In theory, if you don't have any subscription, you should be able to… Read more

record and steam in 4K but I haven't tried that.

Also their support is awful. Good luck if your camera develops some issues and need a replacement. Arlo will try their best to avoid acknowledging your issues. One of my cameras is having audio issues and I sent them two video files so that they can compare the sound of each file. Anyone can easily hear the difference, yet their support team insists that they fail to notice any, and ask for more videos and when I send them more videos, they say they haven't received them and ask me to send again. They hope customers will give up eventually. Luckily, I purchased this camera from officeworks, so it's going back to the store.

A trap for new players with useless support and hidden subscription – To get the useful features there is a subscription required. A trap for new players. They are good at collecting the subscription fee, garbage at support. Arlo support is near on useless, they would rather harvest my personal details than answer a straight forward question. The mobile interface is largely user unfriendly. I gave up trying to… Read more

schedule cameras, the interface is largely useless on an iPad. The night vision of the camera picks up the eve and wall well, but gives a dim view of people at night - the opposite of what is needed. The cameras work well in the day, expect that one keeps sending notifications for vehicles outside the activity zone. Why set a zone if not to exclude activity outside of the zone? The other cameras do not see a road.

The wall mounts are not particularly sturdy and need a better design. The cameras seem okay, but based on other reviews here, I think at least one of my batteries is starting to fail.

Arlo needs to spend some money getting the user interface right, so employ a hmi expert, understand the users interactions and build a user friendly app. Not hard, sack the current clowns.

Subscription unsustainable! Do not purchase – Arlo security cameras is a Netgear product range. Netgear (Arlo) charge hefty for the subscription - Per camera I might add! The older cameras like some I have have, you can allocate USB storage and view from your phone or laptop. They worked well. In 2020, Arlo (Netgear) got greedy! Their newer Arlo cameras like the ones I recently purchased… Read more

(Ultra), have storage that would link to your phone or computer in the early days, but firmware upgrades have changed this and now you have to buy a subscription for EACH camera to view your recordings. THIS MAKES ARLO CAMERAS TOTALLY USELESS!

You can no longer record from your phone or computer either. When the camera picks something up, you get is a notification to alert you that something is happening. If you miss the alert - oh well.... Unless you sign up to their HEFTY subscriptions you are none the wiser about what happening. This is why ARLO CAMERAS ARE USELESS!

Don't waste you money on a product that does not work as it should. Thousands of dollars spent already, and now I have nothing to show for it. ARLO cameras are very low value, and they are not value for money. I do not recommend this product is any way, shape or form.