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Asgard

Asgard

1.5 from 66 reviews

Reviews

(7)
(1)
(1)
(2)
(55)
  • Transparency
    1.1 (10)
  • Customer Service
    1.3 (11)
  • Rates and Fees
    1.0 (5)


Neveragain

NeveragainPerth, WA

Is Asgard Actually Solvent?

published

RC

RCMurrumbidgee Region, NSW

  • 2 reviews

DO NOT USE ASGARD

published

I had my super with Asgard for 18 years and it made a return of 0.03% per year over that time after fees. This business is nothing but a ponzi scheme designed to take your hard earned money. The government should be ashamed to let such business operate

Transparency
Customer Service
Rates and Fees
Insurance Options
Income Protection
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Rubble

RubbleGreater Melbourne (Inner), VIC

  • 3 reviews

***WARNING*** Thieves at work. ***WARNING*** Thieves at work. ***WARNING***

published

My mother passed away and as executor of her will, they will do everything in their power not to forward on her superannuation so it can be passed to the beneficiaries
1. They say they won't deal with the estate, they deal only with the individual beneficiaries. What a load of crock. The executors for the estate are appointed by the courts. They are required by law to deal with the executor. 2. They say that you have to wait as there may be people objecting. That's what the court decides you bunch of pin heads! That is not up to them to decide. And, how do people know their has been a claim made by the estate? Where do they advertise this so people can see if they have an objection?

What they forget is, it"s not their money!

Transparency
Customer Service
Rates and Fees
Ronnie

RonnieGreater Melbourne (Outer), VIC

  • 8 reviews

Must be a good fund for advisors

published

I was with Asgard since 2008 as it was the company default option. My advisor loved it. Must have been getting good commissions. If it is such a good option, as they say it is, maybe they should have taken a minute or so to explain how to get any gain out of it because I never did.
In 2015 I fired my advisor, changed to a top 5 super fund and put my investments in mutual funds and tripled my yields overnight.

Transparency
Customer Service
Rates and Fees
Income Protection
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LesN

LesNSouth East Queensland, QLD

  • 2 reviews

Super fund for financial planners

published

I was put into this fund by my financial planner. If I hadn't got out when I did I would be broke. Every month I lost thousands. When I sacked my financial planner and there was a couple of weeks gap before I could get my money into an industry fund, Asgard told me I couldn't have money there without a financial planner. What does that tell you about the relationship between Asgard and my FP?

Transparency
Customer Service
Rates and Fees

Catalina

CatalinaVictoria

Worst performing fund ever

published

My mistake for not checking on my super, but this fund just takes money and gives no return, dont ever use them and my money has just gone backwards since I started

Transparency
Customer Service
Rates and Fees
Insurance Options
Income Protection
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USELESS

published

This company is a joke. I will be removing my superannuation. Couldn't even change my address via phone because I couldn't remember details that were set up over a decade ago. Staff were rude and unhelpful. Will never use this company again.

Transparency
Customer Service

Matt

MattPerth, WA

  • 4 reviews

Cost me money

published

Was with this super provider for many years as my previous employer organized a " deal".
In short it cost me alot of money over many years before I realized and switched providers.
Looking at the numbers is shocking as there was a decline in my super funds over many years. I guess it's something alot of us don't pay attention to until its too late.

Transparency
Customer Service
Insurance Options
Income Protection
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Michael S.

Michael S.South East Queensland, QLD

Only people who make money from Asgard are the Financial Planners

published

Was with them for 10 years super and investments - lost $200,000 on investments and the net return on super was $0 - i.e. I put more money in then my balance when I rolled over. They are garbage avoid like the plague. Have extraordinarily high fees which they pass on to advisers.... that's why advisers like them

Transparency
Customer Service
Insurance Options
Income Protection
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Avoid Asgard

published

Closing my account with them took over 2 months, they were deliberately stalling the process to keep the funds from me. Backward and unorganized establishment do not trust them with your hard earned funds! Shocking experience, absolute bunch of cowboys.

Transparency
Customer Service
Insurance Options
Income Protection
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Pete

PeteSydney, NSW

50% increase year on year on my life insurance fees!! What a joke

published

Been with Asgard for three years and yet another increase on my life insurance from $75 per month to $112.85 per month for 2019. 50% increase and no cover increase !

Transparency
Customer Service
Insurance Options
Income Protection
See all answers

Making huge fees and investment loss every year

published

This superfund is even worse than a Ponzi scheme. I am very upset with this fund after losing $2000 dollars for useless insurances that were sold as a package. Never again! I will change a fund today.

Customer Service
Insurance Options

Grunter

GrunterPerth

Late and Beligerent

published

Asgard banked a cheque for insurance i was contemplating taking out 18 years ago (and failed to refund me at the time). Years later i closed my associated superannuation and they (again) failed to rollover that amount (which they later say was lost. Now they send me a cheque (with a tiny amount of interest) which they say is meant to compensate me for 18 years of fiscal failure on their part. When i lodged a complaint they actively stonewall and won’t answer my questions. Bad company, reporting mismanagement to the regulator.


Donna Curnow

Donna CurnowPerth, WA

Salary Continuance Claim- Poor service..protracted delays.

published
ATN

ATNnorth sydney

  • 2 reviews
  • 7 likes

Deceptive commercial business

published

It's hidden fees and charges made me lost all my super contributions for 3 year!!! It's worst business full of indecency and deceptive conduct. It should have been reported to recent Royal Commission and audited by APRA carefully in details in ceasing further loss for both existing and previous innocent customers.

JEAN

JEAN

  • 3 reviews
  • 1 like

Stay away with this crook service

published

Been with asgard since 2010 but recently I found fees are very high on top of advisor fees. I asked many times to change and review my investment but they refused and very rude over the phone. Lost more than 4000 $ on fees and management. Please avoid Asgard . Now I change to other super and paying less than asgard. AVOID this Crook Service.


Crap service stay away

published

Been with them about 7 years. They just took more money out off my account rang asgard and was told interest rate changes all over world and all this other crap to many charges. My super simple low cost investment that changes as you move through like thats the letter I got July 2017.


Finally I have one chosen super fund

published

I have had many super funds, and since my Mum passed away I have made a conscious effort to roll everything into one. My Asgard fund was the choice, I have an adviser to manage the fund which is the most suitable option with Asgard. I give it 5 stars for now, and will monitor it over the rest of the financial year. But in terms of accessability with information about my account, and the ease in which I was able to move everything over was seamless. Here's hoping


PiStep

PiStepPerth, Western Australia

  • 6 reviews
  • Verified customer

Good platform for wrapping up all investments

published

Asgard is a quality option for the right investors

published

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Questions & Answers

Jason

Jasonasked

I move the house chance a address, i want chance new house address how can i chance new address?

1 answer
Ronnie
Ronnie

I have no idea. Why don't you ask Asgard?


Dale Sharpe

Dale Sharpeasked

We have approx 350,000 sitting in a account with a bank making about 2%, this is on top of a fairly moderate super fund. We would like to know of a secure investment that would give us more interest without risk we are both 80 years old. The super fund is with asgard through a financial adviser but would prefer to deal direct saving fee's ??

No answers

jane

janeasked

We were in first state super when we were advised by a manager at St George bank to see their financial advisor. We on his advise, as he went out into his own business, transferred to Asgard. His and their fees have always shocked me and after 5 years have about the same amount as we gave them. Have now lost 25000 in last 14 days. we are retiring next March. Rang and spoke to advisor re my terror of this situation he abruptly said it will turn around but we do not have 10 years or so for this to happen. Where do we go from here?

No answers

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