Asko D3122

Great machine – We have had this machine for 15 yes & has been great ,trouble free.Unfortunatly now needs repair. Have decided to replace instead of fix. Hope they are still available.

PERFECT! – I had an Asko (then called ASEA) for 22 years and would have repaired the pump but thought it was time to get a new model. As we were thinking of moving house, it seemed to make more sense to buy a cheaper replacement for the time being so we purchased a Whirpool dishwasher instead. Well, I complained every day and regretted not having kept my old… Read more

Asko/Asea. I missed the extra space inside, the clever filter cleaning system and the lack of sparkle. When the Whirlpool stopped working just 1 month after the 2 year warranty expired, I was quite happy to get rid of it and get another Asko. It has been going now for 2 months and every day I say ' I love my dishwasher' and I do. I especially love the cutlery basket and the fact that you can just put it anywhere in the rack and am still amazed every morning that the improved filter system remains spotless due to the clever way the food scraps are flushed out. Don't buy anything else if you are looking for a dishwasher that will do a good job.

7 December 2015. Still happy every day. Everything, the way it cleans everything sparkling clean, the clever bottom filter is self-cleaning and remains spotless, the extra space inside, the clever movable basket with the little slide-out lid to keep little items inside, the quiet operation, the efficient water use, the solid interior trays with the ball-bearing rollers which glide smoothly, the main on/off switch hidden on the inside top so little fingers can not turn it on, etc. Nothing, well perhaps the initial cost but it is cheaper in the long run when you consider the long life it has.

The one reason why you shouldn't buy an Asko – Lots have been written about the pros and cons of buying an Asko over other leading brands like Bosch or Miele. I’ll give you the biggest reason not to buy an Asko as long as you excuse the fairly long story. We’ve owned an Asko for about five years now. In the first few months of owning the machine, the lights on the controls would dance… Read more

around whenever we pressed the start button. It didn’t happen all the time, just occasionally.

We called Asko and the technician came and said nothing is wrong. We had to pay around $140 (if memory serves me) for the call out because the company has this real customer unfriendly policy that actually discourages you from diagnosing and fixing problems early – but that’s a discussion for another time.

A few months after, the machine stopped. Just wouldn’t work. We called Asko and the technician told us it was a clogged drainage pipe and not covered by the warranty. We had to pay another $280 for this. I was mad but paid.

The next day the machine broke down again. Asko came out and found a corroded part that had to be replaced. The technician told us that the first problem with the control was due to this as that is how the machine tells you something is wrong. Wonder why this wasn’t picked up in the first place!

Here’s when the fun begins. We called the service manager three times and emailed him twice to arrange a refund for the two service payments we made. We can never get him on the phone and left messages. He never called back and I think he must have been hiding from us.

We asked the receptionist for the Australian general manager. She would not put us through and said we should talk to the service manager. We asked for the GM’s name so we can email or write him and she refused to even tell us that.

Luckily for Google we tracked him down (this was [name removed], who has since left) and we emailed him and sent him a registered letter of complaint.

Weeks passed. No reply.

Out of desperation, I emailed global HQ to tell the CEO what a lousy job [name removed] and his team are doing in looking after us and attached the letter I sent [name removed].

The next day I got a call from Asko Australia’s customer service manager. What a surprise!

He told me Asko would give me the refund I requested but was fairly unapologetic. He also couldn’t tell me why I was ignored or why management seems to be hiding from unhappy customers.

He also said my check will be sent in one week. It took two – no biggie. But what really makes me unhappy is that Akso Australia didn’t even have the courtesy to extend an apology to me even though they knew what they had put us through.

It is simply amazing that a premium brand knows so little about customer service.

Who cares if Asko outlasts its competitors? Any company that treats customers with contempt doesn’t deserve my business.

Good quality, dearest dishwasher I've owned, but also the best one! – I've had LG's and Whirlpools as well, and been in homes with Fish n Pieks etc etc. This really is the best dishwasher I've owned as far as clean dishes go. It seems to dry the plastics better too. I am really very happy with this dishwasher. It's quiet, the only noisy thing about it is the water gurgling down the pipes (no fault of the… Read more

dishwasher.) It has a heavy duty clean corner for the pots and pans and the sliding (put anywhere) cutlery rack is a bonus. I also like the knife rack for the big kitchen knives on the top shelf also.

No issues with shelves sliding out, nor water leaking. Really good quality solid reliable dishwasher. We have had it for over 3 years now, and it hasn't missed a beat. We've had issues with our electrical supply (ie too low a voltage - long story now fixed) and this didn't seem to affect the dishwasher.

One of the main reasons we bought this dishwasher (other than it was an asko!) was that the top arm is permanently connected to the water supply. A lot of dish washers have that top arm attached to the top shelf, so disengage when you pull out the top shelf. This one doesn't so I figure less chances of seals going ikky or just not working. When looking at other dish washers I've also noticed that some top arms come out of the roof and don't actually connect at all, I always worry that if you stack the shelf wrong this may get obstructed and your whole top shelf will not wash properly. Again not an issue with this model.

Love this dishwasher and would definitely buy again when it's time to upgrade / move / or re-purchase. Dishes are clean and dry. What else is there to want from a dishwasher? Can't think of any!!! It's pretty good!

Was given a secondhand Asko D3122 Dishwasher – I was given one of these machines by friends who replaced it with their faithful Miele, and it would have had to been at least 10 years old when I was given it 6 or 7 years ago. The beast has worked perfectly the whole time it's been in our kitchen (except when I forgot to scrape a olive stone off a plate and it got stuck and burnt out the drain… Read more

pump) even this didn't make me want to get rid of it, I rang Asko and said I needed a new pump and I by 3pm the following day I had new $50 pump and installed it myself and was given many more years of use out of it. Unfortunately the mainboard must have been fried in it, Was flashing the pot light, got stuck in first pump cycle, none of the buttons worked and I pulled it out of the cavity you could a smell burnt electrical smell. after so many years of perfect service I will replace it with another Asko.

12 years of good service – We bought the ASKO D3122XLQ in 2006 and have no dishwashing trouble with it. The only issue is the coating on the racks came off in a few spots. We used a product to re-coat which doesn't look the greatest but it does the job. I rinsed my dishes of large pieces before putting them into washer and all dishes came out clean every time. We have never had an issue with clogging. Satisfied customer for 12 years.  Show details

16 years instill going strong. 8 years no issues – Update: 16 years and still going strong. After having other brands we bought the Asko D3122 and installed into our new house. Never heard of this brand but it was recommended by The good Guys as a good reliable machine. It has been great. No issues, dries dishes well, quite to run and looks good. Would definitely buy Asko again. Show details

Should have lasted longer – Control panel blew up and emitted smoke and foul burning smell. Lucky we were home at the time! Every sales assistant tells me I should have got more years out of it. ASKO totally unwilling to offer a fix or an explanation. Terrible customer service. Up until this point, machine seemed ok but I’ll be looking elsewhere for my next dishwasher.  Show details

Disappointing – We've had our machine for 6 years now, & thought I'd write a review as I wish I had read the reviews before I bought this Asko dishwasher. We've had a Technician out every year since we've owned it sometimes twice a year for all various reasons, not draining properly, buttons not working, the seal around the door, the drawer broke etc etc, it's… Read more

the only appliance in the house that gives us grief, & it was the most expensive! You pretty much have to clean the dishes before you put them in the machine :(

Asko wows – I have a D3122 dishwasher and the door showed signs of rust after only three years. I had taken out a 5 year warranty through the people I bought it through but they went broke and Asco wouldn't stand by their product. Now 3 years later the door leaks. I will never ever buy another Asco product. I was silly enough to buy an Asco W8844XL Eco… Read more

washing machine recently that had to have the door seal replaced after a month. The seal was faulty and had to be replaced with a different type. It also has an issue with drying. For a product that boasts a 1400 rpm spin it doesn't dry clothes as good as my old Samson that is only 1200 rpm.

I bought and paid a premium price for Asco thinking it was a quality product. How wrong was I?????????

An excellent machine... for the first 5-6 years – What an excellent job this machine does. It's cleans well, it's quiet and it looks great. UNFORTUNATELY it recently flooded the base pan (no reason found) and even after drying it out (as instructed) it's not working. The float switch seems to be stuck or faulty, because unplugging the switch lets the washer run just fine. So basically, this… Read more

little problem is going to cost hundreds to fix on a 5-6 year old product. Shouldn't the float switch be a little easier to get at and fix? Why is it even busted?

great machine – 8 years and no issues cleans and dries dishes awesome Bought a new house unit was installed we had never heard of the brand before but it has worked everyday since and only problem was a kink in the drain hose that was a result of a poor install. Hope it never quits it does such a good job and quite cant hear it running  Show details

Recurring problems of no draining at end of cycle. Just flashes the program selected – Hi All, Recurring problems of no draining at end of cycle. Just flashes the program selected and leaves the dish washer full of water. Was repaired about 2 years ago for same problem. It is now out of warranty. If you want more info please reply with number. Now I did!!  Show details

Love my Asko – We bought our house with the Asko dishwasher already installed. It was already five years old when we moved in and we have been here for 3 and a half years so it has given service for over 8 years now and is still going. We would definitely buy an Asko again. It is quiet and does a great job.  Show reply

Asko dishwasher – We owned this dishwasher for 6 years now and it was good until something broken in dishwasher the washer arms inside dishwasher and its quiet until mum encounters issues with dishwasher and water was leaking from dishwasher We Brought dishwasher from Retravision in Australia This dishwasher don't dry our dishes that good

7 years old dishwasher, control panel went after 3 years - and only trouble after that, now no hot w – Paid $2300 for a lemon, really disappointed + Clive Peter purchase, extended warranty was a joke. Now the water does not heat anymore, and obviously not washing anymore. Also to have a good load washed it takes very long. I wish I had purchased a cheaper dishwasher and would not be upset if it didn't last, but for the price I have paid, it is not good enough what I got.

6 Years of age - worked well for first 3 years then electric explosion in control panel every year a – The ASKO does clean the glass to a sparkle. When its working it excellent. The problem is reliability. We chose ASKO because reliability was paramount to us. It worked well for 3 years then after that we had it repaired every year after that. It's now 6 years old. The problem was the same; an electrical explosion in the dishwasher circuit. Luckily… Read more

the mains clipsal switch cuts off electricity, otherwise we would have had a fire on our hands. Whilst I'd love to, I cannot recommend a dishwasher that regularly explodes. I just want reliability. Is it too much to ask for?

Asko D3122 – Be careful asko are prone to need repairs after4 yrs. dont clean real good or dry parts expensive eg control board $447.00 + outcall could cost you min $600.00 to repair this product .i think they cost about $1000 to $1100 to buy new going to throw mine one in the garbage not worth fixing.

Fault after fault and terrible customer service – I would never buy an Asko Appliace again after my experience with this dishwasher. No sooner do we get the thing fixed and within a couple of months it comes up with a new error. Never the same error, so we have to pay again for a technician to come our and repair the new fault. Also the customer service is appalling. We can only get a service… Read more

person within a couple of hours, one day a week. And we only get to find out when he is coming the night before, never mind that both of us in the house have jobs we need to keep.

Expensive, bad customer service from Asko, and as soon as warranty has expired there is nothing but problems.

Should have stuck with the dish mop and sink – The absolute worst electric appliance I have ever owned. Totally unrelaiable, leaks water, service staff only do half the job. I really must say I would never buy anything with ASKO written on it again. Broke down 4 times in 2 years, the same problem every time. Found the cause... water leaking out of the cabinet onto the electics… Read more

underneath. I could find the problem in two minutes but apparently their service staff couldnt.

Stick with the dishmop and sink... slow, but definitely more reliable.

Don't buy Asko. The way it was totally unreliable..not partial, not a bit, not slightly, but totally useless Bad service, unreliable, leaks water, poor support, generally a lousy product

Great for the 4 years that i used it, thats why i've rated it with 4 stars – 4 years for a $999 dishwasher is very dissappointing, i will never be buying another one to the same value or make, Asko customer service responds in its own time, which makes it hard to determine their preferred repairer and a satisfactory outcome with a resolve to assist with repair .

Expensive to purchase - expensive to maintain – We purchased this unit 3 yrs ago and have had to have 2 service techs out in the space of 2yrs - the 1st time to installa check valve as the machine kept flooding even when installed as per ASKO recommendation. The last visit was in excess of $400.00 - New Motherboard, new start button etc . I am unhappy with this unit if it has this high a cost… Read more

of ownership I will be looking for a new Dishwasher again and this time it will not be an ASKO. When you pay a high cost (For so called the best - you want the best to also last long without breaking down) you expect a low cost of ownership. My last diswasher lasted 12 years with a total cost of repairs being less than $200 for some door springs. ASKO never again. You pay for the name and it took 2 days to get a service tech to my home. Washes well High purchase cost (Supposed to be the best) - High cost of Ownership (Expensive to maintain) - Service techs are busy - Why?? I can only think this product range must breakdown alot at $100.00 +/hr?????

Reliable, even on tank water with low pressure & does a great job – In our house, EVERYTHING goes in the dishwasher; kitchen sponges, scrubbing brushes, dog dishes - the lot. The ASKO (which looks like this model but is 17 years old, so undoubtedly a predecessor to this model) just goes and goes. Twice in seventeen years our old house has stopped it as the floors move, but as soon as we level it up it goes… Read more

again. Amazing value for money. Low power usage, low water usage, efficient with pumped tank water & cleans beautifully. Won't break down! Surely after 17 years I'm entitled to a new one? It's great, really.

Terrible unreliable product – This product was a housewarming present in our first home - top of the line, strongly recommended by supplier. Within 6 months we discovered that if anything sticks in the discharge pipe, the machine floods and breaks down. The service man was great, told us this happens all the time with olive pips, reset the machine and didn't charge (he said… Read more

because of commonness of problem, they give the first one free). Not sure why they didn't create a strainer system in the machine that stops such things getting through.

The second time it flooded was when we moved it when moving house. Of course the propensity of this machine to have water sitting in the bottom at all times meant as soon as it was angled, the switch tripped. Had to tip all the water out and eventually(days later) it reset. This then happened 5 or 6 more times over the next 12 months. We called out the (new) service man, he said the connection to the supply was tripping the machine. He uninstalled a standard plumbing part. He also recommended not to use powerballs as "this is too much soap for these machines"!! 6 months later the motor stopped functioning. New part required. More money.

Now, 3 months later, sitting here listening to the motor grind away, I wonder on earth I didn't purchase a low-end replaceable model instead of wasting my mother's money on this. It's 3 years old and I'm considering throwing it in the tip. It leaves a constant lumpy residue in the glasses but cleans the bottom rack well. Nice appearance. Expensive, poor design, major usage issues, cleans badly, service costs.

I love my Asko! – My first ever dishwasher and I am so glad I went with a "good" one. It is Swedish and cost me $1100 nearly 5 years ago and it is going strong, still looks new and washes great. Mine is the 14 place variety which is perfect for my family of 5 - I turn it on every 2nd day (I wash my pots by hand)and everything comes out clean, except the odd reject,… Read more ·  1

I generally give things a rinse if really messy and in particular because I only turn it on every 2nd day so I can't have weetbix bowls going cement like else it'll never get clean. It has an eco wash but due to our needs I always use the maximum setting and it still only use's 20 litres of water and the dishes are always dry. It is easy to pack and use. water wise. always dry dishes. easy to pack. I find that the tablets can be a tight squeeze and sometimes don't fully disolve.

Terrible – Asko seem to have a good reputation. But it's simply not exceptable for a machine at this price to break down after three years. Searching the net for the problem we had we noticed hundreds of people world wide with the same problem. At the very least this model is a dud, at worst Asko is guilty of substandard wirign and parts. When it works it… Read more

cleans efficiently.It's was also reasonably quiet . Emphasis was. After three years it broke down for the second time. Water gathers in the sump and the cuts the power but not to the drain pump motor which burnt out and melted a lot of the plastic inside. Wouldn't touch one again with a barge pole.

Excellent – I love Asko and I have friends who also have Asko's and are very happy with their dishwashers. Asko's are reliable and when I need a new washing machine, I will be looking at Asko models. Also, when I went looking at dishwashers, I originally had Bosch in mind (wanting quality as my Electrolux dishwasher had caught on fire) but the salesman was… Read more

so enthusiastic about Asko products, giving me detailed info on what makes them so much better than other brands, that he swayed me (plus I thought the inside racks of Asko dishwashers looked so much more sturdy and easier to stack than all the other models). Asko make quality products and they are reliable. We have had this dishwasher for 2 years and it has run without a hitch. We don't notice it when it is running, it is energy efficient, looks streamlined with minimal controls, easy to run and best of all, very easy to stack. The inside racks are also very sturdy.

Good – I contacted Asko today and they admitted they only supply a plinth for more modern, higher kitchen benches and will send me the smaller plinth more suited for my situation and apologized for my inconvenience. I suggested they include a warning leaflet in future for lower benchtop installations. Helpful service

Good – We have had this machine for a couple of months now and I am still very happy with it. I did want to add to my earlier review that the pot wash takes too long, you can only really use it overnight. As before: quiet, does the job, looks good and excellent child lock. pot wash cycle takes FOREVER!

Excellent – Very happy with the purchase, expect to last many years, sturdy and quiet machine, although it is a basic model, cleans the dishes very well and has a selection of several washing programs with economy option to save energy. This is my second ever dishwasher after a Dishlex.Lots of room, dishes are very clean and dry even when using an economy… Read more

cycle. The filters are easy to access but don't need constant cleaning as my old Dishlex did. Has two directional sprays pointing at cutlery basket and the area where you would normally place bigger dishes or pots at the back. Just a couple of little things, doesn't beep at the end of cycle and the bottom drawer racks don't fold

OK – This is a good dishwasher that I havent had any problems with. It is easy to use and I can fit a lot of plates, cups, spoons, everything in. I can even load a couple of large mixing bowls in the lower rack, but I have to be careful to stack them correctly, because otherwise I have a tough time pulling out the lower rack because the large bowls get… Read more

stuck or obstructed by the spinning thing in the dishwasher. Overall, I enjoy doing the dishes, and they do come out sparkling, and there is no problem except for the con as noted above. We didnt have a choice about our dishwasher because it was already in the house when we moved in. I have to say that I love using it. I dont know if this happens in all dishwashers, but when I am loading or unloading the bottom rack, the top rack always slides out and hits me on the head. There should be some sort of clip or something to prevent this, because it can be a bit irritating since it happens every time.

Good – I used this site to get some quality advice before I made a major purchase on a new dishwasher. I was quickly reminded that people are very keen to complain! I KNOW that I am NOT the ONLY person out there that IS happy with this particular machine! If this one is in your budget, then it is worthwhile! "Google" it for yourself! Easy to maintain… Read more

esp. routine (you/user) maintenance. The top washer arm is seperately plumbed... that is... the top rack does not need to 'mesh/mate' with the back of the washer. (No future roller and seal probs there!). HUGE height clearance for plates, pots etc. ...(on the bottom rack!) - On the top rack, you can fit almost anything except tall standing plates!!!! ... If you follow the included manufacturers booklet esp. about stacking correctly etc.... You will love this machine. I think?!? This machine can take powder or tablets! Worst case scenario... I can easily source parts for this make. (But I don't expect to have the need anytime soon). 'Asko' and 'Bosch' are regarded as the two leading domestic brands of dishwashers! None really. If anything, the initial purchase price. Ouch!... But hey.... you get what you pay for.... I should be able to reasonably expect at least 10 - 15 years service from this beau. The quoted "efficiency ratings" are for the most minimalist economy setting(s) that are programmable. Again... only use these settings per manufaturers advice, otherwise the 'eco' settings are shite! A 'Normal' wash is STILL better than the competitors... (based on the end results). A MASSIVE MAJOR draw back is the overall time from start to finish on a 'normal' cycle. (Over 2 hours!)... Aprox. 30 mins is drying time however!

Good – I had a Bosch dishwasher that gave 15 years of reliable service. Saw the D3122 on special at 2nds World and decided to give it a go (having decided i was only goign to go with Bosch, Asko, Miele). Am very happy with the dishwasher. Has taken me a few loads to work out the best way to place dishes as the trys are a bit different to the… Read more

Bosch.

I use cheap dishwasher powder and rinse aid and am happy to say the dishes are coming out totally clean and dry.

The Asko is a bit noisier than my Bosch, but not so much that it's a real issue for me.

Just a note for installation - make sure the water hose goes right up to the top of the machine at the back then down again, otherwise you'll have water come back into the machine and eventually it will think it's still got water in the bottom and try to pump that out before starting a cycle. I was lucky that Asko fixed this issue for me under warranty when it was really the 2nds World installer that stuffed up (maybe Asko dishwashers are a bit fussy with their installation).

All in all I have no hesitation in recommending this dishwasher. Cleans well, even on economy mode 45c. water efficient. Works well with cheap powder. Dishes are dry. Not the quietest dishwasher.