Asko D5424

This model has been working very well for 7 years! The opening handle is now feeble yet it an excellent dishwasher! I understand that Asko in Sweden sold their company to China. Asko are one of the best quality brands in Australia. * Any dishwasher doesn't like heavily dirty Dishes... quick rinse always keeps the Dishwasher alive for longer. * Dishwasher cleaner $5-00 every 3 months Keeps the machine functioning really well Show details

Quiet operation and works well – This dishwasher runs quietly and the dishes come out clean. I do soak and rinse most of the items before they go in as I like to use minimal dishwashing powder. When the machine 'beeps' to advise the cycle is complete, it is helpful to open the door and let the steam out to assist with drying. I usually take the plastic items out and cool/dry… Read more

separately on a drying mat situated on the kitchen bench. When on my own, I use the D/W approx. every 5 days. When I have visitors, the machine can be used daily.

I purchased the D/W through Harvey Norman & they were helpful. I paid the extra dollars and had it professionally installed by ASKO.

The ASKO customer service person I had to deal with was hopeless. I requested a particular day of the week to accommodate my work commitments and the customer service person booked it in on a completely different day and time. I ended up having to leave work and race home to accept the install or wait another week before it could be re-scheduled. Incredibly annoying given I was paying for the service!

Otherwise, I am very happy. The machine has been operating well for 8 months now.

The best dishwasher – I have had this machine for approximately 2 years and absolutely love it. I was a little hesitant after reading the reviews, but the sale person at the good guys convinced me it was a great unit and it definitely is! It cleans every time to perfection. The button is a soft touch, as others have mentioned, but seriously you do get used to it. This dishwasher is the best!  Show details

cockroaches – We purchased an expensive model Asko dishwasher. It was temperamental but it continued to work. Then it no longer worked. It was still in warranty so we called Asko for a technician - finally one came out. He spent 10 minutes, told us that cockroaches had stepped along the mother board (first I knew of any cockroaches in my kitchen) and that while… Read more

the boards weren't sealed off from the alleged cockroaches - cockroach damage was not covered under warranty. The technician then charged us $370 for the visit and left.

I can't live without it! – My Asko is 12 years old and has been most satisfactory until recently when it developed an F11 fault....which reoccurs despite spotless filters and $169 to an Electrician + many inhouse cleans . As it is only the final pumping out of water that is a problem , what else can we do ? F11 reoccurs if the water from the final rinse does not pump out. Show details

Stay away from this "brand" – We spend $1200 for a dishwasher that didn't last 3 years. Repair under warranty, cockroaches, faults ect. Never again. We could have bought 3 dishwashers for this money and replace them each year. Show details

Terrible faults all the time – Every 6 to 12 month we get faults on this machine we have had 3 call outs in 3 years stay away. Asko service department is great to deal with but the cost of every repair we have had it's not worth it to call out again

Under cover not asked for but delivered has Cockroages sitting on the inside of the body how to get rid of it – Water has logged since I installed late last year. My hot water is not working how do I use it on cold water? I need your service man to visit me at 0450520648 Please register and send me details of sending me a service man to fix it thanks Show details

Never again – Totally frustrated by the operation and Asko service provided . After getting this 4 year old dishwasher serviced ( no real service provider in regional Victoria.) nothing comes out clean. I've tried tablets and liquid. I feel sorry for the complaints line people. I recently purchased a Miele for my city home. The difference is like night and day. Show details

Solid machine but cannot start when weather is humid or air is damp (rainy day or muggy winter day) – 1. Solid machine that washes well. Just test how rigid the door is. Only scrape the stuck food scraps however it cleans well. 2, Pity about the electrostatic start/stop buttons which are susceptible to moisture in the air. Poor design choice for these type of switched for a machine that is normally in proximity of wet area, e.g. under the sink… Read more

counter. A better design would use a mechanical start/stop switch. To fix this issue we have to resort to a hair dryer blowing at the said start/stop button, switching it OFF and leaving for 10 minutes or so till it resets?

3. Otherwise its a good machine when it works. We use powder detergent ( 1 cap) and 3 capfuls of vinegar in the other container.

Works well until the electrics go. Only get 4 years – This is my 3rd Asko but will not be buying ASKO again. The first one lasted 13 years. The second 4 years ,the third 4 years. The ones that only lasted 4 years stopped working due to the electrics, both had the same issue. These clean really well when they work but unfortunately 4 years is not good enough. The cost of 3 service calls and two machines in under 8 years makes them way too expensive. Will not be buying ASKO again. Just junk!  Show details

Suggest you steer clear of this model or try another brand – I've been an Asko advocate for many years, having owned 4 Asko's over 20 years without incident at 2 locations. Unfortunately this particular model seems to have design issues. In recent times I have purchased two D5424 and have the same troubles with both. - The tablet dispenses only half of the time - I.e. The dispenser door opens but the… Read more

tablet does not dispense

(tried numerous different tablet products and still exhibits the same issue)

- Dishes are often covered with food particles and residue at the end of the cycle

- Wash cycles are excessively long

After a long history with Asko I am left with no choice but to change to a different brand.

Other friends have indicated they've experienced similar issues

Satisfied customer - not so much now – I was very unsure about purchasing this product as I did not know anything about it. However, I have been pleasantly surprised with its performance to date. I scrape the dishes and sometimes lightly rinse them before putting in dishwasher; I have used the rinse and hold a couple of times. The tablet (Aldi's brand) fits nicely into the holder… Read more

in the door and pops out easily each time the machine is used. The dishes are washed to a gleaming shine and they are completely dry when I remove them from the machine. I have read quite a few negative reviews of this product and I will edit this review should any problems arise in the future. Purchased from The Good Guys Loganholme and the machine was delivered and installed within two days of purchase. The installer was professional, polite and extremely tidy. All in all very satisfied with our purchase. Have had this appliance for five years and it has now stopped working - just after the extended warranty ran out. The timer is the problem - machine will go for about half an hour then reverts back to a start time of 38 minutes. Have just read other reviews on this model (which I see has now been discontinued) and it seems this is not an uncommon fault with this particular dishwasher. The blurb claims that Asko dishwashers last longer than other brands - 7-10 years - not so in this case.

Works well till plug jumps out – 9 months old but it spits out yellow plastic plug under basket and sends out a very loud sound but keeps working till I stop it only after around 9 minutes Turn it off sop up allthe fouled water with towels take out grubby basket and put yellow plug back in and away we go till next time. About 1 in four times I wash it happens Very v v frustrating  Show details

Plates are now always shining white but sometimes smell – After one wash the plates come out of our Asko super shiny but some smell. Contacted our Bunnings shop and they told us to clean out the filter despite having only bought it in March this year. It still smelt until we found running a wash before hand helps greatly reducing the smell. The plates still come our shiny so can't complain to much and the smell isn't very bad yet.  Show details

Will never buy another Asko – This is the third Asko dishwasher we have had and by far the worst. Glasses and dishes frequently smeary. Has broken down three times and whilst the service men are good, dealing with Asko head office in Melbourne is not. They take no responsibility and are extremely discourteous. We would not buy another Asko.  Show details

Don't buy this if you are seeking longevity – Have had two D5424 Asko Dishwasher's. First lasted max 4 years. Foolishly bought another new one at a very low price from a white goods retailer. Lasted 3 years. Would be interesting to know how may of the people on this site praising the machine within the first 2 years of buying it still have a working one. Stay away from this expensive brand. Buyer beware.  Show details

Terrible Machine & NO service – Bought this machine as had recieved good reviews of asko dishwashers lasting well however began having issues after 4 months, the heating element broke first and the computer also needed replacing twice. First two warranty claims were fixed taking about 2 months, 3rd warranty claim asko didnt want to know about however after calling twice a day… Read more

for 2 weeks, calling harvey norman as much it was fixed eventually. Recieved terrible customer service from Asko, Asko did not return phone calls, I was frequently on hold for >30mins at a time and frequently transfered to different departments, to my emails I would recieve single sentence replies days later. Harvey Norman although required by ACCC law was required to ensure my issue was resolved would only direct me to Asko. Will not be buying from harvey norman again, rude staff and only interested in you until transaction complete! Asko are sold to you as premium brand with reliability and longevity. Will not buy another asko either as not worth the risk when you have paid so many $$$$

Timers – Cleans dishes ok but the times for the different settings are not working properly. Up to 6 hours for one setting. 4.5 hours for eco setting. Only setting that is correct is the rinse setting - 7 minutes. Have had this fixed under warranty before. Would not recommend an Asko dishwasher. Had hoped it would last more than 3 years without having another lot of issues.  Show details

Wouldn't buy one again – Compared to our previous dishwashers, an LG and a Beko, its really no better at all. It does wash OK, but doesn’t dry very well unless you open the door. We think it lacks wash options. It does have an ECO wash, but from our experience it is no more economical to use this cycle than the normal cycle as it takes a lot longer. The racks are pretty… Read more

well thought out, but don’t expect to fill it with 14 normal size plates. It is quiet, but again no better than our old LG or the Beko. The cutlery cage looks good, but has some pieces to it that restrict the available space.

We did have problems with the dishwasher in the warranty period, and the retail store that sold us the appliance only directed us to Asko. Asko couldn’t have been any less helpful if they tried, and for us the warranty was pretty much useless. For the price of them versus the risk of something going wrong, I would not buy one again unless they became significantly cheaper and the Asko customer service improved.

Buyer beware! – Worst dishwasher ever. Dishes still come out dirty and you end up having to re-wash by hand. Tablet only pops out and dissolves sometimes if you are lucky. Have to pre-rinse dishes and clean filter and arms after every single wash and then it still does not clean. Had a Meile for 15 years, wish I had brought another one.  Show details

Quiet and efficient – Asko was first recommended to me as the dishwasher of choice by my Danish sister-in-law. The whole family now uses Askos and Mum's has been going strong for more than 12 years. The poor little wheels on the bottom rack are nearly ready to fall off, however. No apparent built-in obsolescence with this brand. How refreshing!  Show details

just ok – We got it about 2 years ago. main reason is this one can connect direct to hot water as we only have hot water supply under sink for dishwasher. Very quiet, clearing good. space is huge as we got a built in one. But : the mark on the switch are begin to fade after few weeks. the Tablet not dissolve some time. even on some powder . You… Read more

can see the Tablet hatch door can not open fully as it will touch the upper basket. it only open about 30 degree.

so when the hatch door opened during the cycle. the tablet may not drop to the machine floor. it only used the jetted water to dissolve the power or table.

I try use cold water connection but no different.

At all this is good machine but consider the price and some defective deign we not really happy.

Maybe we should use gel ...

Rotten lemon – The previous dishwasher was a Miele and I wanted to have a better one, I should not have done that, tn four months I called the service department four time because of loudness and racket the machine does, the second time the technician removed a water restrictor in line with the cold water, it seemed working, however shortly later it was… Read more

screaming again, I called the service but they could not find the problem.

I asked to have it replaced ( it was only 4 months old), however , the manager wanted to have a recording to prove the noise,apparently the report from they service technician was not enough, I could not send it because, for the email server, it was too big of a file.

I am stuck with it, when the machine is operating we all must leave the house because of the loudness (we cannot hear the television). In my opinion the machine is a dud, worst than a rotten lemon, I would not recommend to my worst enemy.

Good looking and easy to use – Always cleans well, we mainly use the economic cycle and it has never let us down. The machine is relatively quiet and runs the cycle at a reasonable speed. I particularly like the quality of the racks. They don't rattle as some dishwashers do. This was pointed out to me by the salesman that recommended my first Asko dishwasher. So when the time came to replace it I noticed the difference with the quality of racks in other brands.  Show details

Expensive lemon – Dishwasher D5424 does not dry properly. It does not has any in-built mechanism to assist drying. We set the dishwasher on 'Long drying/high temperature/Heavy wash and start washing at 9 pm. We unload the dishwasher next morning at around 9am. Inside the dishwasher, the roof is still very wet and a lot of our washing still have big water… Read more

droplets. We spoke to Asko and they insist that the wetness is normal.

D5424 is our second dishwasher. Our first Asko dishwasher finished much dryer than the D5424. And, my daughter just bought a non-Asko dishwasher at less than half the price I paid for the D5424 and it finishes a lot dryer.

We had used ASKO appliances since 1997. We will never ever buy this brand again.

So, please do not make the mistake we did.

I love my Asko! – After buying the Asko Front Loader Washing Machine and being over the moon with it, I decided to buy their dishwasher. I know there are cheaper versions on the market but wanted to stick with the brand that gave me good service. I am not disappointed. It is so quiet that I have to check that it is on and at the end, so nice to find everything… Read more

clean and sparkling. If I wanted to whinge it would be about the mugs that hold a little water in their upturned base and the plastics that don't dry entirely. However, these are minor things that occur with other washers and so don't worry me at all. Love Asko and hopefully, will be with me for years to come.

Buyer remorse – I was instantly unimpressed with the purchase of my D5424 in March and 6 months later I am still regretting this purchase. For a $1000+ dishwasher, I am underwhelmed with its results. In no particular order of issues: a) It is difficult to change wash programmes as the dial isn't user friendly, b) the cutlery basket is bulky and took up too… Read more

much space and the cutlery handles touched each other and left rust marks so I reverted to using the basket I had rescued from my old Samsung which keeps each cutlery item separated by the grid style lid c) Often the Finish tablet doesn't leave the dispenser during the cycle and nothing gets cleaned, necessitating running the whole cycle again. d) the normal daily cycle I run overnight takes over 2 hours. Its fortunate I wash the saucepans by hand or the heavy cycle would take much longer. e) even using rinse aid, nothing dries properly- especially plastic containers, which all require being dried by hand. f) I can not stack as much in this dishwasher as my last one and struggle to get cereal or dessert bowls to stand up in the racks. All these little niggles are annoying on a daily basis and after reading these reviews I realise I am not alone.

Blocked up – We had our machine less than 12 months when a blockage in a pipe occurred. I tried to fix this myself but couldn't. Called Asko out and they advised it was a seed that had somehow got through the filter and blocked the pipe. Cost $100 to repair and the technician said the only way to guarantee it didn't happen again was to wash dishes before… Read more

putting them in the dishwasher. That completely undermines the point of having a dishwasher - particularly one of the most expensive ones which claims 'no rinsing required'. When I complained to Asko the customer service was very rude and offered no solution. Will never buy this brand again.

Asko brand. Never again – I expect better longevity for the price. I also had problem with asko oven, element and fan replaced and asko microwave oven fuse replaced, total cost $490, not happy. Won't buy asks again even discounted 90%. All appliances both same date. Gas cooktop.. No problem yet. Cheaper brands have better lifespan. At least you can throw it away if got broken.  Show details