why did I buy it?
From purchase to delivery aindinstallationm was less than 36 hours, (whereas to have the old Asko Professional services was more than a week and who know how long to get a quote for the repairs)..So I purchased a new one, installation was painless, quick and friendly and on time (unusual for tradies but well done) and then we ran it to wash the backlog of crockery and cutlery and voila, the RED light comes on....... the manual does not give any indication as to what is wrong, tried restarting it and no joy
Purchased in March 2019 at Winnings Brookvale for A$2,199.00.
Our Kleenmaid dishwasher died after 20 years and we were confused with the many options. The Good Guys steered us toward the Asko dishwasher due to its reliability and full stainless steel interior and spray arms. I also wanted a cutlery tray. We had great service from Asko and The Good Guys. The dishwasher was not available at the time of purchase and they said delivery would be early December. It arrived on time due to the company upgrading us to the next model, an outcome we were very happy with. The Asko installers came on time and did...a wonderful job of installing it under the bench top (built in). Our previous dishwasher was a freestanding one, so the built in look was much nicer and I was happy to pay the $160 to make sure it was done properly. The guy went through the operation of the machine with my husband and I also found it very user friendly. I was a bit skeptical about the "no fingerprint" stainless steel front, but it is totally true. You don't get the nasty fingerprints everywhere like I get on our other stainless steel appliances. The machine is very quiet when operating. It very roomy inside holding heaps of dishes, bowls and cutlery. It is easy to fit everything in as it is very deep and the layout and racks are versatile. The wine glass holder works well and we are very happy with the choice. I used to always pre-rinse dishes before I put them in my previous dishwasher but the salesman said not to worry about that with this one, so I am not pre rinsing this time. The only problem I have found is that on the setting we use regularly it does not get the saucepans very clean. I may need to adjust the setting to a pot & pan one, but I just give them a quick wipe with a kitchen scourer to get that stubborn boiling ring off before I put it in and that works. I love this dishwasher and I certainly hope that not pre rinsing won't limit this machines life span as I would like to get 20 years out of this one! I think it was worth spending a bit more to get this dishwasher.
AMAZING Washing Power
After having our old ASKO dishwasher for over 10 years and using it a minimum 2 times per day, this is our NEW baby. This machine is sooooo much better than the old unit. The dishes are so much cleaner and also the noise it DOES NOT make, you think it is not working. The silenced motor is awesome. There is a cutlery tray up top, as well as a cutlery basket that can be removed. The cutlery tray is much better than I thought it would be. The upeer basket is adjustable. The spray arms are also very robust. They are made of stainless steel....I have yet to see another machine in the Australian market that uses stainless steel spray arms these days? Options galore for washing dishes as well. The settings panel is hidden and easy to navigate as well. LOVE this machine!!!!
Great machine. ***** Installation service poor *
This was one of the most well constructed models and brands in the store. It feels solidly built. When you pull out the shelves they run smoothly. The top shelf can be lowered up and down which is a function I had with my last Kleenmaide dishwasher and used a lot. There is a shelf for cultlery that will suit those with OCD as cutlery can be layer out in rows. There is of course the usual cultlery basket. Racks on the bottom shelf can be layer flat to accomodate pots. There is a Pot scrubbing function that is essential for me when considering...buying a dishwasher. There are numerous options for cleaning including green, heavy etc . You can choose to wash just the top shelf or just the bottom shelf. It’s like the rolls Royce of dishwashers. The main thing is it cleans the dishes and it does so quietly. Critism don’t get talked into the $160 installation fee. We were told the dishwasher would be installed and the old removed and taken away as well as a full demonstration of the runnings of the dishwashers numerous functions. The guy came while my husband was home. Apparently the kick plate was too big. So it was left job half done. No run through of the machine settings at all despite what the salesman told us was the reason for this hefty $160 fee that was the apparent the gold ribbon service of Asko. It was then up to us to order a smaller kick plate and install that ourself which was according to the installation guy so “easy”. So easy that he couldn’t do it himself. My husband said the guy was in a big rush. Sorry?? A rush . Sorry to be a bother we have only paid you $160 to install this bloody thing. We then had dramas with Toll the delivery service who took three attempts to deliver the item because they they gave no advice of the days of delivery and the item had to be signed for, and then this tiny box was supposedly too big to be left at a pick up location near to us, they argued and contradicted each other whether we could give authority to leave the parcel, they were nuts to deal with. We finally get the kick plate and the new one is too small. The original kick plate is a better size we just to figure out how to attach it as it’s fiddly, which is why the “ in a hurry “ installation guy had trouble. He would have had to take a bit of time. So my advice do the installation yourself and save your money.
Questions & Answers
My dishwasher is 12 months old, and the on button has stopped working. The only way I can turn it on is to turn it off, and then on again at the power point. I notice the warranty doesn’t cover “power supply”. Would the problem I described be covered under warranty? Thanks for your help.
Hi there I have just purchased this dish washer. An someone please explain how the Quick pro wash cycle works?
Does the Asko DBI865IGXXLS have better baskets than the DBI654IBXXLS???
The baskets on my old Asko D5894XXL are much stronger, more robust and have many more configuration settings than the new DBI654IBXXLS that I just purchased. Unfortunately the old baskets do not fit in the new machine so I am stuck with these toy-like baskets that one might expect in a sub $1000 machine. There is limited information on the Asko website and nothing that provides info about the quality of the baskets. Most stores I visited did not have this model displayed and to ask these questions of staff was useless. It seems most have very limited knowledge about Asko dishwashers.
This is my 3rd Asko dishwasher, the last one lasted a little over 7 years and was faced with a nearly $900 bill to repair or buy a new one. If I had known about the decline in quality, I would never have purchased it.
Dear Bill42, We haven't had the need to use the baskets as we seem to be able to fit most of our cutlery in the top cutlery rack and scatter the bigger items like tongs, serving spoons and large knives on the middle rack. The baskets did seem to be very solid and seemed like they would last a long time. This is our first Asko so I can't comment about previous models and their baskets. Our last dishwasher was a Kleenmaid and it lasted more than 10 years. We had to replace the cutlery baskets at least once and they needed replacing again when it finally died. We are hoping to get the same length of service with this one. FYI we are very happy with the Asko. It is quiet, cleans well and fits in masses of items. I love the finger mark resistant stainless steel front and height of the bottom drawer. You can fit in really large items like big pots and cutting boards. We're loving it!
I was talking about the large sliding baskets that holds your crockery, pots and pans etc, not referring to the cutlery tray or the little basket with the handle which is the best place for cutlery and is just fine quality wise.
Yes the machine washes well and is actually quieter than my old machine. The large sliding baskets are very inferior to my old machine and it is more difficult to place some items.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.