Asko DBI654IB Questions & Answers
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The red and green light are no longer switching on. Dishwasher goes through the cycles fine but no indicator lights which I really liked. Is this a fault? Replacement globes? A flicked switch?
Hi Bronwen, I'm sorry to hear the light is no longer working. Please call ASKO on 1300 002 756 and select service, our team will be able to assist. ASKO
My Dishwasher panel has been replaced twic. The machine is now over a year old, and is not working again. Unfortunately I am not there as I am on holiday, but my guest tells me the red light is on, but the machines not working. Huge headaches with this machine and I assume I am now out of warranty. Does anyone know why the red light is on, but the machine wont work? I pressume its going to be another technican call out and time and money...
Status light now starts in green colour instead of blue at the start of the cycle tried all reset options rang Asko waiting for technical support reply any one know any idea what to do.
Hi, I have the same issue. Did you get an answer on the green light at start?
It’s blue because it’s indicating you are still able to add dishes to the wash. It turns red once in motion and green when complete.
If this is Scandinavian quality at its best then the Scandinavian's have some problems! This is no premier product despite the hefty price tag and extra large cleaning capacity. We have had ASKO before - laundry and kitchen appliances and they have been great. But for this dishwasher we have four control panels replaced and various other faults detected during warranty period. All the service people have been great. Asko provides absolutely ZILCH customer care concern or follow up besides that on issues which are clearly design faults (look at the other reviews - we wish we had before purchasing). C'mon ASKO - lift your game and be fair to consumers who shell out big$ for your alleged premier products that are falling well short of their claims.
Couldn’t agree more. There is clearly a design fault that’s allowing water to enter the control panel. They should take responsibility for their faulty product.
why the status light not working ?
Ref Dishwasher DB1654 S/No 81430076. Control/Display Module replaced by ASKO service approx 5 months ago under warranty due to inoperative On/Off push button. The Start/Stop button on replacement module is now intermittant in operation, requiring several button selections to start wash cycle. Please advise if another service call is required and status of warranty on this washer. Thanks. Neil McAllister, Blackburn South Vic 3130.
Asko agreed to a full refund on 18 august but, true to form, they are yet to pick up the dishwasher and will only refund once it has been returned. Disgraceful. Huge waste of money and energy.
I had exactly the same problem with the on/off button. This is apparently a widespread issue. I'm dissapointed!
Hi, Any one know how to permanently do away with the Child Lock? We don't have kids and is such a pain always having to switch it off each time... Thanks Mal
My dishwasher is 12 months old, and the on button has stopped working. The only way I can turn it on is to turn it off, and then on again at the power point. I notice the warranty doesn’t cover “power supply”. Would the problem I described be covered under warranty? Thanks for your help.
This would DEFINITELY be covered under Australian Consumer Law.
Thanks. Asko repaired at no cost.
Hi there I have just purchased this dish washer. An someone please explain how the Quick pro wash cycle works?
Does the Asko DBI865IGXXLS have better baskets than the DBI654IBXXLS??? The baskets on my old Asko D5894XXL are much stronger, more robust and have many more configuration settings than the new DBI654IBXXLS that I just purchased. Unfortunately the old baskets do not fit in the new machine so I am stuck with these toy-like baskets that one might expect in a sub $1000 machine. There is limited information on the Asko website and nothing that provides info about the quality of the baskets. Most stores I visited did not have this model displayed and to ask these questions of staff was useless. It seems most have very limited knowledge about Asko dishwashers.
This is my 3rd Asko dishwasher, the last one lasted a little over 7 years and was faced with a nearly $900 bill to repair or buy a new one. If I had known about the decline in quality, I would never have purchased it.
Dear Bill42, We haven't had the need to use the baskets as we seem to be able to fit most of our cutlery in the top cutlery rack and scatter the bigger items like tongs, serving spoons and large knives on the middle rack. The baskets did seem to be very solid and seemed like they would last a long time. This is our first Asko so I can't comment about previous models and their baskets. Our last dishwasher was a Kleenmaid and it lasted more than 10 years. We had to replace the cutlery baskets at least once and they needed replacing again when it finally died. We are hoping to get the same length of service with this one. FYI we are very happy with the Asko. It is quiet, cleans well and fits in masses of items. I love the finger mark resistant stainless steel front and height of the bottom drawer. You can fit in really large items like big pots and cutting boards. We're loving it!
Hi Richard I was talking about the large sliding baskets that holds your crockery, pots and pans etc, not referring to the cutlery tray or the little basket with the handle which is the best place for cutlery and is just fine quality wise.
Yes the machine washes well and is actually quieter than my old machine. The large sliding baskets are very inferior to my old machine and it is more difficult to place some items.
How do I clear the RED status light?
On our dishwasher, the LED red light indicates the machine is in the wash program and the door is locked until the cycle is over. Once the cycle is over it automatically turns to green to indicate the program has ended and you can open the door. This green light also turns off automatically. Is this the red light you are talking about ?If the red light is not turning off at the end of the cycle this could be a fault and you need to contact the Asko service centre. We did have a fault with our power on off button in this same model, the machine would not turn on at all. They changed the circuit board this didn’t help then they changed the “power on “ button . This fixed the problem. This happened after only owning the machine a couple of months. It cost us nothing. Hope this helps
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