Very solid, easy to operate, silent and the wife is happy
we previously used a samsung washing machine which served us quite well for around 6 or so years. towards the last year though it was quite noisy and my wife opted for an asko. simply put, the machine is very robust and feels very solid. installation was straightforward as with any other washing machine. it was quite easy because the bottom had a cover which meant moving it into position was a breeze. when operating, no rubber seals on the front loading door which meant nothing can get snagged (we had instances of objects being caught in the ru...bber seal when we used a samsung). once ready to wash, the door locks with an automatic click and off she goes. the machine, even loaded with blankets and towels, is very quite and no vibrations can be felt. overall, fantastic and i would definitely recommend this to anyone
The worst washing machine
The worst machine ever. I purchased this 10 kg washing machine because we are family of 4 and I wanted to do less washings.
Since that it just became one big nightmare. I purchased it a year ago in the Good Guys. First machine broken within 3 months. It was doing a crazy loud noise during the last 9 minutes of the spin. After approx 3 weeks, Asko exchange it for a new machine. This machine lasted a little bit longer, but not as long as you would think for something that cost me $2200. Yes I was pleased with it for whole 7 months:-)) after th...at it started to doing exactly the same, very loud noise during the spin. I think it is pretty noisy for very quiet machine as they advertise. Now I am waiting for my 3 rd machine, but Asko has a really slow customer service. I contacted them on June 30th to book the service, the man came and checked it. I showed him my videos as when they try to run empty washing machine, it is quiet and not making too much noise as there is a big load. I sent him videos that he will forward to his department over the East. He was waiting for 3 days even to get my email he was waiting for just to tell me, that there are no attachments. They were there, just didn't find them. I got an email about that they are going to exchange it, I also got the message that they don't have my broken part. I was a little bit confused. So are they going to repair it or exchange it???? Still no call from anyone. So on Monday 13th of July I called them. I spent 45 minutes just to get through to the customer service. Lady told me that my broken part is not in stock and will be at the end of August. I told her, I am not happy as it is my second machine that broke withing a 1 year. She said she will ask the management, she did. Call me the next day that they are going to exchange the machine and someone else will contact me. Still waiting for phone call. It is another 3 days and still nothing . No info about the exchange. It wasn't cheap washing machine, but I convinced my husband that it is the best. I was soooo wrong. I would definitely not recommend it to anyone and I am really disappointed of the appliance that cost $2200 and cannot work properly.
Creases everything as does Dryer T408HD
We purchased these appliances together after a recommendation from a friend.
The washer tries to wind large items such as sheets into a long ribbon and then wraps another sheet around that creating a tangle which takes a lot of unwinding. The dryer does the same thing despite Asko replacing the paddles with a larger ones. After drying each item looks like it needs ironing as they are all creased. We get a much better result hanging them on the outside line providing the weather is suitable.
Applying different settings and cycles makes very little difference. After spending nearly $4500 for the 2 appliances we are most unimpressed with their performance.
Throw in and walk away. Perfectly clean every time. Such a fast spin too. And not noisy. I can even put hand washing in. Bedding is super clean and quite dry after the spin. So many cycles to choose from.
The reviewer stated that an incentive was offered for this review
Questions & Answers
My questions are,
1, The bottom of the seal on the door holds water even after wiping after each wash. The only way to dry would be to bend the rubber back. Is this going to reduce the life of the rubber seal having water lodged there and how long do you expect the seal to last?
2, why does the machine empty the water when you pause to put more clothes in? It doesn't make sense, it empties out the powder as well so to put in that extra sock it unnecessarily empties a few liters of water.
Looking forward to hearing from you,
1. Our seal does the same thing. We lift the rubber where it touches the clear plastic and run a cloth with shower power or similar around to clean away the water and any scum residing there, also the outer edge of the seal
and the door. Cleaning should nor hurt the seal as far as I am aware, I think the life of the seal should be around 5-7 years.
2. This annoys me too but I guess its to make sure the water level is low enough so that you don't flood the laundry when you open the door. I expect the engineers would tell you its a safety feature.
Regardless, these machines do not do a better job than I would expect from any decent brand.
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