Asko W4104C

DO NOT BUY ASKO - Our washing machine has not worked from new and after multiple attempts to repair over multiple months we are still without a working machine. ASKO customer service is the worst I have every delt with, NO care NO urgency. We have asked for a replacement machine as we can not wash our clothes at home and they refuse saying they… Read more

are going to try more parts. We need to arrange someone to be home at a time that suits them which is ok once but multiple times is not acceptable. We will NEVER buy ASKO again and would recommend to stay clear of any ASKO products if you want a machine that works or customer service of any type

Third time replacing our asko washing machine-made a loud noise and rubber inside burnt again! Asko will say the machine was overfilled but it wasn’t-the 10 kilo machine is useless, I had an 8 kilo LG that never broke down after more then ten years-Asko need to take these complaints more seriously!

Louder than a 747 jet! – This washing machine is horrible. It’s so loud!!! You could barely tell that our old washing machine was running. This Asko is so loud, it feels like a 747 jet coming into land. The electronic panel and buttons for selecting the washing cycle is very slow. 9 time out of 10, washing powder is left over and it’s hardened into a clump during the wash… Read more

cycle. Already had 1 visit for a warranty, and it’s just over a year old. Technician advised there is no insulation, hence the noise.

Don't buy ASKO!! – This machine was a ripp off. Well over priced for the quality. Breaks every part one by one. I had this machine for almost 4 years and had so many ploblems. First, leaking water from the front door. This happened twice then they had to replace the door. Also main swithch wasn't working properly so they had to fix it. Another problem was the… Read more

water supply house was getting dirty inside which was so weird. Ofcouse they've swapped with new tube and did something to fix the problem. After that,the water supply for the softner compartment stopped supplying the water there so the softner didn't get to flashed out during each wash. It has been fixed but now its doing the same thing again. I called the service centre but now they telling me to pay to fix even its the same problem i already had before. The time i had to spend on the phone and days I had to take time off from work costed me too much. It wouldve been better off buying cheap ones and replace it every 4 years. Don't spend a big $$$ on this rubbish washing machine..

Unreliable, doesn't last, not worth the price – I thought I was doing the right thing spending lots to buy a 'quality' machine that would last. We've had nothing but trouble from this and the T410HD dryer we bought at the same time. We didn't get the extended warranty as Asko were meant to be a good brand that would last decades, but the machine is only 4 years old, the bearings are gone (the… Read more

repair man said its not worth the cost to repair and to buy a new one). He said it would still be usable in the meantime, albeit loud. A very short time later, now every time it goes on it short circuits the whole house and we lose power. We're under the impression it's not even worth calling the repair man back this time. We've also had to have the repair man out multiple times for our dryer, including a full swap over under warranty due to the original machine not being repairable. I have never had to call a repair man in general for any other appliance/brand as I have had to for our Asko products, and to be completely written off after so few years is really poor form- Asko's assurances imply that their products would last far longer than an extended 5yr warranty would require, nonetheless it being essential.

Asko may have once been a reputable brand, but I've bought no name brands that have been far more reliable than our experience with them.

I unfortunately would not purchase any more Asko products at this stage and would advise others to steer clear.

Machine issue – Machine spins extremely loud, burnt rubber, and black residue all in the machine. Drum rubbing on the seal. Any help/advice from someone. Thanks. Show details

Tough, reliable and smart – We have had this machine for over 4 years now, and let me tell you, it has had a tough life! There are nine children in our household, so needless to say it runs fully loaded almost every day and often multiple washes per day. We haven't had any issues with it. We love the programs that can be tailored to different washing types. The missus always… Read more

uses the high temperature hygiene wash for all towels. The washing comes out pretty dry after the spin cycle. I like using the short express wash myself for everything its so quick and washes fine in my opinion- ( don't tell the missus) actually already too late, I've been kicked out of laundry duties because of this.

The reason i decided to write a review is because I'm looking for a Dryer and I see Asko Dryers getting one 5 star review but more often 1 star reviews. So which ones to believe? So when I checked the machine I own and have never had issues with I was surprised by all the poor ratings. So based on my experience I'm taking all the bad reviews with a grain of salt really. I mean I know products can fail, so i guess if there are specific and common reoccurring faults I'll probably steer clear of a product, but random name bashing is a waste of time really.

Loud and Faulty - Last Asko I'll buy – Incredibly loud - almost 95db reading when spinning. Short the electricity circuit it's on - by the time a repair person comes to see it, they machine works, and they can't figure it out. Show details

Update. From 0 stars to 5. Why? Read this – For the past 2 days since delivery i was disappointed but wanted to know why. I said it was crap. It was. So i tested this machine. I was wrong. 100%. This is the best washing machine i have used and im am 60 but it has some flaws. If you know this you will not repeat what i now know. Why did this happen. 1. The instructions are good but… Read more

appalling. 2. Its not like other machines It woukd be easy to write it off like i did. Stop listen and learn

You MUST not use this machine with a few garments or articles. It will react and make noise and even damage it. It wont drain or spin or clean. Instead a third of a load fixes all. Maybe 20% The instructions dont say that until hidden in the book in fine print. If you put a few garments in the machine ir will refuse to work. It will not spin, pump and drain. It will frustrate and annoy. You spent a lot and it will not work...why dont they tell you?

When it works its brilliant. Works as promised. Clothes are so dry they barely take time to dry. And are really clean. Thick towels took 15min in a dryer. They felt just damp out of machine. And were soaked in the cycle. Energy saved on drying will pay for this machine

Tip...asko needs a sticker on the machine that says...dont use a few garments. The machine is designed to be energy and water efficient. It is. The product manual should say this on the first page. Its illogical to hide this. No wonder so many complain.

I am sold. Its quiet and works so well. Just dont throw in a few items...ever.

9 weeks for repair – Thought we were going to buy a quality product and paid good money for this machine until the shock absorbers went and rattled it self nearly pieces, waiting for repair. Took them 9 weeks to get the part to the repair service centre. Absolute rubbish, brought a secondhand washing machine so we could do a washing while we waited, absolute zero customer service not good Show details

Nightmare – Save yourself a headache and buy another brand! I’ve had nothing but trouble with the washing machine and Asko customer service. Machine spins extremely loud, burnt rubber, and black residue all in the machine. 3 call outs from asko. Last one resulting in been told a button had been rubbing on the seal. Which is ridiculous seeing as I had been… Read more

washing sheets at the time. Still trying to get an outcome from Asko while left with a faulty washing machine I can’t use.

Service Bad, Product Worse - Burnt Out in 6 Days – Purchased this "top of the line" washing machine over my preferred Miele - ( stupidly convinced by Harvey Norman Sales Rep purely because it was more readily available) to replace an ageing machine (still operational). Sold said ageing machine. ASKO machine was delivered and installed by ASKO on 28 Feb 2022. Six days later 6 March 2022 - smoke,… Read more

burning smell during washing cycle. Clothes now stink of burning components. Called ASKO - "We will get someone to look at it on the 16th" - that's 10 days without a washing machine after buying a brand new washing machine 7 days ago. Garbage. Won't be using if fixed - Just buy a known brand with a proven track record instead of this "inspired by...." no name so-called "premium".

Machine not good. Customer service personnel very good!!!! – Purchased the ASKO WC4104C(10KG) Had nothing but issues. Maybe it was just sheer bad luck. Got machine and problems started. The start/stop button didn’t work and the door wouldn’t stay open. Rubber seal melted on spin cycle. Machine sounded like a jumbo jet on spin(even though they advertise that it is the quietest machine on the market) Machine… Read more

replaced. New machine received. Again 3 times on spin cycle the rubber seal melted onto the drum. Eventually got a refund. Only positive out of this was Customer personnel were very polite and professional and cannot fault them. Made it an easy return and refund.

Very solid, easy to operate, silent and the wife is happy – we previously used a samsung washing machine which served us quite well for around 6 or so years. towards the last year though it was quite noisy and my wife opted for an asko. simply put, the machine is very robust and feels very solid. installation was straightforward as with any other washing machine. it was quite easy because the bottom had a… Read more

cover which meant moving it into position was a breeze. when operating, no rubber seals on the front loading door which meant nothing can get snagged (we had instances of objects being caught in the rubber seal when we used a samsung). once ready to wash, the door locks with an automatic click and off she goes. the machine, even loaded with blankets and towels, is very quite and no vibrations can be felt. overall, fantastic and i would definitely recommend this to anyone

The worst washing machine – The worst machine ever. I purchased this 10 kg washing machine because we are family of 4 and I wanted to do less washings. Since that it just became one big nightmare. I purchased it a year ago in the Good Guys. First machine broken within 3 months. It was doing a crazy loud noise during the last 9 minutes of the spin. After approx 3 weeks,… Read more

Asko exchange it for a new machine. This machine lasted a little bit longer, but not as long as you would think for something that cost me $2200. Yes I was pleased with it for whole 7 months:-)) after that it started to doing exactly the same, very loud noise during the spin.

I think it is pretty noisy for very quiet machine as they advertise. Now I am waiting for my 3 rd machine, but Asko has a really slow customer service. I contacted them on June 30th to book the service, the man came and checked it. I showed him my videos as when they try to run empty washing machine, it is quiet and not making too much noise as there is a big load. I sent him videos that he will forward to his department over the East. He was waiting for 3 days even to get my email he was waiting for just to tell me, that there are no attachments. They were there, just didn't find them. I got an email about that they are going to exchange it, I also got the message that they don't have my broken part. I was a little bit confused. So are they going to repair it or exchange it???? Still no call from anyone. So on Monday 13th of July I called them. I spent 45 minutes just to get through to the customer service. Lady told me that my broken part is not in stock and will be at the end of August. I told her, I am not happy as it is my second machine that broke withing a 1 year. She said she will ask the management, she did. Call me the next day that they are going to exchange the machine and someone else will contact me. Still waiting for phone call. It is another 3 days and still nothing . No info about the exchange. It wasn't cheap washing machine, but I convinced my husband that it is the best. I was soooo wrong. I would definitely not recommend it to anyone and I am really disappointed of the appliance that cost $2200 and cannot work properly.

Wonderful machine – Throw in and walk away. Perfectly clean every time. Such a fast spin too. And not noisy. I can even put hand washing in. Bedding is super clean and quite dry after the spin. So many cycles to choose from. Show details