Asteron Life Insurance

Trauma insurance – Been with Asteron since 2008 trauma tpd ect. 15 years later 40k in premiums make a claim for basel cell carcinoma as this was traumatic to me only to find out these were not covered, albeit I was told when I first purchased the policy I would be paid a lump sum in the event of any cancers. Went to the there IDR department obviously they found… Read more

that they hadn’t made such claims in the policy and couldn’t verify If I was told that or not. However because it took them 10 days to return my call in the first instance they offered me $500 as a gesture of good will, and the goodwill gesture will expire 22/12/2023. If I had the opportunity again in 2008 to turn $40000 into $500 I wouldn’t do it again. Would you ?

Solid Cover – Good policy, great coverage. The price has risen as of late, but so has everyone else. You get what you pay for Show details

Don’t waste your money – I have paid my cover with asterton for almost 20 years so if anything happened to me my kids would be ok and financially secure Forward 18 years and I make a claim for pdp as I have cptsd and fibromyalgia as I have suffered domestic violence and now can not work but because I get get myself out of bed without assistance I have been denied.I can’t… Read more

work and I have a permanent disability that I will have for life but to asterton that’s not enough I am disgusted with their lack of care,empathy and moral responsibility.I have no idea where to go from here as this was my last hope.Asterton life you are a joke and a rip off

Choose asteron to be messed around for months!! – This is a great company if you do not expect anyone to be competent or do what they say they will do. Set up direct debits just for them to not work for 15 months and constantly get declined notices despite ENSURING they have correct details after sitting on the phone for ages ... yeh, my time isn’t important at all so it’s alllll good!  Show details

Asteron Life are awful avoid thsi Company – Awful, cannot get an answer from anyone, emails not answered, complaints not answered. Long queues and just pushed from one dept to another. There are cheaper companies out there that offer the same cover. Avoid this mob. Show details

Asteron Life Income Protection – Insured with Asteron Life for Income Protection. When I made a claim, they fraudulently underpaid my benefits for 11 years from 2001 to 2012. They admitted liability but wouldn't pay what was due under the policy. I have the proof in a copy of my underwriting file. They don't honor the policy wording or care about the client, they have breached… Read more

the wording of the policy through the whole claim. They have caused me huge financial losses, but fail to address their actions. My claim was from Dec 2001 to May 2016. They committed fraud and got away with it.