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Real Life Insurance
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Great service!
First time taking out a policy it was so easy and tailored to what I wanted. The customer representative was very thorough and professional he didn’t rush me he went through all the options and sent me the quotes to look over and take my time. Great value for money and peace of mind!
The reviewer stated that an incentive was offered for this review
- 2 reviews
Great customer service
Every thing explained in full with no pressure selling what so ever very easy process to be excepted for an insurance policy ,happy phone conversation made somebody’s day .Get to it you won’t regret it !
Hi Andrew,
It's an absolute pleasure to hear of the great service that our customers receive when speaking with our team members and that you were left feeling fully informed of your cover. Thank you...
- 5 reviews
Great customer service
I was impressed with the personal customer service. A credit that the conversation was REAL and not robotic from reading the same scripts. Pleasant experience and all organised in a very timely manner. Thank you
Hi Donna,
Our team loves to provide the best experience possible for our customers through our service, it is great to know you have enjoyed it. We appreciate you sharing your experience with us and i...
Find out how Real Life Insurance compares to other Life Insurance
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Helpful and accommodating.
Policy was easy and they have been nothing but cordial with any phone calls made. Would happily recommend Real life insurance to family and friends because of the Real experience.
Hi Kevina,
It is great to hear that you have found your policy easy to set up and that our service was helpful and accommodating. Thank you for sharing your review with us, our team appreciates your kind words.
Kind regards,
Scott
The reviewer stated that an incentive was offered for this review
Something everyone with family responsibility should consider.
My policy is just right for my peace of mind knowing that I dont leave my burdens to my family after I'm gone.
I have been a customer for 12 years and the service is great.
Hi Poppy,
Thank you for sharing your experience with us, we are delighted to know that you have been with Real Insurance for 12 years, we appreciate your loyalty and support. It is lovely to hear that...
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- Verified
Really great experience
Was very easy to set up, quick questionnaire over the phone with on-the-spot quote and details. Disha was great to deal with. Got my policy emailed within minutes. Really great experience.
Hi Sunny,
We are pleased to hear that you have found your policy easy to set up and that you have enjoyed Disha's service. Thank you for sharing your positive experience with us, our team appreciates your kind words,
Kind regards,
Scott
Quick, friendly and polite service
Applied for a policy online. Someone called and gave me all the required details for the policy in a very clear and short form. Got it done in no time! Highly recommended.
Hi Mahdi,
It is great to hear that you have found your policy easy to set up and that you have enjoyed our customer service. Thank you for sharing your review with us and for providing great feedback.
Kind regards,
Scott
- 2 reviews
Great customer service
The person I spoke to was helpful, knowledgeable and answered all my questions. I was explained everything and given options regarding the amount of the policy that was within my price range.
Hi Nadia,
It's a pleasure to hear of the service that our customers receive when speaking with our knowledgeable team members and that you were left feeling fully informed when choosing cover that is...
- 3 reviews
Great value!
The policy was easy to set up online and it’s just what we need to protect our assets in case something unforeseen happens. The customer service people we dealt with had good knowledge of the product and dealt with us efficiently without wasting time.
Hi Margarete,
It is great to hear that you have found your policy was easy to set up online and that you have enjoyed our customer service. Our team enjoyed your kind words and the lovely review which you have shared.
Kind regards,
Scott
Good company, helpful people!
Find out how Real Life Insurance compares to other Life Insurance
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- 2 reviews
Fanstastic
In my experienced Real Insurance are a good policy and very convenient for everyone. Even though I haven't experience lodging a claim but I believe they will respond quickly. Thank you!
Hi S.I
Thank you for sharing your experience with us and it is great to hear that you are pleased with your cover. If you require any further information about your policy, please do not hesitate to reach out.
Kind regards,
Scott
The reviewer stated that an incentive was offered for this review
- 2 reviews
Creat customer service
Great explanation of the policy byTom who went to lenghts explaning all the benefits of the policy and what rights I have as a insured person andxthat I have cooling period.
Hi Elizabeta,
It's always a pleasure to hear of the service that our customers have received when speaking with our team members and that you have been left feeling fully informed of your cover. Than...
This is perfect I do appreciate.
Good service always gives quick response to every call I make. I do feel my policy was good value, Also it was too easy to set up the time I bought this cover.I have never lodged a claim yet.
Hi Michael,
It is great to know that you have found value through your policy and that you have enjoyed the service that was provided. We appreciate you letting us know that your cover was easy to set...
Life insurance
Ali was very friendly and the policy was quick, easy and affordable. Because I don't have much superannuation now I have something to leave my grown up self sufficient children.
Hi Dawn,
Thank you for taking the time to share your lovely review with us, we really appreciate it. It's always great to hear that we have been able to provide our customers with an affordable polic...
Great
I am happy to get Sevice from real life insurance I will tell all my family and friends to contact for service because helpful amd convenience and great value . I like this
Hi Malarin,
Our team is delighted to hear that you have found value in your policy and that you have enjoyed our customer service. We thoroughly enjoy providing the best experience possible for our cu...
The reviewer stated that an incentive was offered for this review
- Verified
Excellent Help
Very easy to take up a new policy and the agent was wonderful. The agent explained everything clearly and it did not take a lot of time which is great
Hi Adz,
Welcome to Real insurance, it is great to hear of your positive experience. We a pleased to know that you have found your new policy easy to take up and that you have enjoyed our agent's custo...
Review collected in partnership with Real Insurance
Find out how Real Life Insurance compares to other Life Insurance
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Questions & Answers
Do you pay out? If so what is %
Hi Tom,
Thank you for reaching out to us with your query. I would be happy to arrange for a member of our team to contact you directly to discuss this further. If you would like to speak with our team, can you please send me a private message noting your contact details.
Kind regards,
Jessica
No thanks, I just wanted to know what % do you pay out. You have great reviews to buy the product.
Life insurance is very fraudulent, very few companies pay out (Comm Bank), companies like yours are very happy to take peoples money, a different story when it comes to pay out time.
Hi Tom,
Thank you for your response. I can confirm that each claim is assessed on a case by case basis in accordance with the policy terms and conditions. Further information can be located within our Product Disclosure Statement which is located on our website; https://www.realinsurance.com.au/life-insurance
Kind regards,
Jessica
What is Real Insurance like on car insurance?
How many people after they died you payed out and how much did you payout overall to date. And also how many you didn't payout. And how many people? And for what reasons did you payout and what reasons you didn't. And if you don't answer this i have a million friends that won't chose you real life insurance as an life insurance
Get an answer from our members and Real Insurance representatives
Details
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Great Customer Service
Great service
This was perfect the team made the process so seamless & simple
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Hi Angela,
Read moreservice and that your cover was able to provide you with peace of mind. We appreciate you sharing your lovely feedback with us. Kind regards, ScottThank you for sharing your review with us, it is wonderful to hear that you have found a policy that is suitable for your needs. It is also great to know that you have enjoyed our customer ...