Beautiful Service and 100% Satisfied
Never had a more pleasant experience over the phone. The agent who served me was very relatable, lovely to talk to and I am now Pleased to be part of the Real insurance family.
Perfect easy and affordable
Organising my policy over the phone was easy and took no time at all. The customer service agent was friendly and offered an affordable policy. I am very happy with the service I received.
Gold star service
Organised policy with Joel over the phone, very thorough and detailed chat. All checked out and approved...follow up phone call was very personable and I appreciated the effort to only speak to the one person throughout.
I'm happy with the policy I have chosen and would recommend Real Life Insurance.
Amazing experience. Take that from a skeptic. Amazing service by Dee Jay, the associate I spoke to. Pretty articulate on the phone and we had an incredible chat. Kudos to Real!
Claimed Approved on death
Policy paid out for the death of my husband, it did take awhile (due to delay in death certificate) but once all documents were received the payment was processed. Just remember that when signing up tell the truth, as they do do a 5 year background check prior to policy beginning and 5 years after. They were very helpful and understanding during the whole process. Thank you
False advertising no underline questions piggs butt. I've been seing this advertisement on the television for months now, and decided to call and apply as Im very hesitant to any tv advertisement deals. I called and was shut down quite quickly when i was asked about my thyroid and if my levels where stable. I told the truth as what is the rite thing to do and as there are up and down at the moment I was told I do not make the requirements to get life insurance. I'm tired of seing this advert on the television and feel that real life insurance is just a scam, along with all other tv commercial advertising. Be Careful people, and I hope you do not have any issues that may occur in your time with Real life insurance because after all them years of paying for it, you well probly be rejected for a claim. Do i recommend Real life insurance, absolutely NOT. Be Careful people. I have my freedom of speech And I Have My right to have my say which I am Completely honest. Thank You for reading. I'm just very disappointed with the service.
It was good
It was so quick and easy to get funeral Insurance now I know if something happened to me my family will be right to cover my funeral. I’m so happy with how quick and easy it was.
They say yes to get your business, then muck you around.
Organised life insurance and made the point many times that I wanted to pay the premium from SMSF account.
Rang back 2 days later to confirm account details and was told it could not be done. I tried to explain to the person what I wanted and was shut down rudley. I then requested to cancel the policy. A third person rang to resolve the problem and again I was told this could not be done. I read to the person directly from the ATO website the facts and after being on hold for some time was told they do not accept payment from SMSF accounts.
I had to email a request to cancel the policy. Waiting for conformation.
I will be renewing with my current insurance company.
Very disappointed that they do not follow the guidelines as per ATO website and also confirmed by my accountant and financial advisor.
Easy to apply, pleasant staff on the phone, policy is good value, I did have a question the person handling my quote let me know he will send my enquiry to the right people , he called often to keep me updated with my application all worked out great and I am now a policy holder thank you.
Great service easy to understand
Amazing value for money for what product I was after and so easy to set up took about 15-20 minutes and I was covered and got the first month free
When signing up everyone is lovely
I am very happy with the customer service for signing up, hopefully my wife will never claim anything because I am healthy and I want to live minimum until 88 years of age if possible, however if worst happens I hope they will help my wife to make it quick and easy!! I want to live at least until my son will be 50 years of age.
Good value with the cover that I requested. The service person explained everything that I needed to know in simple terms that I was able to easily understand. Thank you very much
Reasonable, affordable is to setup great value , easy to understand and no pressure to sign up and I will recommend to family and friends thanx Joseph for your help appreciate
Easy setup, Great value. Thank you Joseph for you great service. He made the policy easy to understand and there was no pressure to sign up. I will recommend this to my friends.
The policy offered was of Great value. It was so easy to set up. So happy for the service offered. Would not hesitate to recommend to other friends. So happy for the service.
Yes it was of good value a lot less then I thought you might have to pay. Yes it was easier then I thought to set up. Good One Real.
This is a great product.
I think my policy is great value for money. The questionnaire was extremely thorough and Mirna (the consultant) was very professional and patient in the way she conducted the process.
Very helpful & friendly customer service. Easy quick and efficient in helping me organise life insurance for the first time. No tricky questions or processes.
Good value for money also. Thank you
Zohra is very professional & persistent with her job.
Just signed up for the life insurance. Haven’t had a chance to read through entire PDS.But so far, I am happy with policy as well as service by representative and professionalism.
New Life Insurance
Yes I feel that it was an easy and efficient way to process my request. From my first inquiry online to getting a call from the company was very fast
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