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Real Life Insurance
4.2 from 926 reviews · View Statistics
See the Best Life Insurance in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Value for Money
    4.4 (605)
  • Transparency
    4.5 (545)
  • Customer Service
    4.6 (623)
  • Claim Resolution Time
    • <1 week (23)
    • 1-2 weeks (2)
    • 1-2 months (2)
    • 3+ months (8)
  • Claim ApprovedYes (24) · No (8)
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Fred
FredSouth East Queensland, QLD

Terrible Service

published

Rung up to find out why my payment hadn't been debited, spent 5 minutes going through the automated system and following instructions correctly, to end up being offered a quote. Finally got through to a person, who then had to check every personal detail and still couldn't help, "Transferred to another department " I eventually gave up, after 20 minutes.

  • Value for Money
  • Customer Service
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Awesome

published

Spoke very well explained everything exactly what it was gave me options

  • Incentivised Review No
  • Claim Made No
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Jennifer
JenniferSydney, NSW

Great service

published

It seems to be good value compared to other insurers.

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Michael
MichaelMetropolitan Adelaide, SA

Great customer service

published

Yes policy is the right one for us, and Ali (consultant) was very helpful over the phone, and very supportive and explained things very well.

  • Value for Money
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Samuella
SamuellaSouth East Queensland, QLD

Friendly customer service

published

It was easy to apply and has good values and got approved

  • Value for Money
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Leanne
LeanneMetropolitan Adelaide, SA
  • 2 reviews

life insurance for daughter and myself

published

seems a good way to protect myself and child is something to happens to either of us

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Leanne
Leanne

No worries....

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APizza
APizzaGreater Melbourne (Metropolitan), VIC

Real Insurance - Fake Ads

published

Who would get insurance from a company that doesn't use real customers in their ads - obviously actors, and bad actors to boot.

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Bernardo
BernardoSouth East Queensland, QLD

Quick and Simple process

published

Quick and Simple process to get my wife and myself insured for what life might throw our way.

  • Incentivised Review No
  • Claim Made No
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Jason
JasonGreater Melbourne (Inner), VIC

Excellent service

published

Yes I definitely felt the policy was Great value, thank you

  • Incentivised Review No
  • Claim Made No
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A great policy for Life and Funeral. I like it.

published

I am happy with all that I have chosen and am glad the policy can give me exactly what I chose.

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Maureen
MaureenMetropolitan Adelaide, SA
  • 4 reviews

Excellent customer service

published

I have just taken out a policy with Real and found the sales consultant, Ali, to be extremely polite, engaging and professional. He answered my many and sometimes naive questions thoroughly and very patiently and explained anything I didn't understand. With the fast rising cost of living, I am looking to cut costs where I can and have saved a little over $20 per month with Real insurance, so happy with that!

  • Customer Service
  • Incentivised Review No
  • Claim Made No
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Jose Paolo
Jose PaoloSydney, NSW

Quick and easy

published

It was straightforward to get life insurance set up with Real. The customer service during the process is also great, both in terms of helping me see my options at my budget and getting the policy set up.

  • Value for Money
  • Incentivised Review No
  • Claim Made No
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Erik
Erik
  • 2 reviews

Quick and simple!

published

The policy was easy to set up
Over the phone with professional and helpful staff. They made sure that we take it slow and I understood every questions that they’ve asked.

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Nigel
Nigel
  • 2 reviews

Excellent customer service and explaining

published

Yes very easy to set up over phone. The person explained everything very well and was exceptional to deal with. Just waiting for PDF of policy so I can check it is all I need and want. Thank you.

  • Value for Money
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Private
PrivateWaterford West 4133
  • 2 reviews

Perfect can’t live with out it, life insurance

published

It was simple and easy, and perfect peace of mind especially for my family applied for life insurance
I Was extremely happy and everything in place with my life insurance, I was happy for the fortnight payment, Excellent customer service

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Questions & Answers

Ian W.
Ian W.asked
Family Life Cover

What is the maximum age limit for real life insurance

1 answer
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Customer RelationsReal InsuranceSend a private message
Irfan D.
Irfan D.asked
Family Life Cover

If cancel the Life insurance how much you payback

5 answers
Irfan D.
Irfan D.

Waiting for answer

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Irfan D.
Irfan D.

Hi Alisa this is Irfan dolek my policy number [Content Removed] I need to learn my early premium,pls someone call me and explain
My phone number [Number Removed] thanks

Joanne
Joanneasked
Family Life Cover

Hi , Can I pay in advance a lump sum in my life insurance and funeral cover

1 answer
Real Insurance
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Real Life Insurance

Details

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Real Family Life Cover
  • Award Winner 2022

Real Family Life Cover

4.2
(918)
CategoryLife InsuranceLife Insurance
Other Insurance Types Offered Car, Funeral, Health, Home and Contents, Landlord, Pet and TravelCar, Funeral, Health, Home and Contents, Landlord, Pet and Travel
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ManualDownload manual
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