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Real Life Insurance
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Wayne CAU
Happy customer
I was very pleased with the outcome of my phone conversation. I was having some financial difficulties but didn’t really want to council my cover. The staff member was very helpful and explained my options.
1 comment
NyssaGreater Melbourne (Outer), VIC
Absolutely amazing!
Such an easy set up, so quick and so helpful! I would defiantly recommend, I delt with Ali, he’s such a nice guy, he ran over everything with me and made sure I understood everything. Hands down amazing service.
1 comment
Customer RelationsReal Insurance
Hi Nyssa,
Ali is very appreciative of the feedback you provided him with. Ali strives to provide exceptional customer experiences, so it's always nice hearing this type of feedback from our customers ...
Other Life Insurance
Life Insurance Direct
4.7(67)
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4.2(60)
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Seniors Term Life Insurance
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TineshaSouth East Queensland, QLD
Nice experience. Really patient. Even though I was busy. I managed to get the opportunity to really sit down and talk.
Good value. Really understood my financial situation. A policy that suits me. Very helpful experience. With a very patient and knowledgeable team member. Helped answer all questions with caution. Very happy.
1 comment
Customer RelationsReal Insurance
Hi Tinesha,
Our team of professionals are dedicated to providing the best customer service, so it’s nice to hear that our team helped to make your experience such a positive one. Thank you for taking ...
Find out how Real Life Insurance compares to other Life Insurance
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Very helpful to take care of loved ones in time of need when one is gone
Very easy and well explained. Ali was professional and answered all my questions very confidently and friendly. It helped me to feel confident taking a life cover with Real life
1 comment
Customer RelationsReal Insurance
Hi Portia,
It's always a pleasure to hear of the helpful service experienced by our customers when speaking with our team members and that we have been able to provide you with peace of mind. Thank y...
EulondaSouth Australia
A little peace of mind
The process was quick however the price jumped given I receive anxiety/depression treatment. My premiums will reduce if/when I stop this treatment. Doesn't make sense if I'm healthier taking medications.
1 comment
Customer RelationsReal Insurance
Hi Eulonda,
Thank you for your taking the time to share your review with us and I'm glad to hear that we have been able to leave you with peace of mind. I am sorry to hear you were not happy with the...
FehiSydney, NSW
- 2 reviews
Fantastic customer service
Very informative staff!
The customer service rep who helped me today was Joseph (from the Bella Vista office) fantastic to talk with and very informative! He explained the policy throughly to me and was great with the questions I asked. Couldn’t have asked for a better person to handle my policy enquiry!
1 comment
Customer RelationsReal Insurance
Hi Fehi,
Thank you for taking time out of your day to share your wonderful review with us following your recent contact with Joseph. It's an absolute pleasure to hear of the service provided to you a...
Very happy with my decision
This was done very quickly.
Very helpful with what I needed and I was well informed
Very organized and good service
I paid more than I thought
But I understand why that is
1 comment
Customer RelationsReal Insurance
Hi Sammy,
We would like to thank you for your recommendation and for this amazing review. Our team of professionals is dedicated to providing the best customer service. It’s so nice to hear that our ...
LindilouGreater Melbourne (Outer), VIC
- 4 reviews
Excellent policies
Cost effective policy for funeral insurance, excellent customer service, plain and simple terms, 5% cash back after 12 months. Well worth it. Ease of mind, fortnightly payments direct debit. Fantastic
1 comment
Customer RelationsReal Insurance
Hi Lindilou,
We love hearing of your satisfaction regarding the value that you have found in your cover and that our policies can provide you with the peace of mind knowing that you’re covered. We ap...
Other Life Insurance
Really friendly, explained everything very well
Yes it was very easy to understand the terms and conditions and benefits. I was also surprised with the low premium. The agent explained everything well and were very patient when I did not understand something.
1 comment
Customer RelationsReal Insurance
Hi Anna,
Our team are very appreciative of the feedback you have provided them with. They strive to provide exceptional customer experiences, so it's always nice hearing this type of feedback from our...
Find out how Real Life Insurance compares to other Life Insurance
Know better, choose better.
Great
Experience was pleasant not pushy and polite hope it pays of in the long runExperience was pleasant not pushy and polite hope it pays of in the long runExperience was pleasant not pushy and polite hope it pays of in the long run
1 comment
Customer RelationsReal Insurance
Hi Garry,
Thank you for sharing your experience on your recent contact with us. Our team of professionals is dedicated to providing the best customer service. It’s so nice to hear that our team helped...
Stephanie mac
- 2 reviews
Thank you helpful quick easy very kind service
Really friendly kind staff easy proccess best prices and makes would highly recommend to anyone for me they didnt try and talking me into exstra thing just what I needed I'm one very happy customer.
1 comment
Customer RelationsReal Insurance
Hi Stephanie,
It's wonderful to hear that we have been able to provide you with an affordable policy and of the helpful service that you received when speaking with our team members. Thank you for ta...
JeremySouth East Queensland, QLD
Great service and real people
I know real insurance will be there for me. In the event I have to claim I know it will be an easy process. Always so helpful when I have to make contact.
1 comment
Customer RelationsReal Insurance
Hi Jeremy,
I'm delighted to hear of the great and helpful service that you have received throughout your time Real Insurance, when speaking with our team members. Thank you for taking the time to sha...
SenioHunter Region, NSW
Very good and explained well.
Sophia was great and took her time not rushing phone call. Very helpful for older clients. I will be with Real Life as well as my family thank you very much.
1 comment
Customer RelationsReal Insurance
Hi Senio,
It's wonderful to hear of the service that you received from our helpful team member, Sophia and that you have been left feeling informed of your policy. Thank you for taking the time to sh...
NerissaIllawarra, NSW
- 2 reviews
- 1 like
Excellent service, great product details.
Easy to set up and well explained. Whole process was maybe 10 minutes. Staff member was friendly and easy to understand. Happy with my choice for my life insurance needs.
1 comment
Customer RelationsReal Insurance
Hi Nerissa,
Thank you for taking time out of your day to share your lovely review with us, we really appreciate it. It's wonderful to hear of the excellent service that you received when speaking wit...
Other Life Insurance
Seniors Term Life Insurance
4.6(19)
Real Term Life Cover
5.0(2)Life Insurance Direct
4.7(67)NobleOak
4.2(60)
Peace of mind
Very easy to set up. 15 minutes worth spending to have total peace of mind for my family if anything ever happened. I recommend that everyone should have one set up.
1 comment
Customer RelationsReal Insurance
Hi Mark,
I'm pleased to hear of the value that you have found in your policy and that you have been left with peace of mind. Thank you for taking the time to share your kind words with us, we really appreciate it.
Kind regards,
Alisa
Find out how Real Life Insurance compares to other Life Insurance
Know better, choose better.
Easy and simple insurance application
The easiest and simplest way to apply for life insurance. Jaymie is just awesome, properly explained details of my policy. I will recomment real insurance to my friends and family members.
1 comment
Customer RelationsReal Insurance
Hi Eduardo,
Thank you for taking the time to share your experience with us. I am delighted to hear of the great service that you have received from Jaymie and of the ease in which you were able to set up your policy.
Kind regards,
Jessica
VickieMid North Coast, NSW
Excellent
Very polite and easy to talk to. Covered everything over the phone in simple terms. And very good value. I will recommend this to friends and family. I am very happy with the policy
1 comment
Customer RelationsReal Insurance
Hi Vickie,
Thank you for taking the time to share your experience with us. I am delighted to hear of the great service that you have received from our team whilst setting up your policy and that you f...
zenedelle aranconWheatbelt, WA
- 2 reviews
Great
Yes it was. The agent handled my querries
smoothly and offered alternatives. He was friendly and polite. It didn’t take long before my inquiries were resolved. Overall it was a good experience
1 comment
Customer RelationsReal Insurance
Hi Zenedelle,
I'm thrilled to hear of the great service that you received from our friendly team member, and that your queries were resolved. Thank you for taking the time to share your kind words wi...
JessSouthwest, VIC
- 2 reviews
AMAZING all round!
Emily was absolutely amazing and so patient with us! I had not much of an idea about Life Insurance and she explained it in a way that was understandable and the cost was really impressive too compared to others and what you get. It’s a hard and sad concept to think about however, the relief now is great. Thank you.
1 comment
Customer RelationsReal Insurance
Hi Jess,
Emily is very appreciative of the feedback you have provided her with. Emily strives to provide exceptional customer experiences, so it's always nice hearing this type of feedback from our cu...
ThomasMetropolitan Adelaide, SA
Thanks
Tigan was very helpful I hope I’ve spelt her name right and I got a very good response I didn’t have w wait for days look forward to dealing with you in the future
1 comment
Customer RelationsReal Insurance
Hi Thomas,
Thank you for taking the time to share your review with us and I am pleased to hear of the great service that you have received from Tigan whilst setting up your policy.
Kind regards,
Jessica
The reviewer stated that an incentive was offered for this review
Questions & Answers
Robert C.asked
What is Real Insurance like on car insurance?
No answers
Chevy C.asked
How many people after they died you payed out and how much did you payout overall to date. And also how many you didn't payout. And how many people? And for what reasons did you payout and what reasons you didn't. And if you don't answer this i have a million friends that won't chose you real life insurance as an life insurance
No answers
Janasked
Is it appropriate for a 64 year old for her family ?
2 answers
Customer RelationsReal Insurance
Hi Jan,
Thank you for reaching out. You can apply for Real Life Insurance between the ages of 18-64. You can find more information on our website https://www.realinsurance.com.au/life-insurance to find if this product is suitable for you, or you can email us at info@reallifecover.com.au or call one of our Customer Service Specialists on 1300 377 325.
Alternatively, if you would like for me to arrange one of our team members to be in touch with you, please send me a private message with the best contact number for you.
Kind regards,
Alisa
I'm happy and it's very good to know about, your family don't need be worries about money for funeral. God bless you, amen
Details
Other Life Insurance
Life Insurance Direct
4.7(67)
NobleOak
4.2(60)
Freedom Insurance
3.6(582)
Seniors Term Life Insurance
4.6(19)
Real Term Life Cover
5.0(2)See all Life Insurance ›
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Other Life Insurance
Life Insurance Direct
4.7(67)NobleOak
4.2(60)Freedom Insurance
3.6(582)Seniors Term Life Insurance
4.6(19)Real Term Life Cover
5.0(2)
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Customer RelationsReal Insurance
Hi Wayne,
Read moreour experience such a positive one. Kind regards, JessicaThank you so much for the great feedback. We love hearing about our customers satisfaction around both the product and especially service, so it’s nice to hear that our team helped to make y...