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First time taking out a policy it was so easy and tailored to what I wanted. The customer representative was very thorough and professional he didn’t rush me he went through all the options and sent me the quotes to look over and take my time. Great value for money and peace of mind!
Great customer service
Every thing explained in full with no pressure selling what so ever very easy process to be excepted for an insurance policy ,happy phone conversation made somebody’s day .Get to it you won’t regret it !
Great customer service
I was impressed with the personal customer service. A credit that the conversation was REAL and not robotic from reading the same scripts. Pleasant experience and all organised in a very timely manner. Thank you
Helpful and accommodating.
Policy was easy and they have been nothing but cordial with any phone calls made. Would happily recommend Real life insurance to family and friends because of the Real experience.
Something everyone with family responsibility should consider.
My policy is just right for my peace of mind knowing that I dont leave my burdens to my family after I'm gone.
I have been a customer for 12 years and the service is great.
Really great experience
Was very easy to set up, quick questionnaire over the phone with on-the-spot quote and details. Disha was great to deal with. Got my policy emailed within minutes. Really great experience.
Quick, friendly and polite service
Applied for a policy online. Someone called and gave me all the required details for the policy in a very clear and short form. Got it done in no time! Highly recommended.
Great customer service
The person I spoke to was helpful, knowledgeable and answered all my questions. I was explained everything and given options regarding the amount of the policy that was within my price range.
The policy was easy to set up online and it’s just what we need to protect our assets in case something unforeseen happens. The customer service people we dealt with had good knowledge of the product and dealt with us efficiently without wasting time.
In my experienced Real Insurance are a good policy and very convenient for everyone. Even though I haven't experience lodging a claim but I believe they will respond quickly. Thank you!
Creat customer service
Great explanation of the policy byTom who went to lenghts explaning all the benefits of the policy and what rights I have as a insured person andxthat I have cooling period.
This is perfect I do appreciate.
Good service always gives quick response to every call I make. I do feel my policy was good value, Also it was too easy to set up the time I bought this cover.I have never lodged a claim yet.
Ali was very friendly and the policy was quick, easy and affordable. Because I don't have much superannuation now I have something to leave my grown up self sufficient children.
I am happy to get Sevice from real life insurance I will tell all my family and friends to contact for service because helpful amd convenience and great value . I like this
Very easy to take up a new policy and the agent was wonderful. The agent explained everything clearly and it did not take a lot of time which is great
Review collected in partnership with Real Insurance
Questions & Answers
Do you pay out? If so what is %
Thank you for reaching out to us with your query. I would be happy to arrange for a member of our team to contact you directly to discuss this further. If you would like to speak with our team, can you please send me a private message noting your contact details.
No thanks, I just wanted to know what % do you pay out. You have great reviews to buy the product.
Life insurance is very fraudulent, very few companies pay out (Comm Bank), companies like yours are very happy to take peoples money, a different story when it comes to pay out time.
Thank you for your response. I can confirm that each claim is assessed on a case by case basis in accordance with the policy terms and conditions. Further information can be located within our Product Disclosure Statement which is located on our website; https://www.realinsurance.com.au/life-insurance
What is Real Insurance like on car insurance?
How many people after they died you payed out and how much did you payout overall to date. And also how many you didn't payout. And how many people? And for what reasons did you payout and what reasons you didn't. And if you don't answer this i have a million friends that won't chose you real life insurance as an life insurance
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