??!
1 photo
Aussie Car Loans

Aussie Car Loans

2.3 from 15 reviews

See the Best Car Loans in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
4
4 star
0
3 star
1
2 star
2
1 star
8

Nascent

Nascent

  • 2 reviews

Never even got a call back!

published

Applied online, I make 90k a year and have good credit.

Was called back days after I asked to be called.

When I called up they said they were sorry and the person who was assisting would call me.

Two days later still no call.

Taking my business elsewhere. Guess you don't want my 1000's of dollars in interest!

Horrible service. Imagine if I got a loan with them...


Darren

DarrenVictoria, 3280

  • 3 reviews

Worked with us in getting the car we wanted fantastic

published

David was absolutely fantastic in helping us achieve the loan, great communication. took our situation on board and we couldn't recommend any higher

Poor service

published

Bunch of Liars and time wasters. Would not recommend it to anyone. The whole process took forever poor service. Rang the dealership got approved within 2 hours and picked up my vehicle the same day. Never again attempting to use 3rd grade company like this.

Johnny

JohnnyPerth, WA

  • 9 reviews
  • 15 likes

Got told couldn't get a loan

published

Applied for a loan consultant was friendly came back the next day said loan declined but couldn't explain why said it's not your credit file but something on the file.

Rang equicrap got a copy Of my score and file they said nothing detrimental was on it.

Applied for a loan the following day with another provider got approved.


Amber

AmberSydney

  • 3 reviews

Not too bad

published

Aussie Car loans resolved a problem I had so I'm grateful for that. The big boss is a very nice guy.


Nala

NalaBrisbane

  • 2 reviews
  • 2 likes

Car loan review

published

Not for me!

published

Just received the worst service. Had to constantly call to hear any news in regards to my loan and was even told, "what do you want me to do" when the person caring for my loan was always unavailable.


Worst customer service

published

On first contact these guys seemed ok. But after having to chase them up and call multiple times a day to then be told I didn't provide certain things (which were on the application) and that the never received the second page (which was attached to the email) I wouldn't recommend them to anybody. Even in my last phone call I was told they would call me back and I'm still waiting weeks later. Absolutely the worst customer service I've had!

SamL

SamLGold Coast

  • 2 reviews
  • 1 like
  • Verified customer

Highly recommended

published

I am very thankful to Aussie Car Loans for all their help. They have been very efficient in assisting me with my car loan enquiry and providing all the information that I needed.

Jackel

JackelBendigo

  • 2 reviews
  • 3 likes

Do Not Use.... Rip Offs

published

I had a loan with this mob.. Payed it out in full and they Still took payments. They stole my money and when I called to have MY money returned. They demanded I provide full statements of proof. Even though they have the records of full payment and the Theft transactions. Absolutely rude and no help at all. I was a customer whom was always infront and no missed payments. I WILL NEVER USE THIS MOB AGAIN FOR ANYTHING AND ADVISE EVERYONE TO STAY CLEAR OF THIS THIEVING PACK OF #*#*#*#*#*......


YMF customer

YMF customerBrisbane

Find another way

published

Fee for brokerage not cheap, the representative of the company meeting to sign the papers was incredibly rude when asked about the breakdown of fees and costs, repeating herself again instead of explaining, and then said "are you going to sign it or not?"
Considering that they get paid a commission AND a fee of $440.00, I think that it would be worth it to shop around. I don't believe that's the way to do business.


Dodgy. Not the same as Aussie Home Loans

published

Jus_75

Jus_75Hornsby, New South Wales

Brilliant! Best rate - great service!

published

I deal with [name removed] at Aussie Car Loans and I've now established 2 loans with them. I have never had issues. They have always sought me the best rate, best loan and best step - and always ensured that serviceability and a good deal was made. Their turn around time is just amazing! So simple & easy! If you want a good deal and a smooth transaction deal with these guys! Can't rate them higher!
So easy!


dudly

dudlyBrisbane

  • 3 reviews
  • 2 likes

Avoid Aussie Car loans

published

Excellent

published

Very professional operation, and you talk to someone the moment the phone answers rather than press 1 for this and 2 for that
Fast, friendly and considerate consultant that helped me
Not meeting face to face

Questions & Answers

Naomi

Naomiasked

My partner paid a deposit on an ex ambo after being told finance was approved. After he paid he was informed that finance wasn't covered for ambulances. The broker knew he was after an ambo and never said anything, nothing was mentioned in any contract and now he has lost his deposit and Aussie won't do anything about it - and the van has been re-sold. How do we get the deposit back??? We didn't do anything to deserve losing this money.

1 answer
dudly
dudly

I'd phone their office and talk to someone senior. Who did you pay the deposit to? If it was the car owner and they sold it anyway, you should ask them for your deposit back.


Get an answer from our members and Aussie Car Loans representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.