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Reviews

Review distribution

5 star
343
4 star
13
3 star
2
2 star
1
1 star
4

Very Reliable. Extremely good!

published

Bill Jara and his team from Loan Studio provided us with great support through our journey as first home buyer. We can't thank them enough especially Bill who's been so patient and always ready to help us anytime of the day.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used for:First Home
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Chris

ChrisGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Excellent!

published

Two years ago Bill helped us with a construction loan. The team is excellent, they respond quickly. I really cannot fault the service, they do work in your best interest. 5 stars from us!

1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks for the great review Chris and thanks for being a loyal and repeat client! We are so pleased you were happy with the service.

All the best,
The Loan Studio team

Pramod

PramodGreater Melbourne (Outer), VIC

  • 2 reviews

Awesome service, Great broker

published

Loan Studio was awesome when we looking at construction loan. They provided great support and advice from start to finish. Caryel Kandasamy was very helpful by getting back to us quickly when we emailed her with my questions. The whole team at Loan Studio were awesome and will definitely recommend them highly.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
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1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks Pramod! We are so pleased we were able to see you through the construction of your new home and hopefully we've made things easier for you.
Thank you for trusting us with your finance.
All the best,
The Loan Studio team

Thomas

Thomas

  • 2 reviews

Excellent and efficient service

published

Bill Jara and Ella Ayong from Loan Studio have provided us with an excellent service and supported us through the process of our home loan application.
Bill provided us with timely advice and helped us in exploring the best options.
Bill have been exceptionally supportive to us with great assurance. Thank you Bill for being available whenever we were in need of any support and guidance.
Thank you Ella for patiently listening to us and for all your timely support.
We recommend Loan Studio as an excellent service. All the best. Many Thanks

Transparency
Customer Service
Application Process
Timeliness
Loan used for:First Home
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Samol Uy

Samol UyGreater Melbourne (Outer), VIC

Good experience

published

I would like to thank John for his hard work and dedication in getting my finance approval.Had a lot brokers stuff me up but John from loan studio
sealed the deal for me and now I am building my very first dream home.highly recommend!!!

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan used for:First Home
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks for taking the time to provide a review Samol. We are so pleased to be able to help you into your first home!
All the best,
The Loan Studio team


Angela M

Angela MGreater Melbourne (Outer), VIC

  • 2 reviews

Perfect service

published

John Tang at Loan studio was extremely helpful in the process of obtaining our loan and ensuring that our every need was met. John was also patient and kind. Even though our loan has come through he is still there to support us through the entire draw down process as we build. Honestly can’t rate them high enough!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeSplit
Loan Start DateSeptember 2019
Loan used for:First Home
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks for taking the time to provide a review Angela. It's lovely to hear that you were happy with our service.
We look forward to seeing you through the construction phase.
All the best,
The Loan Studio team


Chiara

ChiaraGreater Melbourne (Outer), VIC

  • 2 reviews

Absolutely wonderful experience

published
Transparency
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateJuly 2019
Loan used for:Refinancing
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Juan

JuanGreater Melbourne (Outer), VIC

  • 2 reviews

Perfect Man for the Job!

published

It was our first time to build, so no experience whatsoever. Bill Jara and the Loan Studio team have been wonderful and Bill guided us throughout the process, even when my questions were not related to his service. He was very patient, thorough and incredibly professional.

Meeting them has been crucial to our experience and will definitely use their services in the future.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used for:Home Construction
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Great Experience, Perfect Broker with amazing outcome

published

We met Suresh Kandaswamy without really knowing what we wanted or how we would achieve it. Suresh gave us options, presented and explained that far exceeded our expectations. He is an amazing broker with 100% knowledege, complete transparency and delight to deal with.

Thanks Suresh :)

1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks Alida, that's lovely to know that you were happy with the service. Thanks for being a loyal repeat client also.

All the best,
The Loan Studio team

Amazing Broker service- great experience

published

As first time home owners Loan Studios and Suresh Kandasamy our Lending Manager provided a seamless and exceptional service. We engaged Loan Studios from the start of our home journey. They constantly checked in, guided us and ensured we were up to date with all pre-approvals. On the day of the settlement (which was very rapid due to developer demands), Suresh ensured everything was completed on time and got us over the line! They even picked up the slack from our poor conveyancer. We got an extremely competitive deal with our home loan thanks to Suresh. I would recommend this service to others and definitely would go with them again.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used for:First Home
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks you for your review Anastasia. We are so pleased to hear you were happy with the service. We look forward to seeing you through the construction phase.

All the best,
The Loan Studio team


George

GeorgeGreater Melbourne (Outer), VIC

Great Service.

published

From the beginning the process was seamless. Attempted to refinance myself earlier in the year but ran into a bunch of obstacles. Steve Mottau did all the research and found the best product for us. Thank you, Highly recommend his services.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used for:Refinancing
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

bosh m

bosh m

  • 7 reviews
  • 15 likes

Awesome Broker, excellent service

published

I chose Loan Studio based on the reviews and that was the right choice. My loan application was being managed by Del and he is fantastic. I couldn't be more satisfied. He is very professional and knowledgable and, despite being a stressful time to apply for a loan, the process was smooth because of him.
Also thanks to Chris for his great service. Excellent communication and professionalism.

Transparency
Customer Service
Application Process
Timeliness
Loan used for:First Home
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

immu999

immu999Melbourne

  • 2 reviews
  • 1 like

great service throughout our build

published

We had great experience with LoanStudio. Vikram being focal point at the start was very responsive and guided us along the journey and the whole team was great to work with. I will recommend Loan Studio to everyone.

Transparency
Customer Service
Loan TypeSplit
1 comment
Loan Studio
Loan Studio M.Loan Studio

Hi immu999, thanks for taking the time to type up a review. We really appreciate it and we are so pleased that you were happy with the service.
All the best,
The Loan Studio team


Excellent personalised service

published

We highly recommend Steve Mottau. He was exceptionally helpful since the beginning, answering every single question which were honestly a lot as we were first home buyers. He promptly replied every email with great detail, always being polite and with great level of expertise. We couldn't be happier with his service!

Transparency
Customer Service
Loan TypeVariable Rate
Loan used for:First Home
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks Veronica for your great review. Steve certainly is an exceptional broker and we are so proud he represents Loan Studio.
Thanks for trusting us with your finance.
All the best,
The Loan Studio team

Great and prompt service - very happy!

published

Steve Mottau was very prompt, responsive and friendly throughout the process of signing up for a home loan for the first time. He was there to answer any of our questions (even the silly ones!) and I would highly recommend Steve and his team in future.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeSplit
Loan used for:First Home
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks Renata for your kind review. We are pleased you were happy with our service. There are no silly questions in finance!
All the best,
The Loan Studio team

Don A

Don AGreater Melbourne (Outer), VIC

  • 2 reviews

Awesome Service

published

Suresh Kandasamy and the Loan Studio team handled my loan and they were awesome throughout the process. Everything was explained to us in detail and steps clearly defined and we were supported through all the challenges and complexities around it. At the end of it we got a great rate and all the progress payments and settlement went as planned.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateDecember 2018
Loan used for:First Home
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Hi Don, thanks so much for taking the time to provide a review. It's been a pleasure to assist you with your finance!
All the best,
The Loan Studio team


Excellent, Professional service!!!!

published

From day 1 Suresh Kandasamy and his team at Loan studio have been extremely helpful with helping us organising our mortgage, answering all our questions and most importantly getting us a great deal. Suresh has responded almost instantly to all my emails and text messages and his team have kept me informed at every stage of the process. I would 100% recommend them to anyone wanting a good broker.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateAugust 2019
Loan used for:Home Construction
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks Brohan - that's great feedback!
We look forward to seeing you through your progress draws phase of the construction.
All the best,
The Loan Studio team


Natasha Dorian

Natasha DorianGreater Melbourne (Outer), VIC

Excellent experience

published

We had a wonderful experience with Suresh from Loan Studio. We have used Suresh twice now and on our most recent purchase he made the process run smoothly and was very informative and professional. We wouldn't hesitate in using him again in the future.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateNovember 2018
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks Natasha for taking the time to provide a review, and for being a loyal repeat client.
Please don't hesitate to get back in if we can help with anything further.
All the best,
The Loan Studio team.


PK SINGH

PK SINGHGreater Melbourne (Outer), VIC

  • 2 reviews

Amazing service

published

Great service from loan studio and team.
Dylan came to our house to discuss loan options and followed up with great communication until loan was granted.
James, Caryel and Carlota were great and provided excellent service during the whole process.
I will highly recommended Loan studio for any loan needs. Will be coming back for any financial needs in future...
Thanks
Preet

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks PK for taking the time to provide a review.
That's music to our ears and we are so happy you were pleased with the service.
Wishing you all the best.
The Loan Studio team.


Very efficient

published

Really good experience. Thanks Suresh for making everything easy and for responding to my inquiries so quickly. We were very happy with the Loan Studio and will use you again when the time comes.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used for:Home Construction
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Thank you Christopher for taking the time to provide a review.
Please don't hesitate to get back in touch if we can help you with anything further.
Kind regards,
Loan Studio


Page 1 of 19

Questions & Answers

Omid

Omidasked

Can I ged loan for centerlink income

1 answer
Loan Studio
Loan Studio M.Loan Studio

Hi Amid, we would need more information to answer your question.
Could you private message us with your contact number please?


Ami

Amiasked

Hi there,

I am an Australian Citizen and my British de-facto fiancé and I would like to purchase our first property as an investment property. Are we able to do so with a 15% deposit or do we need 20%? He is currently on a bridging visa and has been on one for the past 8 months since applying for the 801/820 Partner Visa.

Regards,

Amy

1 answer
Loan Studio
Loan Studio M.Loan Studio

Hi Amy,

Thanks for contacting us. There are various factors involved with getting you a loan for a new home and the amount of deposit is only a small part of it. The bridging visa is acceptable for certain banks, but we will require more details.

Please feel free to email me on del@loanstudio.com.au or give me a call to discuss on 0488 550 659.

Thanks

Del


BarrieS

BarrieSasked

Are you able to arrange loans secured by a second mortgage?

1 answer
Loan Studio
Loan Studio M.Loan Studio

Good evening BarrieS, yes depending on circumstances. Generally a second mortgage is used in a guarantor situation. Perhaps you can send your contact details through and one of our senior mortgage brokers can call you to discuss your needs further.
Kind regards
The Loan Studio team


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