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Reviews

Review distribution

5 star
356
4 star
12
3 star
2
2 star
1
1 star
4

Mohammad Rajib Ahmed

Mohammad Rajib AhmedGreater Melbourne (Outer), VIC

  • 2 reviews

VIKRAM KATARIA from Loan Studio - outstanding Customer Service!

published

As expected, I have a lot of questions/doubts along the way but specially Vikram kataaria handled it in a very professional and patient manner. I really appreciate his assistance! As a Team at loan studio have been very pro active providing constant and regular updates throughout the process as required. He made the process easy and stress free. We had experience with the short time frame by land seller but Vikram manage it all in time which is Highly recommended!!!

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan Start DateNovember 2019
Loan used for:First Home
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The reviewer stated that an incentive was offered for this review


miaw - fen

miaw - fenGreater Melbourne (Outer), VIC

  • 3 reviews

Very helpful and professional

published

Very good and professional I will recommend all my family and friend all the staff are very helpful and friendly and ready to respond any issues and problems any time Im very happy thanks all the staffs

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateNovember 2019
Loan used for:Home Construction
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1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks for taking the time to provide a review Miaw. It's great to hear that you were happy with our service. Please let us know if we can help with anything in the future.
All the best,
The Loan Studio team

Very Professional and Reliable

published

I would like to commend Carlota Borja, who was our Progress Draw Officer for being so professional and easy to deal with! She made the process smooth for us towards the end of the build. She never failed to update us all throughout.

1 comment
Loan Studio
Loan Studio M.Loan Studio

Thank you Tina for taking the time to provide your feedback.
We are so pleased you were happy with the service.
All the best with the new home!
The Loan Studio team.

John Tang from Loan Studio - Fantastic Customer Service!

published

This is the second time my wife and I have built a new home but the first time we've used the services of Loan Studio. We were referred by Carlisle, although we ended up signing with another builder, the communication from John was excellent.
I'm not ignorant to the point I believe I can gain as good an interest rate as a broker, so we were happy to work with Loan Studio. John was honest with his opinion on what we could / should and may not be able to lend from the banks and if you can accept the truth (when it comes to finances, it's probably for the best) i'd highly recommend using his services! We look forward to our completed home (with a few upgrades gained from a better interest rate).
Thanks John!

Transparency
Customer Service
Loan TypeVariable Rate
Loan used for:Second Home
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1 comment
Loan Studio
Loan Studio M.Loan Studio

Rachel C.

Rachel C.Greater Melbourne (Outer), VIC

  • Verified customer

Excellent

published

Bill Jara is very dedicated to what he does
Most brokers said save $20k before they could help. Bill gave us strategies we needed to make our purchase achievable. Bill is responsive, trustworthy, friendly & knowledgeable. Highly recommend Bill Jara

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateMay 2019
Loan used for:First Home
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1 comment
Loan Studio
Loan Studio M.Loan Studio

Reena S

Reena SGreater Melbourne (Outer), VIC

  • 2 reviews

Excellent Service

published

We are extremely pleased with the service we received from Suresh and his team , from the start we were well informed and given many opportunities to ask questions.
The whole process from start to end was one of the best I have experienced with a bank and this is my 4th time getting a mortage.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used for:Home Construction
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Praneel Singh

Praneel Singh

  • 3 reviews
  • 3 likes

Excellent customer service and knowledge

published

Loan Studio has been great and the easiest company to deal with in the house build process. Steve and the loan studio team were great. I had an issue with the bank and they were always assisting me and responding to my enquiries. Even after the build Steve gave me a call and reduced my home loan interest rate further. Good job and definitely recommend this team.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan used for:First Home
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks for trusting us with your finance Praneel!
Don't hesitate to get back in touch if we can help with anything else.
All the best,
The Loan Studio team


Customer for life

Customer for lifeGreater Melbourne (Metropolitan), VIC

  • 2 reviews

1st class Mortgage broker

published

As an investor, it is critical to set up an excellent team - knowledgeable professional, realiable and most of all working for YOU! John is perceptive and thinks long term despite his relatively young age. He anticipates barriers and always have the client in mind. I threw him questions after questions and behold - he gives me better answers than a more reputable mortgage broker.
The entire process was handled verry well and stress free and I was kept informed at all times.
Loan Studio works as a team and the passing on the baton to Honey & Joe was handled smoothly. I am impressed with this.
Overall, excellent service and I am certain you will not regret giving them a call.

Transparency
Customer Service
Application Process
Timeliness
Loan used for:Investment Property
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1 comment
Loan Studio
Loan Studio M.Loan Studio
Gerard S.

Gerard S.Sydney, NSW

  • 3 reviews
  • 1 like

Great home loan broker

published

Our investment property process has been smooth from beginning up to completion thanks to loan studio especially to their highly capable staff Beverley, Caryel and Carlota for arranging a great loan deal from my bank. No headaches and everything went smooth.

I am now in talk to them for my second investment property.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeSplit
Loan used for:Investment Property
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks Gerard for taking the time to provide a review. That's fantastic to hear that you were happy with the service. Thank you for trusting us with your finance.
All the best!
The Loan Studio team

Abhi

AbhiMelbourne

  • 2 reviews

Great Financial Advice and Quality Service

published

We were dealing with John Tang and his predecessor from Loan Studio for our financial needs regarding an investment property to be built with Carlisle Homes. John not only provided precise advice around deriving equity from existing property but also planned out our financial needs by aligning our application to the best possible banks/ interest rates for a suitable outcome. Added to this are the prompt and regular updates / communications which is a testament to their customer centricity. Well done John and team !

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used for:Investment Property
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Sharon and Ron

Sharon and RonGreater Melbourne (Outer), VIC

Fantastic Service

published

We have been dealing with Bill Jara from Loan Studio for a few years now. Bill has helped us with our personal home loan and investment loans. Bill has always looked after us, giving us advice, guidance and ensuring we have the best deal possible. We highly recommend Bill from Loan Studio!!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used for:Investment Property
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks Sharon and Ron for your great review. We are thrilled to hear that you you were happy with our service. Thanks for being a loyal repeat client.
All the best,
The Loan Studio team.


Grant

GrantGreater Melbourne (Outer), VIC

Awesome Broker

published

Vikram kataria from loan studio is a fantastic broker. He was able to secure me a Home loan when many other brokers couldn't. His attention to detail and quick response to any questions is amazing.
If you are looking for a broker do yourself a favour get in touch with Vikram he will be able to secure you what you request.

Loan Start DateOctober 2019
Loan used for:Second Home
1 comment
Loan Studio
Loan Studio M.Loan Studio

Liza

Liza

  • 3 reviews
  • 1 like

Very Reliable. Extremely good!

published

Bill Jara and his team from Loan Studio provided us with great support through our journey as first home buyer. We can't thank them enough especially Bill who's been so patient and always ready to help us anytime of the day.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used for:First Home
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Chris

ChrisGreater Melbourne (Outer), VIC

  • 2 reviews
  • 2 likes

Excellent!

published

Two years ago Bill helped us with a construction loan. The team is excellent, they respond quickly. I really cannot fault the service, they do work in your best interest. 5 stars from us!

1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks for the great review Chris and thanks for being a loyal and repeat client! We are so pleased you were happy with the service.

All the best,
The Loan Studio team

Pramod

PramodGreater Melbourne (Outer), VIC

  • 2 reviews

Awesome service, Great broker

published

Loan Studio was awesome when we looking at construction loan. They provided great support and advice from start to finish. Caryel Kandasamy was very helpful by getting back to us quickly when we emailed her with my questions. The whole team at Loan Studio were awesome and will definitely recommend them highly.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks Pramod! We are so pleased we were able to see you through the construction of your new home and hopefully we've made things easier for you.
Thank you for trusting us with your finance.
All the best,
The Loan Studio team

Thomas

Thomas

  • 2 reviews
  • 1 like

Excellent and efficient service

published

Bill Jara and Ella Ayong from Loan Studio have provided us with an excellent service and supported us through the process of our home loan application.
Bill provided us with timely advice and helped us in exploring the best options.
Bill have been exceptionally supportive to us with great assurance. Thank you Bill for being available whenever we were in need of any support and guidance.
Thank you Ella for patiently listening to us and for all your timely support.
We recommend Loan Studio as an excellent service. All the best. Many Thanks

Transparency
Customer Service
Application Process
Timeliness
Loan used for:First Home
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Samol Uy

Samol UyGreater Melbourne (Outer), VIC

Good experience

published

I would like to thank John for his hard work and dedication in getting my finance approval.Had a lot brokers stuff me up but John from loan studio
sealed the deal for me and now I am building my very first dream home.highly recommend!!!

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan used for:First Home
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks for taking the time to provide a review Samol. We are so pleased to be able to help you into your first home!
All the best,
The Loan Studio team


Angela M

Angela MGreater Melbourne (Outer), VIC

  • 2 reviews

Perfect service

published

John Tang at Loan studio was extremely helpful in the process of obtaining our loan and ensuring that our every need was met. John was also patient and kind. Even though our loan has come through he is still there to support us through the entire draw down process as we build. Honestly can’t rate them high enough!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeSplit
Loan Start DateSeptember 2019
Loan used for:First Home
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Thanks for taking the time to provide a review Angela. It's lovely to hear that you were happy with our service.
We look forward to seeing you through the construction phase.
All the best,
The Loan Studio team


Chiara

ChiaraGreater Melbourne (Outer), VIC

  • 2 reviews

Absolutely wonderful experience

published
Transparency
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateJuly 2019
Loan used for:Refinancing
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Juan

JuanGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Perfect Man for the Job!

published

It was our first time to build, so no experience whatsoever. Bill Jara and the Loan Studio team have been wonderful and Bill guided us throughout the process, even when my questions were not related to his service. He was very patient, thorough and incredibly professional.

Meeting them has been crucial to our experience and will definitely use their services in the future.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used for:Home Construction
See all answers
1 comment
Loan Studio
Loan Studio M.Loan Studio

Page 1 of 19

Questions & Answers

Omid

Omidasked

Can I ged loan for centerlink income

1 answer
Loan Studio
Loan Studio M.Loan Studio

Hi Amid, we would need more information to answer your question.
Could you private message us with your contact number please?


Ami

Amiasked

Hi there,

I am an Australian Citizen and my British de-facto fiancé and I would like to purchase our first property as an investment property. Are we able to do so with a 15% deposit or do we need 20%? He is currently on a bridging visa and has been on one for the past 8 months since applying for the 801/820 Partner Visa.

Regards,

Amy

1 answer
Loan Studio
Loan Studio M.Loan Studio

Hi Amy,

Thanks for contacting us. There are various factors involved with getting you a loan for a new home and the amount of deposit is only a small part of it. The bridging visa is acceptable for certain banks, but we will require more details.

Please feel free to email me on del@loanstudio.com.au or give me a call to discuss on 0488 550 659.

Thanks

Del


BarrieS

BarrieSasked

Are you able to arrange loans secured by a second mortgage?

1 answer
Loan Studio
Loan Studio M.Loan Studio

Good evening BarrieS, yes depending on circumstances. Generally a second mortgage is used in a guarantor situation. Perhaps you can send your contact details through and one of our senior mortgage brokers can call you to discuss your needs further.
Kind regards
The Loan Studio team


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