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Wonderful customer service.
Suresh was amazing in the service he offered in getting my loan organised. Thanks to Alexis for following up with the banks and making sure all documents are in place.
They ensured I get the best deal and guided me in the right direction in terms of setting up the loan structure.
I would highly recommend loan studio and Suresh for getting your loans and look forward to use their service in the future as well...
We love Loan Studio!
When making a lifetime financial commitment, such as a mortgage, you really do need a good team - and that is exactly what you’ll get with Loan Studio!
Initially, my partner and I only signed up with Loan Studio because we wanted to build with Carlisle and they offered us a deal if we went with Loan Studio. Little did we know, it would actually be the best decision we ever made!
Our broker, John Tang, went ABOVE AND BEYOND for us through EVERYTHING. I don’t think we would be in the position we are today without him. No question was too smal...l or too big for John. I wish we could share some of his responses because he was so good at easing any concerns we had, while maintaining the utmost professional demeanour throughout. He always responded promptly and was extremely resourceful from the very beginning. There were no 1-word replies from John, his communication was very informative. You can basically say he held our hands and has made our experience better than what we could have ever dreamed of. John knew we had another mortgage and wanted to get into a new building loan as well. He was honest right from the beginning and laid out exactly what we need to do in order to successfully get a second mortgage. He gave us multiple options and NEVER pressured us to make a particular choice. John was so good at making us feel that the decision is always up to us, he just ensured that he was there guiding us and making us aware of all our options in order for us to make the best decision that we can as a couple. In the end, he got us an awesome deal with CBA, with a low interest rate. Once we were approved for our loan, we also got two new people in our team to help us with general admin, questions, progress payments, etc. So at this point, our Loan Studio team consisted of John and an additional 2 people, helping us and guiding us through our journey! Our journey of building is only just starting and we have been gladly assured by Loan Studio that they will be with us every step of the way. And honestly? Thank God, because we would be lost without them. We are soooo thankful to John Tang and our Loan Studio team - you guys are the best!!
John, Ella, Caryel and Carlota were absolutely awesome for us. They helped guide us through all the right things for our new home build and made everything so easy to deal with. All communication was great whether it was over the phone, email or zoom calls during lockdown. I would highly recommend for anybody building for the first time
Pierre Mindiel and Divicon Dayao helped us with refinancing and a new loan. They were very fast and clear in their response and helped us through the process and eventually attained a smooth settlement. Would highly recommend their service.
Very satisfied. Choose Loan Studio
Khiem and his team went above and beyond, working even out of business hours to match the needs of my availability. Very responsive whatever the mode of communication (phone, text or email). Very honest work and the outcome reflects that. Definitely recommend Loan Studio.
Awesome service .... 10/10
Loan studio has been amazing throughout the refinance process, Suresh has been great to deal with and been very helpful considering we had a settlement of our investment property, refinance of existing to be all done at the same time. We had recommended Suresh to a friend who is super excited to be able to expand their investment portfolio.
Used loan studio twice and had a great experience. Caryel, Joe, Carlota, Vikram all are been great and appreciate your good work. I will be happy to use them again
5 star service the second time around
Second time to go with Loan Studio and we could not fault them. Suresh and Joe have been great to deal with. Very grateful for Suresh's expert advice. Very responsive to all queries and concerns. Have recommended them to friends and they have been happy with their service as well.
We had the pleasure of dealing with Khiem when financing our new home build. Khiem is experienced, knowledgeable, and most importantly was great at breaking down all of the terminology for us first time homebuyers. He always checks in on us too post handover. Fantastic service! Someone that genuinely cares.
Reliable and diligent broker!
As a person looking for a home loan the first time, it can be confusing to understand what you need to know, what you need to do, and when to submit things. I know I felt overwhelmed.
But John and Alexis were there for me, every step of the way. John knows his stuff and did a great job finding me the best value home loans for my financial situation. John and Alexis were patient in answering my (many) questions. I probably also caused them grief in getting the documents signed correctly back to them but they never complained and were always hel...pful. In the lead-up to settlement, things were getting under the pump but John and Alexis helped me on top of things, as well as liaised with the bank and conveyancer. Throughout the entire process, John and Alexis were very responsive, diligent in checking details, and proactively kept me informed of what was happening. Also since I'm building a new home, it's a relief that they're not going to abandon me and help me until the build is done. You can tell they genuinely want the best for you, and I am so grateful for their service! I don't usually write reviews but I highly recommend Loan Studio. You're in great hands with John and Alexis.
Best broker, always available to speak and clear any doubts and found the right product which is beneficial to clients.
Suresh at Loan studio is very genuine and honest broker. On my first call he spoke to me for an hour to understand my circumstance and it helped me to find out a good product. Any issues he gets on to it straight away and follows up.
Great Broker, Best decision we made!!
Suresh Kandasamy and Ivory at Loan Studio provided exceptional service and was very helpful in helping me get my first home loan.
easy to deal with and always returned my emails.
Best decision we made!
We are so grateful and impressed with Suresh and Ella at Loan Studio. We had a lot of trouble obtaining a loan for our first home and first build due to undervaluations etc., and Suresh was literally a saving grace for us. From our very first conversation we felt supported and confident that they had our best interests at heart. The patience and diligence of the team was incredible. We put them though a lot of issues, and there were long waits for news from the bank and SRO. We were never belittled or left stranded in this time, and the communi...cation and transparency was fantastic throughout the entire process. My only regret is that I wish we went with them sooner! It would have saved a lot of stress and sleepless nights! Would definitely recommend Suresh to anyone, and will definitely use him again if we ever need a broker!
Very Patient, Best Advice, Excellent Service
John Tang and Divicon are a great mortgage broker team.
They are always very patient when answering my questions about the home loan process and have been very diligent in hand holding me on every steps of the way, from the start till the end of my property buying journey, always giving me reliable advices. The fact that they are based in Melbourne and I am in Sydney has never been a hurdle.
I could never recommend a better mortgage broker team. If I decide to buy another property in the future, I would definitely re-engage them again. I would recommend John and Divicon's mortgage brokering services to anyone who is seeking to get a home loan or refinancing.
Super service, kind fast and effective!
Suresh and Ivy total champs on customer service, highly recommend!
Recommended by my brother and couldn't be any happier.
Provided several options and a thorough explained recommendation for best fit.
Easy to engage over the phone too
Questions & Answers
Can I ged loan for centerlink income
Hi Amid, we would need more information to answer your question.
Could you private message us with your contact number please?
I am an Australian Citizen and my British de-facto fiancé and I would like to purchase our first property as an investment property. Are we able to do so with a 15% deposit or do we need 20%? He is currently on a bridging visa and has been on one for the past 8 months since applying for the 801/820 Partner Visa.
Thanks for contacting us. There are various factors involved with getting you a loan for a new home and the amount of deposit is only a small part of it. The bridging visa is acceptable for certain banks, but we will require more details.
Please feel free to email me on email@example.com or give me a call to discuss on 0488 550 659.
Are you able to arrange loans secured by a second mortgage?
Good evening BarrieS, yes depending on circumstances. Generally a second mortgage is used in a guarantor situation. Perhaps you can send your contact details through and one of our senior mortgage brokers can call you to discuss your needs further.
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