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OurMoneyMarket
4.6 from 377 reviews · View Statistics
See the Best Personal Loans in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by OurMoneyMarket

Reviews

  • Transparency
    4.6 (312)
  • Customer Service
    4.7 (330)
  • Loan TypeFixed Rate (247), Variable Rate (30) and Line of Credit (3)
  • Application Process
    4.7 (316)
  • Timeliness
    4.7 (312)
  • Loan Term5.091 years
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James
JamesPerth, WA

Great Service!!!

published

Excellent service. Fast ,friendly and helpful.
Low interest rate.
Would highly recommend to anyone looking for finance.

  • Transparency
  • Customer Service
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Andrew Fraser
Andrew FraserHunter Region, NSW

Great Service

published

Easy to deal with, fantastic service. Special thanks to Jake, you’re a legend.

  • Transparency
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Dalene
Dalene
  • 2 reviews
  • 5 likes

Highly recommended! A seamless process, fast and efficient service!

published

A seamless process, fast and efficient service!
I was amazed at how quick the process took, within 3 hours we had our loan approved, we didn't expect that so it just blew us away. Great customer service and proficient staff!

  • Transparency
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Very good service, excellent communication

published

All staff are very quick with their replies. We were provided with clear and full answers.

  • Transparency
  • Customer Service
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Personal Loans

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Heather Bell
Heather BellGreater Melbourne (Inner), VIC

Second Car Loan

published

Having now taken a second car loan by consolidating my original loan (already paid down 2 years) into a new loan, I have always had fantastic service from Our Money Market. As a sole income household they have made financing extremely stress and hassle free, and from someone with 25+ years of financial services sector experience, from an independent market provider…that’s saying something! Great service and always very helpful!!

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Kiko
KikoGreater Melbourne (Inner), VIC

Perfect

published

Very helpful, helped when I had questions straight away, phone calls returned very promptly and genuinely they were great

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Great service! Thank you

published

Great service! Very fast efficient and helpful.
Would highly recommend, 10/10 Jake was a bloody legend!

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Vgainz
VgainzMetropolitan Adelaide, SA
  • 2 reviews
  • Verified

Was very surprised at the rate I got

published

I was looking for 10k for a holiday I make enough just didn't want to bother saving. From all the reviews I had red online about these loans i thought I was going to be offered 19%. They came back with 10.1% so long as I secured my vehicle. I found this reasonable and the only fees I paid was about $400. No early payout or repayment fees either. Very stoked happy and amazed.

  • Transparency
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Mattis
MattisMetropolitan Adelaide, SA

Amazing service.

published

So glad I chose to call. Almost got ripped off by a dealership but our money market was amazing at helping me get the right loan and saving me money. Yuri was very helpful and kind! Amazing service!!

  • Transparency
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Personal Loans

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Fantastic

published

Very prompt
Extremely helpful (I spoke with Jordan who was lovely)

  • Transparency
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Daniel Hutanu
Daniel Hutanu
  • 6 reviews

Outstanding customer service

published

I have requested a loan to get a better rate on my current liabilities. Not only they offered a great rate but consolidated all my existing loans into a single one at a extraordinary competitive rate. I couldn't believe the offer made as this will save me a lot in terms of interest payments and will help me clear off my dues quicker. I would strongly recommend to everyone looking for a loan.

  • Application Process
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Fast,efficient and friendly service.

published

Staff were friendly and helpful. I needed a quick turnaround and they deliverd.

  • Transparency
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Personal Loans

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Lorraine B.
Lorraine B.North Queensland, QLD
  • 2 reviews
  • Verified

Excellent service

published

Best customer service and when I asked a question about anything I didn’t understand they were happy to clarify quickly. Application was easy to fill out and approval was faster then I expected. Would recommend this service.

  • Transparency
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I was a previous customer and I re-applied for credit after a mortgage and the sales team member Jordan was excellent

published

Credit was fast and great service!
Jordan was very helpful in securing my loan .

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Doesn't seem right...

published

Why do they want our online banking login details? Trying to apply for finance but that step doesn't seem right...

  • Incentivised Review No
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Questions & Answers

Thai P
Thai Pasked

Waited on the phone for 30 mins but no one answered the call.

2 answers
OurMoneyMarket
Claudia F.OurMoneyMarketSend a private message

Hi Thai,
Apologies for the hold time. We are currently experiencing higher than usual call volumes. Could you please email info@ourmoneymarket.com with your contact details and I will call you straight away.
Kind Regards,
Jake G

Thai P
Thai P

I've sent many emails 10 days ago to your teams but no one from your "friendly" team bother to answer my email. Whoever gave you 5 stars don't seem to be genuine. Your customer service is terrible after the contract is signed.

Che
Cheasked

Why is no one answering the telephones?

2 answers
OurMoneyMarket
Claudia F.OurMoneyMarketSend a private message

Hi Che, apologies we have longer than normal wait times at the moment.
Can you please provide your mobile and I can give you a call in the next 15 minutes?
Thank you - Syed

Che
Che

Hi Syed thank you for your response I have managed to get a consultant on the phone just now. Thanks

rommel
rommelasked

how come is very hard to contact your company almost three days now no response. I need to pass my requirements for my personal loan someone please
thank you very much.

No answers
See all OurMoneyMarket questions

Get an answer from our members and OurMoneyMarket representatives

Details

CategoryPersonal Loans
Offers Peer-to-Peer LendingYes
Interest Rate7.04% p.a.
Comparison Rate 9.06% p.a.
Monthly Fee $0.00
Repayment FrequencyFortnightly, Monthly and Weekly
Loan Amount $2,000.00 to $75,000.00
SecurityProperty and Vehicle
Loan Term1 to 7 years
Rate TypeFixed
Redraw AvailableYes
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