Fido Finance

Fido Finance

4.9

491 reviews · Statistics

PositiveNegative
99% · 4846 · 1%
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Loan TypeFixed Rate (278), Variable Rate (25) and Line of Credit (7)
Loan Term5.431 years
Transparency
4.9 (400)
Customer Service
4.9 (415)
Application Process
4.9 (391)
Timeliness
4.9 (390)
Exceptional customer support
Efficient service
Simple application process
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Reviews

Robert K.
Robert K. South East Queensland, QLD · 2 posts

Took the stress away!

First of all, shout out to Reece from Fido, I’m a Night shift worker and he really took a lot of the other unneeded stress away. If you’re looking for a car and without the stress or pressure give these guys a GO!

  • Loan Type: Fixed Rate
  • Loan Start Date: November 2023
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Jack
Jack

Great process. All needs met.

I have worked with fido over a decent period of time and was always surprised with the consistent level of effort and willingness to make any changes necessary to assure my finance suited me personally.

  • Loan Type: Fixed Rate
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S J King
S J King

Reece couldn't of made this process easier!

Quick to get back to me in every instance... my new car was sorted by end of week!
I didn't have a good credit history and approved for double what I dreamed possible!
These guys know their stuff, don't hesitate to call and discuss.

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Benedict M.
Benedict M. Greater Melbourne (Inner), VIC

Very Satisfied

Jake from Fido helped us a lot in obtaining a better rate than that of dealership. Highly recommended company very patient in dealing with customer. thanks Fido

  • Loan Start Date: November 2023
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Jayden
Jayden

Best company to work with

Thanks to the team at Fido finance for everything, and a big thank you to Harrison, he has been such a good person to work with and would recommend anyone looking for finance to go talk to Harrison

Author stated being incentivised for this review

Elle
Elle

Fido Finance are amazing!

Hayden was absolutely brilliant to deal with. He found us the best deal on our latest purchase. No pressure, very supportive and communication was great! Completely stress free! Thank you so much!!

  • Loan Type: Fixed Rate
  • Loan Start Date: November 2023
  • Car Model: BMW X5
Transparency
Customer Service
Application Process
Timeliness

Author stated being incentivised for this review

Good job !
Good job ! · 2 posts

Couldn’t have done better

Gabe was amazing. I honestly couldn’t have asked for anymore. Not only was it all quick he communicated everything. Working in customer care myself, I hold people to a very high standard.. I can without a doubt say Gabe exceeded my expectations. I go into every transaction thinking what is going to go wrong .. but the confidence he gave me and the speed of it all I did not have time to worry. I can not recommend these guys enough.

  • Loan Type: Fixed Rate
  • Loan Start Date: November 2023
  • Car Model: Mitsubishi eclipse cross
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Georgia
Georgia Perth, WA · 2 posts

Customer service was excellent

The team worked hard and around the clock to ensure they met my requests and the communication through every step of the way was perfect. Answered any questions I had in a timely manor and didn't leave a stone unturned when looking for the best rates.

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Emmalene F.
Emmalene F.

Company focussed on customer service

I would highly recommend Fido Finance to anyone! Darcy was fantastic, and nothing was ever too difficult. I always knew where things were at, he clearly communicated what the next steps would be. He was extremely patient with all my questions (there were a lot of them after a recent bad experience and probably a lot of silly ones). But he never made me feel like I was asking silly questions and explained things in a way that was easy for me to understand, always checking in to make sure that I clearly understood everything. It wasn't that I just got lucky getting assigned Darcy, anyone that I spoke to in the team had the same friendly approach.

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Jody B
Jody B Central West, NSW

Absolute bloody legends

Fido were amazing and Lee is an absolute gentleman and just a great blood to deal with, his commitment and communication throughout the entire process was excellent and they by far are the easiest to deal with. Great work Lee 10/10 mate.
The deal they got me was by far the best and easiest finance I have got and the process was simple.

  • Loan Type: Fixed Rate
  • Loan Start Date: November 2023
  • Car Model: Ford Ranger Next-Gen Raptor
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Thomas
Thomas Sydney, NSW

Great Communication !

Well done Fido. I was updated regularly on the progress of my loan. Due to Jordans communication skills and how easy he was to deal with I actually chose Fido over a competitor who had already provided approval for my car loan. Thank you Guys 10/10!

  • Loan Type: Fixed Rate
  • Loan Start Date: November 2023
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Hyeonji Hannah K.
Hyeonji Hannah K.

Very easy and no stressing process

First time doing finance myself I had zero ideas but Jake was very helpful and friendly. He is professional always giving you an update how everything is going.
I did not have a good experience with the financier from the car company, so took my time to search and chose the Fido finance. It was a great decision.

  • Loan Type: Fixed Rate
  • Loan Start Date: November 2023
  • Car Model: Genesis GV70
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Ryan A.
Ryan A.

Seamless and Swift Service at Findo Finance

  • Loan Type: Fixed Rate
  • Car Model: Mercedes-Benz CLA-Class
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Matthew J.
Matthew J.

On point

Lee negus was amazing really helped me out a lot and really knew what he was doing

  • Loan Type: Fixed Rate
  • Car Model: Holden Ute
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Daniel
Daniel

Very helpful

Lee from Fido finance was very helpful during the entire process. I am very satisfied

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Questions & Answers

doug
doug · 

do you give people on a part 9 agreement loans

Fido Finance
Fido Finance · 

Hi Doug, Thanks for the question!

We have been able to assist customers who are currently on Part 9 debt agreements secure a loan for their new car. It is best to have a chat to one of our finance experts as they will be able to guide you through the requirements for each of our lenders and find you the best solution.

Feel free to give us a call on 133436

Guest
doug
doug · 

do you give people on a part 9 agreement loans

Fido Finance
Fido Finance · 

Hi Doug, Thanks for the question!

We have been able to assist customers who are currently on Part 9 debt agreements secure a loan for their new car. It is best to have a chat to one of our finance experts as they will be able to guide you through the requirements for each of our lenders and find you the best solution.

Feel free to give us a call on 133436

Guest

Get an answer from our members and Fido Finance representatives

Details

About Fido Finance

Fido Finance is a car finance company that offers the following services:

  • Vehicle finance.
  • Tradie’s finance, which can be finance for work vehicles, tools, or gear.
  • Caravan finance.
  • 4WD finance.
  • Personal finance, to help you consolidate other debts, buy your next car, or secure funds for something else you want.

You can sign your contract online and potentially be on the road in 24 hours.

Points of praise:

  • Most reviewers found that Fido Finance had exceptional customer service, with company representatives being friendly, professional, and doing their best to give customers the best rate possible.
  • Reviewers also said that their loan was sorted out efficiently, with those who got approved saying the whole process was done within days.
  • According to reviews, the application process was simple.

2023 ProductReview.com.au Awards logo

Fido Finance has won a 2023 ProductReview.com.au Award in the Car Loans category! Reviewers loved the loan provider's customer service and transparency.

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Contact info for Fido Finance

Mon8:00 am - 6:00 pm
Tue8:00 am - 6:00 pm
Wed8:00 am - 6:00 pm
Thu8:00 am - 6:00 pm
Fri8:00 am - 6:00 pm
SatClosed
SunClosed
  • ABN: 31640939162

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