Finance One
- financeone.com.au
- ✓ Verified company
722 reviews · Statistics
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Reviews
Great customer service
I dealt with Kyle, he was informative, prompt and kept me in the loop from start to finish , great to deal with and would recommend him and Finance 1 if you require a loan .
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Cameron is amazing, wouldn’t go through anyone else.
Excellent friendly communication, goes above and beyond. 100% would contactCameron again for future finance needs
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Reliable Financial Partner
I recently had a positive experience with Finance one. Their efficient and transparent loan process made securing funds for my car a breeze. The application was straightforward, and the team’s responsiveness ensured a smooth transaction. Competitive rates and flexible terms further added to the appeal. Overall, Finance one proved to be a reliable financial partner, and I would recommend their services.
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Excellent customer service
Yogi and the team have been magnificent. He made the process so very easy and always kept in touch.
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Satisfied customer
Thanks to Brian and the team for helping me sort my finances, they were incredibly helpful, I’d recommend them to anyone.
Quick and easy
Ashley was lovely throughput the whole process making it quick and simple. I will definitely use again
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Great service and follow up!
Helped my business with asset finance. Laura was easy to deal with. Always on time, good follow up and have me accurate information on how much I could borrow.
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Very helpful! The best service!
I recently got approved for finance through finance one and the motor blew up due to a unknown hole in the radiator. The dealership and warrenty company were no help at all due to the radiator not being covered. I rung up Cameron from finance one who helped me so much to refinance my loan for the car repairs. I would like to say a huge thankyou to both Cameron, Jasmine and the finance one team for being so helpful and understanding to there customers.
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Great team
Yogi was fantastic in all aspects of the proceedings and a special thanks to Jasmine for all her help at the end great team thanks guys
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I wish I could give ZERO stars!
They started out well and were good to deal with. But I suspect they have had either management changes or something drastic has happened. As they have gone from excellent to deal with to an absolute but of criminals!
They simply do not listen to any changes you make. Double charging accounts. Charging old accounts. Not obeying AFCA orders. It's just a nonstop crap show. Don't even think about trying to pay out an existing loan either, because things only get worse!
... Read moreLol. So the regular crap reply. You guys simply don't get it. And the amount of serious breaches you have incurred in last 6 months is ridiculous! How about giving out incorrect payout figures, ring a
... Read moreny bills? People that aren't even authorised to giving out payout figures? Your company is one of the most unprofessional financial institutions I have ever dealt with and I honestly can't wait to be gone from it!
Easy to talk to and very helpful
Fast and easy people to deal with and very helpful
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Fast, friendly, helpful.
Kyle at FinanceOne was extremely helpful, he had no issues answering any questions I had (which I had plenty of) he was patient and understanding! Anytime I called no matter who I initially spoke to the customer service was impeccable. Thankyou FinanceOne
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Bad Experience
I am writing this review to register a bad experience with this instution.
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Hi Thaddeus, thank you for taking the time to write a review we appreciate the feedback you have provided. Unfortunately, we were unable to identify you within our client database. If you would like t
... Read moreo discuss this you are welcome to contact us on 1800 346 663 or feedback@financeone.com.au. Thank you - Finance One Team
Awsome
Fantastic service off the bat, its the secondtime ive used these guys and ill keep coming back, they helped me with my needs, and were extremely prompt. Well done guys. A++++
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Cameron you were awesome
Very helpful
Step by step guidance
Very quick to process and get me my loan and into my car
The best customer service
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Questions & Answers
What are the lending criteria and is approval hard to get? Do you offer consolidation loans as im looking to payout all debts into one payment due to my pay structure being monthly now from fortnightly.
Hi Ed, thank you for reaching out to us.
We do offer Debt Consolidation Loans https://financeone.com.au/personal/debt-consolidation/
Each application is individual - our team will be more than happy to discuss your situation, the criteria and your options, and help you to find an appropriate solution.
You could call us on 1800 346 663 to discuss your options with one of our friendly team members.
Is it true yur loan terms are only 3 years for a car loan
Hi Lisa, thank you for reaching out to us. Each application is individual - our team will be more than happy to discuss your situation and your options, and help you to find an appropriate solution. You could call us on 1800 346 663 to discuss your options with one our friendly team members.
We have been approved by a lender, for $4K less than we originally requested. The car I'm after won't be available until end August 2021. The vendor is unwell and would like to enjoy the car until he no longer can. I'm happy to wait. The lender, it seems is not. We are not willing to pay interest on money we haven't yet used.
Are we able to submit all relevant documentation to another lender and treat this as a new enquiry? We are after a lender who will be considerate to the vendor's plight and my original requested figure.
Hi Judy, thank you for reaching out to us. You could call us on 1800 346 663 to discuss your options with one our friendly team members.
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Hi Francis, thank you for reaching out. Unfortunately, we were unable to identify you within our client database. We are always trying to improve our business and would love the opportunity to discuss
... Read more your concerns further. You are welcome to contact us on 1800 346 663 or email us at customercare@financeone.com.au. Thank you - Finance One Team.