This is great
Luke was great couldnt of asked for a better person one of the best person I have even been though if I even go though this again I hope to be with Luke
The reviewer stated that an incentive was offered for this review
Amazing, easy and compassionate!
Could not be happier with my experience with Finance One. It's not often you get such personalised customer service these days and it's a credit to the whole team that made the process from start the finish hassle free.
Thank you for being so compassionate and understanding and willing to do anything possible to make this experience not only easy to understand, but accessible while I was between work and home.
I would highly recommended Finance One to anyone looking for a loan!
Great Customer service and a pleasure to deal with
From the first phone call it felt as though I was dealing with a company that wanted to help me to finance a new vehicle nothing was an issue.
Personally I would like to thank Luke and I recommend finance one to anyone who needs finance. They dont operate like a bank they really want to help
- Verified customer
Company was so easy and fast,
Helped me every bit of the way
Especially georgia she was a great help,
Definitely considering going through this company again,
Thank you again
Review collected in partnership with Finance One
Employee of the week
Wish all business could be conducted in the manner that Sheree M, has when talking with a client. She is professional,and helpful. Was always available to call, or would call back within minutes.Sheree was polite and i would do business with her again. This is my second time using this company. And very important to me was the fact that she was prompt. If she said she was sending, then it arrived in my inbox within seconds of our phone call. She wins employee of the week as far as I'm concerned.nothing was to much trouble.delightful person.
Very friendly, helpful Staff.
Sheree M from Finance1 was very professional friendly and helpful. Extremely thorough and great customer service from beginning to end. Overall happy with the outcome and would use Finance1 again.
Luke and the rest of the team were very helpful from start to finish great service and fast turn around highly recommend dealing through finance one. Happy outcome for myself and the seller
Finance One Review
I dealt with Sharna from finance one. She sorted my loan out within days, great customer service.
She kept in contact with me throughout the whole process
Highly recommend Sharna and the team at finance one.
November 23rd 2019 Update: Finance one
I got approved for my loan within 24 hours and all finalised within 3 days. This is the second time I have felt with finance one and its been a please.
Sharna helped me thru every step and made the whole process a breeze.
Completed loan Agreement!
We have been with Fin One for 4 years, and just completed our loan. Pros': They were the only ones willing to loan us, even when we had good credit rating and the banks wouldn't loan us. They were willing to negotiate loan dates and amounts when needed during repayments. My only concern was the shockingly high interest rate we attained the loan on, and that they wouldn't refinance at a lower interest rate after 2 years. However we are satisfied and grateful to have completed our agreement, and have always had helpful staff who are knowledge...able, kind, considerate and courteous. We hope they can offer loans at a better interest rate for returning customers. We are satisfied and would rate our experience with the staff members a 5star rating.
Luke has gone above and beyond to help me get this loan, absolute legend of a bloke, so calm, collected and professional throughout all of my applications. 100% would recommend
I have been a customer with finance one for almost 3 years and i have never missed a payment. I wanted to apply for a new car but they will only give me a 3 year loan term and not a 5 year loan as i need 5 to pay it to make the weekley repayments smaller.. i can more then afford my dream car with a 5 year loan
Not a good result for being such a great customer.
And also the fact they nearly charge as much in interest as your loan my last loan was $6000 paying back $10,600
Quick and easy process. Luke and Makala were great to deal with. Comminication was great also, always there to answer any questions. I'm really happy with the outcome and would recommend to others
I couldn't praise Georgias workmanship any higher. She was nothing but helpful an understanding throughout my loan process. Going out of her way to help where she could. Made the process very easy
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Questions & Answers
Does anyone know finance ones bsb and account number?
Not sure but on my welcome information they have bpay details might be worth checking through your paperwork
Finance O.Finance One
We no longer use direct deposit as a payment method, however we do accept payment over the phone using debit card, or you can use your unique BPAY details to make the payment. Details are provided in your welcome letter. We are also able to schedule direct debits if you wish.
You can contact firstname.lastname@example.org or call our office on 1800 346 663 and one the team will be able to help. I hope this has been of assistance. Makala, Finance One.
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