By the time I finished paying off my vehicle to these sharks I ended up paying over 100% interest with them having the audacity to send over the repo man with $1000 left on the bill -and rejected my hardship claim neglecting I’m a sole provider to a small family, ended up saving the vehicle with an additional loan and the vehicle later sold for $3000 after being laughed at and insulted for trying to sell it for $4000.

It was a $10,000 car that I ended up paying over $20,000 for

Went for a car loan only to b told that because I collected a couple of centrelink payments over the Xmas period due to the covid slowing things down ,it was showing up as I was unemployed, when clearly I was as I was also receiving a wage ,not very fair on the average hard worker,cheers

No very helpful but the interest rates are so high it's not funny even fair loyal customers and pay on time there should be a reward when you pay every loan on time

I payed loan out early after 2 years,Fin One were great with finalising my account, would recommend them without a doubt, a good company, payments came out on time all the time,all correspondence was answered very promptly

I do not recommend this company. Their interest rate is worth more than my car over by half. You pay several hundred dollars in advance and they’ll still give you a few hundred dollars in interest if you didn’t make a payment that week. Poor customer service and ethics. Stay clear. If I could turn back time I would

Absolutely satisfied with all my experience with Finance One and I would recommend them for a car loan.
Will definitely contact them again for any future loans.
Brilliant customer service

Finance one has been really good so far, i was recommend to them after a finance agent helped me find the best lender possible for my new car.

i do believe the payments im making are fair and adequate.

My only gripe is that i wish that they had better customer support service like a online webportal or app i could log on to, to check balances etc. I dont mind emailing or phoning, its just sometimes i perfer the ol fashion log on an check method :P

Heres to the next 4 years

Chanel Mullen had great customer service and made my experience with finance one so much better she did everything in her power to make this happen so im grateful for her time

perfect in every way (reminds me of a song)very helpfull and understanding.i would recommend Finance 1 to anyone.if the others wont help Finance 1 will.thank you very much for helping me get back on my feet

A big thank u finance 1 for going me a go i have just finalised my loan and would like to say how good they have been to me. They go above and beyond to help. Thank u again

When I approached finance one, I had poor credit but needed help to have a reliable vehicle for work. They worked with me, were very polite and to the point. I was treated with respect at all times and given options to go with. Helpful throughout when checking on my loan and when paying out the loan, were easy to contact and finalise. I would 100% recommend their services.

Great company to deal with, very helpful in every way and a awesome customer service team that are always understanding to your situation, would highly recommend these guys for any loan needs

Very helpful and organized everything when i first brought the car.
Everything went like clockwork during the whole term of the loan.
Will be looking at using again when ready to buy the next vehicle

Georgia was a great help very polite and chased up customer i bought car off thank you . Great customer service

Helped me out alot would recommend you guys to others

very satisfied
Was explained everything
They kept in contacted with me every step of the way
Nothing was to much trouble not only was there phone calls to keep me.updated also emails

Currently have a car financed through them, their interest rates are really high, including their monthly fees charged on top
of that. During the coronavirus impact, my partner was out of work and I emailed them asking if payments could go on hold just until he finds a job. They weren’t able to assist with that and was only able to to hold off on only 2 payments. Even worse they also said to me that I need to increase my payments to pay off the outstanding amount. Do not recommend this company at all and we are planning on getting this loan with them paid off to pay someone other company with better interest rates and less fees. Do not recommend at all!

The customer care team are good but this is overshadowed by the interests rates, they are out of this world. By the time that we pay our loan, we would have paid back more than half in interest.
If you can get finance elsewhere - do it!

I’m grateful that Finance One was the one that approved my loan and gave me the chance to purchase my family car.
They honestly have the best customer service I’ve ever dealt with.
I would 100% recommend them to anyone.
I wouldn’t normally write a review but I was very happy with Finance One.
Thank you to the team :)

Great to deal with, keeps you up to date with everything. 2nd time I've dealt with the company 5 star rating from me will deal with them again in the future if needed.