We used to use Aussie farmers and never had issues with products that weren't resolved... but one day the driver drove into our garden and got bogged, knocking over plants and leaving big holes in the lawn. Head office was useless... never called back ever. Ended up sorting issue with franchise owner after many months, the annoying part was I still got calls every week to buy from them even tho I asked them to stop calling till the issue was resolved.

Sadly I've read the company has just gone to the wall. They were great for older customers not on the internet or using smartphones. My mother is quite upset and is wondering how she will manage. Her local supermarket veggies are not as good and they don't deliver some fridge or any freezer meals. I hope someone will consider trying again to get this kind of service going. (Melbourne metro)

We have used AFD for several years and the service and food quality has been first rate. Anytime we've had an issue with a missing item or spoilage the item(s) have been replaced or credited. The people we spoke with on the service lines were always helpful and considerate. It is sad to see the company close.

Have been a customer for 5 years, never had a problem with service or quality. They were continually improving upon themselves and strived to ethically source all produce. It's a real shame.

Based on the bad reviews here, it is no surprise that this scam company have collapsed in not fulfilling orders, short changing customers, overcharging customers and very bad customer service.

Very bad business model and not trustworthy.

Remember, your first customer can be your last customer !

Brought 3 different boxes this was my first order one could not be supplied. They did not notify me. Noticed via payment. Rang up and cancelled as if I had to go and shop I may as well get the lot. Order cancelled but charge put through. I had to ring and get refund . Customer service persona very sarcastic on the phone. Kept saying oh beautiful. No apologies what so ever. Just a big waste of my time this was a promotion through American Express not sure why I bothered

I got scammed today by Aussie farmers direct - I opened my door and there was a box filled with groceries I didn't order. I checked my bank account and was charged $40 for groceries I didn't ask for. I called the company and no one wanted to talk about it or give a solution for it. All they were saying was you signed the paper and gave us your credit details, therefore we can do whatever we want with your money even send you products without you asking for them. So to all future costumers beware for your money. The door salesperson will tell you everything to sign you on paper and after that you are in their hands. Beware.

We received a free coupon stating that it is free and we placed the order. The order was never delivered and we never received. They started sending us the emails asking for money and its already been 4 months and still chasing for double amount and admin fees. This seems like a scam. STAY AWAY FROM THIS COMPANY..

really bad experience. I used $25 off first order When You Spend $60. 9 o'clock in the evening before the delivery I received a new invoice with one item removed and the price dropped to 45 with out any discount. I called them, they said the system just like that and can't give me discount or credit. And asked me use the code to purchase again. I won't trust them any more.

I have been ordering through them for the past couple of months. The food quality is much better than the supermarket food, especially meat and they are always on time with delivery and have even given me two cool boxes because I forgot to put mine out.

Have been using this home delivery service for past 3 months. Worth the investment. You choose the fruit & veg. Definitely eat more fresh food.

nightmare. I used buy $60 and $25 off code. They sent confirmation email two days before with the same as what I ordered. And the night before they delivered they sent me a new invoice with one thing canceled so I don't have the $25 off any more. They sent the email late night and I can't do anything with the order. I contacted them by phone and facebook. They can't do anything with the order. I have to pay for their mistake. Never deal with a company like this.

So far I have used it 3 times. First 2 times got something out of stock which was annoying. The 3rd time was all good. The quality of vegetable and meat are pretty good. It is more expensive than Coles/WWS but I used the discount code which was pretty good. Overall not too bad.

I have ordered from Aussie farmers a number of times, having 4 kids one with a disability it was very handy for me, they were fine at the start, expensive but good food, then the quality became very poor, very over ripe bananas which had to be thrown away, rotten apples, missing products, and they didn’t care, the lady named Edna was very bad at customer service. I would never recommend anyone to them.

I have used this site for several years. After a break I tried them again and was very pleased to see they have introduced meal boxes. I have tried many of these boxes and, except for one, they have been excellent. I have found ones that have become favourites and I try others to see what they are like. Well worth a try. I will keep using this site. The recipes are much more user friendly than Marley spoon.