We used to use Aussie farmers and never had issues with products that weren't resolved... but one day the driver drove into our garden and got bogged, knocking over plants and leaving big holes in the lawn. Head office was useless... never called back ever. Ended up sorting issue with franchise owner after many months, the annoying part was I still got calls every week to buy from them even tho I asked them to stop calling till the issue was resolved.

Sadly I've read the company has just gone to the wall. They were great for older customers not on the internet or using smartphones. My mother is quite upset and is wondering how she will manage. Her local supermarket veggies are not as good and they don't deliver some fridge or any freezer meals. I hope someone will consider trying again to get this kind of service going. (Melbourne metro)

We have used AFD for several years and the service and food quality has been first rate. Anytime we've had an issue with a missing item or spoilage the item(s) have been replaced or credited. The people we spoke with on the service lines were always helpful and considerate. It is sad to see the company close.

I gave it so many chances, but after the initial order, NONE arrived (3 missing orders, 1 totally unwanted order all went missing). All were charged. Took me ages to chase up the refunds. Customer service is terrible. They also insisted my neighbours stole the order. The website also automatically added stuff I did not order, and it fails to cancel or change the order DESPITE me putting it through online and it confirming that it was done. Then there was the incessant daily spam. Email. SMS. Calls. Including both "promotions" and advising me in...

Have been a customer for 5 years, never had a problem with service or quality. They were continually improving upon themselves and strived to ethically source all produce. It's a real shame.

Based on the bad reviews here, it is no surprise that this scam company have collapsed in not fulfilling orders, short changing customers, overcharging customers and very bad customer service.

Very bad business model and not trustworthy.

Remember, your first customer can be your last customer !

Brought 3 different boxes this was my first order one could not be supplied. They did not notify me. Noticed via payment. Rang up and cancelled as if I had to go and shop I may as well get the lot. Order cancelled but charge put through. I had to ring and get refund . Customer service persona very sarcastic on the phone. Kept saying oh beautiful. No apologies what so ever. Just a big waste of my time this was a promotion through American Express not sure why I bothered

I really wanted to like this company, I am a strong supporter of shopping local. However this company is not doing a good job representing our local farmers and suppliers. I have given this company several chances, in hopes that the spoiled meat and produce were one offs, alas not the case.
Issue #1- Every order had something spoiled or rotten, and much of the produce that seemed ok on the day it arrived, started to rot within 24 hours. I am not sure why this is happening as fresh fruit and vege should be lasting at LEAST 72 hours when stored ...

I got scammed today by Aussie farmers direct - I opened my door and there was a box filled with groceries I didn't order. I checked my bank account and was charged $40 for groceries I didn't ask for. I called the company and no one wanted to talk about it or give a solution for it. All they were saying was you signed the paper and gave us your credit details, therefore we can do whatever we want with your money even send you products without you asking for them. So to all future costumers beware for your money. The door salesperson will tell you everything to sign you on paper and after that you are in their hands. Beware.

We received a free coupon stating that it is free and we placed the order. The order was never delivered and we never received. They started sending us the emails asking for money and its already been 4 months and still chasing for double amount and admin fees. This seems like a scam. STAY AWAY FROM THIS COMPANY..

Placed my first order today and cancelled it as well due to the accounts departments terrible first payment policy. This policy is not transparent to customers at all. I thought my payment would go through automatically but they phone you and request your credit card. Stated I had already provided a payment option online and they stated it is a one off first payment process. Sounded like a scam they said I could ring them back to check. Sounds like a very outdated business. The first customer service persons rationale for the process was we hav...

really bad experience. I used $25 off first order When You Spend $60. 9 o'clock in the evening before the delivery I received a new invoice with one item removed and the price dropped to 45 with out any discount. I called them, they said the system just like that and can't give me discount or credit. And asked me use the code to purchase again. I won't trust them any more.

I have been ordering through them for the past couple of months. The food quality is much better than the supermarket food, especially meat and they are always on time with delivery and have even given me two cool boxes because I forgot to put mine out.

Have been using this home delivery service for past 3 months. Worth the investment. You choose the fruit & veg. Definitely eat more fresh food.

nightmare. I used buy $60 and $25 off code. They sent confirmation email two days before with the same as what I ordered. And the night before they delivered they sent me a new invoice with one thing canceled so I don't have the $25 off any more. They sent the email late night and I can't do anything with the order. I contacted them by phone and facebook. They can't do anything with the order. I have to pay for their mistake. Never deal with a company like this.

So far I have used it 3 times. First 2 times got something out of stock which was annoying. The 3rd time was all good. The quality of vegetable and meat are pretty good. It is more expensive than Coles/WWS but I used the discount code which was pretty good. Overall not too bad.

I have ordered from Aussie farmers a number of times, having 4 kids one with a disability it was very handy for me, they were fine at the start, expensive but good food, then the quality became very poor, very over ripe bananas which had to be thrown away, rotten apples, missing products, and they didn’t care, the lady named Edna was very bad at customer service. I would never recommend anyone to them.

I ordered a 1.5kg piece of boneless turkey breast roll with a box of fruit and veges 10 days before Christmas Day expecting to enjoy it with a nice crisp salad for lunch with my family instead of the usual hot roast and veg which causes panic and mayhem.

When the turkey arrived I checked the use by date and discovered that it expired in 4 days time, there is only my wife and myself at home and noway would we eat all that meat in 4 days my neighbors were away my family live too far away to share it. I informed AFD and they said that they wi...

I have used this site for several years. After a break I tried them again and was very pleased to see they have introduced meal boxes. I have tried many of these boxes and, except for one, they have been excellent. I have found ones that have become favourites and I try others to see what they are like. Well worth a try. I will keep using this site. The recipes are much more user friendly than Marley spoon.

I have been using Aussie Farmers for years, getting milk & bread delivered weekly, which saves me multiple trips to the supermarket to restock and having to lug heavy 2L containers of milk home. Even though it is not the cheapest for milk & bread, I am happy to pay for the convenience of having a weekly delivery and the milk & bread quality is good. I also like that I am supporting local producers and manufacturers. My son loves their sliced rye bread (soft as white bread), it's his favourite brand of bread. I have tried ordering their fres...