Cate C
Cate C

My card is now being declined on Amazon and now I cant even log in. Keeps saying it has sent an OPT number to my email address but am never receiving it. I have checked spam and every other folder possible. This card was great now it seems useless! How can I log it to my account???

Luelle P.
Luelle P.

My Australia post card has started declining on Amazon purchases, I've used it for years on there. Can I use the bsb and account number to see if that's a work around?

Liz
Liz  

This is now happening to me. The card has completely disappeared off the Amazon system. I went to check it as i had a declined purchase email after years of no issues. Im cutting the debit card in half. No foreign cash option for travelling and now charging an account fee. I'll find another option.

Liz
Liz  

This is now happening to me. The card has completely disappeared off the Amazon system. I went to check it as i had a declined purchase email after years of no issues. Im cutting the debit card in half. No foreign cash option for travelling and now charging an account fee. I'll find another option.

David C.
David C.

How do I check how much money is left on my Australis post Mastercard gift card

Lawrence B.
Lawrence B.  

You can try ringing one of their 1800 numbers

Lisa
Lisa

I have an Australia Post prepaid Mastercard that is expiring at the end of May, and am inquiring about the renewal process for a new card to be issued, does it automatically get sent a replacement card or do I have to do the application process all over again

Evan Chooly Getit
Evan Chooly Getit  

No idea Lisa. My tip is run and don't look back

Peter D.
Peter D.

I went to load some money onto my card yesterday and was told the system was down

Evan Chooly Getit
Evan Chooly Getit  

I can't do anything. I can't even login, and cannot speak to support to close the card or do anything.Basically my personal details,ID and banking details are now held hostage by nameless faces in a foreign country. Good luck. It is a disaster manifest. AVOID!

Margaret Beech
Margaret Beech

My card expires 03/25 what do I need to do?

Max Johns
Max Johns

i ordered a reissue card on the 19th November and still have not received it i tried to ring them but cant get through to a customer service person due to the AI system not recognising my details on the old card

ChrisM.
ChrisM.

prepaid Everyday Mastercard not paying linkt

braccastoned d.
braccastoned d.

I go into the post office to load money on my pre paid card but keep getting told I can’t because the system is down what’s going on please

wri t.
wri t.  

I’m experiencing the same thing,, I loaded $315 to my auspost mastercard last week Thursday and my card account is yet to be replenished. I went to the post to lodge a complaint and they told me the system is down!! For how long is this going to take is beyond my imagination. Has anyone ever experienced this??

Tartansparky
Tartansparky

How do i get a PIN number for my Australia Post Everyday debit card to use it at ATM

Hong
Hong  

I never used one..I only had $150 on it at a time for emergency or if left wallet at home it was always in the car,,I dont know if you can put in a pin or not,,but you can ask them...cant you?

RICHARD WILLIAMS
RICHARD WILLIAMS

my post office mastercard is broken

Carmen Coy
Carmen Coy  

Hi Richard, Sorry to say that the whole Post Mastercard system is broken!!! They are totally useless since the Heritage Bank backing was removed. I have tried at many different outlets to pay with the card, unsuccessfully!!! This morning I went to the post-office to try my luck there, buying stamps and taking out money. It was declined!!! EVEN AT THE POST OFFICE! I was advised to contact the customer service at 131318. I won't hold my breath.

RICHARD WILLIAMS
RICHARD WILLIAMS

MY MASTER

DChandler
DChandler

I can no longer find the cash out option for my Auspost everyday Mastercard.

example
example

can i use Australia Post everyday Mastercard on amazon

Karrie W.
Karrie W.

when i try to transfer funds from my everyday mastercard it takes me to cash passport page and tells me there is an error also i cant use the card for purchases anymore

Grace P.
Grace P.

Can I have face recognition on my everyday Mastercard! If so how do I get it.

Zdena V.
Zdena V.

How can I get my pin code for my everyday post card?

LauV
LauV  

Hi Zdena if you are talking about the security code it is found at the back but if you give the 1800 number at the back of card they are very helpful

Marian I
Marian I

I have "PENDING MICROSOFT\ST. LOUIS" for $0.00 showing up in my transactions, no date. I do not have any deductions pending from Microsoft at all. Should I be concerned?

LauV
LauV  

Marian if I have an issue I ring the number at the back of the card , check the balance , then listen to commands till I can speak to an operator. They are usually pretty good. I wish you the best

Michael L.
Michael L.  

I got exactly the same

ELS
ELS

why am i getting "incorrect security details" message

Elimeen H.
Elimeen H.

I would like to check my balance. I do have an account. My account has been locked and have problems resetting.

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