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Australian Security Systems The Protector Series Standard

Australian Security Systems The Protector Series Standard

4.0 from 36 reviews

See the Best Door Security in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
19
4 star
7
3 star
4
2 star
2
1 star
4

Disapointed

DisapointedGreater Melbourne (Outer), VIC

Ring doorbell is rubbish

published

I purchased a ring doorbell and was unable to even get it to detect my wifi network. I have not had problems with any other devices connecting to it, only the ring doorbell. The ring doorbell is rubbish. Save your money and dont wait it on this completly useless device there are many others on the market of much better value than this rip off

Purchased in February 2019 at Bunnings for $280.00.

Build Quality
Value for Money
Ease of Use
Functionality
Night Vision
Connectivity / Reliability
Ease of Installation
Motion Detection
See all answers

Anna

AnnaSouth East Queensland, QLD

So many wrongs in one business!

published

Purchased in February 2019 for $433.95.

Build Quality
Value for Money
Ease of Use
Functionality
Night Vision
Connectivity / Reliability
Ease of Installation
Motion Detection
See all answers
Spudley

Spudley

  • 2 reviews
  • 1 like

Excellent DIY Security System

published

Got the Protector series II deluxe kit. Simple to set up, great tech and back up support. Would recommend to anybody wanting a DIY security system. Cheers to all at Australian Security Systems

Protector Series II and Camera System

published

Protector Series II and Camera System. Absolutely amazing service, value for money products, easy to install and would highly recommend. Haven't had any issues with either of the systems and they work!


Lanie

LanieWarners Bay

I love my security camera

published

"I love my security camera. I now feel much more secure at home knowing that the camera is recording. It works really well and was easy to install.
Australian Security Systems are a great company to buy from and are more than happy to help and give advice.


Quality service, quality product

published

"Great product, and great service.
The protector system was easy to install and having the peace of mind in knowing that technical support is only a phone call away, means no added installer costs.
I highly recommend Australian Security Systems for your security needs."


Really happy

published

Bought this system a month ago and it has been great, its really easy to use and when i needed a little help programming the siren i called the tech support and they helped me set it up in 5 mins. Overall im very happy with my purchase and have recommended to my friends.


Awesome System !!! Very Reliable

published

I want to take the time to THANK Australian Security Systems!! I have had 2 systems fail on me in the past..
I am now going on 2.5 years and havnt had 1 problem.. this morning when I armed my alarm again, this is what promtped me to write this review.. couldn't reccomend these guys anymore for a better and reliable system

Bee

Bee

  • 21 reviews
  • 15 likes

Basic quality but does the job

published
Rod

RodPerth

Faulty battery backup system

published

After an initial slow response from the company things have greatly improved both in company communication and battery backup life. The backup battery is supposed to last between 24 and 48 hrs but on the two products that I purchased the battery only lasted around 7 to 8 hrs. Replacement products have finally arrived under warranty and the initial test on one panel gives and impressive backup battery life of 40 hrs and the second panel 30 hrs.


Good security system for the Price

published

Great system and customer service needed with a few questions was fast and helpful. PIR sensors have quite a limited range and you need to play around a lot to get angles right and they need to be positioned very low (unlike regular sensors). However system is easy to install and program with some great functions, like messages and the ability to arm/disarm via the mobile etc. Very easy to order & fast delivery.


GG33

GG33adelaide

Improvements possible

published

Wee Jimmy

Wee JimmyBRISBANE

  • Verified purchase

Another satisfied customer

published

Very impressed with your customer service and the speed of delivery of the products. All the components worked and pricing was competitive. I also thought your website was easy to navigate through - quite user friendly. However I was a bit disappointed that batteries were not supplied for door sensor but so far l am very happy with the system. Just one suggestion - I think the User Manual whilst very good, could be a bit more explicit in relation to explaining the various system functions for example what does "Stay Mode" mean?


Carls

CarlsBerkeley Vale

Love love love this alarm system!

published

We installed these alarms just over 3 years ago and absolutely love it. We feel so much more at ease having this security system! It was so easy to install and anytime we have needed any help or had any questions the service support has been awesome and we’re always able to assist us! Before I purchased the protector series I did a lot of research and these were by far the best value for money and I’m so happy with our purchase!

Hason

HasonSydney, NSW

  • 46 reviews
  • 15 likes
  • Verified purchase

Cheap with compromises.

published
Mocha

Mocha

  • 2 reviews

So Good !

published

Thanks for the great service ! .. What an awesome set up I have now with access to my security at the tip of my fingers ! .. Cant beat it ! .. Cant wait for the hard drive to arrive !


Marco

MarcoPimpama

  • 2 reviews
  • 1 like

Great product

published

Purchased this system for our new home as we wanted extra security with our young one around. So far I have found it great. It was easy to install and am feeling much more at ease with it installed however it has been set off a couple of times just by our dog so it is quite sensitive but I guess that isn't so bad. Would recommend


AlexG

AlexGMelbourne

  • 8 reviews
  • 4 likes

Low priced alarm with premium features

published

Dek

Dek

  • 6 reviews
  • 10 likes

Poor Customer Service

published

This is a mum and dad outfit. All OK until you have problems and then they filter their calls to the assistance mobile number and never return calls. You need to make many calls and then, just maybe you will get some assistance. A pity as when the system works it is not bad for the money BUT BE WARNED, based on our experience YOU WILL get faulty equipment and need assistance. To date we have had 1 x PIR + 1 x External Siren replaced. With the closing of 2G, whilst this is a 3G compatible unit you will have to find out for yourself who is the right telco to use for SMS ----- and it is a little technical -------- You will get nil assistance from ASS (Aust Security Systems)!!!!!


Perfect system for home or business

published

A Smart and affordable security system. Easy to use , install and operate. Ideal for home and business. working great with phone line or GSM. I have used mostly on GSM and works as wanted.


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Questions & Answers

Bobo

Boboasked

How can i default my panel. Default codes not working. Maybe the client has been pressing buttons ??

No answers

ian

ianasked

Is your security system compatible with the NBN and can I get a battery pack for power blackouts?

1 answer
Hason
Hason

The alarm system works with either a 3G SIM card (like the one in the mobile phone) or the PSTN land line (pre-NBN old school style phone line). Like many existing unmodified machines (fax etc) they are not set up to work with NBN. Maybe the next version to be released will support NBN but not the current one.

Regarding the power for blackouts, there is an internal battery in the main unit that will continue to work for about 24 hours (depends on how much you use it). But if you like DIY then you can always make a connector to an external 12V battery pack.


KieraM

KieraMasked

Are all PIRs wireless, how long do the batteries last?

2 answers
CKL
CKL

As far as I know, all are wireless. Batteries on the door sensor run out very quickly, you will be lucky to get more than 4 months out of the battery. This is an issue the company is aware of but have no solution. I don't bother using the door sensors anymore due to the constant need to change the battery. Batteries in the PIR (normal ones) last a lot longer however, it lasted almost 12 months using alkaline battery. The battery longevity also depends on where you place the PIR, e.g. one in the lounge dies quicker than the one in a place where there is less movement.

Zoid
Zoid

I believe they're all wireless for ease of installation of their kits. We had similar issues with batteries running out without notification (we were told the system would monitor and notify us of low batteries for the sensors but that never happened).

Pet PIRs lasted about 12 months, but the door sensors only lasted about a month for us. It's worth factoring in battery replacements and SMS as ongoing costs.


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Details

CategoryDoor Security
Release dateMay 2013

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