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Autra Batteries

Autra Batteries

Autra Batteries
4.7

10 reviews

Positive vs Negative
90%10%
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Average Purchase Price$8,374.80
Warranty Claim MadeYes · No
Value for Money
4.8
Customer Service
5.0
Brand Manager for Autra Batteries? Claim your listing.
10 reviews
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Terence B.
Terence B.NSW
  Fair Incentive Verified

Absolutely fabulous experience. The whole process was simple and stress free. Dealt with Ricky Nasri from Autra, no pressure or sales pitch, I told him what I needed and he offered 2 systems. One for a Fox battery and the other for a LIM system. I decided to go with the LIM 48kW battery with a Deye 10kW 3 phase converter. The installation crew… Read more

led by Harrison arrived early, did a great job, cleaned up when they had finished, helped me download the Deye app, set it up for me and explained how the whole system works. The battery has only been installed for one day but everything is working fine. One very satisfied customer, happy to recommend Autra to family and friends.

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Rocky
RockyNSW
  Fair Incentive

Was very happy with my choice in selecting Autra Batteries to supply and install 3 phase inverter and Lib batteries. Was looked after by Ben and installed by Jason and team.

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Colin
ColinNSW
  Fair Incentive

Autra Batteries were very professional. I enjoyed a pleasant, efficient service from start to finish including the initial phone contact and follow up calls right up to the installation.I would highly recommend Autra Batteries for a trouble free experience . Show details

Keith
KeithNSW10 posts
 
Value for Money
Trustworthiness
Customer Service

​I had a mixed experience with Autra Batteries. On the positive side, Zane was professional and helpful throughout our initial interactions. ​However, the overall process was very frustrating. After multiple phone calls and providing all the necessary information to Autra, bills photos change of locations, relocation of side gates arranged etc.… Read more

All to suit their installers needs, I cancelled my current setup with another company and arrange refunds, i was initially feeling really confident I had found a solution for my tenants, I was ultimately then told they would not sign up any new customers outside of a 100km radius, even after being quoted additional fees for this travel. It's 120klms ​Given the amount of time wasted and the "run-around" and now being left with no installer as I blew off other companies as I waiting for Autra to get back to me for payments. I cannot recommend this business.seems another business chasing as many government grants as possible vs actually trying to save Australians energy bills. If you are outside their immediate service area, save yourself the hassle

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Scott
ScottNSW
  Verified

Really happy with service and support throughout. Jess in sales was knowledgeable and a great commutator. Install was quick and painless. The team were pleasant and very neat and tidy. Show details

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Antoine S.
Antoine S.NSW
 

I had the EnergyLIB 48kW battery installed with the DeYe single-phase 10kW inverter, it fits perfectly in the garage. Its sleekly designed for a large 48kW battery packed into only 3 stacks. Doesn't take up my garage space and runs quietly. I was very happy and pleasantly surprised with the system and the installers, it was clean and quick and the… Read more

EnergyLIB app allows me to see my input from my panels to my home and whats exported to the grid. Would highly recommend such a great system, especially as it's very reasonably priced compared to other 48kW capacity batteries. Thank you Autra Batteries for recommending and installing this system, fits my needs perfectly.

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Matt
MattNSW2 posts
  Verified

The team at Autra Batteries did a wonderful job. Fast quote, arrived on time for installation, installed a FOX ESS sytem in 2.5 hours. Hassle free app registration. The team cleaned up afterwards and am very glad I chose this company to install with. Show details

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Melissa
MelissaNSW
  Fair Incentive Verified

After getting a few quotes from solar battery providers, we asked our neighbour who had recently had a solar battery installed. They recommended Autra Batteries Australia. We got in contact with Autra Batteries online and promptly heard from Rita. Rita sent us all the relevant information and answered our many questions. We sent video,… Read more

photographs and measurements prior to receiving the final quote. We decided to go ahead and paid the $500 deposit. We waited a few days to get an install date when we got a call late on a Friday notifying us there was a vacancy the follow day which we were happy with. The installers turned up on the install date, we did have one cable that was unaccounted for in the quote however they negotiated a price and we went ahead with the install. The whole installation took around 5 hours, they were very polite and knowledgeable and answered many queries we had on the day. Once the battery was installed they helped us set up the app and explained how it works. After service has been excellent. Autra batteries have provided advice on electricity providers to suit our particular circumstances. So far we are very happy with our battery and are already in credit when we were previously receiving electricity bills. We would recommend using Autra Batteries Australia to anyone considering getting a home battery.

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Adrian
AdrianNSW
  Fair Incentive Verified

I just had a 20 piece solar panel installation, coupled with a 42Kwh Battery completed at my home. The initial consult was excellent from Liana in ensuring the commercials were in place. Charlie ran the installation on the day and went the extra mile in ensuring the delivery was smooth and efficient. Great work and the installation looks great. Thanks all. Show details

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Frank K.
Frank K.
  Verified

Fantastic, friendly and professional service from sales and installation teams. My power bill has dropped so much I am currently making some money instead of paying. Price was very competitive and good value.

 Follow-up  · It’s been 6 weeks since installation I have gone from paying $140/month to earning $60/ month. Can not thank Autra enough they installed my battery within a week of placing the order, left my home spotless and took about 4-5 hours to install. Truely a great outcome from this experience.

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