3P Solar

The Installer was on time, He was happy to take questions and answer them too. I believe he did a good job. Although, I am still waiting Vic Solar for approval

My inverter spontaneously disconnected from my Wi-Fi. The usual steps to reconnect failed. 3P Solar technicians finally advised me to turn off my Wi-Fi router completely, then restart it. I did this, then the usual reconnection process was successful. So thanks to 3P solar expertise again.

All are good. Very helpful ad polite. They are supportive. Show details

Staff were excellent and friendly very helpful and explained everything Show reply

Many thanks Tom!!! We had a problem with our Neovolt solar battery system setup after having a good run for about 6 months and was extremely happy how everything was working. Then a regular beep started. On hearing this I did a full reboot of the system and noticed that we were getting next to no charge going to the battery and most of the excess… Read more

solar power was going into the grid and we still had the beep After a call to 3P solar ( our system supplier) I immediately got a call from Tom their Tech support. Tom was extremely friendly, helpful and patient and forwarded the issue to Neovolt, who quickly resolved my power direction problem. But still the beep was coming. So another call to my extremely friendly, knowledgeable, helpful, patient Tom who suggested maybe the smoke alarm immediately above my system was the problem. I then said "SMOKE ALARM" a little embarrassed, I ring Tom with my apologies for wasting so much of his time and of course thanked him for his assistance & patience. Thanks again Tom

Solar battery system installation is a technically demanding process that plays a critical role in the performance, safety, and efficiency of a renewable energy setup. When properly installed, a solar battery allows excess energy generated by solar panels to be stored and used later, improving energy independence and reducing reliance on the grid.… Read more ·  1

A major strength of professional installation is compliance with electrical and safety standards. In countries like Australia, installations must meet strict regulations (such as AS/NZS standards) to ensure safe operation. Certified installers handle tasks such as inverter integration, battery placement, wiring, and system testing, which reduces risks like overheating, electrical faults, or fire hazards.

System compatibility is another critical factor. Solar batteries must be correctly matched with inverters and solar panel systems. For example, some batteries are AC-coupled while others are DC-coupled, and improper configuration can lead to energy losses or system inefficiency. Professional installers assess system size, household energy usage, and backup requirements before installation.

Installation time varies depending on system complexity. A standard residential solar battery installation typically takes between 4 to 8 hours, while more advanced or larger systems may require a full day or longer. Proper commissioning—including performance testing and monitoring setup—is essential and should not be rushed.

One clear benefit of a well-installed system is improved energy efficiency and backup capability during outages. Many modern systems include smart monitoring, allowing users to track energy usage and battery performance in real time via apps.

Experience I had is like many others reporting negatively here. I think if you have any kind of very straightforward installation maybe they are ok. As soon as anything goes wrong or you have a more complex situation they will promise you everything and deliver nothing. I was simply after a Sungrow battery to fit to my existing system and… Read more

inverter. They quoted me a competitive price and took my deposit in Sept 2025. I knew I would need some work on the switchboard also. Based off photos alone they quoted me $1,200 and demanded full payment up front. I refused and paid 50% with balance to paid when electrician turns up. Thank God I did not pay in full. For the next 5 months I had to chase them continuously for a works and install date. They would provide a date and then came up with excuse after excuse and kept on moving the date a month later, then another month later. They would not put anything in writing and commit. In response to my emails they would call and not be accountable in writing.

Finally, they actually send someone to site 6 months after taking my deposit. Despite all their previous excuses advising the installer being delayed, and then being on holidays, the guy who turns up says he only got issued the job a week ago. The switchboard works suddenly go from the $1,200 quoted to over $3 grand and advice comes back that they cannot install the quoted Sungrow battery because it can't be installed outdoors! Instead, they want to install a FoxEss battery, new inverter etc at a cost 3 times greater than their original quote. Now I am not bagging FoxEss, but it is a cheaper product than the Sungrow, yet 3P are trying to sell it to me at a dearer price. Secondly, it is a complete lie that the Sungrow battery cannot be installed outside. 3P simply did not want to honour their quote after delaying everything for 6 months and were using this as an excuse to try and worm out of the contract.

It is clear in my view that they are a company after quick and easy money, maximising their access to government rebates while providing the bare minimum of service and feasting on the easy pickings. They will try and sell you the product they want to sell, not necessarily the product you want or need. If you have any complexity to your install or are unlucky enough to get a dodgy product, then good luck resolving it. Anyone serious about maximising their Solar experience should look elsewhere and avoid the risk of dealing with 3P!

I am sure I will also get the standard cookie-cutter response to this review you see elsewhere - "Dear Customer. We are sorry you have had a bad experience dealing with 3P, etc." This is very patronising after receiving such poor service but is standard marketing response to try and offset the impact of negative reviews. If the effort they spent here trying to look like they care was instead spent at the front end of the process to address these issues, they would not have all the negative reviews they do have.

took a while to get the whole process going but once it started was well run. Installers were great blokes done a neat job and cleaned up after. Follow up from the company has been good Show details

Tom from 3psolar was very helpful to resolve the technical problem i experienced with the growatt inverter ,he per sued the issue that took a long time to resolve with the growatt company i am happy with the outcome Gary Batt Show details ·  1

3P Solar have been amazing to work with. They were able to get our Solar Panels up on our house with a very short turnaround. Their customer service is very quick to reply and can answer any queries you might have.

I contacted William with a fronius inverter problem and was informed that a technician by the name of Tom would call me in a few minutes. Tom did contact me and he was very helpful and proficient with his knowledge. Tom helped me step by step to reconnect my inverter to wifi. I had some difficulty but he always found another way to complete the… Read more ·  1

task at hand. I am very relived and satisfied with the whole process and feel confident that if a problem occurs I will help at hand. Thank you for your assistance Emmanuel buttigieg

I had a call from Noah clarifying some queries I had regarding the installation of my batteries. Noah was very helpful and resolved all my queries. Excellent service! Well doen 3P sola. Keep up the great sertvice. Show reply

Very disappointed with the 3p. They could not provide clear instructions on price break down. We agreed on $2391 for all the things, I asked repeatedly - do I need to pay anything after that, they said no. Now, I am paying $29.17 every month. I called them and after I explained the situation, they hung up on me. Show details

Do not choose 3P! The worst customer service, I have dealt with to date. Among all other solar companies went more expensive from quotes thinking get better service / product was I wrong 3P Solar is by far the worst to be dealing with. Definitely look elsewhere or go with other solar companies. Very Disappointing experience, they boasted how good… Read more

they are and how good their reviews are and to trust them don't fall for there lies. but they beg you to give a good review.

Installation was find and installed on time, I had a problem with internet connection dropping out on my phone all so the battery system wasn't working as it should, I phone the company many times with their staff telling my their is no problem with the battery system, no one came to check the unit until I contacted Tom… Read more

one of their staff members tom was able to sort out and fix the problem with the unit I suggested if you have any problems you contact tom ,and company give him a pay rise well done tom

poor after care, where good until you have a problem, tech do not speak English and do not listen they get abusive when you try to explain and say you just customer you don't know, rude 3P just after quick sell get your money and run type company Show details

Worst after service / over price / do not trust what they say tell you anything to get a sale, Do not trust this company cheap products, don’t make my mistake go elsewhere Show details

I honestly wonder how do they have more than 1 star rating do not be fooled by the rating these guys are scammers i paid a $200 and i was ghosted afterwards i posted a google review they responded with a number to call and hopefully resolve the issue called the number and when i press the customer service extension it hangs up on me Show details

We got the battery installed from 3P solar from late last year and the batteries stopped working after few months. I am now left following up on fixing the issue but the response from 3P team has been disappointing. It’s been 3 weeks since I complained and nothing has been done. I have now asked my friends to stay away from 3 P due to the way they are handling my complaint. Show details

I gave this rating because from the time I first rang and spoke to the receptionist Lisa till the time of installation I was very impressed with all aspects of 3p solar and would have no problem recommending this company and thanks for all the support Doug Show details ·  1

Sam from 3P Solar did an excellent job installing our solar battery. He was professional, punctual, and explained everything clearly. The installation was smooth and tidy, and the system has been working perfectly. Show reply