Baba G

False advertising and no consequences! – Buying YAYLA feta cheese for years - 1 kilogram advertised but they are selling 800 grams. Photos attached. After reporting it, Woolworths & YAYLA both advised they take customer feedback "seriously" and moved on.

Excellent – Really useful range of exotic pantry items available and the prices are fair and the postage is very fast. I appreciated that everything was packed carefully and thoughtfully. Postage was very fast. I'm very impressed.

Delivery over 3 weeks and too many products close to or near use by dates – I ordered items 23/02/23, part of the order was a gift hamper style of goods which was to be a donation contribution for the earthquake victims in Turkey. I was purchasing for a gift, and it was only when I had paid and the tracking number provided it became apparent that the company BABA G used SENDLE whom allowed up to 3 WEEKS delivery from… Read more

Sydney to Tasmania! It is the 17th of March and my order arrived this evening at 16:45. (I had to purchase another gift as this order did not arrive in time). In hindsight I am so glad I did not give the items I had ordered from this business. As two packs of chocolate use by dates is 26/03/23, so old stock, and it tastes like it, similarly a Deluxe mixed turkish delight 15/05/2023 is also stale and is like chewing rubber. Basically a cardboard box with tape on each end and the Deluxe turkish delight sitting in plastic trays, air can get in and it is really awful so much it is going in the bin. The second box of turkish delight 25/08/23 in comparison is lovely. But not lovely enough I would ever recommend you order online from this company. The jar of capers is also old stock July 2023, (at least its in vinegar so it can be still used but many people would not keep it after this date).Dried Quince with no visible to me use by date but a 12 month shelf life in a paper sachet I assume with a moisture proof lining. I have not opened these. The tin of Elma is dinted and the 'resealable plastic lid is damaged use by date October 2023..

When I originally contacted this company by phone leaving my phone number with concerns over the time frame of the delivery not only did they NOT return my call but emailed me and used an incorrect name. They just kept telling me to follow the tracking details of SENDLE the company they use to distribute their orders, and this was updated so appallingly and with scant information. 23rd/feb 28th feb, then nothing til 7th march, 9th march, 13 march 14th and 17th. mostly parcel in transit, then on the 13th parcel was weighed and measured, and 14th manifested to regional delivery service. My regional delivery service delivered it today 17th March 2 days after the final delivery period and explained that SENDLe had not actually put in any information in the barcode on their delivery information on the parcel; Due to this they were unable to process the box until Sendle had rectified the problem and for my regional freight delivery service to be covered under their insurance. The parcel had been received on the 10th of March? WHAT took so long to fix?

The box on arrival had been poorly taped, it was unsealed on the top where the fragile tape had folded on itself. Thankfully the items inside were in good order as in all in boxes, bubble wrapped and nothing damaged or missing. Part of my order including the freight was refunded less than 30% of the order cost. Due to the issues with Sendle and the tracking fiasco. this is prior to the receipt of the package today. I had purchased as I said a donation box (along with two other seperate items), which sadly contains the old stock and close to expired and stale stock (not all of it is)but it really is NOT OK for a $150 donation hamperto have this sort of items in it. Sorry but NOT OK. A very poor fundraising idea I wish I had just donated the cash to a local charity but as I say it was for a gift and well that did not happen. Basically a totally sad effort and something your business should be very ashamed of! If I had known that a large proportion of the food items were stale close to use by dates I would not have bought the hamper! They also at the time I was attempting to remove myself off their mailing list/subscribers list, had NO WAY TO DO SO. I had to tell them to remove me via an email! So so disappointed. I have to wonder if the stale turkish delight and chocolate may have been nicer a week ago if my package had the computerised information in the bar code. Just dont order online any food products.