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Easy meals
Sadly I love the u foodz meals how ever when the news came out that we needed to sign up I didnt get any communication
of what the new options were going to be. I had to call customer service to see what was going on. The guy was nice,
But did explain that U can still do one off orders but also sign up to a menu plan... it just doesnt add up... So many items have been taken off and replaced with vegan options. Sadly wont be ordering for a while now.... sorry u foodz not much communication going on.....
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Review collected in partnership with Youfoodz
Changes have ruined youfoodz
Since the change of website an set up I will never use again
Have used for years but all of a sudden with no notice or even help on how to use the new set up it’s all completely changed
Very average
Never again
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- 2 reviews
- 1 like
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The new subscription service is awful
The youfoodz team doesn't listen to its customers and its disappointing they have created a new subscription service its not flexible at all and it cost you more money...I will no longer be purchasing from this company
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Yummy food when I don't want to cook any more.
I put all my foods in the freezer and all I need to do is double the time and its done.
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Youfoodz has now lost me
I have over the last 3 years recommended youfoodz to family and friends. They have the freshest and best quality meals currently avaliable. I will not be forced into a meal plan so will be looking elsewhere. You guys had such a good thing, but now you don't.
Very disappointed with the latest changes, good bye
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Purchase 9 meals and half expired within 3- 4 days
Received my second order on Tuesday 9th August and 5 out the 9 meals' use by date was the 11th and 12th of August. Please explain how I can eat 5 meals in 2 days?
Disappointment since my first order kept fresh for over a week and I've ordered the same meals again this time around.
Such a waste of food that would never have been consumed in within a 3 day window. I've requested a full refund or replacement of meals.
I've emailed customer service and waiting on a response, so I will provide another update soon.
UPDATE
Youfoodz fully refunded the expired meals quite quickly. I'm not sure if I'll take the risk with the meals again though.
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Good food
Very good taste overall, but delivered on 13th, 2 meals had use by 14th and 1 by 15th.
When you order they claim chefs are preparing but this is clearly pre packaged food.
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Hi there Dean!
Thank you so much for taking the time to send us this review. We are sorry to hear that you have received some short-dated meals. All of this info greatly assists us in locating Produ...
Read morection and Packing issues so we really do appreciate the feedback! If you would like to discuss this further, please don't hesitate to reach out to us at: hungry@youfoodz.comReview collected in partnership with Youfoodz
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New subscription is terrible!
I used to get 9 meals for $69, could be around $75 at the most if I picked some bigger meals. Now with the new subscription service I will be paying $104! This is a ridiculous price increase! I won’t be ordering again, I used to order 2 boxes of 9 meals weekly but not anymore!
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Review collected in partnership with Youfoodz
- 3 reviews
- Verified
Efficient Service
I think it is good value.
Convenient to have the food delivered to my home.
Also, tasty and healthy meals.
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Hey there Anthony!
Thanks so much for taking the time to leave us this great review! We are so happy to hear that you are enjoying your YF experience as much as we could hope for!...
Read more Stay Fresh, Youfoodz Customer CareReview collected in partnership with Youfoodz
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Was amazing until
I did regular random orders - thats random dates and random amounts of meals - no account was needed - it was awesome.
now youfoodz force you to open and account and set how many meals you have delivered each week- you can now only pay by credit card. Its now pathetic.
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Hi there Darren,
Thanks for reaching out to leave a review about the recent changes to our service. ...
Read more We're passionate about making healthy eating as easy as possible. Youfoodz is now a subscription service, and the changes we've made to our model aim to give customers like you a better experience. Here's a couple of things customers can now enjoy when they sign up to a Youfoodz meal plan: More menu variety Choose from 60 tasty meals each week, including exciting new meals every week plus the favourites you know and love. We also offer delicious snacks and drinks. Personalised menu Choose from an Everyday Healthy, Low Calorie, Vegetarian or Flexitarian plan and select from a large variety of meals to suit. Greater control The new website makes it's even easier to plan ahead and have healthy meals at the ready. Plus, the plans are flexible with no lock-in contracts meaning you pause, skip or cancel anytime. We have taken your feedback onboard and passed this along to the appropriate teams to ensure your next experience with us is a better one. If you would like to discuss this further, please feel free to reach out to our Customer Service Team via hungry@youfoodz.com. We are always here to help! - Youfoodz Customer Care- 4 reviews
- 5 likes
Vegetarian food pretty rubbish
I'm not sure what has changed, but some of the meals tasted really off. The Lentil Lasagne was so herby it made me burp and feel a bit nauseous. Also gave me the runs. Due to the lack of vegetarian options, I unfortunately ordered 3 of these, which I had to put in the bin. Not great for all the plant based people out there, there's only 4 meals that are meat free. I gave 2 stars because it was reasonably priced.
- Incentivised Review No
Hey ACL,
Thank you for taking the time to leave your feedback! We really appreciate it and will be sure to pass your feedback along to our Menu Development Team. We are very sorry to hear about your ...
Read moremeal issues and recommend reaching out directly to our Customer Service Team via hungry@youfoodz.com if you wish to discuss this further. Fingers crossed we can deliver to you again soon!Horrible Website
OMG – your new website is soooo confusing
You can’t do a fortnightly order or change to a later date for delivery
What idiot sold you this lemon of a customer journey must be smoking something illegal!!!
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New customer disappointed about the change
Tried youfoodz for the first time last week and couldn’t stop raving about how good it was! Eating alone 5/7 nights of the week I couldn’t be bothered cooking for myself most of those nights and was looking for flexible, balanced protein packed meals.
It was delivered on demand, they were so tasty and was so keen to order this week!
However now youfoodz model has changed to be subscription based, meaning I would be paying more for less than I did last week. It also isn’t on demand anymore and you have to order in advance, taking the flexibility away.
It’s disappointing. I was a new, happy customer but now have been looking for other alternatives online.
- Value for Money
- Incentivised Review No
- 4 reviews
- 9 likes
Used to be good
Used to be no lock in plans. Was perfect for us. Now looking for alternatives. No different from any of the other awful payment plan scams! Good chance for a company to be made to jump in and replace youfoodz old model and steak all the in h as pot customers. Just jump on Instagram to see the comments. Bye you foodz. Just made my first order with muscle chef. Looking forward to trying new stuff.
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DONT BE SILLY TO ORDER WITH YOU FOODZ
Order 1 - all wrong meals
Order 2- couldn’t deliver until 8:30pm at night so I had to cancel. It was meant to be between 8-5
Order 3 - got canceled by the courier for an unknown reason
Order 4 - delivered to the wrong address.
And I’m going on 3 weeks now because they are false advertising and DO NOT do next day delivery. I had to wait 1 week in between order 2-3 & 3-4 as they don’t have fresh meals ready to go daily like they advertise on the website.
- Incentivised Review No
Questions & Answers
I needed to freeze my YouFoodz. How long do i microwave them from frozen? Thanks!
Where does salmon come from used in meals
Hi, I tried my very first youfoodz meal tonight. I had slow cooked lamb and loaded mash,with sweet potato…it looked amazing,,,,but,,,,,was SO salty, I couldn’t eat it, hopefully it’s a one off as I have 8 more meals to eat.
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Details
About YouFoodz
- The Youfoodz menu has ordering options for omnivorous diets, as well as the following dietary preferences: vegetarian, gluten-free, nut-free, egg-free and dairy-free meals.
- You can also select from 3 tiers of calorie levels in your meals, starting from Clean (low-calorie meals), to Balanced, to Relaxed.
- Choose between Regular meals, Signature Premium meals made by a professional chef, and FUEL’D Large Meals; which are high-protein meals.
- There are also options to add breakfast, snacks and drinks to your Youfoodz meal orders.
Points of praise
- Reviewers reported that Youfoodz creates delicious meals that are convenient. The food is fresh, and the deliveries made direct to your door are also reliable.
- Meals are well-portioned with a low calorie count, and reviewers didn’t report that they were left feeling hungry afterwards.
- The food delivered by Youfoodz is reasonably priced and affordable, which made ordering from the company on an ongoing basis a feasible plan.
A few things to consider
- Some reviewers found that while they loved the meals, they would probably appreciate a bit more variety in the meal choices.
- Depending on delivery locations in Australia, sometimes food was close to the expiry date when it arrived at customers’ homes.
Youfoodz makes healthy eating so easy that this useful meal delivery service takes home a 2022 ProductReview Award for Best Meal Delivery Service. Reviewers were most appreciative of the company’s outstanding product quality and shipping.
Category | Food Delivery Services, Online Shops and Food & Drink Shops |
---|---|
Meal Type | Made to Order / Takeaway and Packaged Meals |
Meal Plans Available | No |
Offers Free Standard Shipping | No |
Extra Information
Youfoodz is a ProductReview.com.au Awards Winner for 2022, 2020, 2019 and 2018. Learn more
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Very good tucker
Healthy options ands lots of choices for everyone
Saves a lot of time
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Hey Shirley!
We can't thank you enough for taking the time to share your feedback and experience. We love that we can help you to maintain a super tasty, fresh and healthy diet without spending hours...
Read more in the kitchen! We can't wait to deliver to you again soon!