Youfoodz

Sadly I love the u foodz meals how ever when the news came out that we needed to sign up I didnt get any communication
of what the new options were going to be. I had to call customer service to see what was going on. The guy was nice,
But did explain that U can still do one off orders but also sign up to a menu plan... it just doesnt add up... So many items have been taken off and replaced with vegan options. Sadly wont be ordering for a while now.... sorry u foodz not much communication going on.....

Since the change of website an set up I will never use again

Have used for years but all of a sudden with no notice or even help on how to use the new set up it’s all completely changed

Very average
Never again

The youfoodz team doesn't listen to its customers and its disappointing they have created a new subscription service its not flexible at all and it cost you more money...I will no longer be purchasing from this company

I put all my foods in the freezer and all I need to do is double the time and its done.

I have over the last 3 years recommended youfoodz to family and friends. They have the freshest and best quality meals currently avaliable. I will not be forced into a meal plan so will be looking elsewhere. You guys had such a good thing, but now you don't.
Very disappointed with the latest changes, good bye

Received my second order on Tuesday 9th August and 5 out the 9 meals' use by date was the 11th and 12th of August. Please explain how I can eat 5 meals in 2 days?

Disappointment since my first order kept fresh for over a week and I've ordered the same meals again this time around.

Such a waste of food that would never have been consumed in within a 3 day window. I've requested a full refund or replacement of meals.

I've emailed customer service and waiting on a response, so I will provide another update soon.

UPDATE

Youfoodz fully refunded the expired meals quite quickly. I'm not sure if I'll take the risk with the meals again though.

Very good taste overall, but delivered on 13th, 2 meals had use by 14th and 1 by 15th.
When you order they claim chefs are preparing but this is clearly pre packaged food.

I used to get 9 meals for $69, could be around $75 at the most if I picked some bigger meals. Now with the new subscription service I will be paying $104! This is a ridiculous price increase! I won’t be ordering again, I used to order 2 boxes of 9 meals weekly but not anymore!

I think it is good value.
Convenient to have the food delivered to my home.
Also, tasty and healthy meals.

I did regular random orders - thats random dates and random amounts of meals - no account was needed - it was awesome.

now youfoodz force you to open and account and set how many meals you have delivered each week- you can now only pay by credit card. Its now pathetic.

I'm not sure what has changed, but some of the meals tasted really off. The Lentil Lasagne was so herby it made me burp and feel a bit nauseous. Also gave me the runs. Due to the lack of vegetarian options, I unfortunately ordered 3 of these, which I had to put in the bin. Not great for all the plant based people out there, there's only 4 meals that are meat free. I gave 2 stars because it was reasonably priced.

OMG – your new website is soooo confusing

You can’t do a fortnightly order or change to a later date for delivery

What idiot sold you this lemon of a customer journey must be smoking something illegal!!!

Tried youfoodz for the first time last week and couldn’t stop raving about how good it was! Eating alone 5/7 nights of the week I couldn’t be bothered cooking for myself most of those nights and was looking for flexible, balanced protein packed meals.
It was delivered on demand, they were so tasty and was so keen to order this week!
However now youfoodz model has changed to be subscription based, meaning I would be paying more for less than I did last week. It also isn’t on demand anymore and you have to order in advance, taking the flexibility away.
It’s disappointing. I was a new, happy customer but now have been looking for other alternatives online.

Used to be no lock in plans. Was perfect for us. Now looking for alternatives. No different from any of the other awful payment plan scams! Good chance for a company to be made to jump in and replace youfoodz old model and steak all the in h as pot customers. Just jump on Instagram to see the comments. Bye you foodz. Just made my first order with muscle chef. Looking forward to trying new stuff.

Order 1 - all wrong meals
Order 2- couldn’t deliver until 8:30pm at night so I had to cancel. It was meant to be between 8-5
Order 3 - got canceled by the courier for an unknown reason
Order 4 - delivered to the wrong address.
And I’m going on 3 weeks now because they are false advertising and DO NOT do next day delivery. I had to wait 1 week in between order 2-3 & 3-4 as they don’t have fresh meals ready to go daily like they advertise on the website.