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3Youfoodz

Youfoodz

 Verifiedyoufoodz.com
3Youfoodz
4.1

15,617 reviews

Positive vs Negative
85%6%9%
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Timely DeliveryYes · No
Value for Money
4.0

 AI reviews summary 

15,617 reviews
5  Kylie  · The food is good and they are good size portions.
3  Ger  · The foods great, but the delivery service is very unreliable.
5  TaraPoppy2903  · Healthy, tasty, reliable, affordable, convenient and no meal planning, no cooking dinner, no food wastage.
5  Lesley N.  · Excellent tasty food! Great selection for all tastes. Saves me money too!!
5  Alex a  · Very satisfied easy and delicious ready to eat Meals Satisfied with pricing
4  AAAnAngela Stapleton  · Hi youfoods your meals are very tasty. I enjoy every meal. Thank you.
jeannette
jeannette Victoria 7 posts
 

I was sceptical first because of other companies because there so bland and have no taste But my first mouthful my taste buds thought they were at a party I look so forward to the next dish And they are perfectly portioned and low in calories for someone watching their calories

Ask the reviewer
Raelene Q.
Raelene Q. NSW 3 posts
   Verified

Very disappointed with Youfoodz. My account was reactivated without my consent and I only realised what had happened when I received a text message saying my order would be delivered the following day. I did not knowingly reactivate my account or place this order, so it was extremely concerning to find out about it through a delivery notification… Read more

rather than being asked to confirm anything first.

Customers should have control over when their accounts are reactivated and when an order is placed. This experience has left me feeling frustrated and concerned about how my account was handled. I would strongly encourage Youfoodz to review their account reactivation and ordering processes so this doesn’t happen to other customers.

Youfoodz
Youfoodz    

Hi Raelene, Thank you sincerely for sharing your… Read more

Bivski
Bivski VIC 2 posts
 

I’ve been ordering Youfoodz for convenience, but the beef meals have become a real disappointment. The amount of actual beef in these dishes is shockingly low — sometimes just a few tiny shreds buried under sauce or carbs. Yet the label still claims 25–40g of protein, which is extremely misleading when the visible meat content is nowhere near what… Read more

customers expect.

It feels like Youfoodz is inflating protein numbers using non‑meat sources (pasta, dairy, sauce, fillers) while marketing these meals as “high‑protein beef dishes.” The photos on the website show generous portions of beef, but what arrives is nothing like the advertised product.

If you’re choosing Youfoodz for high‑protein meals with real meat, the beef options simply don’t deliver. The representation of protein vs actual meat content is not transparent, and the customer experience doesn’t match the marketing.

Youfoodz
Youfoodz    

Hi Bivski, Thank you sincerely for sharing your… Read more (+1 reply)

Reviews with attachments

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Tracey
Tracey NSW 5 posts
 

Very fresh ingredients. Very tasty meals with fabulous sauces. Huge range to select from. Very clear selections, for example: calorie controlled, carb conscious, good protein, diabetic ready etc. Love YouFoodz. Show details ·  1

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Becca
Becca
 

Healthy, convenient, variety Delicious, easy, reasonably priced. Started using to increase variety and reduce executive function hardships (doesn't need me to be organised or make alot of complex decisions) #ADHD #Autism etc Outsourcing dinner, in a healthy, easy, not expensive way. Portion control all sorted. Has options for smaller… Read more ·  1

serving sizes and side dishes/deserts.

I love the healthy, quality juices.

Regularly recommend.

I buy the healthy balance range mostly, I don't like using a microwave, so I transfer into an oven proof dish.

I LOVE that the vegetables are never mushy/overcooked. They still have bite, but are never undercooked.

The texture is perfect for me.

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Nik
Nik 3 posts
   Fair Incentive  Verified

Easy and convenient and the meals are full of flavours. Delivery service is fantastic update with option to track and photos sent to you on delivery. Show details ·  1

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Terese T.
Terese T. VIC
 

Really nice tasting food. I have to watch my saturated fat intake so a lot of my meals contain chicken, but the variety is good. Show details ·  1

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John D.
John D. SA 8 posts
   Verified

My review relates to their customer service - very poor customer service after receiving expired meals. The meals are good, but the online customer service is atrocious. My Youfoodz delivery arrived on 29 August, but one meal had a use-by date of 27 August and another of 28 August. In other words, both meals were already past their use-by dates… Read more

when delivered.

I contacted Youfoodz through its online chat and asked for the two meals to be replaced. The process took close to an hour. I was repeatedly sent through the same automated questions, asked to confirm that I was the account holder multiple times, transferred between the virtual assistant and agents, and left waiting for responses.

After I clearly stated that I wanted the meals replaced, Youfoodz instead applied a $20.58 credit to my account without first asking whether I accepted that resolution. I believe the credit can only be used on a future order and expires after one year. I then had to explain again that I had requested replacement meals, not store credit. I was finally told that Youfoodz only delivers once a week and could offer a credit or refund instead.

Sending meals that were already past their use-by dates was unacceptable. Having to spend nearly an hour navigating an unhelpful chat system, only to have my clearly stated request disregarded, made the experience considerably worse. A straightforward food-safety complaint should have been handled promptly and professionally.

Youfoodz
Youfoodz    

Hi John, Thank you sincerely for sharing your concerns… Read more (+1 reply)

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Ardii
Ardii NSW
   Verified

The order page is misleading, the meals # shows your total order but once you checked out it’s lesser. You might think you saved but you didn’t.

Youfoodz
Youfoodz    

Hi Ardii, Thank you sincerely for sharing your concerns… Read more

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Behnam F.
Behnam F. 3 posts
   Verified

If you are happy to demolish the mother earth and destroy the environment buy Youfoodz ! Their packaging incurs HUUUGE amount of plastic, cardboard and electricity I will never ever damage our environment any more and this was my first and LAST order Show details

Youfoodz
Youfoodz    

Hi, Thank you sincerely for sharing your concerns in… Read more

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Liam N.
Liam N.
   Verified

Has been a customer for nearly a year. However, recent deliveries showing decline in quality such as a chicken rice with no chicken. Also packages come broken multiple times. I finally decided to end subscription this morning when the delivery came with 2 meals broken and their contents spilled everywhere in the box. I ended subscription today so hopefully won’t see any further money deducted like others reported Show details

Youfoodz
Youfoodz    

Hi, Thank you sincerely for sharing your concerns in… Read more

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Miss
Miss QLD 30 posts
 

Again youve taken money out of my account yesterday I deactivated the account 2 weeks ago yet again this morning sick of this, Stop taking money out of my account when im not even ordering this food Refund my money today

Youfoodz
Youfoodz    

Hi, Thank you sincerely for sharing your concerns in… Read more (+1 reply)

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Sharon
Sharon VIC 12 posts
   Verified

I made an account with youfoodz on 1/4/26 and was first charged on the subscription of 5 meals in order to view the meals. I got charged $1 authorisation on the same day and then got misled to be charged for subscription. They asked for your card details first before you can see the meals you want. Having got scammed on this site on that day , I… Read more

got charged for subscription in 5 boxes. I quickly contacted the agents on youfoodz saying I was not impressed with being misled in a meal subscription and being charged. My order was being cancelled there and then and I was informed my account is deactivated and 7 days on, 8th April today , I got a shock from PayPal I got charged $66.93 for a 5 meal subscription recurring. This is misleading, do not order from this company and do not make an account or click on to any subscriptions! This was cancelled on the same day along with the account yet I still got charged 1 week on.

I had spoke to [Name Removed] from youfoodz. I m now waiting for my refund which will take up to 5 days

Youfoodz
Youfoodz    

Hi Sharon, Thank you sincerely for sharing your… Read more (+1 reply)

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Ashley P.
Ashley P.
   Verified

$140 order lost, no notifications, poor support: I had a very disappointing experience with Youfoodz, primarily due to delivery failures and poor customer support. I am confident I updated my delivery address prior to my recent order, as I went through the full account setup process again, including updating delivery details and instructions.… Read more

However, according to Youfoodz support, the change did not save in their system.

There were also no notifications to prevent this issue — no reminder to finalise meals, no delivery confirmation, no tracking, and no delivery notification. I only thought to check for this information after receiving a promotional email encouraging me to select next meals.

The only communication I received was promotional in nature. I did not receive any notification confirming my order, dispatch, or delivery. As a result, I only became aware of the delivery the following day, by which point the box had been sitting at the wrong address for over 24 hours and was no longer safe or usable.

At a minimum, it is the company’s responsibility to ensure customers are clearly notified of delivery timing and location so orders can be received and do not go to waste. Requiring customers to actively check an app for this information is not reasonable for a paid delivery service.

Customer support was slow and unhelpful. Responsibility was placed entirely on me despite clear gaps in system reliability and communication. I was only offered a $15 refund out of $140, with the remaining amount dismissed because it was paid via a gift card — despite this still being a purchased form of payment.

After further follow-up, I was told the matter would be reviewed, then offered an additional $10 voucher to be issued later. Communication then stalled, with repeated “busy” notifications and no meaningful resolution.

Overall, this experience reflects a lack of accountability and inadequate customer communication. I would not recommend.

*Attached are supporting screenshots demonstrating payment value and method, the absence of delivery-related notifications (only promotional communication received), and the quality and timeliness of customer support responses, which remain unresolved.*

Youfoodz
Youfoodz    

Hi Ashley, Thank you sincerely for sharing your… Read more

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Ali B.
Ali B. 2 posts
 

For the last month, at least one meal from each delivery has been broken / burst. Every. Week. For the last month. Emailed customer service last week and they said they’d quality check the next delivery which was complete nonsense because today’s arrived with TWO broken packets. Before the last month it was fine but now every delivery is bad. No… Read more

doubt they’ll respond with their “sorry to hear that” auto message but this has happened for over a month now with zero compensation or any actual help from customer service. Will follow up by reporting to food safety services for knowingly packing unsafe food for delivery.

Youfoodz
Youfoodz    

Hi, Thank you sincerely for sharing your concerns in… Read more

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Upset
Upset QLD 2 posts
   Verified

Avoid had to get a new card to stop payments taken out for orders I cancelled due to bland meals. Show details

Youfoodz
Youfoodz    

Hi, Thank you sincerely for sharing your concerns in… Read more

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Jocelyn race
Jocelyn race QLD 2 posts
 

The youfoodz fueld shredded beef ravioli was disgusting, all the shredded beef could’ve flossed my teeth it was inedible and the ravioli is clearly the packet cr#p you get from Cole’s home brand beef ravioli. Exact same taste. Disgusting couldn’t even finish it.

Youfoodz
Youfoodz    

Hi Jocelyn, Thank you sincerely for sharing your… Read more

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Kylie C.
Kylie C.
 

Pumpkin lasagne- no pumpkin just a whole lot of chickpeas and lentils and no bechamel sauce. Very salty. Looks and tastes like vomit.

Youfoodz
Youfoodz    

Hi Kylie, Thank you sincerely for sharing your concerns… Read more

Latest follow-ups

Mal
Mal VIC 3 posts
 

Try the others. This is NOT good – I bought one of there meals in Coles 2 weeks back and went looking online for their variety. I had no idea they were a meal delivery company and they offered me half price on the first box so gave it a whirl. Now I didn't want a whole week of meals… Read more

as I still like to cook my choices but their minimum was 6 meals in week. So I ordered 8 meals and 'paused' the next week figuring I'll so it over 2. The meals go from 'average' to 'poor' with nothing to rave about. A Beef chilli con carne where I can't find any beef. White fish is a disgusting curry sauce I didn't add. Chicken kyiv and 'chips' was balls of hard deep fried chicken and the chips were soggy pieces of sweet potato. I just tried to eat the "Slow cooked lamb" but had to stop. It was disgusting slop. Watery mash and mashed pumpkin. The lamb tasted funny, swimming in water with strings of fat holding the pieces together. Now I've looked on their page to CANCEL but I can't see how to do that! I've paused it again and sent an email 2 days ago but no reply yet.

 Follow-up  · with so many others to choose from, and I have tried many of them, why go back to the worse one I have had. Although Chefgood are fighting them for BOTTOM Place. Three months to reply to me "several messages" but they did give me $120 credit to try more dishes. I ordered 6 and ate 3 >> very poor. The 4th one was terrible and I tossed the other 2.… Read more

Youfoodz
Youfoodz    

Hi Mal, Thank you sincerely for sharing your concerns… Read more

Brian
Brian QLD 2 posts
   Fair Incentive

It very easy arrived on time. We unpacked and all items were there Show details ·  1

 Follow-up  · Have retried this supply again 2026, mainly for winter meals, did not surprise, will try again next year

miss chippy
miss chippy NSW 53 posts
 

Found these disappointing. I've tried lite n easy which were good, but get a bit, same old, same old, and potatoes do not freeze terribly well. So, I thought I'd try You foodz as they're fresh. Had the mushrooms with cheese tortellini first which… Read more

was ok, but a bit bland. Then had the BBQ beef, tough, and chewy, so moved on to the slow cooked lamb, also tough, chewy, grisly, dog reckoned it was ok. I've cooked many a slow cooked lamb, beef and pork, and it's fall apart tender. No wonder they're low calorie, you can only eat 2/3 of it. I have 1 chicken meal left, I don't think you can stuff chicken up, can you?? Going back to cooking my own food. In fairness, I think possibly, the only successful pre-prepared meals, would probably be pasta based in a sauce, but as I'm not a huge fan of pasta I can't say. Edit..Just had my last meal, roast chicken and gravy. Seems like I was right, and it is hard to stuff chicken up. This meal was quite tasty and satisfying. Credit where credit is due.

 Follow-up  · I haven't had, and will not be having, pre prepared meals, again, with exception of the occasional lite n easy meals. I've found them to be the best, even though they're not cheap. At least the steak, fish and chicken meals are pretty good IMHO. I like tasty food and the only You foodz vegetarian dish I had was very bland. I get that it has to… Read more

Youfoodz
Youfoodz    

Hi Miss Chippy, Thank you sincerely for sharing your… Read more (+1 reply)

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Positive reviews

Angie
Angie QLD
 

The FUEL'd Beef Lasagne was absolutely delicious! (and that is saying a lot, as I am the Lasagne Queen in my house). It was so tasty and heated up correctly at 7 minutes in the microwave and rested for a couple of minutes. The size was also good and I was full after eating it. Show reply

Raven L.
Raven L. VIC 6 posts
 

Meals are absolutely delicious. Portugese Chicken and Rice, Lasagne, Chicken Alfredo all amazing, Philly Beef not quite so much but still nice. Sadly after the initial discount offer its way out of my price range at $15 per meal, plus postage, but the size and flavours spot on! Show details ·  1

Steve
Steve Western Australia 4 posts
 

I love YouFood because of the freshness and quality of choice you have at your fingertips! All meals so far have been extremely tasty I am looking forward to my second box! I would love a bonus treat everytime not just when you first sign-up. Otherwise the Food, choice, freshness and quality are sublime I highly recommend this product! Show details ·  2

Negative reviews

Nae
Nae WA 3 posts
 

I was really looking forward to a comforting meal, but it did not taste like lasagne at all. The most jarring part was the texture; I could taste the vegetables in the sauce, and they were still quite crunchy, it’s salty which completely throws off the meal. The meat mince is very Gristly and low quality. To make matters worse, the dish left a… Read more

funny, unpleasant aftertaste in my mouth. Overall, it was all tossed up in the container, the quality is lacking, and I wouldn't recommend this at all if you are looking for an authentic lasagne experience.

Youfoodz
Youfoodz    

Hi Nae, Thank you sincerely for sharing your concerns… Read more

Samantha S.
Samantha S. VIC 4 posts
 

There are major issues in the delivery process lately; no care is taken to deliver meals undamaged and more often than not, one or two meals are always damaged with broken seals and due to food safety concerns, unable to be eaten. Otherwise I enjoy… Read more

the variety of meals for different dietary needs (I prefer high protein but low cal) and the meals are really tasty. It's a shame that the company is being let down by poor packaging and delivery lately. Customer service is reasonable, they always refund you for damaged meals (which is added to the next box) and they promise they will make sure it doesn't happen again but due to ongoing issues the effectiveness of customer service is questionable. Unfortunately now having to decide whether to continue ordering with youfoodz due to ongoing issues with damaged meals, or switch to another service.

 Follow-up  · I was getting youfoodz 7 meals a week for the last few years with minimal issues until this year and then meals kept arriving damaged. No damage to the box, just the meals. I got deliveries overnight that arrived usually between 1am and 6am. Have changed to a different service now and am loving it.

Youfoodz
Youfoodz    

Hi Samantha, Thank you sincerely for sharing your… Read more

Madison
Madison VIC 4 posts
 

Using the website, I selected healthy balance as there was no vegetarian option. I picked every meal I wanted and saved it, all vegetarian meals. It defaulted back to the standard menu and disregarded my choices. Customer service were of no assistance and tried to pin the blame on me, claiming that I had reverted the menu back to the default… Read more

setting. They refused to pick up the food which I cannot eat, as it all contained meat. Their only resolution was to refund me 50% and give me a $10 credit for the next order. This is not acceptable for an issue caused by bad website coding. I do not recommend this service to anyone that has specific dietary requirements.

I ended up donating the food to someone who can eat it, but now I'm out $50 and have nothing to eat for the week.

Youfoodz
Youfoodz    

Hi Madison, Thank you sincerely for sharing your… Read more

Recent reviews

Minz
Minz WA 10 posts
 

Vietnamese Lemongrass Beef. Bought at Coles. Lord above. Heated it up in the microwave and a strong putrid smell of what can only be described as manure filled the air. I am not joking. Thought perhaps I needed to stir it around a little and I was being a baby about it. Took one mouthful of the beef and spat it straight out. The smell is… Read more

absolutely disgusting. The use by date was days away. Youfoodz are despicable. An ABSOLUTE WASTE of MONEY, especially in this day and age. Literally smelt and tasted of poo.

Youfoodz
Youfoodz    

Hi Minz, Thank you sincerely for sharing your concerns… Read more

Sam
Sam NSW 6 posts
 

Very disappointed with 1st order. My daughter ordered her 1st with Youfoodz with discount coupon 50% of $88. It should be $44. Plus when we received the foods, its 90% different to what my daughter has ordered! So I called, the receptionist admitted that no discount coupon applied to the 1st order plus told us the meals my daughter wanted not… Read more

available. So they just packed others meals . End up, we got $44 credit. Isn't it supposed to be $88? Didnt give us 50% off 1st order plus wrong meals.

Youfoodz
Youfoodz    

Hi Sam, Thank you sincerely for sharing your concerns… Read more

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