2,363 reviews
AI reviews summary
ButcherCrowd receives overwhelming praise for the superior quality and flavour of its ethically sourced meat and wild-caught seafood. Customers frequently highlight the convenience of the subscription model, noting that the ability to customise, pause, or skip boxes makes meal planning effortless. While the service is positioned at a premium price point compared to supermarkets, the consensus is that the nutritional value and support for local Australian farmers justify the cost.
Pros
- Exceptional Product Quality: The taste and texture of the grass-fed beef, free-range chicken, and wild-caught salmon are consistently described as being far superior to supermarket alternatives.
- Convenience and Flexibility: The online portal and app allow for easy customisation of box contents and delivery schedules, which helps users manage their freezer stock and budget.
- Reliable Cold-Chain Delivery: Most users report that products arrive perfectly frozen and well-insulated, with effective tracking and communication throughout the delivery process.
- Ethical and Sustainable Sourcing: Users value the transparency regarding animal welfare, the absence of hormones/antibiotics, and the direct support provided to Australian farmers and fishers.
Cons
- Packaging Durability Issues: A recurring complaint involves vacuum-sealed bags splitting or leaking during the defrosting process, which can lead to mess or freezer burn.
- Pricing Structure and Value: Some users find the fixed box pricing restrictive, noting that they cannot see individual item prices and occasionally feel they are paying a significant premium for certain cuts.
- Delivery Instruction Lapses: A few customers have experienced issues with drivers not following specific delivery instructions or arriving outside of requested time windows.
- Inconsistent Meat Trimming: There are isolated but recurring mentions of certain cuts, such as brisket or rump, occasionally arriving with excessive fat or gristle.
Verdict
ButcherCrowd is an excellent choice for consumers prioritising high-quality, ethically sourced Australian produce and the convenience of home delivery. While it requires a higher financial commitment and a subscription-based mindset, the quality of the meat and seafood is consistently rated as restaurant-standard.
Very good products, tender meat and tasty chicken. I’m in Tasmania so unfortunately not able to get the seafood due to state restrictions (protecting their endorsed toxic industries). Excellent service and communication re ordering and delivery. Show reply
I love Butcher Crowd produce, it is such quality and the portion sizes are perfect. I love the free gift you also get when you recieve your delivery. Supporting our local ethical farmers is the only way. Show reply
We get a small box of meat and fish delivered to our house every couple of months. The quality is excellent and 1 always take time to select a range of new items. Show reply
Reviews with attachments
Just received my second order from Butcher Crowd. Just love the efficiency of this subscription no having to remember when its due an email from them does that and the meat is great quality and comes packed perfectly. You get a text with photo once your delivery arrives. The bees knees is this is an Australian business with Australian products which is what I look for, highly recommend Butcher Crowd! Show reply
The produce from butcher crowd is absolutely top notch...my favourite is the wild caught salmon Flavour and colour is incredible because it's actually wild ....not like the farmed rubbish you get elsewhere Pic below is the Spanish Mackerel... Show reply
Always lovely got cook with. Can’t beat the taste of grassed and finished. Show reply
Best meat & best wild salmon. Love the chicken Maryland too. Thanks for toxin free meat, live experimenting different recipes with Butcher Crowd produce. Show reply
Been with ButcherCrowd for years now and haven’t missed a box. The quality and convenience have been spot on. I wouldn’t go back to buying meat any other way. Show reply
The meat and seafood from Butcher crowd has been of such a high quality, and delicious. We love that the seafood is Not farmed but line caught in the wild, so there is no added nasties. Arrives frozen and easily identified in portions. Clean and reusable packaging. We are very happy with this service and couldn’t recommend Butchercrowd enough! Show reply
I love buying my protein needs with Butcher Crowds, all the beef are grass fed and the chicken also free range, its fresh and taste good to my taste. Show reply
Delivered to my door super convenient, meat was exceptional quality and the free knife was the cherry on top!! Highly recommend!! Show reply
I love the wild salmon and white snapper fillets from Butcher Crowd. It’s my main purchase because I’m not a red meat eater. And both types of fish taste amazing. I have bought chicken and it’s also great. Delivery is so easy and so well packed with insulation and ice that if I cannot pick up from my delivery destination for a few hours my produce… Read more · 1
stays frozen. I know when my order is arriving & get notification on arrival so definitely a huge bonus. ( photo of salmon in my freezer)
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The scallops are beautiful and amazing we also love the naked burgers they don’t shrink when cooked and most beautiful beef by far! I love all of what we have ordered so far great company support the farmers Show reply
Quality meats, such a variety to choose from, easy website to navigate and overall extremely convenient. Show reply
Just started our monthly subscription with ButcherCrowd and we’re so impressed! The packaging is excellent and everything arrives super fresh. We’re on our second box and haven’t needed to buy any extra meat — the variety is amazing (seafood, chicken, beef, lamb, and the wild-caught salmon is a highlight ). The lamb mince was especially fresh —… Read more · 1
great colour, no bad smell, and no bloody liquid. You can really tell the quality.
Such a great way to start the year with better food and lifestyle choices. Highly recommend!
Just received my second order!! Love that it arrives on my doorstep and absolutely LOVE the products ♥️ Show reply
Quality product, well packaged and portion controlled. Delivered on-time with follow up messages to update delivery. Great flavour in all of their products. Thoroughly recommend their service and products Show reply
We love our Butcher crowd Box it’s great value considering the quality and variety is amazing. Try it you will taste the difference. We love the packaging also as it’s easy to identify the cuts and transport cleanly to a BBQ at a friends place. Show reply
Latest follow-ups
Great customer service. We get seafood and the quality is excellent. Love the whiting and prawns in particular. Show reply
Follow-up · Delivery is always on time and you are notified when it’s about to be delivered abd immediately it is delivered. Packaging is excellent, food arrives frozen and vacuum sealed in insulated box. We also get tuna and snapper, Barra. All good quality
Excellent quality meat. Reasonable price. Reliable delivery. What's not to love! Show reply
Follow-up · packaging is excellent. Frozen meat with icepacks under and over. Customer service is also excellent.
ButcherCrowd is the Best – The meat and fish is high quality, Australian sourced, ethical and sustainable. All things I care about. It is economical, depending on what one buys. I get a freebie in each pack. The delivery is reliable. One had the choice of delivery times. I LOVE ButcherCrowd. I’m so glad Seniors Discount put me on to it. Show 3 replies
Follow-up · The packaging kept the items well sealed. The online process was easy. The meat was fresh.
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In-depth reviews
Genuinely impressed with the quality of this product (meat). I initially decided to try it out solely because they were advertising a free knife with the first order. I thought it was a win since I've always wanted my own kitchen knife as I've started expanding my culinary skills. I eat a lot of meat; generally beef steaks, lamb chops and lamb… Read more · 1
roasts. I don't know if it's just me, but I've always had a hard time finding good quality butchers. Yeah sure, the local one would sell meat but I'm talking about marbled beef. I know of a place in Alexandria but I'm not keen to drive close to an hour for a meat haul all the time. Anyway, I came across Butcher Crowd; I've come across them before but I would get dissuaded once I reached the checkout because of how much it would show up on screen, $170 for 8 steaks. At the time, I thought it was too much but in hindsight I realise that it was because I never bought that many steaks in one go before, so in the past when I saw that amount, I just exited the window on my computer. Until, as I mentioned before, I came across them again but this time they were advertising a free knife and that really caught my eye. I did the calculations and realised that 8 steaks for $170 works out to be just over $21/steak. I usually go to woolies and get steaks for $18 but I decided what the heck, and proceeded with the purchase. I received the package and since they were deep freezer, I was able to keep it in my freezer for a while, so I took my time going through them all. At first, I wasn't all that impressed and just thought it was like steaks I could just get anywhere. It took me over 2 months to go through them all just because I was trying to condition my palate to a wider range of foods at that time. Anyway, it got to a time when I had to get more steaks, this time back to woolies like I usually do and I swear, i thought those steaks were off or something because the quality was lacking. It wasn't off but something was definitely amiss but I couldn't quite put my finger on it. I bought and ate another local steak a few days later. Nope. Still the same feeling. It wasn't until the second steak that I realised that I got so used to the Butcher Crowd meats that I was astonished as to how GOOD the product actually is that I found myself making another purchase and signing up to a subscription. Since then, I haven't turned away. I HIGHLY recommend these guys, even to just trial it out one time. You won't be disappointed.
TLDR; meat good.
I think Butcher Crowd is a great initiative. I would take ages in the meat aisle at the grocery store, reading and deciphering all of the labels and comparing prices to get the best quality meat for the best price. This takes the guesswork out of all of that and guarantees I’m getting locally sourced, good quality meat. I love the ability to get… Read more · 1
clean sausages and bacon too! That is a major plus. The meat is always very tasty and we’ve served it to people who have noticed the difference in the taste of the meat.
However, the reason for the 4 stars is because although it feels like a good deal, when I calculate the actual price I end up paying per item, it is quite a bit more than what I’d expect to pay at the grocery store or butcher. The other thing too is the portions of most of the meat are quite small. It works fine for our household of two, but I can imagine this being very tricky to get the value out of it for larger households. Suddenly you’re having to use multiple packets of meat for one dinner… this also gets annoying for cuts like brisket or roasts meats that are traditionally large cuts, but with Butcher Crowd they are relatively small cuts. I think it would be a lot more beneficial if there was more control over the portion size of each meat you are getting when you order it and then the order is priced accordingly. More like going to an actual butcher…
I would also love to see things like pasture raised eggs available for delivery and more nose to tail offers (like mince mixed with organs) or more affordable options to purchase the less desirable cuts of animals and bones for broth.
We have been ordering from butcher crowd since March and have had one box not delivered when expected. This was the third party couriers error not Butcher Crowd. During the process of trying to locate our box and deciphering what went wrong, one of their customer support team, Lizzie, was understanding and kept in touch throughout the whole… Read more · 1
process until our box landed on our door. This interaction reaffirmed our choice to remain with butcher crowd. Their selection of meat is great and knowing it is Australian farmers they are sourcing from adds to our family’s peace of mind. We have had no complaints about the products selected and you can tasted the difference. I’ve attached a photo of the leftover from our last box (4 weeks ago); we’re expecting one this week and can’t wait. Being a busy mom, I love that they send reminders leading up to delivery, when deduction has taken place, the day before delivery and when the box is delivered. And also the fact we can pause, change the products and box size leading up to the delivery cut off date is a major plus for our family. We will keep ordering from them in the future.
Recent reviews
Just got back from overseas. The joy of knowing I don’t have to do grocery shopping!…..simply altered my deliver date to be right after I returned. Freezer is full. Jet lag managed! ButcherCrowd rocks!!! Show reply
Excellent quality, I was a butcher for years dealing with the same kind of meat and I approve thoroughly! Fish as well is healthy, tasty and good portions. Packaging is always perfect and super easy to store as it’s portioned as shown on the website. Great customer service, easy to deal with, clear communication. Can’t recommend this enough! Show reply
Love my ButcherCrowd. Makes shopping so easy. Buying monthly saves me time and money. I am fussy about my meat, chicken and fish - needs to be grass-fed and grass-finished, hormone free antibiotic free, pasture raised. Love the wild caught salmon and barramundi - I will not eat farmed fish and cannot find anywhere to source wildcaught fish in… Read more · 1
Perth. The meat is great quality, well portioned, realiable and moderately priced, and comes from family farms. Delivery is easy, everything arrives rock solid frozen. I follow a carnivore lifestyle so it's a no brainer for me to continue to use ButcherCrowd!!
Always on time, great communication and good quality! Sometimes slightly too many barramundi and salmon tail pieces but other than that really happy with this service and would highly recommend. Show reply
Love our monthly box it was a huge importance for our family to be eating grass fed and finished meat and wild caught seafood all from local Aus farmers and the convenience of getting delivered to our door monthly is such a bonus Show reply
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