Bankwest Breeze Platinum Mastercard
2 reviews
Prompt and experienced dealing with fraud in 2024 and possibly beyond – Got scammed recently which reminded me of my experience with 28 degrees which we all know had a huge data breach with various people's credit info stolen but before that happened I was scammed of about $200 i think and they couldnt even retrieve those funds nor did they even block my card or even tell me I got scammed... I tried bankwest breeze and my experience has been the opposite despite having to pay an annual fee of $60 which is the only downside I can think about and now I dont mind because of how amazing they have been in managing my recent scammed as follows: 1) they notified me first of a potential scam via SMS and of course i checked my transactions and there was an overseas fraudulent transaction of over $2000 (almost 10x my last scam experience) 2) as per their SMS i called them about what to do in this situation and they: - blocked my card - reissued me a new card - and said they will dispute the transaction they did this in less than a minute or at least it felt that way ... no arguments ... no excessive questioning ... just straight to the point.
I have attached my correspondence for the successful result so basically I am very happy with how they handled everything so am definitely going to continue using bankwest and paying that $60 annual fee haha
Simple and effective card with a great rate – A year now with my Bankwest breeze platinum card. Good rate @12.99% Annual Fee $99 Offer at Sept 2018 was 12 months 0% on purchases. Application process was simple and activation was seamless in branch too. Setting an additional card holder was also easy. The card has handy features like $0 foreign transaction fees, travel insurance, purchase protection and extended warranty. The iOS app is very easy to use to keep track of activity, retrieve statements and has an instant deactivate button if you lose your card. Some online purchases require a quick 2 step verification via SMS which is reassuring. Annoyingly, I did recently get charged a cash advance fee for a betting account deposit which I hadn't had with other cards. It's in the conditions of use - if only I carried that with me all the time :(
- Card Start Date: September 2018
- Main Point of Contact: Branch
- Card / Account Used For: Everyday Expenses and Online Shopping
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
EDIT: my experience with their customer service was so efficient and quick I actually had serious doubt if they would remember to do everything they said they would do and after less than a month waiting you can tell as per screenshot that they delivered as "promised"