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Bankwest Qantas World Mastercard

Bankwest Qantas World Mastercard

2.0 from 4 reviews

See the Best Frequent Flyer & Travel Credit Cards in 2019 as rated by Australians on ProductReview.com.au.

Pros

  • No Foreign Transaction Fees

  • Earn 1 point per $1 on your first $5,000 spent on eligible purchases per statement period

  • Complimentary Overseas Travel Insurance

Cons

  • $270 Annual Fee

  • Points Earn Rate drops to 0.5 points per $1 after the first $5,000 per statement period

  • Minimum Credit Limit of $12,000 may be too high for you

Reviews

Review distribution

5 star
0
4 star
0
3 star
2
2 star
0
1 star
2

Tim W.

Tim W.Perth, WA

  • 8 reviews

Good card, but expensive

published

Card has some good benefits, but like most CCs that generate Frequent Flyer points you need to use it all the time and not accumulate any interest or the benefits are essentially lost.
App is slow to update on purchases.

Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateSeptember 2017
Main Point of ContactPhone
Card / Account Used ForEveryday Expenses
See all answers

Layne

LayneSydney

  • 19 reviews
  • Verified customer

Application took a while to be verified

published

I applied for this credit card prior to 31 August to take part in a Qantas points promotion. My application was conditionally approved straight away, but due to the promotion, apparently there was a backlog of 2 weeks where staff had to verify each application. There was a bit of back and forth regarding what documents I was required to submit etc. After a few days of back and forth, we had to wait for my next payslip which was 4 weeks later. I would have given it 1 star, but from the date I sent my second payslip, I received the card details within a day, and the physical card in the mail by the 2nd day. I am also quite impressed by the online banking experience as well. Bonus is that it doesn't have international transaction fees as well.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateSeptember 2019
Main Point of ContactPhone
Card / Account Used ForOverseas/Travel
See all answers
dman

dmanVictoria

  • 6 reviews

Absolute incompetent team

published
Transparency
Customer Service
1 comment
dman
dman
jacojay

jacojayGreater Melbourne (Inner), VIC

  • 2 reviews

no customer service, telephone staff is rude, behave like a judge, and make me feel a offender

published

credit card department staff is rude. trying everything to decline my application.
asking details not in once, called me 1st time, ask this.
called second time ask that. called third time asking something else. Why can't ask everything in one go.
Email communication received is general email - why can't ask/talk things in the email.
treating customer like a offender, staff behaves like a judge.
Why bankwest as a credit card provider tries to do everything to decline application?
Bankwest's credit card application assessment tool has problems, don't consider everything.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Main Point of ContactPhone
Card / Account Used ForOverseas/Travel
See all answers

Questions & Answers

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