Beats Powerbeats Pro

Buyer beware: Buy these if you carry a backup pair with you everywhere you go. I’ve owned a pair of Beats Powerbeats Pro for about 2 years. They have had constant issues charging. For example, I’ll charge them overnight and try to use them the next morning and one headphone is at 3% battery and the other one is fully charged. I’ve returned them… Read more

to JB hifi Chermside and got a free replacement. However the same issue happened almost immediately so I took them back. JB hifi referred me onto the Apple Store in Chermside. I left them with Apple and after a few weeks was told that the charging port had “signs of rust” likely due to sweat when using them for running and not wiping them dry after each use. They charged me about $60 to replace the damaged part. I’m now on my 3rd pair. I dry them after each use and even leave them out of the case to air dry before placing them back in but the same charging issue happens regularly. I bought them for running but they aren’t sweat proof. They were about $310. For that price I expected quality. Waste of money and time. Never buying again.

Perfect headphones, high fidelity sound with good bass, but… – I love the headphones themselves. Good battery life and grip your ears, great sound with plenty of kick for being headphones which can be crucial depending on what music you listen to, don’t look silly like AirPods do and are big enough that they’re harder to lose. Ear strap keeps them from ever leaving your ears unless you want them to. HOWEVER I… Read more

take an entire star for how unwieldy and brick-like the case is. The weight and curved edges make it almost impossible to grab a hold of and causes it to slip right out of purses and pockets like an ice cube, causing it to fall and even break. Have already gone through two of them. Fortunately the headphones are the expensive part, but the case design needs to be completely reworked. Great product otherwise.

Great sound, comfy fit, some annoying Bluetooth issues – Overall I would say these headphones are very good for running - they sit very comfortably, and never fall out regardless of pace. The sound quality is much better than what I expected - sometimes it feels like you are at a concert. There are only two drawbacks - the charging case is massive, truly massive - it's both huge and heavy, you can't… Read more

just carry it on a casual basis. And Bluetooth pairing at times is annoying - sometimes, completely random, only one ear phone connects, then you have to put both ear phones back in the heavy case, close it, re-open it and then it works. So you can't just grab the earphones and go for a run, you always have to check first if they paired okay. Otherwise you risk running with music playing only in one ear

Indestructible – These sound great, the connect seamlessly and have a good range, they’re comfortable and easy to wear (if not so easy to put back in their box) but the best thing is they’re tough! I dropped my right Powerbeats pro ear bud and it fell into my pond, sank three feet under water and settled into the smelly sludge at the bottom. It took me over half… Read more

an hour to find it and get it out, so thinking that was the end of it I put it on the table and left left it there…. And when I popped it in my ear the next day, just knowing I’d hear nothing but the odd crackle, I couldn’t believe when it worked 100% perfectly!

I have the power Beats Pro wireless ear buds. Have had them for 3 yr. At first they work great but 3 yr down the track they have trouble connecting and the battery life is about an hour or less per earbud. The app says they are fully charged but they seem to run out of juice in about an hour and still say they have about 50% charge left. I got… Read more

them because they are comfortable and stay on even while hanging upside down and spinning on a pole. However, now I think they are garbage. For the price I paid when they were new ($400 AUD) they should’ve lasted longer. Thanks to Apple and power Beats for polluting the environment since these will likely end up in the bin. Will definitely be looking for an alternative.

‘FindMy’ doesn’t work if pro charger case is closed – I’ll be looking to see if there’s a better alternative iPhone compatible sports ear bud. Cost $259AUD on special. Would be less stars if I’d paid full $400 price. They’re not bad but not great either. Cons: Full volume with other background noise going on (vacuuming) is not loud enough. I’ve been using 5 months or so and I’m beginning to get… Read more

uneven charge issue (left one not charging each time) People complain about sound quality when using for phone calls so doing chores (even carefully) and having a chat at the same time isn’t an option. This is a big issue for me. My biggest concern is you cannot use the Find My feature with these if you have misplaced them & they’re in their pro charging case & it’s closed. It might show you where you were last connected. You’ll know you’re not going to connect with it when you can’t see it as a device when you open settings. It wouldn’t be hard for Apple to make these with ‘FindMy’ actionable with the case closed. Recommend you stick an apple air tag to it if you’re likely to misplace it. Also, use a label maker, put your phone number and attach inside the case. Pro’s: Battery lasts longer than stated. Good sound quality. Better connection with iPhone than some other brands. Don’t need extra app on phone. It’s sets as an extra device to iPhone. Secure ear loops for active movement.

Good sound. Connection and charging issues mean i wouldn't buy them again – Reason they get 2 stars and not zero is they are comfortable, battery life is good (when they charge) and sound is great. I wear them running almost daily. Connection issues - connect to iphone easily, always struggles to connect to my Garmin Fenix 7. I normally start trying to connect them while putting my shoes on, they fail, hit retry on… Read more

the Garmin, works (sometimes takes a 3rd go). Tried all the online troubleshooting like resetting/reconnecting but same problem. Charging Issues - This is the main frustration: I put them in the charging case, hear them "click" into position but the left one tends to not charge and drains to empty. So I always check the charge 30 minutes before i plan to go for a run as on the plus side, their quick charge is pretty good. I've experimented with the issue, wiggling them into position and seeing on the iphone that they are charging, but then when the case is closed one of them can stop charging. I do not recommend this product as you will be constantly having to dedicate extra time and attention to having them work as advertised. I wouldn't buy them again.

The single, most frustrating item I own – These powerbeat pro’s are the songle, most frustrating item I own, in fact so frustrating I can no longer use them. When they work (or used to work) they were great, good sound, great battery life, stayed put in my ear but even during tge first 6 months they randomly wouldn’t charge, this only got worse to the point they simply stopped working.… Read more

Sent to Apple once for repair under warranty, they worked for a week then started playing up again to the point they simply do not charge. I did read reviews stating this prior to purchasing but assumed the users were simply not charging them correctly, this is not the case. I would expect an item at this premium price point would have had these issues sorted. Very disappointed.

Waste of Money – The usual opening line, would give zero stars if I could. These earbuds are terrible. I had them all of 3 weeks and had to return them to Apple as the right earbud would not connect to the case. Instead of replacing then they “repaired” them. For the next 16 months I fought to get a charge in the earbuds. In cluding licking connectors to try and… Read more

create a connection to charge. Constantly dropped out from the device you had them connected to (TV, phone, etc.) and now they won’t charge at all. Time for the bin. The most overpriced complete piece of rubbish I have ever paid for. Don’t waste your time or your money. Apple has a lot to answer for supporting this complete piece of rubbish.

Left earbud keeps dropping out – I have had my Beats Pro for a couple of years and loved them. They are comfortable , sound is great and with the over ear hook they feel more secure when exercising. Occasionally have issues with both earbuds not charging fully but worked with it. Just recently the left ear is keeps switching off for no reason. It appears to still have 50-80%… Read more

charge so no reason to do so. Reading posts this is a common issue and when RRP is around $350 you expect better. I’m not going to even waste my time dealing with apple and they are well and truly out of warranty so looks like I’m shopping for new headphones. With the now known issues I wouldn’t pay the money for them .

Don't Buy These – I bought these six weeks ago and have had regular intermittent problems with the right earphone not charging and/or not connecting. I attempted to return them for exchange today and was told that I could not do so. Instead they had to be returned to Beats for around 1 month for inspection and repair with potentially second hand parts. I had to… Read more

agree in advance that if Beats "deemed" that the problem was not covered by warranty (and of course they would) then they would charge for the repair. So no earphones for a month probably to be told either there is nothing wrong with them or charged for a repair. Effectively there is no warranty and you have to go without your earphones for a month. For the price the performance (poor connection) and support is unacceptable and not worth it. You may be lucky and they work. If not and you buy a lemon like me, you are on your own.

Great earphones – Very nice and comfortable. I owned the beats flex as well but these can sit in the ear not shove it in. The case is large. I like it because it is harder to loose but somehow I did loose it. Nice battery life. The black case does make it harder to find in the dark. I like that it is lightning and not usb c because I already have a lot of lightning cables. Show details

Good but not perfect – I mostly use the headphones for walking and running and listen to radio, pop and audio books. The sound quality is really great, the fit is awesome, the noise isolation is great also. I do like the over ear design and they do not hurt my ears at all and always stay in place. The controls are easy to use, ie. volume up and down. It is great that… Read more

on my iPhone I can see battery levels and use the volume and track controls. When I I am not using them and I do not have the case with it, it is very convenient and safe to hook the ear piece over my shirt and I don't loose them. The charge time is fast. Two things I don't like. 1) sometimes they do not charge properly and particularly the left ear bud is flat or maybe 2% battery life, so so annoying. To remedy this, I get a more reliable charge if the case is always flat. 2) when on a call, the people listening to me often says they can not hear me, I really don't think the microphone is as great as Apple says it is. I do like the headphones but I wouldn't automatically buy them again if they broke, I would definitely shop around and see what else is available.

Only one ear peice charging – Bought these for my sons birthday and only one of the ear pieces charges . The left earpeice will not charge but is recognized by the app . Looking online this seems to be a very common problem . Hopefully the return won't be too painful . Edit : returned and replaced without issue . Have worked well since . Show details

Connection and charging issues, topped off with terrible after-sales service – Great fit, excellent sound. However I had constant connection issues, whereby the left bud would fail to connect. The buds would also sometimes fail to engage the contacts in the case, and so not charge while stored. On inspection, I found small amounts of corrosion on the charging contacts - pretty poor for buds advertised as sweat resistant. … Read more

Worst of all, dealing with the retailer to get issues addressed was terrible. Apple’s policy is for units to be professionally repaired if more than 90 days has passed since purchase - that’s reasonable and does meet their obligations. Repair took three weeks, and the unit continued to present the same issues, so I took it straight back requesting a refund.

The retailer advised that before offering a refund, Apple requires at least three attempts at repairing the unit. At the prospect of a further three weeks without headphones and sceptical at the prospects of successful repair, I thought this was unreasonable. I had to escalate the issue to the store manager, and cite consumer law rights before receiving a refund. End to end - poor product, and poor after sales support (owing to Apple’s policy).

These survived a wash and dry – Not proud of this but I accidentally left them in my jacket pocket and they went through a wash and dry cycle of over 2 hours. Came out working perfectly and shining clean :D Its evident that they over-engineered these and the price you pay is not going down the drain. Show details

Deadbeat problems a few months in – Nice headphones,my first pair of Beats, and they don't look like tampons hanging out of my ear.Good fit and comfortable.Sound good too especially on my Note 9 where you have full control over the sound.Right earphone has started turning off prematurely and very early on,even after hours of charging.The left has full power,but not the right.I They… Read more

sit in the charging case as normal.I have two pairs.Luckily they are being paid off monthly through Telco.If I had paid full retail upfront I would be spewing.If I get palmed off with the "we will send them away",then they can be sent away permanently,and I won't miss a " beat",like my JBL's.

The worst Electronic Device I ever bought! Don't fall for it. It's a scam – Pre-ordered it for $349.95. The Microphone is not beam forming nor canceling background noise (to the person that the owner is talking to). In-fact the person on the other end cannot hear me but only hear the noise in the background. The sound quality of the speakers are decent and the grip is amazing. But overall very dissatisfied with this purchase. I would recommend people to avoid buying this and go for Airpods pro instead. Show details

You won’t expect from Apple to sell you a crap – Left earpiece stopped working after 3 months and completely DIED. Later, I found out when I read a lot of people complaining the same on Apple forum, and there is NO solution to it, wish I would’ve checked it before buying them. Apple does offer tech support but you still need to suffer and arrange an alternative, been to Apple store to seek tech… Read more

support, they are sending it away to check/fix the issue or replace that earpiece, and I need to wait for 10 days. Battery life was fine, bit uncomfortable over the ear if you wear it for extended period of time. Works well with both Apple and Androids and easy to connect.