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Beko Australia

Beko Australia

1.7 from 80 reviews

Reviews

(7)
(3)
(7)
(3)
(60)
  • Product Quality
    1.7 (36)
  • Return Claim MadeYes (5) · No (29)
nicholas.west8

nicholas.west8Sydney, NSW

Dishwasher going strong!

published

Purchased a Beko dishwasher 4 years ago and it has been solid as a rock. Was one of the cheaper models but it gets the job done very well. The quality is very acceptable given the price point.

Product Quality
Return Claim MadeNo
JADE G.

JADE G.Sydney, NSW

  • 2 reviews

Products break within a month and Beko take weeks to repair.

published

I purchased a washing machine after my washing machine of 12 years broke down. My brand new Beko washing machine broke down after 4 washes due to a spinning malfunction, it has taken 3 weeks to have this machine repaired and i am still waiting...
The customer service has been useless, they have provided zero help and no compensation. You can imagine how much washing i have waiting for the repair to be completed as i have a family and a 3 month old.
I encourage you to stay away from all Beko products, they are hopeless!

Product Quality
deano3433

deano3433South East Queensland, QLD

  • 2 reviews

Absolute rubbish- by a repairman.

published

I’ve had so many of their washers that are so new and failed it’s ridiculous. Of all the washers, even the cheaper Chinese brands Beko I would rate the absolute worst.
They must be designed to fail. Latest one is just 3 years old. Just out of warranty. A supposedly Pro Smart Inverter 7kg front load washer.
I would never buy a Beko. You’d get better life out of a refurbished popular brand and save money

Product Quality
Return Claim MadeNo
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WEC

WECSydney, NSW

  • 2 reviews

Customer Care does not honour what is promised

published
Product Quality
Return Claim MadeNo
1 comment
Beko
BekoBeko
Karl

KarlSouth East Queensland, QLD

  • 3 reviews

5 years on... Beko dishwasher is cheap junk

published

I bought a Beko DIN 5834X dishwasher 5 years ago. It is their very-fancy fully integrated model... It is junk. Plastic retaining clips break easily so top drawer comes off.

Door tension cannot be adjusted without removing the entire dishwasher, which for a fully integrated model means I have to disassemble a not insignificant part of my kitchen.

1/10l do not recommend.

Product Quality
Return Claim MadeNo
sev01

sev01MELBOURNE

  • 8 reviews

Beko 119L Bar Fridge TSE1283

published

So happy with the purchase It was worth to pay 50 to get a decent fridge Best fridge I owned I wll deftly buy another Beko A very happy customer

Product Quality
Brian Tomlin

Brian TomlinDarwin, NT

Don't ever buy a Beko fridge

published

Three years after buying a new Beko fridge it just died. Beko's service agent waited a whole day before answering my phone calls and then told me he was busy and would get back to me but never did. I wish I had read these reviews before. I'll never buy anything Beko again.

Product Quality
Return Claim MadeNo
1 comment
Beko
BekoBeko

not fit for purpose

published

Fridge door rusts after 10 months use. Replacement door rusts 11 months later. End of same year, fridge stopped working. 2 years in use total. Warranty expires. Contacted Beko. Nothing

Product Quality
Return Claim MadeNo
2 comments
Zoe N.
Zoe N.

Interesting to read other comments regarding Beko designing products to last until warranty expires.

Zoe N.
Zoe N.

Update. Beko contacted with a reference number to fix. Called company to arrange fix. Reference number not activated. Christmas Day no fridge. Contractor booked for 2 Jan, they can’t promise call out without reference number.

mcarne87

mcarne87South East Queensland, QLD

  • 3 reviews

Buyer beware

published

Hey guys, i purchased a beko 8kg dryer for myself in july 2019, by oct 11 2019 it had failed and after 2 months it has now been repaired. I had requested a refund for this product, contacted ACCC and fair trading but all of this is pointless. I am actually going to take the repaired dryer back and if it fails again it needs to go to QCAT to be resolved.

Product Quality
Return Claim MadeYes
1 comment
Beko
BekoBeko

Hi mcarne87, we are sorry to hear of your experience, we'd like to discuss your concerns. If you could please call Beko on 1300 282 356 and use reference 351463. Regards Beko.

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Degree4Display

Degree4DisplaySydney, NSW

  • 10 reviews

Worst service ever! Loved the oven until had to deal with servicing! Crap customer service, waiting for months on part!

published
Product Quality
Return Claim MadeNo
1 comment
Beko
BekoBeko
YTG

YTGGreater Melbourne (Inner), VIC

DONT DO IT

published

2months in the unit stopped working, and the service is even worse! This has been ongoing for well over 2 months and we don't look like we will find a resolution. SAVE yourself the pain

Product Quality
Return Claim MadeNo
1 comment
Beko
BekoBeko

Hi YTG, we're so sorry to hear that you are experienced trouble with your Beko appliance. We would like to talk to you to try to help you further, please contact the Customer Care team on 1300 282 356 and quote reference 353398 . Thanks, Beko

Below fridge

published

I brought a beloved fridge brand new. Within 3months the door seals cracked . Then 12 months the compressor went . 12 months later something short circuited and blew the power cord . 4 months later again the compressor has gone

Product Quality
Return Claim MadeNo
1 comment
Beko
BekoBeko
Chris

ChrisVictoria

  • 2 reviews

Regret purchasing

published

Purchased a Beko dryer 6 months ago, a small plastic panel inside the machine has cracked and fallen off allowing steam into the electronic circuitry. Display went faulty and selector knob wouldnt work.
Placed a call to the customer service team a week ago and after numerous calls to the service tech who never answers or responds to voicemails and return calls to the customer service team I have had zero progress with my issue and am again waiting for a further call back.
I am really regretting my purchase now and feel extra concerned as we also purchased a Beko washing machine a month ago and know if anything goes wrong its going to be another terrible experience.

Product Quality
1 comment
Beko
BekoBeko

Hi Chris. Can you please contact us on 1300 282 356 and quote reference 353192, we would like to see how we can follow this up for you. Regards Beko.

Siege

SiegeGreater Melbourne (Metropolitan), VIC

Beko washing machine

published

This product was sold to us through jb hifi as a superior product. We've had it for less than a year and it just stopped turning on. Ive had a severe amount of problems trying to get them to organise an appointment to get it fixed. Havent had a washer for 3 weeks now. We were told it has taken as long as it had because they were waiting on a part to arrive. They havent even seen the machine or consulted with us as to what the issue could be. Finally a man came today and said he was given the wrong part but he didnt even known what was wring with the machine! When the machine worked it was fine. Pretty disappointed over all.

Product Quality
Return Claim MadeNo
1 comment
Beko
BekoBeko

Hi Siege, we are sorry to hear of your experience. If this has not been fixed for you already can you please contact us on 1300 282 356, and quote reference 353190. We'd like to see how we can resolve this for you. Regards Beko.

CarlyP

CarlyP

  • 3 reviews

Beko 10 kg is a lemon and their service department leaves a lot to be desired.

published
Product Quality
Return Claim MadeYes
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Marko B.

Marko B.Peel, WA

  • 3 reviews
  • Verified customer

5 Service Tickets For a Washer, 3 Months before $1300 Dryer Failed

published
Product Quality
Return Claim MadeYes
2 comments
Beko
BekoBeko

Hi Marko. We appreciate the time you've taken to provide us with some feedback about both the products and service you received. We are sorry that we could not meet your expectations. Regards Beko

Marko B.
Marko B.

Don't buy beko!!

published
1 comment
Beko
BekoBeko

faulty oven not very old

published

Our oven is only a couple of years old and already has issues (probably the thermostat). As the warranty was not transferrable from the previous owners, we have to repair a nearly new oven. I believe ovens should last longer than this and am not happy

Product Quality
Return Claim MadeNo
Tanya M.

Tanya M.Victoria

  • 2 reviews

house full of beko

published

we own a Beko, front load washer( Door leaks and always floods laundry), tumble dryer ( clothes never dry unless u leave them in the dryer for 3 or 4 hours for one load), dish washer ( not much pressure and often leaves dishes dirty, yes its been cleaned and checked ), self cleaning oven( not easy to clean , should not be called self cleaning at all and leaves baked on marks) and cook top( keeps turning the gas off on its own ).... every item is rubbish and has some kind of faults with it .... will never ever buy this brand again... my advice is stay away from it!!!

Product Quality
Return Claim MadeNo
1 comment
Beko
BekoBeko

Hi Tanya, we're so sorry to hear that you are experienced trouble with your washing machine. We would like to talk to you regarding your appliance. Please contact the Customer Care team on 1300 282 356 and quote reference 350371 . Thanks, Beko.

Carlo P

Carlo PSydney, NSW

  • 2 reviews

Washing machine broke down in under 3 years

published
Product Quality
Return Claim MadeNo
1 comment
Beko
BekoBeko

Hi Carlo, we're so sorry to hear that you are experienced trouble with your washing machine. We would like to talk to you regarding your appliance. Please contact the Customer Care team on 1300 282 356 and quote reference 350364 . Thanks, Beko.

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Questions & Answers

Mac

Macasked

RSNE378K23W fridge has dirty deposits coming from the lower interior vents. Keep wiping it off but reappears. Why?

No answers
Sunil

Sunilasked

I bought a fridge Model RDNE350K30X just over 2years ago. Now every two months freezer is full of ice I have to turn off fridge for a day to defrost ice? Why its happening? It has damaged the cover in the freezer.

No answers
Annette M.

Annette M.asked

we were really taken by the design of the beko fridge thanks to this page I can see the 5 year warrantee isn't worth the paper its written on and we will go else where

No answers

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