Bella's Pizzahouse
10 reviews
The service is ridiculously slow. The owner of the restaurant is rude and arrogant. Argues with customers and refuses refunds when food takes too long to come out. I really cannot understand why anyone would ever return. I definitely won’t be.
Been a regular for several months every Thursday night, I pre order on line before they open as "the owner's informed me months ago that pre online orders get priority" what at absolute joke, me pizza's have never been ready even when I arrive 30minutes after pre booked time. I have persisted with this place up until now. Again this happened today… Read more
same order but added a $10 pasta, you are kidding me you get more in a 90c pasta packet, what an absolute disgrace. Never again, you've lost a regular customer & would never recommend this place.
So ordered a vegetarian pizza tonight with bbq base not only did I wait over an hour but I asked for red roasted capsicum paid extra and literally got 4 tiny strips of capsicum! Asked for bbq base and it was literally drowning in bbq sauce and not to mention the dismal toppings I think I saw about a whole onion and 1 mushroom slice and 6 pieces… Read more
of pineapple it’s gone on the bin! Might be time to order from somewhere else as this is not the first time!
Absolutely shocking customer service, the young girl behind the counter taking orders, speaking with attitude talking about customers and clearly shows no customer loyalty or respect, we understand things happen and appreciate time may take longer but rather than speaking about your customers speak to them about what is happening communicate and… Read more
show respect for other peoples time, this young girl wearing no uniform and in a grey white fox jumper really does need some education about how to speak to people and treat people with respect. Over half an hour wait after giving us a pick up time. We will definitely not be back to this place.
[Name Removed] is the owner of this terrible worst ever restaurant. He is RUDE & ARROGANT and mistreat his staff in front of customers times and times again. Do yourself a favour, work and order your food elsewhere. If you are family to [Name Removed] i feel sorry for you. TERRIBLE WAITING TIMES OVER 2 hrs for dining in, pick up and delivery.… Read more
Don’t even ask for a refund for lateness, this will be turned down or made extremely difficult to get. SafeWork NSW, NSW Fair Trading, FAIR WORK Ombudsman and NSW Industrial Relations will be knocking on your door very shortly as well of NSW Dept of Health.
What a crap show! I’m sorry to negatively rate a small local business, but my husband and I waited out the front 2 hours for a takeaway pizza. Their order management is extremely ineffective. We won’t come back after this experience. Show details
Worst customer service and over two hour wait – The people at this restaurant lie they say the food you have ordered is ready and has left the restaurant it's still not even been made over two hours for food and it still not here but twice I've been lied too about the order
Disappointed once again! – Absolutely terrible service! 1 of our worst experiences of many is when we ordered delivery, it came over 2 hours late, the pizza looked like it had been in a car accident! Completely stone cold! Called the owner up, yes, he offered free pizzas, but told him not to worry, probably take another 2 hrs, on top of that he was rude and barely offered… Read more
an apology, but this experience is one of many, thought we’d try again tonight, with pickup, and after 45 mins, we turned up, and then they just started to cook it, other ppl complaining while there, the only reason in going there again and giving there mt Annan shop a go, is because I felt like their spinach and feta pizza, cmon guys, get your act together! all pizza shops get busy, I recommend our usual pizza bakers at Mount Annan, great service and great pizzas!!
Worst pizza shop ever – Don't order from this place. Orders take over 2,5hrs and the owner is arrogant and rude. Worse experience ever Show details
Best ribs in Gregory Hills! – I've been getting the pork ribs via Uber Eats for a few months now. I can honestly say they are the most succulent, sweet and tender ribs I've ever had. Literally, no chewing required. Melt in your mouth. I'm sure some people have left negative feedback on Uber Eats because delivery can be about an hour, if the driver doesn't do too many stops.… Read more
If I receive my food in the allotted time, it's perfect even the potato wedges are crisp. Btw, it does come with sour cream and sweet chili sauce. I'm lucky this restaurant is in my area. Also reasonably priced.
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I found it interesting they had over 600 positive reviews on their Facebook page. Until I had a… Read more